Confidential โ€” for patient review

Denta-Med Dental Center

Augustiaล„ska 13, Krakow, Poland

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Last audited April 2026 By SmileJet Audit Team How we audit โ†’
AI Audit 7.0/10 4.0/5  · 147 reviews

SmileJet AI Audit Score for Denta-Med Dental Center: 7.0/10 overall. Authenticity: 8/10 โ€” Baseline 8: Founded 1991, 48 specialists, multiple PhD holders, GCR Poland top-5 ranking, CBCT confirmed. Authentic mixed reviews with named doctors both praised and criticized. 0 verified on platform.. Treatment Quality: 7/10 โ€” Baseline 7: CBCT-guided implantology, Dr. Maciej Opach as oral surgery lead. Detailed positive outcomes alongside one serious 1-star about pediatric care quality. Consistent complex case capability.. Cleanliness: 7/10 โ€” Baseline 7: CBCT and digital panoramic X-ray confirmed. 3 branches, modern facility implied. No ISO or JCI accreditation found. 34-year operating history suggests sustained standards.. Team: 7/10 โ€” Baseline 7: 48 experts including PhD periodontologists and specialists. Medical Director Dr. Rafal Szlosek (oral surgery + prosthodontics). Dr. Svetlana Novikova controversial in reviews (both praised and criticized sharply).. Price Value: 7/10 โ€” Baseline 7: Krakow pricing competitive for dental tourism from Western Europe. Day/night rate schedules noted. Installment payment available. Polish dental market well below Austrian/German rates.. Tourist Suitability: 6/10 โ€” Baseline 6: 24/7 emergency access is unique tourist advantage. English and Ukrainian language support. Multi-branch Krakow. No dedicated dental tourism coordination found.. Summary: Denta-Med is a well-established Krakow multi-branch dental center with 48 specialists, CBCT technology, and unique 24/7 emergency capability, ranked 5th in Poland by Global Clinic Rating. The mixed reviews are authentic and reflect real clinical variation across a large team. Key strengths: 24/7 emergency dental access -- unique in Krakow; CBCT imaging confirmed for implant planning; 48 specialists including multiple PhD holders; Founded 1991 with 34+ years of operation; Ranked 5th in Poland by Global Clinic Rating. Points to note: One 1-star review alleges serious pediatric care incident by Dr. Svetlana Novikova; 4.02 avg suggests meaningful proportion of dissatisfied patients for a clinic this size. Confidence: Medium. Based on 50 reviews and 2 sources. Audited 29 May 2026.

SmileJet AI Audit

7.0 /10

Confidence

โ— Medium

Audited 29 May 2026

Authenticity

8

Treatment Quality

7

Cleanliness

7

Team

7

Price Value

7

Tourist Suitability

6

"Denta-Med is a well-established Krakow multi-branch dental center with 48 specialists, CBCT technology, and unique 24/7 emergency capability, ranked 5th in Poland by Global Clinic Rating. The mixed reviews are authentic and reflect real clinical variation across a large team."

Highlights

  • โœ“ 24/7 emergency dental access -- unique in Krakow
  • โœ“ CBCT imaging confirmed for implant planning
  • โœ“ 48 specialists including multiple PhD holders
  • โœ“ Founded 1991 with 34+ years of operation
  • โœ“ Ranked 5th in Poland by Global Clinic Rating

Watch out for

  • โš  One 1-star review alleges serious pediatric care incident by Dr. Svetlana Novikova
  • โš  4.02 avg suggests meaningful proportion of dissatisfied patients for a clinic this size

Score Breakdown

Authenticity
8

Baseline 8: Founded 1991, 48 specialists, multiple PhD holders, GCR Poland top-5 ranking, CBCT confirmed. Authentic mixed reviews with named doctors both praised and criticized. 0 verified on platform.

Treatment Quality
7

Baseline 7: CBCT-guided implantology, Dr. Maciej Opach as oral surgery lead. Detailed positive outcomes alongside one serious 1-star about pediatric care quality. Consistent complex case capability.

Cleanliness
7

Baseline 7: CBCT and digital panoramic X-ray confirmed. 3 branches, modern facility implied. No ISO or JCI accreditation found. 34-year operating history suggests sustained standards.

