Patients
Reviews of Greenfield Dental.
Hanoi, Vietnam. 156 aggregated from Google, 44 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.1 out of 10
Overall score
Greenfield Dental is a well-established Hanoi clinic with named MSc and DDS specialists, CBCT and iTero technology, Straumann and Nobel Biocare implants, and strong tourist infrastructure including airport transfers, WhatsApp coordination, and French-language dentistry. The clinic scores well on team credentials and tourist logistics but the complete absence of verified reviews across a 200-review pool rated 4.96 stars is a medium manipulation signal that tempers confidence in the review picture.
Authenticity
6/10Baseline 8: named dentists verifiable, Dental Departures site visit, specific staff in reviews. Deduct -2: 0/200 verified, uniform 5-star across 200 reviews. Final 6.
Treatment quality
7/10Baseline 8: complex multi-implant and full-arch cases reported, premium brands (Straumann/Nobel), no failures found. Deduct -1: 0 verified reviews. Final 7.
Cleanliness
7/10Baseline 7: ISO sterilization protocols, multiple independent clean/modern mentions, sanitized tools noted by patient. No negative hygiene reports. Final 7.
Team
7/10Baseline 7: 4 named dentists (MSc founder, DDS specialists, Platinum Invisalign Provider, 5000+ implant cases), French-speaking Dr. Syma named in reviews. Final 7.
Price value
7/10Baseline 8: premium implant brands at 50-65% below Western prices, specific patient price examples. Deduct -1: no public price list on website. Final 7.
Tourist suitability
8/10Baseline 8: airport pickup, WhatsApp coordinator, 6 languages including French, taxi to appointments, hotel advice, multi-phase tourist treatment plans. Final 8.
What comes up well
- 4 named dentists with verifiable DDS/MSc credentials and specialisations
- CBCT, iTero 5D Plus, computer-guided implant surgery confirmed on-site
- Straumann, Nobel Biocare, BioHorizons implant brands with international warranty
- French-speaking dentist (Dr. Syma) and multilingual staff in 6 languages
- Airport transfers, WhatsApp coordination, taxi to appointments for tourists
Points to weigh
- 0 verified reviews out of 200 total with uniform 5-star average (4.96) is a medium manipulation signal
- No public price list on website despite marketing price transparency claims
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 200 reviews
Clean and beautiful dentist, professional enthusiastic staff, very detailed advice, wisdom tooth extraction is also very reasonable, vote 5 stars
Reply from the clinic
Dear Van, We appreciate your kind comment. Our staffs work extra hard to bring the best … More
I had my wisdom teeth extracted here. My first love was like that wisdom tooth that hurt me, but having them extracted here wasn't painful at all. The doctor and staff are super cute, and the clinic looks fancy and luxurious, like I'm in a five-star hotel! I'm absolutely in love.
The clinic is clean and beautiful, the costs are reasonable, going to the dentist feels like going on a vacation 🫶🏻 …
The clinic is clean, beautiful, and the service is excellent.
The dental clinic was clean, and the doctor was enthusiastic and attentive. There's no perfect 10, but...
Going to the dentist felt like going to a cafe instead 🙄 …
Wisdom teeth were growing painfully for a week and I couldn't eat anything. I went to the dentist and had them pulled out and felt so much better. I really like it. Thank you so much to the doctors at Greenfield ^^
Reply from the clinic
Dear Nhung, Greenfield hopes that you and your children had a wonderful experience at the … More
I had an implant and a crown fitted here, and the work was excellent! Furthermore, it's very easy to communicate with them via WhatsApp, and the young woman who handled my case was not only very professional with perfect English, but also very friendly. I highly recommend them if you need dental work and are visiting Hanoi!
Reply from the clinic
Thank you so much for your very positive feedback and for the trust you placed in us! We are delighted to hear that your experience, both with the implant and the crown, went very well. It's also a pleasure to know that communication with our team was smooth and pleasant – we will be sure to pass on your kind words to our team 💚 We wish you continued happiness and hope to welcome you back to Hanoi on a future visit!
Greenfields Hanoi is a very professional practice. The communication is excellent ,prices are very affordable and the staff are all very skilled. I highly recommend contacting them for any dental needs.
