Patients
Reviews of Khoa Rang Ham Mat Benh Vien Bach Mai.
Hanoi, Vietnam. 112 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Bach Mai Hospital Dental Department is a legitimate government hospital unit within one of Vietnam's largest public hospitals, staffed by 13 named specialists including a PhD head of department and an associate professor. While the clinical team is strong and pricing is very low, this department has no infrastructure for dental tourists: no English-language booking, no coordinator, no tourist logistics, and is oriented entirely toward Vietnamese domestic patients.
Authenticity
7/10Baseline 7: real government hospital dept, 13 named doctors match official site. 0 verified but reviews contain specific doctor names, procedures, personal details. One 1-star survives. No deduction.
Treatment quality
7/10Baseline 7: national hospital specialist level, complex implants, cyst removal, oral surgery in reviews. Consistent positive outcomes. No documented failures. Final 7.
Cleanliness
6/10Baseline 6: hospital-grade infection control implied by public hospital standards. One review notes facility not quite up to par. Minor deduction applied. Final 6.
Team
8/10Baseline 8: 13 named specialists on official website, PhD head of dept (Hoang Ngoc Lan), Assoc. Prof. Nguyen Xuan Thuc, multiple Spec.II MDs. Reviews name doctors consistently. Final 8.
Price value
8/10Baseline 8: public hospital pricing, very low by international standards. Reviewer noted 65% discount promotions available. No published price list but broadly affordable. Final 8.
Tourist suitability
3/10Baseline 3: Vietnamese government hospital, no dedicated international patient desk, no English coordinator, no tourist logistics, no WhatsApp, bureaucratic appointment system. Final 3.
What comes up well
- 13 named specialists on official hospital website including PhD and Assoc. Prof.
- National hospital infrastructure with access to operating theatres and inpatient care
- Very low public hospital pricing with periodic discounts reported
- Handles complex oral surgery cases beyond scope of private clinics
- Reviews cite specific named doctors matching the verified team list
Points to weigh
- No dedicated international patient services, English staff, or tourist logistics
- All 50 reviews are unverified; 49 of 50 are 5-star with no date information
- Website URL provided is broken (404); facility condition flagged as below par in one review
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 112 reviews
The Department of Dentistry at Bach Mai Hospital has excellent service. I had a very satisfying implant procedure; the staff were gentle, highly professional, and very dedicated. The price was also very reasonable. I am very pleased.
The department's service was excellent, and the staff were very enthusiastic. The implant procedure was painless and quick. I will definitely return for their services again. 5-star quality! Dr. Lan is amazing; she's not only highly skilled but also beautiful and gentle.
The medical team is very enthusiastic, dedicated and highly specialized. The implant time is quick. I got the implant during the promotion period so the cost is much lower than outside (65% discount). I was also lucky to have the Head of Department, Dr. Hoang Lan, do the implant directly so I was really assured. Thank you very much, doctor and team.
I am a patient with a history of anaphylactic shock due to antibiotics twice in a row. Before being admitted to the dental treatment department at the Department of Odonto-Stomatology - Bach Mai Hospital, I was very worried because I did not know if I would be resistant to the drugs during the treatment. I was really lucky because the treatment process went very well. I am grateful to the…
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doctors and nurses of the department for their enthusiasm and dedication. Thank you, Dr. Nguyen The Minh - the doctor who directly treated me, a dedicated doctor who loves his patients very much. 🥰
Today I experienced implant surgery at the Department of Dentistry and Maxillofacial Surgery of Bach Mai Hospital, performed by the head doctor Hoang Ngoc Lan. I felt very comfortable and not as painful as I imagined. Before coming, I consulted many places but I found this place has very good service and reasonable price. I am very satisfied with the service at the department.
I had a dental implant procedure at the Department of Oral and Maxillofacial Surgery, Bach Mai Hospital. It was a wonderful experience. The staff were professional and enthusiastic. The surgery was very smooth and painless. Thank you very much.
Oral and maxillofacial surgery, attentive and enthusiastic medical staff and doctors
I went to the dental department for a tooth extraction. The equipment was modern, the rooms were clean and airy, and the doctors were dedicated and highly skilled. I was very satisfied with the service.
Today I had a toothache that kept me awake for days. But after going to the maxillofacial department. I received enthusiastic advice. It was resolved. The tooth extraction area was clean. The doctor was enthusiastic.
I went to the minor oral surgery clinic to have a tooth extracted. Dr. Huong's extraction was painless, and the doctors were very enthusiastic. I am very satisfied.
Hai Duong hometown, surgery for front tooth cyst is very good - the doctor in the minor surgery room removed the cyst painlessly and enthusiastically, I feel very satisfied
The examination was very quick, the medical team was very enthusiastic and gave instructions. Having had teeth extracted here many times, I feel very secure.
Today I had two wisdom teeth extracted at the minor surgery room. 10/10, no complaints, absolutely no pain! Thank you so much to the Department of Dentistry and Maxillofacial Surgery!
I'm Thanh from Thanh Hoa. I had a tooth extracted at the minor oral surgery room. The room was clean, Dr. Hung and the nurses were gentle. They provided careful consultation. The tooth extraction was painless. I am very satisfied with the service.
The Chiropractic Clinic here is very good. The staff is attentive, the service and quality are good. Trustworthy.
The doctor is dedicated and the quality of service is good.
I spent 500,000 VND to go for a check-up, telling the doctor I had a misaligned jaw and that they should take a dental X-ray. After the X-ray, I read the results and reminded them that I had a jaw misalignment and couldn't open my mouth properly, and they said I'd have to come back to the hospital to have my two wisdom teeth extracted. I don't understand why they even have a dental clinic listed…
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in their catalog.
The doctor was very thorough and attentive during the examination. The examination process was quick. 🫶❤️❤️❤️ …
I found the surgery at the maxillofacial department to be painless, and the doctors and nurses were very helpful.
I had a tooth extracted at the dental department of Bach Mai Hospital. Dr. Hung provided thorough consultation, performed the necessary tests, and extracted my tooth. I am very satisfied with the dedication of the doctor and the entire team. I would like to express my sincere gratitude.
Top-rated and reputable dental clinic, I always prioritize this one.
The doctors are very dedicated, enthusiastic, thoughtful, and give the right advice.
The doctors were extremely enthusiastic, although the facility wasn't quite up to par.
Highly qualified and enthusiastic doctors are dedicated to helping patients with their medical examinations and treatments!
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