Team
7

Baseline 7: 48 experts including PhD periodontologists and specialists. Medical Director Dr. Rafal Szlosek (oral surgery + prosthodontics). Dr. Svetlana Novikova controversial in reviews (both praised and criticized sharply).

Price Value
7

Baseline 7: Krakow pricing competitive for dental tourism from Western Europe. Day/night rate schedules noted. Installment payment available. Polish dental market well below Austrian/German rates.

Tourist Suitability
6

Baseline 6: 24/7 emergency access is unique tourist advantage. English and Ukrainian language support. Multi-branch Krakow. No dedicated dental tourism coordination found.

Important โ€” about this score

Please read before drawing conclusions about this clinic.

This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information โ€” including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.

How the algorithm penalises scores

Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.

These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.

Clinics may request a review of their score at any time. Read full methodology โ†’

Why Choose Denta-Med Dental Center in Krakow?

Denta-Med Dental Center is a 24/7 multi-branch dental clinic in Krakรณw, Poland, established in 1991, known for round-the-clock care, implantology, and orthodontics.

Denta-Med Dental Center is a well-regarded dental centre based in Kraków, Poland, with a history spanning more than three decades. Founded in 1991, the clinic has built a strong reputation across Kraków for its professional, patient-centred approach and its distinctive 24-hour, seven-days-a-week availability — one of the few dental facilities in the city to offer round-the-clock emergency and routine care. Denta-Med operates from several branches in Kraków, making it accessible to patients across different districts of the city.

Over its more than 35 years of operation, Denta-Med has assembled a multidisciplinary team of dental specialists covering general dentistry, orthodontics, surgery, prosthodontics, paediatric dentistry, endodontics, and more. The clinic in Kraków is committed to preventive care as well as complex restorative and aesthetic treatment, providing comprehensive dental solutions under one roof with modern equipment and individually tailored treatment plans.

Treatments & Specialties

Denta-Med Dental Center offers an extensive portfolio of dental treatments to patients in Kraków and the broader Maล‚opolska region:

  • General & Conservative Dentistry — routine check-ups, fillings, and preventive programmes for children and adults.
  • Implantology (Implantologia) — surgical placement and restoration of dental implants to replace missing teeth with long-lasting results.
  • Orthodontics (Ortodoncja) — fixed braces and clear aligners including Invisalign for discreet correction of malocclusion and misalignment.
  • Prosthodontics (Protetyka stomatologiczna) — crowns, bridges, dentures, and veneers to restore function and aesthetics.
  • Endodontics (Leczenie kanaล‚owe) — root canal therapy for infected or damaged teeth.
  • Oral Surgery (Chirurgia stomatologiczna) — extractions, wisdom tooth removal, and surgical dental procedures.
  • Paediatric Dentistry (Stomatologia dzieciฤ™ca) — child-friendly dental care in a welcoming environment.
  • Periodontology — treatment of gum disease and periodontal conditions.
  • Aesthetic Medicine & Smile Design — teeth whitening, composite bonding, and cosmetic procedures.
  • Analgosedation — sedation dentistry for anxious patients or complex procedures.
  • Tomography & Digital X-ray — on-site diagnostic imaging including panoramic radiography.

Technology & Facilities

Denta-Med equips its Kraków surgeries with state-of-the-art dental technology to support accurate diagnosis and effective treatment. Digital panoramic X-ray systems provide high-resolution dental radiography, while 3D cone beam computed tomography (CBCT) enables detailed spatial imaging for implant planning and complex cases. Modern dental units are installed across all treatment rooms, meeting current EU standards for infection control and patient safety. The clinic's facilities are maintained to a high standard, providing a comfortable clinical environment for patients of all ages in Kraków.

Why Choose Denta-Med Dental Center in Kraków

Patients across Kraków choose Denta-Med Dental Center for a number of clear advantages. The clinic's 24/7 operation is a significant differentiator, ensuring that dental emergencies and out-of-hours appointments can always be accommodated without delay — a rare and valued service in Kraków. Founded in 1991, the practice brings over 35 years of clinical experience to every patient interaction. Multiple branch locations in Kraków, including sites on ลšwiฤ™tej Gertrudy Street, Na Zjeลบdzie, and Augustiaล„ska Street, allow patients to choose the most convenient location. The clinic holds a strong patient satisfaction record, with an average rating of 9.3 out of 10 based on several hundred verified reviews. A personalised treatment plan is prepared for every patient, reflecting the clinic's individual approach to care.