Reply from the clinic
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with us. It means a lot to our entire team to know that our communication, professionalism, and care made a positive impression. Our goal at Greenfield Dental Hanoi is always to provide high-quality treatment in a comfortable and transparent environment. We’re very happy to hear that you felt well looked after by our staff. Thank you again for your recommendation, it was a pleasure taking care of you, and we look forward to seeing you again whenever you visit Hanoi!
amazing place, extremely clean, dentists were amazing and very happy with the end product for a much lower price than you can expect in Europe
Reply from the clinic
Thank you so much for your kind words! We’re truly happy to hear that you had such a positive experience with us. Our team always strives to provide a clean, comfortable environment and the highest quality dental care, so it means a lot to know you were satisfied with both the treatment and the results. We’re also glad we could offer you excellent value compared to Europe while maintaining top standards. It was a pleasure taking care of you, and we hope to welcome you again whenever you’re back in Vietnam!
I attended Greenfield dentist in Hanoi last month and I really can't say enough of the treatment I received over the two day appointment. All staff were informative, very kind, to a very nervous patient and professional in my treatment. I highly recommend this dentistry to all. The cost was around a third I would have paid here in New Zealand. Thankyou to all your staff and the nervousness has…
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gone. Regards Allan Collins
Reply from the clinic
Thank you so much, Allan Collins, for your wonderful 5-star review! 🌟 Your recommendation truly means a lot to us. We look forward to welcoming you back for future dental care and helping you maintain a healthy, confident smile. …
The doctor was very gentle and the place itself was very nice and calming. The staff was also very welcand friendly. The whole experience was 10/10. Absolutely recommend!
Reply from the clinic
Thank you so much for your 5-star review! Your recommendation truly means a lot to us. We look forward to welcoming you back for future dental care and helping you maintain a healthy, confident smile 😊 …
I had a truly excellent experience at Greenfield Dental Hanoi. The clinic is modern, innovative, and equipped with the latest dental technology. Dr Chuan is outstanding, and the entire reception team delivers warm, first-class service.
I’ve had other financial priorities before in my life so I’ve learned to live with my crooked teeth all my life…All those years have taken toll on my dental health to the point that it receded my gums really bad…Ive been religious with my dental clinic visits and regular care in US and I was advised to seek help of periodontist but when I asked about the cost , there was no way I can afford such…
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ridiculously expensive dental treatment and management…so I started searching for treatment overseas and after much thoughts where and how and how much it would cost me,I finally chose to do it at Greenfield Dental.I was actually so amazed at how they treat people here, from the time I was pick up from the airport to every appointment they set , to the set up of the clinic and to the treatment that I’ve got , they are but BEYOND EXCELLENT in what they do…These women of Greenfield Dental is a team professionals that takes pride in providing the best overall dental care anyone can have…I admire how they work patiently even if it takes long hours to accommodate my own schedules, and the way they made me feel comfortable doing this care outside my comfort zone was way to go.They have an excellent clinic , clean and friendly atmosphere, with a bar area for their client companions, and lounging area but most of all the friendliest people who will be greet you as you enter the clinic….THIS IS BY PAR THE BEST DENTAL CARE IVE GOTTEN IN MY LIFE! …….I’m so happy about what they did to give me the confident smiles that I’ve been dreaming to have in my life….I have now the perfect smiles…..
I want to share my feedback from this fantastic dental provider. they did an amazing job in correcting my dental issues which were somewhat complicated and required a high degree of skill. The facility rates top in every single metric that i can think of. They have friendly courteous staff that are always helpful. they respond quickly when you want to communicate with them be it by phone, chat, or…
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email. They have an impeccably clean and hygienic facility making use of the most up to date dental technology. They provide you turn-key dental services from your first visit to your last giving you instruction every step of the way. The costs here are much more affordable than what i can get back home, combined with the excellent service results in only one possible outcome for those who are indecisive on whether or not to choose Greenfield for your dental needs: DO IT.
