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Dental Clinic Era Health CBD

Level 9/460 Bourke St, Melbourne, Australia

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Last audited May 2026 By SmileJet Audit Team How we audit โ†’
4.5/5  · 24 reviews

Why Choose Dental Clinic Era Health CBD in Melbourne?

Era Health CBD Dentist Melbourne is a comprehensive multi-specialty dental clinic at Level 9, 460 Bourke St, Melbourne, known for 3D imaging technology and a 4.8-star rating. Accepts major health funds.

Era Health CBD Dentist Melbourne is a modern, full-service dental practice located at Level 9, 460 Bourke Street in the heart of Melbourne, Victoria, Australia. Occupying a prominent position within one of the CBD's well-known commercial addresses, Era Health offers a broad spectrum of general, cosmetic, restorative, and specialist dental treatments under a single roof. The clinic's mission is to provide compassionate, professional, and high-quality dental care that integrates seamlessly with the demanding lifestyles of Melbourne CBD patients. With a strong 4.8-star patient rating and a commitment to using cutting-edge technology, Era Health CBD Dentist Melbourne has established itself as a trusted and highly regarded dental destination in central Melbourne.

The practice is staffed by a capable team of experienced dentists including Dr Florence Ting, Dr Sonny Pahwa, Dr Faiyaj, and Dr Max, all of whom bring a commitment to clinical excellence and patient-centred care. Era Health welcomes patients of all ages โ€” from young children attending their first dental visits to adults requiring complex restorative procedures โ€” and is equipped to serve the full breadth of dental health needs presented by the diverse Melbourne CBD community. The clinic accepts major Australian health funds including Bupa, Medibank, HCF, and NIB, ensuring accessible care for a wide patient base.

Treatments & Specialties

Era Health CBD Dentist Melbourne provides a comprehensive range of dental services covering prevention, restoration, cosmetics, and specialist care. Preventive dentistry forms the cornerstone of the practice, with routine check-ups, professional scale and clean appointments, and hygiene education programs helping patients maintain excellent oral health over the long term. The clinic recommends six-monthly hygiene visits paired with a comprehensive annual examination โ€” a structured approach to preventive care that identifies issues early and minimises the need for more complex treatment.

Cosmetic dentistry services at Era Health include teeth whitening, porcelain veneers, and full smile makeovers, addressing aesthetic concerns from mild discolouration to complete smile transformations. Restorative treatments span tooth-coloured composite fillings, ceramic crowns, dental bridges, and dental implants โ€” the latter providing a permanent, natural-looking solution for missing teeth. For patients with complex endodontic needs, the clinic's specialised team performs professional root canal treatments, with a focus on preserving natural teeth by treating infections and damage within the tooth pulp.

Additional services include wisdom teeth extraction, children's dentistry delivered in a warm and child-friendly environment, and emergency dental care for patients presenting with acute pain or trauma in Melbourne. The practice's paediatric dental approach is particularly noteworthy: the experienced team creates a relaxed, welcoming atmosphere that helps young patients develop positive associations with dental care from an early age.

Technology & Facilities

Clinical technology is a defining strength of Era Health CBD Dentist Melbourne. The clinic is equipped with 3D imaging technology, enabling highly accurate three-dimensional visualisation of dental and jaw structures for precise diagnosis and treatment planning. This is particularly valuable for complex cases involving dental implants, impacted wisdom teeth, and endodontic procedures where conventional two-dimensional X-rays may be insufficient.

Complementing the 3D imaging capability, the clinic utilises digital X-rays throughout its diagnostic workflows โ€” delivering high-resolution images with significantly lower radiation exposure compared to traditional film radiography. Advanced treatment systems across all specialties ensure that every procedure at Era Health is performed to the highest contemporary clinical standard. The Level 9 premises on Bourke Street provide a modern, professional environment that reflects the clinic's commitment to quality โ€” from comfortable waiting areas to well-equipped, private treatment rooms designed to minimise patient anxiety.