Patient Experience

From the first contact, Denta-Med in Kraków aims to deliver a professional, friendly, and stress-free experience. The multidisciplinary team of specialists ensures that patients receive expert care at every stage, from initial consultation and diagnostics through to treatment and follow-up. The availability of analgosedation (sedation dentistry) means that anxious or needle-phobic patients in Kraków can undergo treatment in a relaxed, controlled state. Paediatric patients are welcomed and treated in a child-appropriate setting, making Denta-Med a family-oriented dental clinic. The clinic's long-standing presence in Kraków has helped foster trust among generations of local patients.

Location & Accessibility

Denta-Med Dental Center operates from several locations in Kraków, Poland. Key branches include the surgery at ul. ลšwiฤ™tej Gertrudy 4 in the city centre, the branch at ul. Na Zjeลบdzie 13 (near Plac Bohaterów Getta), and the location at ul. Augustiaล„ska 13. All branches in Kraków are accessible by public transport, with tram and bus routes serving the surrounding streets. The central position of several branches means that patients from across Kraków can reach the clinic with ease. Kraków is Poland's second-largest city and a major cultural and economic hub in the Maล‚opolska region, well connected by rail, road, and air to other European destinations.

Patient Reviews from Krakow

4.0

โ˜… 147 reviews

A

amelka typiara

April 2026 ยท โ˜… 5

Google

nice service, Mrs. Svitlana is very professional with an individual approach to the patient, she explains everything, I recommend

Clinic response ():

Response from the owner 3 weeks agoThank you for your review ๐Ÿ™‚ We invite you again if you need anything. Best regards, The Denta-Med Team ๐Ÿฉต โ€ฆ Translated by Google ใƒป See original (Polish)

C

Cos Mos

April 2026 ยท โ˜… 5

Google

I wholeheartedly recommend Svetlana Novikova! Her professional approach, vast knowledge, and passion for her profession saved my teeth and saved me from sleepless nights. Everything was done with great elegance and care. I'm glad I'm in such good hands. Wishing you all the best!

Clinic response ():

Response from the owner 5 days agoThank you very much for your positive feedback ๐Ÿ˜Š We invite you again if you need anything. Best regards, the Denta-Med Team ๐Ÿฉต โ€ฆ Translated by Google ใƒป See original (Polish)

J

Julia Hudy

April 2026 ยท โ˜… 5

Google

I highly recommend this place to everyone! I honestly couldn't have found a better one โ€“ everyone is so kind, the service is fantastic, and the visits are painless. When Dr. Manfredi was giving me the anesthetic, I was wondering when it would be, and he was already halfway through the root canal. Dr. Svietlana is a lovely doctor; she restored my tooth with the perfect color. I have nothing but good things to say about these two doctors, thank you so much, and I HIGHLY RECOMMEND THEM! ๐Ÿฆท๐Ÿค

Clinic response ():

Response from the owner a month agoThank you so much for your review ๐Ÿ˜Š We're glad your visit was painless and comfortable. It's incredibly important to us that our patients feel calm and safe throughout every stage of their treatment. Thank you for your trust and recommendation. We look forward to seeing you again if you need anything. Best regards, the Denta-Med Team ๐Ÿฉต Translated by Google ใƒป See original (Polish)

B

Barto Chamacki

April 2026 ยท โ˜… 5

Google

The hygiene treatment was performed very thoroughly. Ms. Monika Duczmal-Wรณjtowicz calmly explained the steps and clearly demonstrated her extensive experience working with the patient. After the treatment, the teeth were noticeably cleaner.

