Patients
Reviews of Cozy Dental Clinic.
Hanoi, Vietnam. 62 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
Cozy Dental is an outer Hanoi clinic staffed by national hospital resident doctors, led by Dr. Cuong, with strong procedural depth across implants, extractions, and pediatric dentistry. Facilities are spacious and modern, team is consistently praised, and pricing is noted as competitive. No website or social presence confirmed, and no foreign tourist reviews exist.
Authenticity
5/10Google 5.00/62 triggers MEDIUM deduction (-2). Dual cap also applied (no website + no social). No systematic fake patterns but rating perfect.
Treatment quality
7/10MEDIUM -1. Dr. Cuong is resident specialist from Central Hospital of Odonto-Stomatology. 3D imaging, apicoectomy, implants, impacted extractions performed.
Cleanliness
8/10Spacious, large, modern, well-equipped noted across majority of reviews. Multiple families cite the environment as reason for repeat visits.
Team
8/10Dr. Cuong (4 mentions), Dr. Son, Dr. Linh, Mr. Hieu all named. Team includes national hospital resident doctors. Pediatric dentistry noted with strong anxiety management.
Price value
7/10Explicitly noted as reasonable vs city center. Good value for specialist-level care in outer Hanoi district.
Tourist suitability
3/10DOMESTIC outer Hanoi (Long Bien area). No English service or foreign tourist reviews. Dual cap limits tourist max to 4, no basis above 3.
What comes up well
- Dr. Cuong: resident from Central Hospital of Odonto-Stomatology Hanoi
- Dr. Son, Dr. Linh also named; multi-specialist team
- 3D imaging, apicoectomy, implants, complex extractions confirmed
- Pediatric dentistry praised with strong anxiety management
- Pricing explicitly noted as reasonable vs city center clinics
Points to weigh
- MEDIUM manipulation: 5.00 Google rating on 62 reviews triggers -2 auth deduction
- Dual cap applied: no website and no social confirmed - auth max 5, tourist max 4
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 62 reviews
A truly reliable address, both in terms of quality and customer service. They provide dental care for children and adults. Dedicated and enthusiastic. The team of doctors is highly skilled; Dr. Cuong, Dr. Linh, Mr. Hieu, and Mr. Son are all excellent. Cozy Dental Clinic is definitely worth trusting ♥️
Reply from the clinic
Hello Cozy Dental Clinic. Thank you for your trust and sincere compliments to Cozy! It is our honor to accompany you in taking care of your family's oral health. Cozy's team of doctors, from Dr. Cuong, Dr. Linh, Dr. Hieu, Dr. Son, and all staff always strive to bring the best experience to customers. We appreciate your support and look forward to continuing to accompany you and your family on the journey to take care of a healthy and beautiful smile! ❤️
Highly recommended dental clinic with excellent consultation! That's what I love most. The doctor is dedicated to explaining your personalized treatment plan, prioritizing which teeth to address first, and guiding you on the best course of action. The clinic has three to four specialized dentists, each focusing on different aspects of dental care. With advanced technology and experienced doctors…
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from the national hospital, even surgical procedures are performed with minimal discomfort. Just as the doctor assured, I experienced absolutely NO PAIN—even after undergoing two Apicoectomy procedures.
Reply from the clinic
Dear Ms Ha, Our clinic is very happy to treat your teeth and we will try our best to make you satisfy. Thank you for choosing our clinic. We wish you will be success in your career and have a good year.
The clinic is big, beautiful, spacious and airy. The medical staff is enthusiastic and professional. In general, it is 10 points with no buts.
Reply from the clinic
Thank you, Hung Le, for your very positive review of the clinic after using our services. We hope you will continue to trust and use Cozy's services in the future.
The service quality and facilities of the clinic are very good. The doctors and nurses are very careful before, during and after treatment. This is a trustworthy place to take care of your teeth and your family's.
Reply from the clinic
Hello Mr. Hai Tung, this is Cozy. Thank you for trusting and using our dental services. We hope this will be a reliable address for you and your family when you have dental health issues. Once again, we wish you a pleasant evening with your family.
I had two wisdom teeth extracted at Cozy Dental Clinic. The extraction was painless, and I didn't feel any pain or discomfort the next day. The doctors provided very helpful advice and care. I am very satisfied with the skills and service at Cozy Dental Clinic.
Reply from the clinic
Thank you for your positive review of the clinic. We wish you and your family good health and much happiness in life.
Excellent wisdom tooth extraction service. I had a wisdom tooth growing at a 90-degree angle, and I expected it to be very painful, but after the extraction, I only felt a little numbness. At home, I just needed to rest and take the medication as prescribed by the doctor, and after one day I was healthy enough to eat, drink, and talk normally. Thank you, Dr. Cuong, for your advanced technology,…
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pain-reducing extraction service, and professional equipment.
Reply from the clinic
Hello Mr. Duc Huy, this is Cozy Dental Clinic. Thank you for your positive review. This is a great pleasure and a motivation for our staff to strive for improvement, thereby enhancing the experience for every customer who visits Cozy Dental Clinic. Once again, thank you Mr. Duc Huy, and we wish you and your family a happy holiday with your loved ones.
