309 Southampton St W, Hastings, New Zealand
4.4
★ 29 reviews
Rachel Lewis
March 2026 · ★ 5
Great hygiene appointment with Elsie. She was gentle, thorough and very expertly provided useful education.
Clinic response ():
Response from the owner a month agoThank you for sharing your experience, Rachel!
Grace Peia
March 2026 · ★ 5
First time here and everyone is lovely and welcoming. Would highly recommend
Clinic response ():
Response from the owner a month agoThank you for sharing your experience with us, Grace!
Keith Elvey
March 2026 · ★ 3
I tried to use their online form to send them a message. It doesn't seem to work. Frustrating.
Sue Clapperton
March 2026 · ★ 5
Fantastic service. Well looked after and total confidence in dentist.
Clinic response ():
Response from the owner 5 months agoThanks Sue, really appreciate it!
Phil Emmett
March 2026 · ★ 5
Elsie is my detention hygeneist, I have found her to be absolutely amazing! She makes me feel totally at ease and comfortable. We all grow up being scared of going to the dentist but my experience with Elsie has been the exact opposite. She is always so reassuring and supportive in helping me deal with and improve my dental health
Clinic response ():
Response from the owner 6 months agoHi Phil, thank you so much for sharing your experience! We’re thrilled to hear that Elsie has made such a positive difference in your dental care and helped ease your fears. It’s wonderful to know you feel comfortable and supported with her. We’ll be sure to pass on your kind words to Elsie!
Samantha mannell (Sam)
March 2026 · ★ 5
All the staff are incredibly friendly & kind. Thank you so much to Caroline and Tracey for explaining everything thoroughly and keeping me calm during my wisdom teeth extractions 😁 100% pain free! I was terrified of going to the dentist before this experience so I can’t thank you enough!! …
Clinic response ():
Response from the owner Edited a year agoThank you Samantha for leaving such a kind review! We are delighted to hear that our team have helped you to have a calm and pain-free appointment. Thank you again for taking the time to share your experience with us, and we look forward to seeing you again soon.
Catharine Oliver
March 2026 · ★ 5
I had a tooth extraction and previously I had had horrible experiences with dentists being too ruff and it being a painful experience. I felt no pain was communicated to very well and left my appointment feeling way more confident about going to the dentist in the future
Clinic response ():
Response from the owner a year agoThanks for sharing this with us Catharine, we're glad we could help put you at ease :)
Risa Palgan
March 2026 · ★ 5
Victoria, the receptionist is very kind and extra helpful. She made sure to double check if I can get an appointment ( I had a minor dental emergency procedure) , and I need to do it within the day. I am a new patient and I called more than 10X dental clinic in Hawkes Bay and everything is fullly booked. 😫😰. However, Victoria managed to provide me a slot since my case is minor and Marcus, is the most gentle, kind, and detailed dentist ever. His hand is very light and he does magic to my tooth. He explained everything and provide long term solution to my problem. Thats a great dentist right? They will not only do the procedure but educate you the “why” and advise that will solve the problem. Im so grateful and thankful for this clinic. They are the only one who said Yes to my case, I will highly recommened them as they show genuine care and kindness to their patients. They are not in a rush and will take time to understand your case and talk to you nicely. This is extra mile kind of customer service, well done!
Clinic response ():
Response from the owner a year agoThanks for sharing such lovely feedback with us Risa, this has made our day! We're glad we could help you out.
Tinashe Muchemwa
March 2026 · ★ 5
The best tooth extraction l have ever had. The Dentist and her Assessment are just so professional have so much care .
Clinic response ():
Response from the owner a year agoThanks for sharing this Tinashe!
Otavio Marshall
March 2026 · ★ 5
Carol and Tracey are just a great team - friendly, professional and straight forward. My dental treatment results were beyond my expectations. I strogly recommend Smile Centre in Hastings.
Clinic response ():
Response from the owner a year agoThanks for your very kind feedback, Otavio!
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★ 4.4 (29 reviews)
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