Patients
Reviews of Greenfield Dental.
Hanoi, Vietnam. 156 aggregated from Google, 44 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.1 out of 10
Overall score
Greenfield Dental is a well-established Hanoi clinic with named MSc and DDS specialists, CBCT and iTero technology, Straumann and Nobel Biocare implants, and strong tourist infrastructure including airport transfers, WhatsApp coordination, and French-language dentistry. The clinic scores well on team credentials and tourist logistics but the complete absence of verified reviews across a 200-review pool rated 4.96 stars is a medium manipulation signal that tempers confidence in the review picture.
Authenticity
6/10Baseline 8: named dentists verifiable, Dental Departures site visit, specific staff in reviews. Deduct -2: 0/200 verified, uniform 5-star across 200 reviews. Final 6.
Treatment quality
7/10Baseline 8: complex multi-implant and full-arch cases reported, premium brands (Straumann/Nobel), no failures found. Deduct -1: 0 verified reviews. Final 7.
Cleanliness
7/10Baseline 7: ISO sterilization protocols, multiple independent clean/modern mentions, sanitized tools noted by patient. No negative hygiene reports. Final 7.
Team
7/10Baseline 7: 4 named dentists (MSc founder, DDS specialists, Platinum Invisalign Provider, 5000+ implant cases), French-speaking Dr. Syma named in reviews. Final 7.
Price value
7/10Baseline 8: premium implant brands at 50-65% below Western prices, specific patient price examples. Deduct -1: no public price list on website. Final 7.
Tourist suitability
8/10Baseline 8: airport pickup, WhatsApp coordinator, 6 languages including French, taxi to appointments, hotel advice, multi-phase tourist treatment plans. Final 8.
What comes up well
- 4 named dentists with verifiable DDS/MSc credentials and specialisations
- CBCT, iTero 5D Plus, computer-guided implant surgery confirmed on-site
- Straumann, Nobel Biocare, BioHorizons implant brands with international warranty
- French-speaking dentist (Dr. Syma) and multilingual staff in 6 languages
- Airport transfers, WhatsApp coordination, taxi to appointments for tourists
Points to weigh
- 0 verified reviews out of 200 total with uniform 5-star average (4.96) is a medium manipulation signal
- No public price list on website despite marketing price transparency claims
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 200 reviews
Greenfield Dental is absolute amazing. They did wonderful job at wisdom tooth extraction, painless and very fast - the clinic is very clean also. All staff are super attentive, professional work! Highly recommended 🥰
Tuvimos una experiencia increíble y muy profesional, estamos encantados con el trato y la manera de trabajar de todo el equipo de Greenfield. Muy recomendado
Résultat au delà de mes espérances, rdv pris 1 mois avant l'intervention d'une chirurgien-dentiste française de surcroît ce qui facilite grandement les opérations diverses et le ressenti (2 appareils pour 3 dents manquantes, 1 overley-couronne, 2 carries, 1 detartrage complet, 1 blanchiment et 5 composites) le tout en deux séances (6 heures et 4 heures) plus une séance de contrôle final de…
Read the rest of this review
l'ensemble des interventions. Un grand merci à toi, Syma, la french doctor dental de Hanoï et Greenfield Dental pour ses locaux, son professionnalisme, ses tarifs compétitifs et surtout la qualité des soins. Je reviendrai à coup sûr l'année prochaine!
I am so grateful for the dental experience in Greenfield - thank you! I had some sort of anxiety attack around decisions, and nobody forced me towards anything - Margaret was such a great support like a therapist. Dr. Lucy did an amazing job with fillings and crowns. Will recommend this clinic to friends and certainly come back for dental services in the future.
My husband attended this dentist and they were very very professional. The place is clean and they were thorough with their service and even texted a follow up to make sure everything was OK. We highly recommend this place. We are both English speakers and he had no problem speaking to the dentist and the staff there. Good place if you ever are a foreigner in Hanoi and need some dental work done.
I had a great experience at this clinic. The customer service was not only welcoming but also genuinely helpful. The entire facility is modern, clean, and well-maintained, giving off a very professional atmosphere. I really appreciated their honesty and thoughtful recommendations regarding my specific concerns. The staff were patient, attentive, and made the whole process smooth. If I return to…
Read the rest of this review
Hanoi and need dental care again, I’ll definitely come back here. The receptionist spoke perfect English and helped translate everything clearly between me and the dentist. The prices were also very reasonable. Highly recommended!
Great service all around! The employees are super accommodating. the clinic is extremely modern and they work very efficiently and quick. Also the dentist was super honest and only did what was necessary, instead of trying to maximise the profit. Would definitely come back!
