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Helen Neilsen
March 2026 ยท โ
1
The worst experience of my life. I had a wisdom tooth removed. They were so violent, that they broke my jaw and caused a massive infection. Took less than a minute to rip my tooth out and were pushing so hard on my face that they cut off my airways. Within 24 hours, my jaw and neck had swollen so much I couldn't breathe. Had to have surgery to repair and spent a week in hospital with a drain out my throat. Off work for 5 weeks. Have been left with a scar on my neck, numbness and ongoing pain. The tooth groups response: Not our problem, the dentist was leaving the next week anyway. Could not have cared less.
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kimberley
March 2026 ยท โ
1
Very misleading pricing, cost $200 more then what lady said on phone cheaper to go to emergency dentist cost less to get two teeth
surgically removed and after hours then here I went here because it was meant to be cheaper
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martie x
March 2026 ยท โ
1
Wonโt be wasting money there again. Friends fillings fell out. Charged for cancelling appointments without being told about the charge. Tooth snapped and left in by them. Quick to poke around and ask for money.
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Jasmine Kopa
March 2026 ยท โ
5
Awesome was half hour late but I still got in for a appointment waited only 10 mins or less. Lovely quality people, felt very comfortable and relaxed
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T Little
March 2026 ยท โ
5
Very friendly and professional. Very glad we visited The Tooth Group :)
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Hollie Tawhiao
March 2026 ยท โ
3
Fast, efficient and had me in the same day because of a cancellation. Lovely staff, great doctor, only reason for the 3 stars is website pricelist says 100-250 for tooth extraction depending on the extraction. I had a broken premolar removed, process took max 10 mins and I was quoted 250-350 in the chair. That surprised me for sure, especially since 360 was the cost of removing a tricky wisdom tooth in Auckland and 180 was the cost of the opposite premolar in Tauranga (one of the few things cheaper in Tauranga than Hamilton it seems). The cost was 250 in the end but I think they need to adjust their online pricing as that was what was why I went to that practice.
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Sofia Del Grosso
March 2026 ยท โ
5
Cant rate this practice highly enough - super efficient, thorough, friendly and understanding when dealing with dental anxiety patient, and their pricing is very inexpensive.
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Chloe Flemming
March 2026 ยท โ
5
Best dental experience I've had, always found the dentist a nerve racking place to go but they make you feel completely comfortable. No issues and very efficient service.
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Alex Egorov
March 2026 ยท โ
5
Dr Yong is a great dentist, friendly and professional. Thanks to him and to all the team!
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Tracey Morgan
March 2026 ยท โ
5
What a great bunch of people. It can be really stressful going to the dentist but Amelia explained everything, was kind and made me feel relaxed and at ease.
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