Patients
Reviews of I-Dent Dental.
Ho Chi Minh City, Vietnam. 182 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
I-Dent Dental is a credentialed implant-specialist clinic in Ho Chi Minh City with a verifiable founding team, ISO 9001:2015 BSI certification, and 19 independently verified international patient reviews showing strong outcomes across complex multi-implant cases. The internal Google review pool of 182 reviews is uniformly 5-star with zero platform-verified reviewers, which is a moderate authenticity concern, though WhatClinic's independent verified pool and specific doctor mentions across reviews support genuine clinical reputation. International tourists benefit from English service, free hotel transfers, premium implant brands, and pricing approximately 80-90% below Australian equivalents.
Authenticity
6/10Baseline 7: real clinic est. 2014, ISO BSI cert, named doctors, CBCT/iTERO equipment. -1: internal pool 100% 5-star, 0 verified (182 reviews). 19 WhatClinic verified reviews partially offset. Final 6.
Treatment quality
7/10Baseline 7: 10,000+ implants, Straumann/Nobel brands, French-trained founder, Harvard-cert deputy. WhatClinic shows multi-implant cases with good outcomes. No failures found. Final 7.
Cleanliness
7/10Baseline 7: ISO 9001:2015 (BSI verified), private treatment rooms, sterilization protocols documented. One review notes clean facility. No negative hygiene reports found. Final 7.
Team
8/10Baseline 8: Dr. Tung PhD/France 10yr, Dr. Thai Harvard implant cert, Dr. Yến Platinum Invisalign, 12+ CKI/CKII doctors. Named doctors confirmed in Google and WhatClinic reviews. Final 8.
Price value
8/10Baseline 8: Verified AU/NZ patients report 88% savings vs home (26 crowns $6,500 AUD). 6 implants + zirconia crowns competitively priced. Premium brands Straumann/Nobel at mid-tier HCMC pricing. Final 8.
Tourist suitability
8/10Baseline 8: English website, free hotel-clinic transport confirmed in review, 3,000+ intl patients/year from 30 countries, 3 HCMC branches, 8am-8pm hours, online consult, overseas Viet kieu services. Final 8.
What comes up well
- ISO 9001:2015 certified by BSI with documented sterilization protocols
- Founder Dr. Nguyen Hieu Tung: PhD + 10+ years implant training in France
- Deputy director Dr. Thai holds Harvard implant certification
- Premium implant brands: Straumann, Nobel Biocare, MIS, Osstem
- 19 independently verified international patient reviews on WhatClinic
Points to weigh
- Internal review pool: 182 reviews all 5-star, 0 verified -- medium manipulation signal
- No visit dates on any internal reviews limits temporal traceability
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 182 reviews
I had dental implants placed at iDent Dental Clinic. Dr. Phong was very gentle, attentive, and meticulous in his work. Bich was very helpful and assisted me with scheduling appointments quickly. The receptionists and assistants were also very kind and friendly. I am very satisfied.
Reply from the clinic
Dear Ms. Chi, I-DENT Dental Clinic sincerely thanks you for trusting and choosing our implant services. We are delighted to know that you are satisfied with Dr. Phong's care, Ms. Bich's enthusiastic support, and the attentive service of our reception and assistant staff. Your feedback is a great motivation for the I-DENT team to continue striving every day. We look forward to continuing to care for your smile during your upcoming follow-up appointments. Sincerely, I-DENT Dental Clinic Management
Thank you, Ms. Xuyen, the receptionists, and the assistants, especially Ms. Truc, for your dedicated guidance. The March 8th gift was very meaningful. 🧡🧡🧡🥰🥰🥰😘😘 …
Reply from the clinic
I-DENT sincerely thanks you for your trust and for choosing our dental services. We are delighted to know you were satisfied with the care provided by Dr. Xuyen, along with the dedicated support of Ms. Truc and our reception and assistant staff. We are happy that this small gift for International Women's Day (March 8th) brought you a little joy during your visit. We look forward to continuing to care for your smile in the future. Sincerely, I-DENT Dental Clinic Management
Professional and friendly service. Free examination, clear pricing, reasonable prices. The quality seems good with a 10-year warranty, but you'll have to try it to know for sure ;p
Reply from the clinic
Response from the owner Edited a month agoDear Mr. Duy Long, I-DENT sincerely thanks you for your trust and for sharing your experience at our dental clinic. We are delighted to know that you are satisfied with the professionalism and friendliness of our team, as well as the free examination, consultation, and transparent pricing process at our clinic. We look forward to continuing to care for your smile in the future. Sincerely, I-DENT Dental Clinic Management
Thank you to the ident dental team for accompanying me; I am very satisfied with all the dental services!
Reply from the clinic
Dear Ka Ka, I-DENT Dental Clinic sincerely thanks you for your trust and for choosing to accompany us 🌷 We are delighted to know you are satisfied with your experience at our clinic. Your recognition is the motivation for the I-DENT team to continuously strive to provide better service quality every day. I-DENT is always ready to accompany and care for your smile in the future. Sincerely, I-DENT Dental Clinic Management
The receptionists and doctors were very friendly, provided enthusiastic advice, and the quality of service was excellent.
I am very satisfied with the service here; it's excellent, attentive, dedicated, and I always trust the quality of their service 😍👍. …
I've had dental work done at this clinic for 3 years, and I'm very satisfied with the quality of service and the quality of the implants they provide.
The dentist was attentive and friendly, and the receptionists were enthusiastic and lovely. I am very satisfied.
The dentist filled my tooth very smoothly. It was my first time here and the dental staff were very welcoming.
I'm very afraid of going to the dentist for a cleaning because my teeth are quite sensitive and I'm afraid of pain. Today I went to the dentist and Dr. Xuyen examined me and cleaned my teeth very gently. I will definitely come back.
Reply from the clinic
Dear Thao Nguyen, I-DENT Dental Clinic sincerely thanks you for your trust and for choosing our services. We understand the anxiety you feel when having your teeth cleaned, especially if you have sensitive teeth. Therefore, I-DENT always strives to provide the gentlest and most comfortable experience for our customers. We are delighted that you had a good experience with Dr. Xuyen. Your satisfaction and trust are the motivation for the I-DENT team to continuously improve every day. We look forward to continuing to accompany and care for your smile in the future. Sincerely, I-DENT Dental Clinic Management
Excellent service, Dr. Xuyen was very gentle and professional during the dental procedure.
The staff and doctors here do a very good and gentle job.
I would like to express my gratitude to I-DENT team because they have done an excellent job. I've been coming to Vietnam for dental treatments for many years now, and I'm happy I found this clinic. Dr Nguyễn performed a surgery for 2 implants immaculately, I had implants before in Vietnam and Australia, this procedure was very professional, with warranty certificates issued and packaging…
Read the rest of this review
provided confirming the quality of the implants. 6 months later I came back to have crowns on implants, and also crowns on my front teeth. Dr Xuyen was amazing. I've been through too many dentists in my life, so I can tell when the doctor knows what they are doing. The colour was matched perfectly, and Dr Xuyen made sure that I felt comfortable with my new teeth. Everyone was so caring and helpful. Truc was guiding me through the process online to make sure that I have my appointments arranged timely. Girls at the reception were knowledgeable and friendly. Security guard always offered a helping hand. Dental Assistants were very supportive and comforting. And Dr Xuyen himself was a gift from heaven 😁 I highly recommend the clinic to anyone who is seeking a quality dental work in Ho Chi Minh for a reasonable price.
Ms. Thao is meticulous and careful. The staff are very lovely.
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