Patients
Reviews of Greenfield Dental.
Hanoi, Vietnam. 156 aggregated from Google, 44 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.1 out of 10
Overall score
Greenfield Dental is a well-established Hanoi clinic with named MSc and DDS specialists, CBCT and iTero technology, Straumann and Nobel Biocare implants, and strong tourist infrastructure including airport transfers, WhatsApp coordination, and French-language dentistry. The clinic scores well on team credentials and tourist logistics but the complete absence of verified reviews across a 200-review pool rated 4.96 stars is a medium manipulation signal that tempers confidence in the review picture.
Authenticity
6/10Baseline 8: named dentists verifiable, Dental Departures site visit, specific staff in reviews. Deduct -2: 0/200 verified, uniform 5-star across 200 reviews. Final 6.
Treatment quality
7/10Baseline 8: complex multi-implant and full-arch cases reported, premium brands (Straumann/Nobel), no failures found. Deduct -1: 0 verified reviews. Final 7.
Cleanliness
7/10Baseline 7: ISO sterilization protocols, multiple independent clean/modern mentions, sanitized tools noted by patient. No negative hygiene reports. Final 7.
Team
7/10Baseline 7: 4 named dentists (MSc founder, DDS specialists, Platinum Invisalign Provider, 5000+ implant cases), French-speaking Dr. Syma named in reviews. Final 7.
Price value
7/10Baseline 8: premium implant brands at 50-65% below Western prices, specific patient price examples. Deduct -1: no public price list on website. Final 7.
Tourist suitability
8/10Baseline 8: airport pickup, WhatsApp coordinator, 6 languages including French, taxi to appointments, hotel advice, multi-phase tourist treatment plans. Final 8.
What comes up well
- 4 named dentists with verifiable DDS/MSc credentials and specialisations
- CBCT, iTero 5D Plus, computer-guided implant surgery confirmed on-site
- Straumann, Nobel Biocare, BioHorizons implant brands with international warranty
- French-speaking dentist (Dr. Syma) and multilingual staff in 6 languages
- Airport transfers, WhatsApp coordination, taxi to appointments for tourists
Points to weigh
- 0 verified reviews out of 200 total with uniform 5-star average (4.96) is a medium manipulation signal
- No public price list on website despite marketing price transparency claims
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 200 reviews
Such a great dental experience! We are from Vancouver Canada and had our teeth cleaned for $500,000 VND which is $27.00 Canadian (for 2 people) - absolutely mind blowing. The space was very clean and aesthetic, the tools were sanitized …
Reply from the clinic
Dear Bobbi Hillborn Thank you so much for your wonderful review! We’re thrilled to hear that you had … More
Amazing dental clinic. They genuinely care about you as a person, not just as a patient. Super easy to reach both by phone and in person, always available and supportive. The clinic itself is modern, clean, and high-quality, and the whole …
Reply from the clinic
Thank you for choosing Greenfield during your travels through Asia. It means so much to us that you felt truly supported and cared for here. … More
I cannot say I am a fan of dentist in Australia but the doctors and dental technicians @ Greenfield Dental have changed my mind with their professionalism and outstanding services from my first appointment until I boarded the plane home. …
Reply from the clinic
Thank you so much for your heartfelt review, it truly touched our whole team. We’re incredibly grateful that you chose to trust us with your smile, especially … More
Excellent experience! I came for my annual check-up and I'm so glad I chose this dental clinic! …
Reply from the clinic
Thank you so much for your wonderful review! 😊 We are delighted to hear that your annual check-up experience with us met your expectations. At Greenfield Clinic, we pride ourselves on providing a warm welcome and top-quality care, and it's … More
I am incredibly grateful for the attention I received at Greenfield Dental Clinic. The reception staff were absolutely wonderful; they were so welcoming, helpful, and went above and beyond to assist me with everything—they even helped me …
Reply from the clinic
Response from the owner Edited 5 months agoDear Joseph Ortega Thank you so much for your wonderful feedback! 🌿 … More
I’ve had other financial priorities before in my life so I’ve learned to live with my crooked teeth all my life…All those years have taken toll on my dental health to the point that it receded my gums really bad…Ive been religious with my …
Reply from the clinic
Response from the owner Edited 5 months agoDear Lanie Bajo, Thank you from the bottom of our hearts for sharing your beautiful journey and … More
Excellent service, even smoother than my home dentist. Quick, affordable and perfect English.