Clinic response ():

Response from the owner a month agoThank you for your review ๐Ÿ˜Š We greatly appreciate your positive assessment of the hygiene and approach of Ms. Monika Duczmal-Wรณjtowicz. Careful workmanship and patient comfort are key values โ€‹โ€‹for us. We look forward to seeing you again. Best regards, the Denta-Med Team ๐Ÿฉต Translated by Google ใƒป See original (Polish)

K

Kinga

April 2026 ยท โ˜… 5

Google

I highly recommend visiting Dr. Svielana, who restored my mother's tooth. The visit went very smoothly. The dentist has a great approach to elderly patients. She patiently explained everything during the visit and provided preventative care at the end.

Clinic response ():

Response from the owner a month agoThank you very much for your feedback. Please visit us again if you need anything. Best regards, the Denta-Med Team Translated by Google ใƒป See original (Polish)

๏ฟฝ

ะ ะพะผะฐะฝ ะจะตะปะตะฝะบะพ

April 2026 ยท โ˜… 5

Google

Good afternoon, I want to thank Ms. Svitlana for her wonderful work. I have had my teeth treated by Ms. Svitlana more than once, I recommend her!

Clinic response ():

Response from the owner a month agoThank you very much for your feedback. Please visit us again if you need anything. Best regards, the Denta-Med Team Translated by Google ใƒป See original (Polish)

K

Klaudyna Wlazล‚o

April 2026 ยท โ˜… 1

Google

I don't know who gave Ms. Svetlana the opportunity to treat my child, but her practice almost led to a tragedy in my child's case. My son, with an emergency and swelling on one entire side of his face, was treated by this dentist. The dentist first wanted to take an X-ray, and the technician who was helping her made my child cry. Then they opened the tooth, which is fine in this condition... but! The child wasn't given any antibiotics! Which is necessary! She also told me to rinse with salt water, which can damage the mucous membrane! Fortunately, we've already found another dentist... I definitely DO NOT RECOMMEND!!!

Clinic response ():

Response from the owner 2 months agoDear Madam, We are sorry that your visit was stressful for both you and your child. In the case of emergencies, every treatment decision, including antibiotic administration, is based on individual medical assessment and current clinical indications. We are committed to ensuring safe treatment tailored to the patient's needs, and your child's comfort during procedures is always our priority. Sincerely, the Denta-Med Team Translated by Google ใƒป See original (Polish)

O

Olena Barabash

April 2026 ยท โ˜… 5

Google

Thank you to Dr. Mykhailo Matsko. My husband's filling fell out, and he had half a tooth left. Everything was done. But for two more days the husband went to the doctor because they found holes in his teeth and stones. Now all his teeth are done.

Clinic response ():

Response from the owner 2 months agoThank you for your review and your trust. We are pleased that the treatment was successful and that we were able to comprehensively care for your husband's dental health. Best regards, the Denta-Med Team Translated by Google ใƒป See original (Polish)

L

LookAss T

April 2026 ยท โ˜… 5

Google

I dropped in late in the afternoon without warning. My first tooth had a problem. I won't go into the details of that problem. I was immediately seen by the doctors, who were completely committed and attentive. Initially, they considered the case hopeless, recommending a microprosthesis, much to my dismay. So they asked for another doctor's opinion, Dr. Svetlana. Although she repeatedly scolded me for my negligence, she took on the task and performed it perfectly. The astonishment and admiration of the other members of the office team was endless. Thank you, and of course, I highly recommend you ๐Ÿ‘๐Ÿ˜

Clinic response ():

Response from the owner 3 months agoThank you for your positive review and recommendation of our office. ๐Ÿ™‚ We're glad we were able to help you quickly and that the treatment outcome met your expectations. Best regards, the Denta-Med Team. ๐Ÿฉต โ€ฆ Translated by Google ใƒป See original (Polish)

๏ฟฝ

ะžะปะตะบัะฐะฝะดั€ ะกั‚ะตะฟะฐะฝัŽะบ

April 2026 ยท โ˜… 1

Google

Be careful with the doctor Svetlana Novikova, she talks a lot but when it comes to her work, she is complete trash. The money was paid and the tooth had to be removed after her work

Clinic response ():

Response from the owner 3 months agoThank you for sharing your feedback. We are sorry that your treatment did not meet your expectations. Every medical case is different, and despite maintaining current treatment standards, complications beyond your doctor's control can sometimes occur. We encourage you to contact the office directly โ€“ we will be happy to analyze your case and explain the treatment process. Best regards, the Denta-Med Team Translated by Google ใƒป See original (Polish)

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Our Dentists

Dr. Rafal Szlosek

Dr. Rafal Szlosek

Dr. Rafal Szlosek is the Medical Director at Denta-Med in Krakow, holding specialisations in oral surgery and prosthodontics. He emphasises modern technologies, precision, and individualised patient care. He believes that attending to patient health, comfort, and sense of security is the foundation of effective dental treatment.