If you need to visit the dentist whilst in Hanoi, then I would highly recommend this place. Really helpful staff that speak good English, clean and modern facility, and a smooth experience. We originally went in to get our teeth whitened, however after a check up we required some fillings. Everything was very reasonably priced and we felt like we were in the right hands. This place is genuinely…
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better than my own dentist in the Uk!
Absolutely outstanding dental office! The clinic is spotless, and the staff are incredibly kind and professional. I received a very thorough exam and consultation covering everything from cleaning, whitening, and braces to veneers. The ladies spoke perfect English and took the time to explain every detail of my dental care, ensuring I was fully informed before moving forward with treatment. I’m so…
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impressed, I plan to fly back from the USA for future treatments. Don’t hesitate to visit them—you’ll be in great hands!
My daughter and I visited for the first time. The service was first class by all the staff we interacted with. The surgery is clean and modern. As someone that costs dental clinics regularly this was is up there with the best.
I can’t thank Dr. Lucy at Greenfield Dental Clinic enough. I had two crowns placed on my upper front teeth and was very anxious because these teeth define my smile. Dr. Lucy was reassuring, meticulous, and truly cared about the final result. The crowns look incredibly natural, and I finally feel confident smiling again. Wonderful clinic, wonderful doctor — highly recommended! The clinic itself…
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is clean, modern, and well-organized, and the staff are very kind and supportive. I’m truly happy with my new smile and highly recommend Greenfield Dental Clinic and Dr. Lucy to anyone looking for high-quality dental care, especially cosmetic work.
I am incredibly grateful for the attention I received at Greenfield Dental Clinic. The reception staff were absolutely wonderful; they were so welcoming, helpful, and went above and beyond to assist me with everything—they even helped me find a place to stay! Dr. Syma was exceptionally kind, professional, and honest in her service. She provided a truly excellent experience. I was also very…
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surprised and satisfied with the prices. They are genuinely low compared to what you would pay in Australia. I am extremely happy with the results of my treatment and will definitely be returning in three months. Highly recommend!
Travelling from Australia. Honestly the best place in town for anything teeth related. From the clean, tidy and brilliant waiting rooms to the surgery rooms, all the facilities and equipment, everything was amazing. Most of all the friendly staff at the front desk, doctors and everyone involved made the experience so much more better and would highly recommend this place to anyone. Really…
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affordable and prices on treatments are just so competitive and reasonable. Can't thank everyone at this buisness for making everything possible and such an amazing experience. Will be back again soon!! Massive thank you to Jenny who was so accommodating.
Amazing dental clinic. They genuinely care about you as a person, not just as a patient. Super easy to reach both by phone and in person, always available and supportive. The clinic itself is modern, clean, and high-quality, and the whole team is extremely professional. The dentists explain everything clearly, and the translators make the whole process smooth and stress-free. Honestly one of the…
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best dental experiences I’ve ever had. I was travelling thru Asia and Vietnam at that moment, and I’ve been lucky to find this incredible clinic
Très très très bon service au delas de nos attentes. Ils nous on pris en charge de l'aéroport jusqu'à notre hôtel. Je me suis fait enlever tout les dents pour avoir des implants dentaire en haut et en bas. Durant tout le processus qui a durée 1 semaine en tout, ils se sont informés par WhatsApp comment on allait. Avant chaque rendez-vous ils s'occupait du taxi aller-retour. Donc apres 1 semaine je…
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repartait avec mes nouvelles dents vissées. Je recommande fortement cette clinique qui offre un service en français pour leur excellent travail et remercie spécialement Annie pour son support et suivie. Ils sont vraiment professionnel. Un énorme merci à toute l'équipe qui on pris soin de moi.
I cannot say I am a fan of dentist in Australia but the doctors and dental technicians @ Greenfield Dental have changed my mind with their professionalism and outstanding services from my first appointment until I boarded the plane home. They decided on the spot that I couldn’t have the veneers I came to get done as my teeth are not suitable so they (all 10 of them) came up with a plan to charge…
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ahead with a better plan (24 caps!!) to be done right then at a cheaper price. For 7 plus hours they grinded and reshaped my mouth without stopping ..no dentist in Australia would do that. The result was fantastic. Great job and I can highly recommend them to anyone
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