Reply from the clinic
Thank you so much for your kind word
My experience with Greenfield was excellent. I was chatting with Annie via whatsapp and she guided me very well. After getting all the information, I immediately booked my tickets from Australia. …
Reply from the clinic
Thank you so much for sharing your wonderful experience with Greenfield! 🌿✨ We’re thrilled to hear that your journey with us, from chatting with Annie on WhatsApp all the way to your treatment, was smooth, reassuring, and worth the trip … More
Greenfield Dental is absolute amazing. They did wonderful job at wisdom tooth extraction, painless and very fast - the clinic is very clean also. All staff are super attentive, professional work! Highly recommended 🥰 …
Reply from the clinic
Thank you for sharing your experience! We’re so happy the extraction was smooth and comfortable for you. Your recommendation means a lot to our whole team.
Amazing job - got my wisdom tooth extraction. Pain free experience. Lucy does amazing job
Reply from the clinic
Thank you so much for your great feedback! We’re delighted to hear that your wisdom tooth extraction was a pain-free experience. Lucy will be very happy to know her care and professionalism made such a positive impact on your visit. … More
Fantastic. I Had implants and crown work done by the dentist and nurses, they made me feel comfortable even during the toughest moments. The work done was exceptional. Personally I couldn’t be happier with the final product. And Annie you …
Reply from the clinic
Thank you so much, Stuart, for taking the time to share your fantastic experience! ⭐ … More
Beautiful clinic run by wonderful women! Very tentative. I had a new retainer made and it was completed within the hour. The dentist was meticulous in making sure my retainer fit perfectly and even remade the lower. Highly recommend!
Reply from the clinic
Thank you for sharing your experience! We’re so glad your new retainer fit perfectly and that you felt well cared for by our team. Your recommendation means so much to us 💚 …
Very good service and care , excellent attention to detail, very impressed with Lucy
Reply from the clinic
Thank you for your lovely review! We’re glad you received great care, and Dr. Lucy will be thrilled to hear your feedback 💚 …
Travelling from Australia. Honestly the best place in town for anything teeth related. From the clean, tidy and brilliant waiting rooms to the surgery rooms, all the facilities and equipment, everything was amazing. Most of all the friendly …
Reply from the clinic
Thank you so much for your incredible feedback! We’re thrilled to hear that your experience with us, from the welcoming atmosphere to the top-notch facilities and treatments, exceeded your expectations. It’s wonderful that you found our … More
Today, I had a whitening treatment. The receptionist and doctor were very friendly and patiently explained everything to me. I am very satisfied with the results—it was a great experience!
I had a great experience at this clinic. The customer service was not only welcoming but also genuinely helpful. The entire facility is modern, clean, and well-maintained, giving off a very professional atmosphere. I really appreciated …
Absolutely fantastic service and Jenny was amazing at explaining everything. Fabulous
Very Reasonably priced, hygiene control immaculate and staff were very helpful and spoke good English.
I wanted a quick hygienist appointment (clean and polish) on my visit to Vietnam as I had heard of quality service and very good pricing. I submitted an enquiry to book an appointment and was very quickly called back by Jenny. Jenny was …
If you need to visit the dentist whilst in Hanoi, then I would highly recommend this place. Really helpful staff that speak good English, clean and modern facility, and a smooth experience. We originally went in to get our teeth whitened, …
From the very first interaction with Greenfield Dental, I was met with nothing short of outstanding care, attentiveness, and professionalism. Every question I had was responded to in detail, with genuine thoughtfulness and without a single …
I had veneers, root canal and an implant, and i'm very happy with the process and result. The staff were so incredibly kind and friendly. It was an efficient and easy experience. I would 100% recommend Greenfield Dental! They were very accommodating for all your needs and are extremely professional and quick.
Absolutely outstanding dental office! The clinic is spotless, and the staff are incredibly kind and professional. I received a very thorough exam and consultation covering everything from cleaning, whitening, and braces to veneers. The …
I am giving 5 stars because everything was great with Dr. Chi. I went a couple of times and I am so happy with the results I got from her. She is the best. I would recommend making appointments with her. …
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