Patients
Reviews of KT Dental Clinic.
Ho Chi Minh City, Vietnam. 103 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.1 out of 10
Overall score
KT Dental Centre is a licensed HCMC clinic operated by an Australian-trained dentist with a working Sydney partner clinic (TCare), offering implant-heavy treatments to Australian tourists with full logistic support. The volume of specific, named-staff reviews with consistent clinical detail reads as largely genuine, though 0 verified reviews and one documented complaint about misleading warranty and marketing claims warrant caution. The Australian-standard positioning is partially substantiated by real cross-clinic infrastructure but the warranty does not extend to remedial work in Australia.
Authenticity
6/10Baseline 7: real clinic, website, Health Dept licence, named dentists in reviews. -1 'Australian-standard' claim overstated; warranty concerns from 1-star review suggest misleading marketing. Final 6.
Treatment quality
7/10Baseline 7: 50 reviews describe All-on-4/6, full arch, implants with specific clinical detail. One 1-star complaint about misleading standards/warranty; no documented treatment failures. Final 7.
Cleanliness
7/10Baseline 7: multiple reviews mention modern, hotel-like facility. No infection or hygiene complaints found. No JCI cert verified. Final 7.
Team
7/10Baseline 7: Dr Andrew (Hoang Nhan Ly) named, Australian-trained, TCare Dental Sydney director. Staff named: Alex, Sammie, Evan, Will, Dr Scarlett, Dr Ngoc, Dr Tri. No board reg numbers verified. Final 7.
Price value
7/10Baseline 7: positioned at ~1/3 of Australian cost; includes airport transfers, visa, hotel coordination. Warranty requires return to Vietnam for remedial work, adding hidden cost risk. Final 7.
Tourist suitability
8/10Baseline 8: airport pickup, hotel, visa support, Sydney pre-consultation (TCare), English-speaking staff, WhatsApp-style coordination confirmed across many reviews. Final 8.
What comes up well
- Airport pickup, hotel and visa coordination included as standard
- Pre-trip consultation available at TCare Dental Sydney office
- Named dentists across reviews: Dr Andrew, Dr Scarlett, Dr Ngoc, Dr Tri
- Ho Chi Minh City Dept of Health licence No. 09364 documented
- Implant costs approximately one-third of equivalent Australian pricing
Points to weigh
- Warranty does not cover remedial work in Australia; return to Vietnam required
- One reviewer reports being blocked on Facebook after questioning warranty claims
- 0 of 50 reviewed are verified; all 103 platform reviews are unverified
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 103 reviews
After years of thinking about getting my teeth done, I finally bit the bullet after coming across KT Dental and checking out their website and reviews. Honestly, I’m so glad I did. …
Reply from the clinic
Hi Simon, Thanks so much for the lovely review. We so happy you felt comfortable and well … More
I think it's important to please the guests upon arrival and ensure their satisfaction upon departure. We were scheduled for 1pm to 2pm for a car to pick us up, and they only arrived, checked us out, then took us down to the ground floor. …
Reply from the clinic
Response from the owner Edited a month agoDear Gary Quinlan and Chi Nguyen, KT Dental Centre sincerely apologizes for the less-than-perfect experience … More
I had the most amazing experience at KT Dental. The staff went above and beyond to make me feel safe and secure and not nervous at all. To my special princess Sammi, thank you for all your time and attention, I will always regard you as a friend, thank you for all your care.
Reply from the clinic
Hi my beautiful queen! Thank you so much for your kind words and for taking the time to share your … More
I cannot speak highly enough about KT Dental! As soon as myself and my family landed in Ho Chi Mihn City, Millie was there awaiting our arrival. She attended not only my every need but also my family making sure we were all comfortable and …
Reply from the clinic
Thank you so much for your incredibly kind words. We truly appreciate you taking the time to share your experience with us. … More
My experience with this professional and caring team was amazing they looked after all our appointments with ease and genuine care had a great final result I highly recommend KT dental you will genuinely be surprised it’s not as hard as you think they do all the work you just have to show up thank you KT dental keep up the amazing work
Reply from the clinic
Thank you so much for your kind words, Maya & Luka 😊 We’re very happy to hear that you had a great experience with our team and that … More
Five stars?!!! It is not five stars. It is five stars plus. CT and KT deserve it. ⭐️⭐️⭐️⭐️⭐️++ …
Reply from the clinic
Thank you very much for your kind review, Alex 😊 We’re delighted to know that you had a positive experience with KT Dental from beginning to end. It’s wonderful to hear that you felt comfortable and confident … More
From the moment we were picked up from the airport until the final consultation, my experience with KT Dental was very professional and gave me the peace of mind about my treatment. Dr Scarlett was very general and it was such a great …
Reply from the clinic
Thank you so much for your wonderful review, Anthony 😊 We’re truly happy to hear that your experience with KT Dental was a positive one from start to finish. It means a lot to us that you felt at ease and confident … More
A big thank you to the KT Dental team especially Evan and Will they really went above and beyond in making me feel comfortable. If you need dental work and undecided, you really should check out KT Dental! …
Reply from the clinic
Thank you so much, Jennifer 💛 You have truly been such a lovely and wonderful patient, and it has been a pleasure taking care of you. We hope you continue with your regular check-ups and … More
