Patients
Reviews of iMed Dental.
Hanoi, Vietnam. 211 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.1 out of 10
Overall score
iMed Dental is a real, licensed Hanoi clinic led by Dr. Nguyen Khanh Long, a PhD-qualified oral surgeon with verifiable postgraduate training in Japan and Germany. The 211-review pool averages 4.98/5 with zero verified reviews and zero negative feedback, a pattern consistent with managed or incentivised reviews, which limits confidence in the raw rating. The clinic suits diaspora Vietnamese patients and those already in Hanoi but lacks the dedicated international patient infrastructure common at top HCMC or Da Nang facilities.
Authenticity
5/10Baseline 7: real clinic, named doctors, website, specific reviews. Medium manipulation -2: 0 verified/211, 4.98/5, no negatives, one off-topic review. Final 5.
Treatment quality
6/10Baseline 7: PhD lead surgeon, international training, some specific outcome stories. Medium manipulation -1. Final 6.
Cleanliness
7/10Baseline 7: consistent cleanliness mentions across many reviews, modern facility described, no negative hygiene reports. Final 7.
Team
7/10Baseline 7: Dr. Long PhD Gifu University Japan, ADA + Japanese society member, Invisalign Platinum, 4 additional named doctors from Hanoi Medical University. Final 7.
Price value
7/10Baseline 7: Vietnamese pricing structure, Dentium/BioHorizons mid-tier reputable brands, transparent price listing found. Good value vs Western rates. Final 7.
Tourist suitability
5/10Baseline 6: English staff, intl patient program, diaspora patients. No airport transfer, no WhatsApp confirmed, Hanoi less tourist-ready than HCMC. Final 5.
What comes up well
- Lead surgeon Dr. Nguyen Khanh Long holds a PhD from Gifu University Japan
- Invisalign Platinum distributor status since 2019
- Implant brands include Dentium (Korea) and BioHorizons (USA)
- English-speaking staff and international patient program confirmed
- Hanoi DOH operating license #196/HNO/GPHD verified
Points to weigh
- 211 reviews at 4.98/5 with 0 verified and zero negative reviews surviving - medium manipulation signal
- One review in pool appears to describe a resort not a dental clinic - pool integrity concern
- No JCI or ISO accreditation found; no CBCT independently confirmed on website
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 211 reviews
The doctors are very gentle and dedicated to the children. The clinic service is very good…
Reply from the clinic
Thank you for choosing iMed!
The clinic was clean, and the doctor was gentle and caring. My child really liked it.
iMed Clinic. I have great confidence in them and have visited this clinic frequently.
Reply from the clinic
Thank you for choosing iMed.
The staff here are very friendly and enthusiastic, professional and dedicated. I feel lucky to know iMed ❤️
Absolutely fantastic, the doctor and staff were very good and skilled.
The facilities are new and clean. The doctors and nurses are gentle and polite. There's no perfect 10, but...
The clinic is clean. The doctor is attentive and enthusiastic ❤️❤️❤️
My husband had dental implants done here and after that, he's been eating well and has gained 5 kg. I trust them and have recommended them to many people. My friends are all satisfied; the consultants are very dedicated and only recommend procedures when necessary, not giving random advice. Everyone I've recommended is thrilled.
The clinic is excellent and the staff are very helpful.
Reply from the clinic
Thank you for your trust and choice.
The service is enthusiastic and attentive. The doctors are careful, professional, and gentle. My whole family has been using their services for a long time and is very satisfied!
I have two children undergoing orthodontic treatment at this clinic and I am very satisfied with the clinic's expertise and service.
Reply from the clinic
Thank you for trusting and choosing imed.
I was truly very satisfied with the dental clinic here. The doctors and staff were both dedicated and professional, clearly explaining each step of the treatment. The modern equipment and clean, comfortable space made me feel much more at ease during my visit. The prices were reasonable compared to the quality of service. It's definitely worth recommending to friends and family.
Reply from the clinic
Thank you for trusting and choosing iMed 🥰
The doctor was gentle and enthusiastic. The staff were polite.
I'm currently undergoing orthodontic treatment at iMed Dental Clinic and I'm very satisfied. The clinic is modern, clean, and equipped with complete and new equipment. The doctor is dedicated, explains each step clearly, and always checks on my comfort during the treatment. The staff are friendly and provide enthusiastic support. The treatment process is on schedule, and the cost is reasonable and…
Read the rest of this review
transparent. After some time, my teeth have moved noticeably, and I feel reassured at every follow-up appointment. It's definitely worth choosing!
The clinic is clean and beautiful, the doctors and assistants are very attentive and especially gentle with children.
The clinic is super clean and cool. The doctor is gentle, and the staff are friendly. I highly recommend it to everyone, especially children. My kids are no longer afraid of doctors.
My three kids have been here for checkups many times, and we find the doctors here very professional. The facility is clean and nice.
The service was great, the dentist was very caring 🥰 …
Reply from the clinic
Thank you for trusting and choosing iMed!
This was my first time going to the dentist, and although I was very scared, thanks to Dr. Long's dedication, I wasn't afraid at all; in fact, I enjoyed it. The doctors were very careful during the examination and were also very friendly. See you again at Imed Dental Clinic on my next appointment! 🥰🥰🥰 …
I really like having my teeth checked here. The doctors here are very dedicated and gentle! The doctors are very cheerful, instructing and guiding me gently. Maybe I will help the clinic advertise for my whole family!
Working in Vietnam, I can't speak Vietnamese and my English is terrible. A sudden toothache was awful, but thankfully a colleague recommended this clinic. The doctors and nurses were very friendly and kind, and the environment was bright and clean, allowing me to receive treatment with peace of mind while traveling.
I am so impressed with this clinic that I been telling all my friends about it. Diagnostic and treatment interventions are all clearly explained. The equipment is very advanced as is the expertise of clinicians and administrative staff. So grateful to these highly professional clinicians.
Summer's here, so let's take advantage of it and get a dental check-up! The clinic is beautiful and luxurious, with lots of modern equipment. The treatment is painless and gentle, and the patient care is attentive. Definitely worth experiencing! 😍😍😍 …
The dental clinic is clean, well-equipped with modern facilities, and the staff are quick and enthusiastic. You can confidently bring your whole family here for dental check-ups and treatments.
Want the same for your own teeth? Send a photo and we will come back with a written quote from iMed Dental.
Ask on WhatsApp