THE BEST! This place became my second home in Hanoi 😅 From cleanings and fillings to root-canal retreatments and onlays - everything was done with amazing care and excellent quality. Huge thank you to Dr. Syma and the entire reception team, especially Margaret. You all made every visit so much easier!
The staff and doctors are very kind, patient, and professional. I felt very comfortable during my visit and highly recommend this dental clinic
I had the best teeth whitening experience in Hanoi. The dentist and assistant were very friendly and helpful, taking care of my teeth in case they became too sensitive. Afterwards, they checked my condition repeatedly to make sure everything was okay.
Booked Greenfield Dental through WhatsApp and they were super friendly and helpful. I had a clean and 4 fillings done and I cannot fault the service at all. I have very sensitive teeth and the Dentist took extra care to ensure it was not extremely painful. Would highly recommend Greenfield Dental.
By far the best dental experience I have ever had .. and I’ve had a few it was painless ant stress free , the welcome and communication I received from Jenny and Rachel was amazing.. both kept me informed about my procedure and plans moving forward… I’ll be back in a few months to complete my treatment and I’m looking forward to it.. can’t say that about most dentists 🦷 I forgot to mention the…
Read the rest of this review
price.. so incredibly cheap considering the work I had done and will be having done in the future.. thank you Annie for today and thank you Rachel and Jenn
Best dental experience by far! The quality of the dental work and the lovely professional service is of the highest level possible. My friends here in Hanoi know and can recommend many dentists including Greenfield Dental. Cost compared to Australia truly is easily 75% less and the quality and service is much better. Highly recommend. Thank you
Excellent and quick service from initial query on WhatsApp up to consultation and resolution. English speaking staff.
I do not recommend this clinic. I came in to fix a single filling, but ended up with two damaged teeth. Now I need gum surgery to correct the issues caused by their work. Very disappointing experience
This is the worst dental office I have been to. They couldn’t perform a simple cleaning procedure properly and were in a constant rush.
Perfect service, I will definitely come back here for future dental care. I got a clean and whitening and I couldn't fault it.
Found this by chance through Google. Their service is top notch, very professional, no hard selling. Their X-Ray machine is so advanced, better than the one my dental clinic had in Singapore. Highly recommended.
From the time I was picked up till the time I left their care and attention to detail was awesome. I understood and was supported throughout the whole process. All the staff are attentive and professional. I would highly recommend this service to any expats thinking of a cheaper professional alternative to the high rates you would otherwise pay in your own country I have one more visit and then my…
Read the rest of this review
service will be complete many thanks to all the staff
One of my left molar tooth was aching really badly for an entire week and I got recommended by a colleague to visit Greenfield Dental in Hanoi. Going to the dentist is already scary for most people and going to a dentist alone in a foreign country is probably even scarier but I didn’t feel scared at all in the hands of the team at Greenfield Dental. I made the trip from Singapore to Hanoi alone…
Read the rest of this review
ne and on really short notice (bad toothache) & the team at Greenfield Dental really delivered a top-notch experience! I did a root canal treatment, crowning and made two sets of retainers in 1 week and felt very well taken care of by the dentist & staff. The root canal treatment went really well and I didn’t feel any pain even after the local anesthesia wore off on the same day. Communication with the staff was really smooth as well - both on WhatsApp and In-person. Highly recommend & thank you for the superb experience and taking care of this patient who travelled solo all the way just to visit them!
The team was so professional and attentive. They gave me such an honest consultation and even took off my tooth gem free of charge, even though I offered to pay. Unprecedented service, would 100% come back with any concern.
I emailed a couple of clinics across Bangkok, HCMC and Hanoi re dental implants - decided on Greenfield as 1. they gave me the most comprehensive response within the day 2. communication was clear in English. During consultation, the implant dentist checked my teeth condition and did an x-ray before providing recommendations on treatment options. A servicing staff was also assigned to help with…
Read the rest of this review
h translation/communication with the dentist (along with scheduling and check-ins via whatsapp following up). All questions were patiently answered and cost options simply outlined for one to make an informed decision. Throughout the course of my treatment (2 x 2 week trips over the span of 3+ months), I’ve received so much kindness from everyone at Greenfield on top of the professional dental care provided~ Would definitely recommend the clinic to anyone that’s looking to geo arbitrage complex dental work - I only wish it’s closer to home! Thank you so much, team Greenfield
Very professional. I did teeth whitening and they were very meticulous and made sure it wasn’t too sensitive for me. Annie has provided top class service and helped to translate to english to me as well
Super clean, professional dentist. Beautiful decor which doesn’t feel like a dental clinic at all. I had teeth whitening done in less than 2 hours - fantastic results! The staff here speak English and were really kind. I’ll be back!
Want the same for your own teeth? Send a photo and we will come back with a written quote from Greenfield Dental.
Ask on WhatsApp