Thank you all so much for the amazing, friendly service you have provided for us. I am saddened to have to leave this beautiful country and people especially the KT Dental team but...we will back in July..im counting down the days already🥰 …
Reply from the clinic
Dear our lovely Karen and the Browns, Thank you so, so much for your incredibly sweet words. Reading your message truly made all of us smile and feel so grateful. It has been such an honour to be … More
I went to KT dental to get top full arch implants, the guys looked after me from the first consultation in Sydney to the final teeth being fitted. Sammie from KT dental looked after me she organised visas, airport pick up, hotel for 3 days, …
Reply from the clinic
Thank you so much for taking the time to share this, Darrell. It truly means a lot to all of us at KT Dental™. We’re so glad we could support … More
At our initial consultation, we felt cared for by all the staff. Nothing was a problem for them. From the moment we were contacted by Sammie, our Customer Care team member, we felt well looked after. Sammie could not have done more for us …
Reply from the clinic
Thank you from the bottom of our hearts, Kristine. Your kind words really touched our team. It was such a pleasure taking care of … More
From initial phone consultation to the very end received nothing but the highest level of service from this clinic. Highly recommend anyone thinking of getting dental treatment done. …
Reply from the clinic
Hi Gregory, Thank you so much for your kind words and for taking the time to leave such a … More
I have come to vietnam to get all on 6 dental implants top n bottom with KT dental. I can honestly leave a great review from my experience. The team at KT dental were nothing less than extremely professional, caring, gentle, kind and …
Reply from the clinic
Hi Cath, Thank you for taking your time to share such a heartfelt and detailed review. We're truly delighted to hear that your treatment was a positive and comfortable … More
Professional. Supportive. Caring. Attentive. From the very first moment I stepped into TCare Dental Campsie to my departure flight from Ho Chi Minh to today, I received and still am receiving 1000000/10 …
Reply from the clinic
Hi Shaneen, hi Kane, Thank you so much for taking the time to share this, it truly means a lot to all … More
Recently just got back from Viet am after the first part of my reconstruction. Im sad and devastated to find out that Alex Anh Vo is no longer working for them. If it wasn't for his dedication to his job, I don't think my trip would not …
Reply from the clinic
Dear Karen, Thank you very much for your kind words and for trusting KT Dental™ throughout … More
I was misled into thinking KT Dental Vietnam Clinic was transparent and trustworthy, but it’s far from it. Their advertising falsely implies alignment with Australian standards and follow-up care, which is untrue. The warranty offered …
Reply from the clinic
Thank you for taking the time to share your concerns. We would like to clarify that KT Dental operates with a clearly disclosed and … More
There is very little I can add to all the 5 star reviews already posted here apart from saying that I agree with every word that has been written and to give a 5 star review myself. …
Reply from the clinic
Response from the owner Edited 4 months agoHi David, thank you so much for taking the time to share such an honest and detailed review. Your perspective is incredibly valuable, especially because you’ve experienced … More
I had a complicated full mouth set of implants due to years of missing teeth resulting in loss of bone along with thin gums. …
Reply from the clinic
Response from the owner Edited 4 months agoHi Ryan, Thank you so much for taking the time to share your incredible journey with KT … More
professional staff was amazing very very happy with the procedure would 100 percent do it teeth look amazing thanks guys.
Reply from the clinic
Response from the owner Edited 4 months agoHi Shane, Thank you so much for your wonderful feedback! We’re thrilled to hear that you … More
On behalf of my husband Tom and myself, I would like to share our heartfelt appreciation for the exceptional experience we had with KT Dental. From the very first consultation with Dr. Andrew through to the completion of treatment, every …
Reply from the clinic
Dear Catherine & Tom, Thank you sincerely for sharing such a thoughtful and heartfelt review. The team … More
I like to thank Alex and all the team at KT Dental Centre in Ho Chi Minh City for looking after me during my dental procedure, To have the ability to smile in photos and in public again is a the greatest boost of confidence one could receive.
Reply from the clinic
Hi Wayne, Thank you so much for your kind words. We are delighted to hear that your experience at KT Dental Centre™ has given you the confidence to smile freely again, … More
I have positive ecperience from the very first consultation with Dr. Andrew at Willawood Sydney, where he provided detailed information which gave me confident in choosing KT Dental. …
Reply from the clinic
Response from the owner Edited 4 months agoHi Rohina & Mohsen, Your message honestly made me smile from ear to ear, thank you SO much for such … More
I'm so happy with tcare dental here in Sydney with dr Andrew who ex rayed my mouth & quoted me straight away referred me to kt dental team in HCMC Sammie organised my all appointments with the kt dental team they ex rayed my mouth & the …
Reply from the clinic
Response from the owner Edited 4 months agoHi Benes, Thank you so much for your kind words, it truly means a lot to me. You were such … More
Absolutely amazing, was very sceptical to begin with, to be honest .Had been down this path with another Dental Centre and wasted my time in trying to tell me things I already knew. …
Reply from the clinic
Hi Karen, Thank you so much, Karen, for your kind and thoughtful words. On behalf of Alex … More
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