The dental service was attentive, meticulous, and clean. The doctors were highly skilled, experienced, and empathetic towards patients, working with dedication. I had four wisdom teeth extracted gently, quickly, and painlessly. I highly recommend Cozy Dental Clinic.
Reply from the clinic
Hello Ms. Nga, this is Cozy. The Cozy team is delighted to receive your positive feedback after your experience at our dental clinic. This is a great motivation for us to improve the quality of our treatments and customer care. Cozy hopes that you and your family will continue to trust and support our clinic whenever you have any oral health issues in the future. We wish you and your family a happy, joyful, and energetic weekend!
Clean clinic, ensuring hygiene and safety Professional team of doctors, dedicated to patients, cheerful, harmonious. Very gentle, super wonderful ❤️❤️ I have had 4 cute teeth extracted, each root very gently. And am in the process of treatment to have beautiful teeth and a confident smile. Cozy Dentistry dispels your worries about your teeth ❤️Love❤️
Reply from the clinic
Hello Giang Nguyen, Cozy. Thank you very much for trusting and using the medical examination and treatment services at Cozy Dental Clinic. Our team will try our best to bring you a confident smile. The journey is long, but we believe we can do it. Wishing you and your family good health and happiness.
The doctor is very dedicated and thoughtful. I will come back and continue to use the clinic's services.
Reply from the clinic
Thank you very much, Ms. Hue and your family, for trusting and using Cozy Dental Clinic's dental services. We wish you and your family good health and much happiness. We hope Cozy will continue to be your trusted choice for future visits.
I had two wisdom teeth extracted at the clinic, and it was a truly wonderful experience. The doctor provided attentive consultation. And most importantly, my fear of wisdom tooth extraction disappeared. The doctor injected the anesthetic very gently; I even felt sleepy during the extraction process, which was very comfortable. It's definitely worth the experience. Thank you so much to the team…
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of doctors at the clinic!
Reply from the clinic
Cozy Dental Clinic greets Ms. Hau Hoang. On behalf of the Cozy team, we are very grateful for your very positive feedback about our clinic. This is a great joy and encouragement for the Cozy team to improve the quality of treatment and enhance the patient experience. We hope that Cozy Dental Clinic will continue to be a trusted address for you and your family members to visit and receive treatment whenever you have oral health issues. Sincerely.
The doctor is enthusiastic and careful. My child really likes him.
Reply from the clinic
Cozy Dental Clinic would like to thank Ms. Hang Nguyen for her positive review. Wishing you a happy and joyful day.
If your appendix hurts, you have to have it removed. The same goes for wisdom teeth; if they hurt, you have to have them extracted immediately. Don't let them decay like mine did. They decayed into the pulp and it hurt so much I had to have two extracted at once. I thought it would be painful, but it wasn't as bad as I imagined, I swear. The doctor works at the Central Dental and Maxillofacial…
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Hospital, so the extractions were really skillful. I've had two extractions here twice, each time two at a time. I felt the extractions were very gentle, and the staff and doctors were also gentle, enthusiastic, and caring. I really like the service at the clinic. It felt like nothing was being extracted at all. When the anesthetic wore off, it was only slightly sore, and I could eat normally afterwards. Thank you so much to the clinic and everyone!
Reply from the clinic
Thank you very much, Hong Hue Nguyen, for trusting Cozy Dental Clinic to have your wisdom teeth removed. We hope that Cozy Dental Clinic will continue to be a trusted address for you and your loved ones whenever you have problems with your oral health.
A truly wonderful experience! My wisdom teeth were growing in a very "clever" way, causing me a lot of discomfort. Because I'm naturally timid and afraid to go to the dentist, thinking it was something terrible, I didn't dare go. After researching and being recommended by a friend, I went for a check-up and was scheduled to have my wisdom teeth extracted. Oh my god, I was terrified, but the…
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doctors and staff were very enthusiastic, attentive, and careful. The doctor gave me a prescription and detailed instructions. And the day arrived. But the extraction was really effortless; it was very gentle, and the doctor always observed me attentively. After the extraction, the doctor gave me very detailed instructions on how to clean the area, etc. It wasn't exactly painless. After the extraction, when the anesthetic wore off, it was a little sore, but it went away after a few days. Thank you COZY and your team ❤️
Reply from the clinic
Hello Han Ngo. Thank you very much for your positive review of the clinic after your wonderful experience at Cozy Dental Clinic. Your comments will motivate us to improve our quality and enhance our customer experience. Wishing you and your family good health and happiness in life.
The medical team is attentive and enthusiastic. The clinic is clean and has modern equipment. I brought my two children here for braces, and the doctors were very helpful and caring.
Reply from the clinic
Cozy Dental Clinic would like to thank Ms. Hai Nguyen Hoang. We hope that you and your family will always trust Cozy Dental Clinic to use its services whenever you have problems with your oral health.
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