Patients
Reviews of I-Dent Dental.
Ho Chi Minh City, Vietnam. 182 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
I-Dent Dental is a credentialed implant-specialist clinic in Ho Chi Minh City with a verifiable founding team, ISO 9001:2015 BSI certification, and 19 independently verified international patient reviews showing strong outcomes across complex multi-implant cases. The internal Google review pool of 182 reviews is uniformly 5-star with zero platform-verified reviewers, which is a moderate authenticity concern, though WhatClinic's independent verified pool and specific doctor mentions across reviews support genuine clinical reputation. International tourists benefit from English service, free hotel transfers, premium implant brands, and pricing approximately 80-90% below Australian equivalents.
Authenticity
6/10Baseline 7: real clinic est. 2014, ISO BSI cert, named doctors, CBCT/iTERO equipment. -1: internal pool 100% 5-star, 0 verified (182 reviews). 19 WhatClinic verified reviews partially offset. Final 6.
Treatment quality
7/10Baseline 7: 10,000+ implants, Straumann/Nobel brands, French-trained founder, Harvard-cert deputy. WhatClinic shows multi-implant cases with good outcomes. No failures found. Final 7.
Cleanliness
7/10Baseline 7: ISO 9001:2015 (BSI verified), private treatment rooms, sterilization protocols documented. One review notes clean facility. No negative hygiene reports found. Final 7.
Team
8/10Baseline 8: Dr. Tung PhD/France 10yr, Dr. Thai Harvard implant cert, Dr. Yến Platinum Invisalign, 12+ CKI/CKII doctors. Named doctors confirmed in Google and WhatClinic reviews. Final 8.
Price value
8/10Baseline 8: Verified AU/NZ patients report 88% savings vs home (26 crowns $6,500 AUD). 6 implants + zirconia crowns competitively priced. Premium brands Straumann/Nobel at mid-tier HCMC pricing. Final 8.
Tourist suitability
8/10Baseline 8: English website, free hotel-clinic transport confirmed in review, 3,000+ intl patients/year from 30 countries, 3 HCMC branches, 8am-8pm hours, online consult, overseas Viet kieu services. Final 8.
What comes up well
- ISO 9001:2015 certified by BSI with documented sterilization protocols
- Founder Dr. Nguyen Hieu Tung: PhD + 10+ years implant training in France
- Deputy director Dr. Thai holds Harvard implant certification
- Premium implant brands: Straumann, Nobel Biocare, MIS, Osstem
- 19 independently verified international patient reviews on WhatClinic
Points to weigh
- Internal review pool: 182 reviews all 5-star, 0 verified -- medium manipulation signal
- No visit dates on any internal reviews limits temporal traceability
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 182 reviews
I had dental implants three years ago, I can eat very well, the reception staff are attentive and helpful, the dentist did a great job, and I am very satisfied.
Thank you, Doctor Phong, for doing my teeth; I'm very satisfied. And thank you to all the staff for their great enthusiasm.
I had my dental implants done here and I'm very satisfied with the doctor and all the staff at I-Dent.
The doctors are excellent, dedicated, and attentive, and the staff are enthusiastic and friendly. I will recommend this place to my relatives.
The doctor is very skilled and meticulous; the implants and dental crowns turned out beautifully. The staff here are polite and very kind.
Dr. Thai was very meticulous, performing the dental work carefully and thoughtfully. The staff, from the receptionist to the assistants, were cheerful and gentle. I am very satisfied.
Reply from the clinic
On behalf of I-Dent Dental Clinic, we would like to thank you for using our services. We wish you and your family good health!
I am satisfied with the service. The doctor is dedicated. The staff here are lovely and helpful.
I had an outstanding experience at I-Dent Dental. I worked with Bich, who went above and beyond to make everything seamless. She handled all the details on the spot and even arranged free transportation between my hotel and the dental …
Reply from the clinic
Thank you so much for your evaluation. Wish you and you family always in good health, happiness and success and hope to see you again!
I am very satisfied with the service. The staff are enthusiastic and take very good care of me. The doctor is very dedicated. Today I came for a check-up and my dental implants are still functioning well. Thank you very much, Ident Dental Clinic.
Reply from the clinic
On behalf of I-Dent Dental Clinic, we would like to thank you for using our services. We wish you and your family good health.
The staff here are so lovely! The doctor takes good care of me and the price is okay, but sometimes it gets crowded so you have to wait about 15-20 minutes.
The doctors and staff are very dedicated and friendly. There are no better words to praise Dr. Nguyen Hoang Nhan: a dedicated, hardworking, friendly, thorough, and very patient doctor. Thank you, Doctor, and the staff in the office.
I had full-mouth dental implants. Dr. Tung performed the implant procedure painlessly, and Dr. Xuyen was very meticulous in his work, providing clear and detailed consultations. The support staff were enthusiastic and friendly. I am completely satisfied.
The doctor and the staff were all very enthusiastic and provided excellent care.
Ident Dental Clinic has very skilled, dedicated, and gentle doctors. The staff are polite and courteous. Thank you very much, Ident Dental Clinic ❤️❤️❤️
My name is Hung, and I found I-Dent Dental Clinic on Google. Fortunately, there were no further problems during the treatment. After the procedure, I am extremely satisfied. Firstly, the staff were very enthusiastic, cheerful, and provided …
Best service and treatment here, will come back again and again.
I had my dental implants done here. Ident Dental is excellent, from customer care and appointment scheduling to the lovely and thorough staff. Dr. Thao's procedure was painless. The head dentist and the other dentists closely monitored my dental condition. I will recommend Ident Dental to my friends and family.
Very good service, feel satisfied. Ms. Hoa is enthusiastic and lovely customer service. The staff is cheerful.
I am very satisfied with the service at the dental clinic. The receptionists were very attentive and friendly. Dr. Phong did a great job examining and filling my teeth. Thank you, Ident Dental Clinic.
Dr. Phong was cheerful and sociable, thoroughly explaining all my questions. The receptionist and assistant were pretty, enthusiastic, and attentive. I was very satisfied.
Service here is excellent and the staff are very professional and helpful. I highly recommend this place.
The doctor did a great job. The staff were attentive and lovely. Very satisfied.
All services were excellent. The staff were cheerful and friendly, and the doctors were dedicated.
The doctor was thorough, and the receptionist, Hân, was beautiful and enthusiastic.
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