Patients
Reviews of Greenfield Dental.
Hanoi, Vietnam. 156 aggregated from Google, 44 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.1 out of 10
Overall score
Greenfield Dental is a well-established Hanoi clinic with named MSc and DDS specialists, CBCT and iTero technology, Straumann and Nobel Biocare implants, and strong tourist infrastructure including airport transfers, WhatsApp coordination, and French-language dentistry. The clinic scores well on team credentials and tourist logistics but the complete absence of verified reviews across a 200-review pool rated 4.96 stars is a medium manipulation signal that tempers confidence in the review picture.
Authenticity
6/10Baseline 8: named dentists verifiable, Dental Departures site visit, specific staff in reviews. Deduct -2: 0/200 verified, uniform 5-star across 200 reviews. Final 6.
Treatment quality
7/10Baseline 8: complex multi-implant and full-arch cases reported, premium brands (Straumann/Nobel), no failures found. Deduct -1: 0 verified reviews. Final 7.
Cleanliness
7/10Baseline 7: ISO sterilization protocols, multiple independent clean/modern mentions, sanitized tools noted by patient. No negative hygiene reports. Final 7.
Team
7/10Baseline 7: 4 named dentists (MSc founder, DDS specialists, Platinum Invisalign Provider, 5000+ implant cases), French-speaking Dr. Syma named in reviews. Final 7.
Price value
7/10Baseline 8: premium implant brands at 50-65% below Western prices, specific patient price examples. Deduct -1: no public price list on website. Final 7.
Tourist suitability
8/10Baseline 8: airport pickup, WhatsApp coordinator, 6 languages including French, taxi to appointments, hotel advice, multi-phase tourist treatment plans. Final 8.
What comes up well
- 4 named dentists with verifiable DDS/MSc credentials and specialisations
- CBCT, iTero 5D Plus, computer-guided implant surgery confirmed on-site
- Straumann, Nobel Biocare, BioHorizons implant brands with international warranty
- French-speaking dentist (Dr. Syma) and multilingual staff in 6 languages
- Airport transfers, WhatsApp coordination, taxi to appointments for tourists
Points to weigh
- 0 verified reviews out of 200 total with uniform 5-star average (4.96) is a medium manipulation signal
- No public price list on website despite marketing price transparency claims
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 200 reviews
The practice were incredibly accommodating, agreeing to an appointment early the next day and at short notice. Reasonably priced, friendly and efficient. They also had someone who could translate to English. What could have been a stressful time was super pleasant! Could not thank them enough!
The clinic is clean and modern. The staff are friendly and professional. The doctors and nurses are very caring, attentive, and gentle throughout the treatment process.
Top class service, Dr Giang was excellent with no fuss or pain with my root canal treatment. Highly recommended!
Highly recommend this place for any one seeking professional and quality dental work! I had a terrible tooth ache that required a root canal along with some cavities. The work done was excellent, and I have no complications. They did not …
Very good treatment from this dental practice. Professional service and I m very happy with the whitening treatment received
Super happy with the results of our teeth whitening! Really natural looking and lovely, professional service. Great English as well! Definitely recommend!
First time here and will be back again! Amazing service run by women, very gentle and caring and asking if i have any pain when cleaning. Affordable treatments! They have translator for english speaking patients
Great service, very informative and patient. They took their time to take care of my teeth and they were very gentle. Love that the dentist is run by women as well. Would definitely recommend!!
I had my wisdom tooth extracted here quite quickly and painlessly. The doctor and staff were very dedicated and gently guided me on what to do and what not to do after extraction. What I also like is that the space is beautifully decorated, …
5-star dental service made someone like me, who was afraid of tooth extractions, suddenly enjoy getting them done 🤣 …
Went here to get my chipped teeth fixed, they did an amazing job. Really took the time to make my teeth look nice again
Excellent service. The speak English very well and make you feel comfortable. The ladies at the desk, and the personal assistant that guides you through the process are super friendly
Easily the best dentist I’ve ever been to (including the dentists in Australia!) Staff are professional, speak English, gentle & caring. The clinic is beautiful & modern. Highly recommend!
