Patients
Reviews of I-Dent Dental.
Ho Chi Minh City, Vietnam. 182 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
I-Dent Dental is a credentialed implant-specialist clinic in Ho Chi Minh City with a verifiable founding team, ISO 9001:2015 BSI certification, and 19 independently verified international patient reviews showing strong outcomes across complex multi-implant cases. The internal Google review pool of 182 reviews is uniformly 5-star with zero platform-verified reviewers, which is a moderate authenticity concern, though WhatClinic's independent verified pool and specific doctor mentions across reviews support genuine clinical reputation. International tourists benefit from English service, free hotel transfers, premium implant brands, and pricing approximately 80-90% below Australian equivalents.
Authenticity
6/10Baseline 7: real clinic est. 2014, ISO BSI cert, named doctors, CBCT/iTERO equipment. -1: internal pool 100% 5-star, 0 verified (182 reviews). 19 WhatClinic verified reviews partially offset. Final 6.
Treatment quality
7/10Baseline 7: 10,000+ implants, Straumann/Nobel brands, French-trained founder, Harvard-cert deputy. WhatClinic shows multi-implant cases with good outcomes. No failures found. Final 7.
Cleanliness
7/10Baseline 7: ISO 9001:2015 (BSI verified), private treatment rooms, sterilization protocols documented. One review notes clean facility. No negative hygiene reports found. Final 7.
Team
8/10Baseline 8: Dr. Tung PhD/France 10yr, Dr. Thai Harvard implant cert, Dr. Yến Platinum Invisalign, 12+ CKI/CKII doctors. Named doctors confirmed in Google and WhatClinic reviews. Final 8.
Price value
8/10Baseline 8: Verified AU/NZ patients report 88% savings vs home (26 crowns $6,500 AUD). 6 implants + zirconia crowns competitively priced. Premium brands Straumann/Nobel at mid-tier HCMC pricing. Final 8.
Tourist suitability
8/10Baseline 8: English website, free hotel-clinic transport confirmed in review, 3,000+ intl patients/year from 30 countries, 3 HCMC branches, 8am-8pm hours, online consult, overseas Viet kieu services. Final 8.
What comes up well
- ISO 9001:2015 certified by BSI with documented sterilization protocols
- Founder Dr. Nguyen Hieu Tung: PhD + 10+ years implant training in France
- Deputy director Dr. Thai holds Harvard implant certification
- Premium implant brands: Straumann, Nobel Biocare, MIS, Osstem
- 19 independently verified international patient reviews on WhatClinic
Points to weigh
- Internal review pool: 182 reviews all 5-star, 0 verified -- medium manipulation signal
- No visit dates on any internal reviews limits temporal traceability
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 182 reviews
The staff were very enthusiastic and friendly to customers, which I really appreciated, so I came back and recommended many family members. I really love and like Ngoc Trang 🫶🫶🫶 …
Reply from the clinic
On behalf of I-Dent Dental Clinic, we would like to thank you for using our services. We wish you and your family good health!
Excellent service, satisfied with Dr. Phong's skills and the quality of service.
My name is Lam Phuong, 47 years old. I just had two dental implants done by Dr. Nguyen Hoang Xuyen at the District 5 branch. I was truly surprised because the procedure was painless; I didn't even notice when the anesthetic was injected. Dr. Xuyen and his team were very kind, attentive, and careful with my two innermost teeth (26 and 27) on March 25, 2026. I am truly grateful and will definitely…
Read the rest of this review
share my positive experience with Ident's District 5 branch and recommend it to my family and friends.
Getting implants here was excellent. I went home, ate well, and didn't have any headaches. The doctors, assistants, and receptionists provided incredibly good service. They spoke very gently and kindly. I am extremely satisfied with the quality and service here. I will recommend this place to my friends and family.
I am satisfied with the dental services I received here.
I had implants placed here for both my upper and lower jaws, and today marks the completion of my procedure. Therefore, I will give an honest review: the doctors here are highly skilled, the staff are professional and enthusiastic, and I will recommend this place to my family.