Why Choose Era Health CBD Dentist Melbourne

Several factors distinguish Era Health CBD Dentist Melbourne as a leading choice for dental care in Melbourne. The clinic's breadth of services โ€” spanning prevention through to complex surgery โ€” means that most patients can receive all their dental care in a single location, building a relationship with a consistent dental team over time. The multi-specialist capability, including a dedicated endodontic team for root canal cases, allows Era Health to manage cases that might otherwise require referral to an external specialist.

The clinic's location at Level 9, 460 Bourke Street places it at the centre of Melbourne's commercial and financial district, offering exceptional convenience for CBD workers and inner-city residents. Acceptance of major health funds including Bupa, Medibank, HCF, and NIB, combined with flexible payment options, makes high-quality dental care financially accessible to a broad range of patients. The clinic's 4.8-star patient rating across independent review platforms reflects consistent satisfaction with both clinical outcomes and the overall patient experience.

Patient Experience

At Era Health CBD Dentist Melbourne, patient wellbeing and comfort are embedded in every aspect of the care model. The dental team โ€” led by Dr Florence Ting, Dr Sonny Pahwa, Dr Faiyaj, and Dr Max โ€” is noted for its compassionate, communicative approach, taking time to thoroughly explain diagnoses and treatment options in plain language. This transparency helps patients in Melbourne feel confident and in control of their oral health decisions.

For patients who experience dental anxiety, the welcoming clinic environment and gentle clinical approach are specifically designed to reduce fear and stress. Children are given particular attention, with the paediatric dental team skilled in creating positive, anxiety-free dental experiences that support lifelong oral health habits. Emergency appointments are accommodated where possible, ensuring that patients facing acute dental problems in Melbourne's CBD can access rapid, expert care. The combination of clinical excellence, warm patient relations, and advanced technology has earned Era Health its outstanding reputation among Melbourne CBD patients.

Location

Era Health CBD Dentist Melbourne is located at Level 9, 460 Bourke Street, Melbourne VIC 3000, Australia. Situated in the heart of the Melbourne CBD, the clinic is within easy walking distance of major tram corridors, Flagstaff and Melbourne Central train stations, and the dense network of office towers housing the city's professional workforce. The Bourke Street address places Era Health at the epicentre of Melbourne's commercial life, making it an exceptionally convenient choice for CBD workers seeking quality dental care without long commutes or disruptions to their working day.

Patient Reviews from Melbourne

4.5

โ˜… 24 reviews

Y

Yasser Syed

April 2026 ยท โ˜… 5

Google

Terrific establishment with a highly skilled and proficient team. Highly recommended!

Clinic response ():

Response from the owner 2 years agoHi Yasser Syed, Thank you for the glowing review! We're thrilled that you found our establishment terrific with a highly skilled team. Your recommendation means a lot. We look forward to serving you again soon!

A

asma alpana

April 2026 ยท โ˜… 5

Google

Great location in Melbourne CBD with excellent dental service. I like my dentist and support staff are really friendly and helpful.

Clinic response ():

Response from the owner 2 years agoHi Asma Alpana, Thanks for the great review! We're delighted you enjoyed our Melbourne CBD location and found our dental services excellent. Our team appreciates your kind words about our friendly and helpful staff. Looking forward to serving you again!

L

Lara Stephenson

April 2026 ยท โ˜… 1

Google

Quite rude in reception. I'm not sure they were very thorough in dentist.

Clinic response ():

Response from the owner 7 years agoโ€œHi Lara We take these matters very seriously, unfortunately , we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours , we would like to investigate this issue further, please contact Mariano immediately at [email protected] so that we can resolve this issue immediately.โ€ Regards Mariano Era Health Dental

C

Chris Mclean

April 2026 ยท โ˜… 5

Google

Florence is always great, minimal discomfort with teeth cleaning, and in cases where I need a filling it always went smoothly. Thank you!

