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Gentle Dental Centre

Level 7/276 Lambton Quay, Wellington, New Zealand

Last audited April 2026 By SmileJet Audit Team How we audit โ†’
4.3/5  · 49 reviews

Why Choose Gentle Dental Centre in Wellington?

Gentle Dental Centre is a Wellington CBD practice at Lambton Quay (one of four Gentle Dental locations) delivering gentle, quality care since 1992. Offers comprehensive dentistry, extended hours, and transparent pricing with new patient specials.

Gentle Dental Centre at Lambton Quay is a dental practice located at Level 7, 276 Lambton Quay in central Wellington, New Zealand. It is one of four Gentle Dental locations serving the Wellington region, Lower Hutt, and Upper Hutt. The practice has been delivering gentle, quality dental care to the community since 1992, operating as a locally-owned and independently-run practice. Gentle Dental Centre is staffed by experienced dentists, hygienists, and orthodontists committed to addressing diverse patient needs with compassionate, judgment-free care.

The Lambton Quay location is conveniently situated in the heart of Wellington CBD, with extended opening hours including Thursday evening appointments until 7:00pm. The practice emphasizes transparency in pricing with no hidden fees and offers special new patient promotions. The team includes dentists such as Dr. Rehua Smallman, Dr. Fionnuala Cowhie, Dr. Adam Benn, and Dr. Michael Tonkes, each bringing diverse expertise and experience to the practice.

Treatments & Specialties

Gentle Dental Centre Lambton Quay provides a comprehensive range of dental services:

  • General Dentistry โ€” Routine exams, cleanings, and preventive care
  • Restorative Dentistry โ€” Fillings, crowns, bridges, and natural-looking restorations
  • Cosmetic Dentistry โ€” Smile enhancement and aesthetic treatments
  • Periodontal Care โ€” Professional hygiene services and gum disease management
  • Orthodontics โ€” Teeth straightening with modern orthodontic techniques
  • Emergency Dental Care โ€” Urgent care for dental pain and trauma
  • Pain Management โ€” Gentle approaches and pain relief options
  • Preventive Services โ€” Education-focused preventive care

Technology & Facilities

Gentle Dental Centre operates a modern dental facility at Lambton Quay equipped to deliver comprehensive care across general, cosmetic, and orthodontic disciplines. The practice features contemporary technology supporting accurate diagnosis and effective treatment delivery. Modern restorative and cosmetic materials enable natural-looking, durable treatments.

The facility is designed to create a welcoming, comfortable environment that helps anxious patients feel at ease. Dedicated hygiene facilities support thorough professional cleaning and preventive care. The presence of multiple dentists and hygienists ensures efficient scheduling and specialized expertise for diverse cases.

Why Choose Gentle Dental Centre in Wellington

Patients selecting Gentle Dental Centre at Lambton Quay benefit from over three decades of established experience in the Wellington community. The practice's philosophy of gentle, judgment-free care is ideal for anxious or phobic patients. The diverse team of dentists, hygienists, and orthodontists ensures comprehensive care coordination across multiple disciplines within a single location.

The Lambton Quay location offers exceptional convenience in the heart of Wellington CBD. Extended Thursday hours until 7:00pm accommodate working professionals. The commitment to transparent pricing with no hidden fees and attractive new patient specials ($55) make quality dental care financially accessible. The four-location network means patients can access continuity of care across Wellington region practices.

Patient Experience

The team at Gentle Dental Centre emphasizes gentle, compassionate care and clear communication. New patients receive a warm welcome and special introductory pricing, encouraging them to establish ongoing care relationships. Dentists take time to listen to patient concerns and explain findings and treatment options clearly.

For nervous or anxious patients, the team's gentle approach and pain management options create a supportive environment. The presence of dedicated hygienists ensures excellent preventive care and patient education. Extended Thursday hours and convenient CBD location facilitate regular attendance for working professionals and families.

Location

Gentle Dental Centre is conveniently located at Level 7, 276 Lambton Quay in the heart of Wellington CBD on the North Island of New Zealand. The central location is easily accessible via public transport and offers nearby street parking. The practice serves Wellington CBD workers, residents, and patients from surrounding suburbs, with the network of four Gentle Dental locations providing additional convenient access across the Wellington region.