Reply from the clinic
Thank you so much, Troy. We're thrilled to hear you had such a positive experience with us. Our team takes pride in providing excellent care in a welcoming environment. We look forward to seeing you again at Greenfield Dental.
By far the best dental experience I have ever had .. and I’ve had a few it was painless ant stress free , the welcome and communication I received from Jenny and Rachel was amazing.. both kept me informed about my procedure and plans moving …
Reply from the clinic
Thank you, Morgan, for your kind words. We're thrilled to hear about your positive experience with Jenny, Rachel, and Annie. It's fantastic to know you found our services stress-free and affordable. We look forward to seeing you again soon for the next part of your treatment. Take care! 💜 …
I'm unfortunately from England, and have had dental work done over the last 40 years , in England The treatment I received here was absolutely amazing , every aspect was 10 out …
Reply from the clinic
Thank you so much, Marcus, for your wonderful review! We're thrilled to hear that you had such a positive experience with us. It's fantastic to know we could exceed your expectations and restore some faith in dental care. We look forward to welcoming you back anytime!
Can not say more; just an incredible experience at this dentist! Me and my boyfriend had to go both to the dentist. I wanted to clean my teeth …
Reply from the clinic
Thank you, Tessa, for your kind words! We're thrilled to hear you and your boyfriend had a positive experience with us. Our team is dedicated to providing excellent care and making our patients feel comfortable, especially when visiting from abroad. We look forward to welcoming you back anytime. Safe travels!
Amazing! Super nice people, they know what to do. I had alot of pain and with great care and treatment off the dentist and ofcourse the staff im happy i went here. I recommend everyone to go here. Thank you!
Reply from the clinic
Thank you so much, Marco! We're thrilled to hear that you had a great experience with us. Your kind words about our team and service mean a lot. We're glad we could help alleviate your pain and make your visit pleasant. We look forward to seeing you again!
I had a great experience getting a root canal and crown with Greenfield Dental and would strongly recommend it. I always felt at ease and cared for by the whole team and the doctor was very gentle compared to other treatments I've had. The …
Reply from the clinic
Thank you so much for your wonderful review, Peter. We're thrilled you had a positive experience with us. Our team is dedicated to providing gentle and supportive care, and it's great to hear that you felt comfortable and well looked after. We look forward to welcoming you back anytime!
I am very happy with the service, professionalism and the price. Dr Chi was incredible. Her advice was very much appreciated. The staff were really cool. Always happy. The surgery is top end with the latest equipment.
Reply from the clinic
Thank you so much for your kind words, Dev! We're thrilled to hear you had a great experience with Dr. Chi and our team. It's wonderful to know you appreciated our service and state-of-the-art equipment. We look forward to seeing you again soon!
My experience at greenfield denist was very good. I would highly recommend to friends.
Reply from the clinic
Thank you so much, Carol, for your kind words and recommendation! We're thrilled to hear you had a great experience at Greenfield Dental. We look forward to welcoming you and your friends in the future.
What an amazing dentist. From the moment I started this journey to get my teeth sorted Greenfield dental has been there to help arrange everything, reassure me and communicate with me everything I needed to know before, during and after my …
Reply from the clinic
Thank you so much, Alicia. We're thrilled to hear about your positive experience with us. It's wonderful that you enjoyed your time in Vietnam and had a comfortable journey with your dental implants. We look forward to welcoming you back in October to complete your treatment. Safe travels until then!
The staff were incredibly friendly and professional, making me feel comfortable from start to finish. The teeth whitening procedure was super efficient, and the results were perfect. Highly recommend!
This was my first experience with overseas dentistry. Greenfield Dental Clinic exceeded every single expectation and I am fully delighted with the result. …
A very good experience at Greenfield, I 100% recommend it. I was 40 minutes late due to traffic in Hanoi, and they waited for me even though the office normally closed at 6 p.m. Thanks to Anass for the French translation! …
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