Clinic response ():

Response from the owner 2 weeks agoThank you for your kind review! Weโ€™re so glad to hear that you had a great experience with Florence and that your teeth cleaning and treatments were comfortable. At Era Health, we always aim to provide gentle and high-quality dental care. We truly appreciate your support and look forward to seeing you again!

N

Natasha M

April 2026 ยท โ˜… 3

Google

My dentist was fantastic, however I was taken aback by an additional out of pocket charge despite having private health so won't return.

Clinic response ():

Response from the owner a month agoThank you for your honest feedback. Weโ€™re so pleased to hear that you found your dentist fantastic, but weโ€™re genuinely sorry to learn that the unexpected out-of-pocket charge left you feeling disappointed. We completely understand how frustrating that can be, especially when you have private health cover.

J

Jerome Pearce

April 2026 ยท โ˜… 5

Google

Went for dive medical. Very fast efficient and friendly service thanks

Clinic response ():

Response from the owner 3 months agoThank you for your kind review. Weโ€™re glad to hear you had a positive experience and that our team could provide fast, efficient, and friendly service. We appreciate your feedback.

H

Hong L

April 2026 ยท โ˜… 3

Google

My appointment experienced a significant delay, even after I had arrived on time. This delay ultimately meant there was not enough time to complete an additional treatment that was discussed. Furthermore, during the procedure, the dental assistant seemed to have difficulty managing the suction tube, which caused some discomfort.

Clinic response ():

Response from the owner 4 months agoThank you for your feedback. Weโ€™re very sorry to hear about the delay you experienced at your appointment and that it affected your ability to complete the additional treatment you were expecting. We know your time is valuable, and we understand how frustrating this must have been. We also apologize for the discomfort caused during the procedure. Your comfort and care are important to us, and we will be reviewing this internally to ensure a smoother experience moving forward.

S

Supianto Potthapada

April 2026 ยท โ˜… 5

Google

I had health check today. The nurse was very welcoming and skillful. They tendered me with kind words.

Clinic response ():

Response from the owner 5 months agoThank you so much for your wonderful feedback! Weโ€™re delighted to hear that your nurse made you feel welcomed and well cared for during your health check. Our team strives to provide a warm, supportive, and professional experience for every patient, and itโ€™s great to know this was reflected in your visit. We truly appreciate you taking the time to share your experience and look forward to supporting you again whenever you need us.

L

Lisa Woodall

April 2026 ยท โ˜… 5

Google

Super quick, efficient and easy to deal with. Nurse was lovely and answered all my questions without hesitation. Easy to get to, literally in front of tram stop!

Clinic response ():

Response from the owner 5 months agoThank you so much for your kind words! We're delighted to hear you found the service quick and efficient, and that our nurse was able to answer all your questions. We're also glad our location made it easy for you to visit. We really appreciate your feedback!

L

Later

April 2026 ยท โ˜… 1

Google

Dr faiyaz chowdhary has very little experience and was very unprofessional cleaning.. plus felt too rough on teeth .He charged extra for.tne phtoso.He is dishonest . Inspite of saying no to photos..he said it wont be charged and comes with xray and then added the cost of photos $59 out of pocket was 34.50 if you dont have private card. Overall worst experience never going to him again.

Clinic response ():

Response from the owner 6 months agoHi, Weโ€™re very sorry to hear about your experience. Our priority is always to ensure patients feel comfortable, informed, and confident in their care, and we regret that this was not the case for you. We understand your concerns about both the treatment process and the billing. We strive to explain all procedures and associated costs clearly in advance, and we sincerely apologize if there was any misunderstanding during your visit. Your feedback is very important to us, and we would welcome the chance to speak with you directly so we can better understand what happened and address your concerns. Please feel free to reach out to us at +61 3 9944 6200 Thank you for sharing your experience. โ€” Dr. Faiyaz Chowdhary & Team

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Dental Clinic Era Health CBD

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★ 4.5 (24 reviews)

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