Patient Reviews from Wellington

4.3

โ˜… 49 reviews

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Magdalena L

March 2026 ยท โ˜… 1

Absolutely awful experience with the receptionist. I was waiting for 30 min when I asked if they are running late. Only after my inquiry she then checked with dentist to let me know that it might take another 15 min. It was only me waiting and she wasn't busy so I would expect that she proactively checks how much they are running late and let me know. Unfortunately, I wasn't able to take an appointment 45 min late due to other commitments so I had to leave. I was hoping to be seen by the dentist next day but was offered an appointment 4 days later! I understand that due to the nature of their job they can run late but letting me wait and absolutely not care about it and then not even an apology or a replacement appointment earlier than 4 days later? Can someone also tell the receptionist that chewing on the gum with open mouth while interacting with a patient looks really silly.

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Effie Barnett

March 2026 ยท โ˜… 5

Dr Rehua is absolutely fantastic. I hadn't been to the dentist for quite awhile and I have bad anxiety for the dentist. He was so gentle, kind and gave a great explanation about everything. Will happily go back. Thank you.

M

Melissa Dann-Hoare

March 2026 ยท โ˜… 5

Dr Colleen is amazing! I get medical anxiety so I was pretty stressed when I had to get my first ever filling, but Colleen was so friendly and calm. She talked through each step so I knew what to expect. And the procedure was totally painfree!

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Rezaan Ombler-vrey

March 2026 ยท โ˜… 5

I am hugely anxiety ridden and scared for judgement and pain when it came to going to the dentist. But, meeting Dr Colleen Loo and her team has ACTUALLY been a life changing experience! I feel like my wairua/spirit is rebuild. She explained everything she was doing and calmed my nerves instantly (being autistic and ADHD this is NOT easy to do). I honestly want to scream from the roof tops DR COLEEN AND HER TEAM IS GREAT!! Totally recommend them!

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Luca Calderone

March 2026 ยท โ˜… 5

I had a great experience at Gentle Dental on Lambton Quay when I had my wisdom tooth extracted. The team was professional, friendly, and clearly very knowledgeable and experienced. Everyone I interacted with was helpful and welcoming, which made the entire process smooth and stress-free. I would definitely recommend them to anyone.

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Trent Whiteman

March 2026 ยท โ˜… 1

Just posting to spread awareness of the bad dentists. Especially stay clear of litty scariya. Years after she touched my teeth I'm still having repairs done to rectify her mistakes. Biggest mistake of my dental life going to this company.

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Loren Taylor

March 2026 ยท โ˜… 5

I am so grateful to Dr Smallman and Kennie. I would never have thought it was possible that getting a filling could be a happy experience - thanks to Dr Smallman's incredible expertise and warmth and Kimmy's efficiency and care it was! There was nothing about the experience that was an endurance. They asked how I was feeling with such genuine warmth and care every step of the way. I felt I was in the hands of two incredibly skillful and lovely people. Professionals at the top of their game.

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Michael A

March 2026 ยท โ˜… 5

Crissalina is the most gentle, thorough and professional hygienist Iโ€™ve ever had!! My teeth look like brand new!! All the other experiences Iโ€™ve had with dental hygienists at other locations have been uncomfortable, painful and totally horrible!!! I even travel from out of town now to see her, thatโ€™s how much I recommend Crissalina to you!!!

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Janisha Patel

March 2026 ยท โ˜… 5

I highly recommend gentle dental! I had a great experience as this is my first time at this place. The dentist was so helpful and walked me through everything. As well as Caitlyn the receptionist who was so great. Had amazing customer service and made my appointment run smoothly. 10/10 service would recommend to anyone thinking about coming here!!โ˜บ๏ธ

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Jacqui Neilson

March 2026 ยท โ˜… 5

I had a great experience at Gentle Dental in Lambton Quay yesterday. My regular dentist had told me I needed a crown on a back molar within the year, but six months later, the filling cracked just before a wedding I had to attend. My normal dentist couldnโ€™t see me for five weeks, so I decided to try Gentle Dental. The staff were amazing! They managed to fix my tooth within an hour and a half, doing the entire crown in one visit. I didnโ€™t have to return the next day because they completed everything on-site. Dr. Sam kept me informed throughout the procedure with a very calm and easy-going approach, and Lavinia at the front desk was outstanding. The price was exactly the same as what I had been quoted by my regular dentist, $2,000. Highly recommend Gentle Dental to anyone! 10/10!

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★ 4.3 (49 reviews)

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