Specialist in oral surgery Specialist in prosthodontics
PJ

Dr. Patrycja Jedrychowska

Dr. Patrycja Jedrychowska is a dentist at Denta-Med specialising in conservative dentistry, endodontics, and paediatric dentistry. She provides comprehensive care for both adult and child patients.

Dr. Danuta Olszewska-Slapek

Dr. Danuta Olszewska-Slapek

Dr. Danuta Olszewska-Slapek graduated from the Medical Academy in Krakow and holds a specialisation in general dentistry. She practices conservative dentistry, basic oral surgery, and endodontics at Denta-Med, combining precision with empathy to deliver comprehensive patient care.

Specialist in General Dentistry
Dr. Malgorzata Zak-Mikolajek

Dr. Malgorzata Zak-Mikolajek

Dr. Malgorzata Zak-Mikolajek graduated from Jagiellonian University in Krakow and is a certified Invisalign provider with training in orthodontic mini-implants. She covers conservative dentistry, endodontics, orthodontics, and paediatric dentistry, with a focus on early orthodontic intervention and holistic patient care.

Invisalign therapy certification Orthodontic mini-implants training
Dr. Karolina Mazgaj

Dr. Karolina Mazgaj

Dr. Karolina Mazgaj graduated from the Silesian University of Medicine in Katowice in 2018. She specialises in conservative dentistry, endodontics, and oral surgery, and has furthered her expertise through work at the Department of Oral Surgery. She is known for combining technical skill with a compassionate approach.

Dr. Konrad Kazanecki

Dr. Konrad Kazanecki

Dr. Konrad Kazanecki graduated from the Silesian University of Medicine in Katowice in 2022. He focuses on conservative dentistry, endodontics, and basic oral surgery, continuously developing his clinical skills through professional training.

Dr. Monika Majer

Dr. Monika Majer

Dr. Monika Majer graduated from Jagiellonian University Collegium Medicum in Krakow in 2014. She specialises in paediatric dentistry, conservative dentistry, and endodontics, using inhalation sedation and computerised anaesthesia for anxious patients. She has a strong interest in child psychology and ongoing professional development.

Dr. Krzysztof Gorowski

Dr. Krzysztof Gorowski

Dr. Krzysztof Gorowski graduated from Jagiellonian University Collegium Medicum in 2016 and completed his prosthodontics specialisation in 2022. He applies minimally invasive techniques focused on improving aesthetics and chewing function, and pursues continuing education through domestic and international courses.

Specialist in Dental Prosthodontics (2022)
Dr. Oleh Haiduk

Dr. Oleh Haiduk

Dr. Oleh Haiduk graduated from the National Medical University in Ivano-Frankivsk in 2020. He specialises in root canal therapy, tooth reconstruction, and prosthetics, with patient satisfaction as his stated priority.

Dr. Oleg Atamanyuk

Dr. Oleg Atamanyuk

Dr. Oleg Atamanyuk graduated from Ivano-Frankivsk National Medical University in 2020 and has completed the Perio Curriculum program in Krakow, focusing on periodontal disease treatment and soft tissue management. He combines conservative dentistry, endodontics, and prosthodontics with a modern treatment approach.

Perio Curriculum program, Krakow
Dr. Svitlana Voloshyna

Dr. Svitlana Voloshyna

Dr. Svitlana Voloshyna has over 20 years of dental experience. She graduated from Kyiv National Medical University, completed postgraduate training at the Kyiv Academy of Medical Postgraduate Education, and holds a prosthodontics specialisation from 2010. She is licensed to practice dentistry in Poland and focuses on precision and personalised care for both adults and children.

Prosthodontics specialisation (2010) Polish dental practice licence (2024)

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Denta-Med Dental Center

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★ 4.0 (147 reviews)