Patients
Reviews of Khoa Rang Ham Mat Benh Vien Bach Mai.
Hanoi, Vietnam. 112 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.4 out of 10
Overall score
Bach Mai Hospital Dental Department is a legitimate government hospital unit within one of Vietnam's largest public hospitals, staffed by 13 named specialists including a PhD head of department and an associate professor. While the clinical team is strong and pricing is very low, this department has no infrastructure for dental tourists: no English-language booking, no coordinator, no tourist logistics, and is oriented entirely toward Vietnamese domestic patients.
Authenticity
7/10Baseline 7: real government hospital dept, 13 named doctors match official site. 0 verified but reviews contain specific doctor names, procedures, personal details. One 1-star survives. No deduction.
Treatment quality
7/10Baseline 7: national hospital specialist level, complex implants, cyst removal, oral surgery in reviews. Consistent positive outcomes. No documented failures. Final 7.
Cleanliness
6/10Baseline 6: hospital-grade infection control implied by public hospital standards. One review notes facility not quite up to par. Minor deduction applied. Final 6.
Team
8/10Baseline 8: 13 named specialists on official website, PhD head of dept (Hoang Ngoc Lan), Assoc. Prof. Nguyen Xuan Thuc, multiple Spec.II MDs. Reviews name doctors consistently. Final 8.
Price value
8/10Baseline 8: public hospital pricing, very low by international standards. Reviewer noted 65% discount promotions available. No published price list but broadly affordable. Final 8.
Tourist suitability
3/10Baseline 3: Vietnamese government hospital, no dedicated international patient desk, no English coordinator, no tourist logistics, no WhatsApp, bureaucratic appointment system. Final 3.
What comes up well
- 13 named specialists on official hospital website including PhD and Assoc. Prof.
- National hospital infrastructure with access to operating theatres and inpatient care
- Very low public hospital pricing with periodic discounts reported
- Handles complex oral surgery cases beyond scope of private clinics
- Reviews cite specific named doctors matching the verified team list
Points to weigh
- No dedicated international patient services, English staff, or tourist logistics
- All 50 reviews are unverified; 49 of 50 are 5-star with no date information
- Website URL provided is broken (404); facility condition flagged as below par in one review
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 112 reviews
The doctor was enthusiastic, attentive, and caring; the tooth extraction was gentle and painless.
Doctor Hiep is very gentle, painless tooth extraction, attentive and caring to patients.
The doctor was very helpful and the medical staff assisted me during the wisdom tooth extraction. I recommend going to the Dental Department for dental check-ups and treatments!
Having my wisdom tooth extracted at the Dental Department of Bach Mai Hospital was a great experience. The doctors and medical staff were very helpful!
My dental implant experience at the Department of Dentistry and Maxillofacial Surgery at Bach Mai Hospital was fantastic. The equipment is modern, and the doctors and nurses are dedicated, enthusiastic, and highly skilled; the procedure was completely painless. Thank you very much to Dr. Hiep and Dr. Hoang.
I went to the Department of Dentistry and Maxillofacial Surgery at Bach Mai Hospital and received very attentive and thorough treatment from Dr. Thuong Phong, which made me feel at ease during the treatment process.
I was treated at the maxillofacial department at Bach Mai hospital. I was treated by Dr. Vu Thanh Thuong. I was very satisfied with the doctor's enthusiasm and professionalism.
Today I had the opportunity to have my dental implant placed directly by Assoc. Prof. Thuc, Dr. Hoang, and nurse Xung. I was very fortunate to have such a wonderful team, not only highly skilled professionally but also very thoughtful and caring towards patients. I don't know what more to say than thank you very much to the surgical team. Patient Ngo Thi Huong
Uncle Hiep is a cheerful person, don't be afraid to have it pulled, it won't hurt.
The doctor was enthusiastic, provided excellent service, and the patients were very satisfied.
The dental department is excellent, and the dentist is friendly 😊 …
Over the past period, the family of a patient in the Department of Oral and Maxillofacial Surgery received enthusiastic and caring assistance from doctors My, Dr. Hoang, Dr. Minh, and several nurses. Truly, doctors are like mothers. On behalf of the family, we sincerely thank the team of doctors and nurses at Bach Mai Hospital's Department of Oral and Maxillofacial Surgery. A trusted choice for…
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patients nationwide.
Very satisfied with the medical examination and treatment services of the department. The doctors and nurses are very enthusiastic and friendly.
This afternoon I went to the Department of Dentistry at Bach Mai Hospital for an examination and implant placement. The implant was performed by a team led by Dr. Lan, Head of Department, Dr. Minh, and nurse Xung. The team was very professional, careful, and attentive, using a state-of-the-art machine that the doctor mentioned was newly imported. Luckily, Bach Mai Hospital has just started working…
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until 9 PM, which is very convenient for people like me who are busy during the day. I thank the doctors and nurses today. In the future, I will choose the Department of Dentistry at Bach Mai Hospital as my family's preferred dental care provider and will recommend it to my friends.
I was the first person to experience the after-hours examination service at the Department of Dentistry and Maxillofacial Surgery at Bach Mai Hospital. I was very satisfied, especially with Dr. Lan, nurse Dung, nurse Nguyen Nga, and nurse Thuy. They were all very professional.
My name is Nguyen Thi Thanh Tam, and I have a dental cyst. I feel very worried and anxious about my health. However, after visiting the Department of Dentistry and Maxillofacial Surgery at Bach Mai Hospital and receiving advice from the doctors, I feel more at ease. Subsequently, I underwent surgery performed by Assoc. Prof. Dr. Trinh Hong My, and nurses Tran Thu Thuy and Bui Thi Lac Xung provided…
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d very attentive care. The surgical wound healed quickly and the recovery was good. I am very grateful to the medical team of the Department of Dentistry and Maxillofacial Surgery for their dedicated treatment.
Today's wisdom tooth extraction was a fantastic experience. Dr. Tram and Dr. Hiep were incredibly supportive and encouraging. Dr. Tram was super lovely, always gentle and attentive, and Dr. Hiep was so skilled at extracting the tooth that it didn't hurt at all. I'm very satisfied, thank you to the entire Dental Department staff! I'll definitely be back!
The staff were friendly, easy to talk to, and explained everything very thoroughly. The doctors and nurses were professional and highly qualified. I highly recommend coming here instead of a private hospital.
The quality of the examination was good, and the doctors and nurses had a good attitude.
The doctor and the nurses are very dedicated. The extraction was quick and safe. It is worth putting your trust in the hospital.
The dental implant procedure at Bach Mai Hospital was very comfortable. The doctor was highly skilled, and it was completely painless, unlike my initial expectations of pain during bone implantation. All the staff were very gentle and enthusiastic. In short, it was wonderful. Thank you very much.
The doctors are enthusiastic and dedicated, and the facilities are modern and clean.
Extracted 4 impacted wisdom teeth at once but gently. Highly skilled specialist!
I went to have a tooth extracted and the operating room felt very welcoming to the patient, and the operating room was clean and well-ventilated.
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