Reputable, painless dental work. I've been going there for over 3 years and still have regular check-ups. The staff are friendly and enthusiastic. …
I came here for implant and my actual experience was completely good, I am very satisfied
My dental implant experience here was very satisfying 🦷✨ Dr. Thao was gentle, caring, and provided thorough consultation. The procedure wasn't as painful as I imagined, and the teeth are now strong and I can eat and chew well. The customer service staff were very dedicated. It's definitely worth trying if you're looking for a reputable place to get dental implants.
The doctor was very attentive. The staff were very friendly. Excellent.
Thank you, Dr. Tung and Dr. Thai, for giving me a radiant smile before I chose a place to put my trust in. Ident was a place I was very hesitant about before deciding, but it truly is a trustworthy place. All the staff here are very polite …
Reply from the clinic
On behalf of I-Dent Dental Clinic, we would like to thank you for using our services. We wish you and your family good health.
Ident is a reputable dental clinic that is responsible and enthusiastic in serving its patients. I feel very reassured having chosen Ident for my implant procedure.
A reputable and clean dental clinic. The dentist is highly skilled, the assistants are professional, the receptionists are polite and friendly, and the security guards are cheerful.
I had dental implants placed at IDent Dental Clinic. My first impression was that the reception staff and assistants were very enthusiastic. Customer service representative Jennie Bich was very helpful from the beginning. What I appreciated …
I am satisfied with the quality here; the staff and doctors are excellent.
The delightful people at I-Dent are great. And of course the work is wonderful. And Junie stays in touch, to remind of appointments, make sure everything’s okay, and for any scheduling or transportation assistance.
Reply from the clinic
Thank you so much for your evaluation. Wish you and you family always in good health, happiness and success and hope to see you again!
Dr. Xuyen and the staff were amazing. I had 20 porcelain veneers done quickly, affordably, beautifully, and without pain 👍👍👍👍👍 …
The dental clinic is excellent, they provide support for regular check-ups, and Dr. Phong and consultant Thu Hoa are very enthusiastic and dedicated in their advice 🤩 …
Dedicated service Highly qualified team of doctors I feel very reassured and confident when receiving services at iDent Dental …
Dr. Thao is very nice. Implant placement isn't scary or very painful, though it's expensive, everything is fine.
Reply from the clinic
Dear Mr. Louis LV, I-DENT Dental Clinic sincerely thanks you for your trust and for choosing our services. We are delighted to know that you had a smooth and comfortable experience with your implant procedure with Dr. Thao. I-DENT always strives to make the treatment process as reassuring and comfortable as possible for our customers. Regarding the cost, we will do our best to provide the best value so that you will always be satisfied with your choice of I-DENT. We look forward to continuing our partnership with you in the future. Sincerely, I-DENT Dental Clinic Management
I had a wonderful experience at I-dent Dental Clinic with the dedicated receptionists and doctors. I had my braces and Straumann implants placed here. It was completely comfortable and painless, and I received attentive guidance from the …
I went for a dental check-up after getting implants. The doctor was very attentive and gentle. The receptionists and nurses were also very lovely and helpful.
Many friends recommended IDent for their dental work because they were very satisfied with the service here! What I wonder is how the management of IDent finds so many pretty and polite female staff members who always make customers happy! So...? I especially love Thu Hoa, who took such good care of me. Thank you all ♥️
Reply from the clinic
Dear Ms. Phuong Tran, I-DENT sincerely thanks you for trusting and choosing our dental services and for sharing such heartfelt feedback. We are delighted to know that you had a very satisfying experience at I-DENT. We are also very happy that you expressed such affection for Thu Hoa – your compliments will surely be a great encouragement for her in her daily customer care work. And I-DENT would like to share a little secret with you: perhaps because you are so beautiful – from your eyes to your soul – when you look around, you see all the I-DENT staff as equally beautiful and courteous. At I-DENT, every customer is as lovely and precious as you. Thank you so much for visiting and trusting I-DENT. We always look forward to continuing to care for your smile in the future. Sincerely, IDENT Dental Clinic Management
The dental clinic did a great job; the dentist and the receptionist were very helpful and enthusiastic. Everyone here is customer-focused and provides excellent service, and I will definitely visit iDent Dental Clinic again next time.
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