Patients

Reviews of Dentisan Lab.

Hanoi, Vietnam. 52 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

6.4 out of 10

Overall score

50 reviews read

2 public sources checked

Confidence in the reading: Medium

Last written 21 May 2026

Dentisan Lab is a boutique spa-style aesthetic dental clinic in Tay Ho, Hanoi, drawing a strong expat and tourist clientele evidenced by reviews in 6-plus languages. The facility is praised universally for its calming environment, gentle clinical technique, and attentive follow-up. One serious clinical negligence claim involving a crown replacement where a compromised post was not replaced is documented and disputed, requiring caution for complex restorative work.

Authenticity

5/10

LIGHT manipulation (4.85, <200). No website or social; dual cap max 5. 50 reviews avg 4.84, mostly genuine expat and local. One serious negligence claim documented.

Treatment quality

7/10

One serious clinical failure: crown replaced without replacing compromised post, causing tooth fracture. Clinic denied accountability. Majority report excellent gentle care.

Cleanliness

9/10

Universally praised as spa-like, beautifully scented, immaculate. Multiple independent reviewers call it the cleanest dental office they have visited.

Team

8/10

Dr. Huong named for exceptionally gentle touch. Andy (coordinator) praised. Staff followed up with patient during public holiday. One arrogant staff complaint noted.

Price value

6/10

One reviewer notes pricing double the normal rate. Most call it reasonable. 300k VND for cleaning cited. Boutique tier pricing for Tay Ho location.

Tourist suitability

4/10

Tay Ho PRIMARY Hanoi zone but no website or social; dual cap max 4. Many English, Russian, French, German reviews confirm strong expat/tourist service track record.

What comes up well

Popular with expats and tourists; reviews in English, Russian, French, German, Filipino
Spa-like interior with essential oil scent; blankets and toys for anxious patients
Comprehensive services: veneers, implants, crowns, perioscopy, sleep apnea devices
Dr. Huong named for lightest touch; patient follow-up during public holidays
300k VND cleaning; transparent pricing noted by multiple reviewers

Points to weigh

No website or social media confirmed; dual cap applied (auth max 5, tourist max 4)
One serious clinical negligence claim: crown failure after skipped post replacement, clinic denied accountability
Pricing noted as double normal rate by at least one patient

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

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The evidence

What patients actually wrote.

4.9

out of 5, from 52 reviews

5 50

4 0

3 0

2 0

1 2

dũng vũ submitted to SmileJet 5.0 out of 5

Relaxing atmosphere, attentive consultation and care, careful doctors. Overall, I'm satisfied.

Reply from the clinic

Dentisan Lab thanks for your review.

Khanh Chi Tran submitted to SmileJet 5.0 out of 5

I've had a terrible experience with dentistry before, it was very painful and scary. But going to Dentisan was a completely different experience. There was no medical smell at all, the setup was very subtle and pleasant. The doctors and staff were very pleasant and gentle. I had my veneers done here and the results were excellent. Thank you to the clinic.

themilkieway submitted to SmileJet 5.0 out of 5

The clinic is very easy to find as it's located next to the Bonjour cafe, and there's parking available. Entering the clinic felt incredibly cozy and beautifully decorated, like a spa. The staff were very welcoming and attentive, thoroughly inquiring about my condition. Dr. Hung also gave me a very thorough and caring assessment of my teeth, and I learned a lot of new and interesting things…

Read the rest of this review

s about oral health through this visit. This time I had a teeth cleaning and gum reshaping procedure. The doctor removed the tartar very gently; there wasn't much bleeding like at other clinics I've been to. They also used a salt and sand spray to prevent gum inflammation. And although I was very afraid of gum surgery, the whole process was completely painless. Overall, my experience was excellent. I felt that my oral health was cared for in a thoughtful and attentive way. I will definitely recommend this place to my friends.

Đức Đỗ submitted to SmileJet 5.0 out of 5

I had an exceptional experience at Dentisan Lab! From the moment I walked in, I was greeted warmly by the friendly and professional staff. The boutique's atmosphere is calming and beautifully designed, making it feel more like a spa than a dental office. Dr. Hung and their team are truly outstanding. They took the time to explain every step of my treatment, ensuring I felt comfortable and…