Patients
Reviews of iMed Dental.
Hanoi, Vietnam. 211 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.1 out of 10
Overall score
iMed Dental is a real, licensed Hanoi clinic led by Dr. Nguyen Khanh Long, a PhD-qualified oral surgeon with verifiable postgraduate training in Japan and Germany. The 211-review pool averages 4.98/5 with zero verified reviews and zero negative feedback, a pattern consistent with managed or incentivised reviews, which limits confidence in the raw rating. The clinic suits diaspora Vietnamese patients and those already in Hanoi but lacks the dedicated international patient infrastructure common at top HCMC or Da Nang facilities.
Authenticity
5/10Baseline 7: real clinic, named doctors, website, specific reviews. Medium manipulation -2: 0 verified/211, 4.98/5, no negatives, one off-topic review. Final 5.
Treatment quality
6/10Baseline 7: PhD lead surgeon, international training, some specific outcome stories. Medium manipulation -1. Final 6.
Cleanliness
7/10Baseline 7: consistent cleanliness mentions across many reviews, modern facility described, no negative hygiene reports. Final 7.
Team
7/10Baseline 7: Dr. Long PhD Gifu University Japan, ADA + Japanese society member, Invisalign Platinum, 4 additional named doctors from Hanoi Medical University. Final 7.
Price value
7/10Baseline 7: Vietnamese pricing structure, Dentium/BioHorizons mid-tier reputable brands, transparent price listing found. Good value vs Western rates. Final 7.
Tourist suitability
5/10Baseline 6: English staff, intl patient program, diaspora patients. No airport transfer, no WhatsApp confirmed, Hanoi less tourist-ready than HCMC. Final 5.
What comes up well
- Lead surgeon Dr. Nguyen Khanh Long holds a PhD from Gifu University Japan
- Invisalign Platinum distributor status since 2019
- Implant brands include Dentium (Korea) and BioHorizons (USA)
- English-speaking staff and international patient program confirmed
- Hanoi DOH operating license #196/HNO/GPHD verified
Points to weigh
- 211 reviews at 4.98/5 with 0 verified and zero negative reviews surviving - medium manipulation signal
- One review in pool appears to describe a resort not a dental clinic - pool integrity concern
- No JCI or ISO accreditation found; no CBCT independently confirmed on website
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 211 reviews
The staff were incredibly attentive and lovely. My little one really enjoyed the dental check-up and treatment here.
Reply from the clinic
Thank you for choosing iMed!
The clinic was clean and spacious, creating a reassuring atmosphere. The doctors and nurses were enthusiastic, gentle, and careful. They were especially understanding and knew how to soothe children, so my child cooperated happily. I am very satisfied and will return when needed.
I find the dental service here very good and the doctors here are very skilled and friendly.🥰🥰🥰 …
iMed Dental Clinic has a team of professional, dedicated and enthusiastic doctors. Super modern equipment, clean and comfortable space. Quality service, reasonable price, I am very very very satisfied and will come back.
Reply from the clinic
Thank you for choosing iMed Dental!
I have a tooth in my upper jaw that has been covered with porcelain and is in pain. I have been to two dentists and was told to have it extracted. I went to Imed and Dr. Nguyen Thanh Tung for treatment. From a tooth that could no longer survive, after 2 months I feel fine. Thank you, Dr. Tung, for your dedication to your patients.
Reply from the clinic
Thank you for choosing to accompany iMed 💕
The clinic is very modern and clean. The doctors are extremely friendly and attentive.
The clinic is clean, the equipment is very modern, the receptionist is enthusiastic and attentive, the doctors are highly skilled. I flew halfway around the world to come here to get an implant because the dental clinic abroad in the city where I live could not schedule an appointment for me. Imed Dental and especially Dr. Long enthusiastically consulted me before I flew back, then quickly…
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provided me with high-quality medical examination and treatment services. I highly recommend IMED to everyone.
Reply from the clinic
Thank you for choosing iMed despite the great distance.
The dentist is very dedicated to treating me and helping me have a set of strong, healthy teeth 🥰🥰🫶🏻🫶🏻 …
An absolutely wonderful experience, the staff were enthusiastic, lovely, and friendly s1tg 💘💘😍 …
Elegant clinic space, well-qualified doctors. Modern equipment, thank you iMed Dental Clinic ❤️
The doctor was very kind and patient with my child. You feel very comfortable and happy during the examination and treatment. Professional and high-quality services. I had a very painful wisdom tooth extraction before, but here Dr. Long did it very carefully and it was not painful at all.
The dental clinic is modern and clean, and the doctors are very honest and caring. My entire family has received and continues to receive treatment here.
The clinic is very modern and clean. I experienced the enthusiastic and dedicated service of the doctor and everyone in the clinic is very satisfied and very secure for long-term examination.
A reputable resort destination, a great place to relieve stress after a long, tiring day facing the challenges of society.
My whole family has their teeth checked here. The doctor is very dedicated and meets the criteria of optimal solutions with minimal intervention. Families with children should definitely come here for dental checkups. The doctor is gentle and the child is not afraid of the dentist at all. Children should regularly go to the dentist for cleanings and dental protection so their teeth don't decay too…
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much and can be kept for them.
The clinic is clean and modern. The doctors are enthusiastic, dedicated, and friendly. After 3 years of experiencing iMed's services, I feel more confident and comfortable expressing myself than before 🥰🥰 …
The dentist was very attentive in helping me get a completely new set of teeth from the time of my surgery until the restoration was completed. I am very grateful to them.
The clinic is clean and beautiful, the service is excellent, 10/10 for quality, I will recommend this place to my friends.
iMed Dental Clinic is a reputable address in Hanoi with a team of experienced doctors who have received professional training abroad. The clinic stands out with services such as dental implants, Invisalign orthodontics, and cosmetic dentistry. Modern equipment, a clean environment, and dedicated service provide a satisfying experience for customers.
The clinic is friendly, the service is excellent, and it gets a 10 out of 10 for cleanliness.
This is a reputable and friendly dental clinic. The doctors and nurses are very gentle and understanding.
I have been using Imed Dental Clinic's services for a while now. The facilities are modern 👍. The doctors are very understanding; even when I was afraid of the pain of having a tooth extracted, it was very comfortable. I've been here for two years now. The prices are reasonable, but the quality is excellent. Anyone who needs a dental check-up should definitely go to this clinic!!!
The doctors are enthusiastic, gentle, and attentive. The clinic has flexible hours, which suits working people like myself and my children.
My child has had a positive experience here for two years now, and their teeth are getting more and more beautiful. I'm looking forward to seeing them smile so beautifully. Imed Dental Clinic provides very enthusiastic and careful consultations. Thank you so much to Dr. Long and all the staff.
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