Patients
Reviews of Lien Thanh Dental Clinic.
Hanoi, Vietnam. 51 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.4 out of 10
Overall score
Lien Thanh Dental Clinic is a well-equipped Hanoi practice with a 36-year lead dentist, intraoral cameras, ClinCheck, and on-site milling. Multiple independent reviewers report staff who insult and mistreat customers, and one reviewer documents two implant failures with only a partial refund. The absence of named doctors in any review, combined with documented staff conduct issues, significantly limits confidence despite the strong equipment inventory.
Authenticity
5/10No manipulation (4.61). Website confirmed; no social found. No named doctors in 50 reviews; no-named-doctors cap applied: auth max 5, team max 3. 5 genuine one-stars with specific complaints.
Treatment quality
6/10Implant failure x2 for one patient with only partial refund. 7-year filling intact; porcelain veneers without gum darkening. Invisalign, ClinCheck, Cercon machine. Tooth preservation philosophy praised.
Cleanliness
8/10Intraoral camera for post-cleaning verification. On-site X-ray, Cercon milling machine, Digitized clinic. Long-standing 36-year lead dentist. Generally clean modern facility.
Team
3/10No named doctors in any review; no-named-doctors cap: team max 3. Multiple independent reviews report staff insulting and unprofessional behavior toward customers. One reviewer notes doctor is grumpy but technically good.
Price value
5/10Multiple reviewers say overpriced vs nearby competitors (half the price elsewhere). VIP tier described as expensive. Tartar removal at 200k VND fair but overall pricing tier is mid-to-high.
Tourist suitability
5/10Inner Hanoi PRIMARY zone (Hai Ba Trung area). Website exists. One mention of gift from Germany customer. No English confirmed in reviews. Staff rudeness risk is significant concern for tourists.
What comes up well
- Long-established clinic with modern digital equipment: intraoral camera, ClinCheck, Cercon milling, on-site X-ray
- Tooth preservation philosophy praised; 3 other clinics recommended extraction but this one did not
- 7-year filling still intact; porcelain veneers without gum darkening long-term
- Invisalign provider; insurance and voucher discounts available
Points to weigh
- No named doctors in any review; no-named-doctors cap applied (auth max 5, team max 3)
- Multiple independent reviewers report staff insulting and verbally abusing customers
- Two implant failures for one patient; only partial refund provided
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 51 reviews
There are places you go to just for the service, and there are places that make you feel truly cared for — Lien Thanh Dental Clinic, for me, belongs to the latter category. My first impression wasn't one of flashiness, but rather a unique sense of neatness and comfort: a bright, tidy space, everything arranged so neatly that it naturally makes you feel at ease. The doctors here aren't in a…
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a hurry. They listen, carefully explaining each small issue, as if each tooth has its own story that needs to be understood before treatment. This unhurried approach creates a feeling of professionalism and trustworthiness. The treatment process was gentler than I expected. It wasn't the kind of "painless" treatment to flatter, but rather subtle enough to alleviate any anxiety. That's the big difference. What I appreciate most is the ultimate kindness: thorough aftercare instructions, detailed advice, and not abandoning the patient after the service is complete. If I had to sum it up in one sentence — this is a dental clinic you can confidently trust. 5 stars not because it's absolutely perfect, but because they do everything with heart and care.
Initially, I was quite hesitant to go to the dentist because I was afraid of pain and being overcharged for extra services, but my experience at Lien Thanh Dental Clinic completely changed my mind. The space isn't overly fancy but it's very neat, clean, and feels professional. What I liked most was that the doctor was straightforward, clearly explaining my dental condition before proposing a…
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a solution, without pressuring me to do anything extra. During the procedure, the movements were decisive, quick, but still careful. I'm quite sensitive, but I felt fine and didn't experience as much pain as I expected. After the procedure, they even gave detailed instructions on aftercare, which I appreciate because many places just finish the procedure and leave. In summary: if you need a decent dental clinic without any gimmicks, this is a place worth trying. 5 stars is well-deserved.
I just had a great experience at Lien Thanh Dental Clinic, so I have to give it a 5-star rating right away! The clinic is clean and modern, giving a very reassuring feeling from the moment you walk in. The doctors and staff are extremely enthusiastic, provide clear advice, and don't push services at all. The dental procedure was gentle, almost painless, and the doctors were very careful and…
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d professional. The prices are reasonable compared to the quality, and I found them very transparent. After the procedure, they even gave very thorough instructions on oral hygiene. Overall, I'm very satisfied and will definitely come back and recommend it to my friends 👍
I used the services at Lien Thanh Dental Clinic and had a very positive experience. My first impression was the dedication and professionalism of the doctor – the procedures were gentle, careful, and extremely meticulous. Throughout the dental procedure, I felt quite comfortable, without any pain or discomfort. The results after completion were very satisfactory; the teeth are aesthetically…
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pleasing, natural, and harmonious.
It was a wonderful experience getting my teeth done here. The doctors are dedicated, highly skilled, and the results are beautiful!
Getting tartar removed here is very reasonably priced based on the amount of tartar. I only paid 200k VND and it was clean, the sandblasting was great. Before, at Nhu Ngoc Dental Clinic, it was 450k VND regardless of how much tartar was there.
It's time to pick up my aligners. I love wearing these orthodontic aligners so much! :-*
Getting dental implants here is very reassuring; the doctors are highly skilled, and the equipment is very modern.
I'm no longer afraid of having my wisdom teeth extracted. I have one more to have removed at the end of next month. Thank you so much, doctor!
I went to three different clinics and they all recommended extracting my fourth tooth, but I was afraid of the pain and didn't want it done. Here, the doctor explained the procedure on #clincheck and the results showed I didn't need to have my fourth tooth extracted. The doctor here follows the philosophy of preserving my natural teeth as much as possible. It suited my preferences, so I went…
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with him for the treatment.
I had my braces ruined elsewhere, so I went to Lien Thanh Clinic to get them redone using Invisalign clear aligners. Wearing the clear aligners feels much more comfortable than traditional braces, and the results so far are great. Importantly, I haven't had to have any teeth extracted.
Thank you for the thoughtful gift from a customer from Germany.
It's a very friendly and capable team; I'm happy about my new teeth every day!!
Mild tartar removal, clear and thorough consultation and explanation, a good dental clinic.
The doctor explained the orthodontic procedure very clearly, and the price was reasonable.
I can't wait for the day I get my braces removed! The nurses are so gentle!!!!
Today, we had our 4th porcelain crown fitted at Lien Thanh Dental Clinic. Very satisfied!
It was a little uncomfortable at first when I first wore the braces, but now it's all gone, and my teeth look beautiful too, I really like it.
The orthodontics was excellent, and the doctors were dedicated and attentive.
The orthodontists gave my child a beautiful set of teeth. Good job!
The tooth extraction was a little swollen but not painful at all. I was so lucky; the last time I had one extracted at the dental clinic, I had to wait a long time and it was incredibly painful – just thinking about it makes me dread it! 😤 …
The clinic did a great job, I'm very satisfied 💕. I no longer feel afraid of getting dental work done. I highly recommend it 🥰 …
I just had my teeth whitened here and I'm very satisfied. But reading the comments saying they're bad and scolding customers, I think it's wrong.
When you go to get your teeth cleaned, you can take a photo with an intraoral camera to check if the doctor cleaned it properly. If it's not clean, ask for another cleaning. Reputable.
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