Dental Clinic Reina Victoria 70

We were seen by Dr. Susana, and the result and the service were perfect. One hundred percent recommended.

Great professionals and people who make you feel cared for. I especially want to highlight Dr. Susana Gómez for her compassion and expertise.

I couldn't be happier with my experience at Dr. Gómez Clinic. I put myself in Lucía's hands for aligner treatment, and in just 14 months, she achieved incredible results. Her professionalism and precision are admirable. You can tell she's passionate about her work, and that makes all the difference. Furthermore, the clinic's atmosphere is unbeatable. The entire team is friendly and professional, making every visit easy and even pleasant (which is no small feat for a dentist). It's nice to find places where you can see they care about what they do and put effort into making everything perfect.

Dr. Susana is a very meticulous dentist, top-notch work! Excellent service from all the staff. The clinic is spotless. The price is reasonable. You couldn't ask for more.

From the very first moment, they made me feel comfortable and well taken care of. The staff is very friendly and professional, and they clearly explained each step of the treatment. The clinic is spotless, which gave me a lot of confidence. Furthermore, the dentists are very skilled and helped me resolve my dental problems efficiently. I would definitely recommend them to anyone looking for quality care and a pleasant environment. Thank you for everything!

Dr. Gómez has been taking care of my dental health for 15 years. They've always advised me on what was best for me at the right time in each of the treatments I've had with them. My orthodontics and implants were done by Dr. Francisco, and they were top-notch. All my cleanings, fillings, and reconstructions were also top-notch by Dr. Susana (she has excellent hands), and the entire team behind her is top-notch, always willing to help and welcoming me with a smile at the entrance :) 100% recommended without a doubt!

This has been my experience with Dr. Francisco Gómez, which demonstrates a complete lack of empathy on his part (I reproduce the messages exchanged): (Me) Hi Paco. I'm... I've had a prosthesis fitted. I still don't feel well (I was already in the office once a few weeks ago). I've followed the treatment you prescribed, but I don't see any improvement. I feel the cold seeping in (even when I breathe in). It's a very unpleasant sensation. I'm in no hurry; I can tolerate it perfectly. Please make an appointment when you think you can see me to find a solution to this problem. Best regards. (FG) Dr. Gómez tells me that if the discomfort from the cold continues, Dr. Gómez would have to perform a root canal on both sides of the mouth. If you want, I'll make an appointment with the doctor so you can assess it and give me a quote. I'll schedule an appointment for you on a day when both doctors are available. (Me) Thanks for the message. I'll think about what to do, but honestly, I think this eventuality, a possible root canal on both sides, should have been considered (and budgeted for) before starting the process. Best regards. (FG) Good morning, Fernando. Allow me to make a comment, which I could also make here in the office. The approach we took (estimate) was conservative and, in all likelihood, sufficient in a high percentage of cases, according to our experience and scientific documentation. It's assumed that in teeth that were previously carved in an adult, over time, the pulp that causes sensitivity tends to recede, so it's highly likely, and highly probable, that a root canal (removing the nerve) wouldn't be necessary. However, biology isn't mathematics, and what most likely wouldn't have been necessary in this case, given the sensitivity you've been observing, seems to be. But as I said, in an adult, the pulp is usually retracted, and since it's been ruptured for so long, a root canal isn't usually necessary. If you have any questions or concerns, we're at your disposal. (Me) Thank you very much, Paco, for the clarification. Although I have zero knowledge on the subject, I believe the probability of this high sensitivity was slim. But it existed. For that reason, it would have been necessary to consider it (and budget for it). With all the information—for me, cost is an essential part of it—I would have made a decision. I asked what my current option is. Best regards. (FG) As we discussed, the conservative way to maintain it is with the persistent application of toothpaste for sensitivity (I don't remember if we prescribed any). If this preventative treatment doesn't reduce the sensitivity, we'd have to consider something definitive, such as root canals. (I) Therefore, I understand that you're not covering the cost of root canals, even though I, as a client, would have needed to know from the outset that this possibility existed. (FG) The protocol is for Dr. Gómez to see him and give him a quote for the treatment. (I) I see that you're closing the issue. Frankly, I don't understand why you're passing on a mistake on to me (not providing me with all the information about an eventuality that, although unlikely, could occur, as has in fact happened) to me (having to bear the cost of the root canals). It's incomprehensible, and also disappointing, after so many years of receiving care at your clinic. Given what I've seen, I'm closing the issue as well.

For years, the Gómez doctors have been taking care of my family's dental health, and they are the best I've ever known. Their professionalism and skill inspire complete confidence and peace of mind. They always exceed my expectations, and I leave feeling happy thanks to their friendly service and excellent results. They use the latest technologies and the best materials, and it shows. The entire staff is wonderful. I highly recommend them.

Doctors Susana and Francisco Gómez have been treating me for forty years (previously it was their father) and I can say nothing but positive things about them... Don Francisco gave me four implants several years ago, and Doña Susana mainly attends to me with problems in the rest of my mouth... They are top-notch professionals.

My experience has been incredible. Susana provided excellent service and was very professional. Everything was superb. I highly recommend her.