Patients
Reviews of Cozy Dental Clinic.
Hanoi, Vietnam. 62 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
Cozy Dental is an outer Hanoi clinic staffed by national hospital resident doctors, led by Dr. Cuong, with strong procedural depth across implants, extractions, and pediatric dentistry. Facilities are spacious and modern, team is consistently praised, and pricing is noted as competitive. No website or social presence confirmed, and no foreign tourist reviews exist.
Authenticity
5/10Google 5.00/62 triggers MEDIUM deduction (-2). Dual cap also applied (no website + no social). No systematic fake patterns but rating perfect.
Treatment quality
7/10MEDIUM -1. Dr. Cuong is resident specialist from Central Hospital of Odonto-Stomatology. 3D imaging, apicoectomy, implants, impacted extractions performed.
Cleanliness
8/10Spacious, large, modern, well-equipped noted across majority of reviews. Multiple families cite the environment as reason for repeat visits.
Team
8/10Dr. Cuong (4 mentions), Dr. Son, Dr. Linh, Mr. Hieu all named. Team includes national hospital resident doctors. Pediatric dentistry noted with strong anxiety management.
Price value
7/10Explicitly noted as reasonable vs city center. Good value for specialist-level care in outer Hanoi district.
Tourist suitability
3/10DOMESTIC outer Hanoi (Long Bien area). No English service or foreign tourist reviews. Dual cap limits tourist max to 4, no basis above 3.
What comes up well
- Dr. Cuong: resident from Central Hospital of Odonto-Stomatology Hanoi
- Dr. Son, Dr. Linh also named; multi-specialist team
- 3D imaging, apicoectomy, implants, complex extractions confirmed
- Pediatric dentistry praised with strong anxiety management
- Pricing explicitly noted as reasonable vs city center clinics
Points to weigh
- MEDIUM manipulation: 5.00 Google rating on 62 reviews triggers -2 auth deduction
- Dual cap applied: no website and no social confirmed - auth max 5, tourist max 4
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 62 reviews
The clinic is clean, the doctor is helpful and provides attentive customer service. 10 out of 10!
Reply from the clinic
Hello Linh Hoang, this is Cozy. Thank you for visiting and using our medical services. Your 5-star rating is a great motivation for us to continue providing excellent service in the future.
Today, I needed to take my child to the dentist for a tooth extraction and wasn't sure which one to choose, so I decided to go to a nearby clinic. Passing by Cozy, I saw its bright lights and decided to take my child in. The staff were very gentle and helpful, and the doctors were all very skilled and gentle. My child is afraid of pain and would cry at the slightest thing, but thankfully, the…
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doctor extracted two teeth at once and my child didn't complain at all and remained calm. Thank you, Cozy, for providing such a wonderful and gentle experience. It's been three years since I last noticed this dental clinic, which is a real oversight.
Reply from the clinic
Cozy sincerely thanks Ms. Y' Nhi Vuong for visiting and using our services. Your heartfelt feedback motivates us to continuously improve the quality of our medical examinations, treatments, and overall experience at our clinic. We are always listening and adapting to achieve the best possible treatment outcomes. We hope you will share your positive experiences with others. Thank you again, and we wish you a day filled with energy and joy.
The dentists were very gentle, especially with the young children; they were very gentle when doing dental work, and the children weren't scared at all.
Reply from the clinic
Hello Mr. Duc Quan. We are delighted to receive your 5-star rating after your child's dental check-up and treatment at our clinic. With our team of specialists in each field, we aim to provide the best possible treatment results for our clients at Cozy. Once again, we sincerely thank you for visiting and using our services. We wish you and your family much joy and good health. Sincerely.
The doctors were very enthusiastic, and the receptionists were polite and friendly.
Reply from the clinic
Hello Mr. Hieu Nguyen, this is Cozy. We are extremely grateful for your very positive feedback after experiencing our services at the clinic. Your sincere contributions will give us more motivation to continue moving towards our goal of ensuring safety, sterility, and gentleness. Once again, on behalf of the clinic staff, we wish you a happy, joyful, and successful New Year. We look forward to seeing you at your next scheduled appointment. Sincerely.
Excellent service, attentive, dedicated, passionate, and careful. Overall, there's nothing to complain about.
Reply from the clinic
Hello Tuong Minh. Thank you very much for trusting and using our dental and orthodontic services. We wish you a confident and healthy smile. We look forward to seeing you again soon.
The dental clinic is clean. The doctor and staff are very enthusiastic. My wisdom tooth was quite difficult to extract, but it only took a few days to recover. I am very satisfied with Cozy Dental Clinic.
Reply from the clinic
Hello Mr. Van Can Chu, this is Cozy Dental Clinic. Our team always strives to provide our customers with the best possible experience. We hope you will continue to trust and support our clinic in the future. We wish you and your family good health and much happiness.
The dental check-ups and extractions here are excellent, and recovery is very quick.
Reply from the clinic
Hello Mr. Minh Tuan Nguyen. We are very grateful that you traveled a long distance to use our dental examination and extraction services. We hope you are satisfied with our services. We look forward to your and your family's continued trust and use of our services in the future.
A U40 man, a husband, a father of two Extracting molar 7 when I was nearly 40 years old really made me worried. Choosing a reputable clinic with high professional quality is the top priority. The decision to choose Cozy Dental Clinic for dental treatment for me was a careful preparation after the process of finding information & seeing firsthand + evaluating the medical consultation and…
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d treatment process & specialized equipment 1/ Information: I know Dr. Le Van Cuong is working at the Central Hospital of Odonto-Stomatology in Hanoi (followed through the hospital's fb page) & his colleagues are all resident doctors at the leading public hospital in Hanoi 2/ Seeing firsthand: I received enthusiastic consultation from doctors including resident doctors specializing in treatment & doctors specializing in orthodontics. The clinic has specialized imaging equipment to help me have a visual image of my entire jaw area. 3/ Consultation on treatment plan after consultation with Dr. Cuong directly after the results from X-ray images, to 3D images, ... *** Tooth number 7 is quite serious :( Doctors will implement according to the treatment process, not just examine and then extract the tooth! I actually went to a few clinics near my house in Ngoc Lam and was advised to extract it, so I was very concerned :( * so scared Based on the above factors, I decided to have the tooth extracted on Sunday last week. After 1.5 hours of extraction, the bleeding stopped and I could eat porridge normally. The next day I ate rice normally. In my case, I did not have to take painkillers after extraction + extraction in the morning, after waking up from a nap, the pain was gone. Currently, I am confident to continue the treatment process to restore the position of tooth number 7 at the clinic according to the treatment regimen. After this period, the whole family decided to go to Cozy clinic for regular dental care. I hope my feelings can help people find a reputable dental clinic, ensuring health and peace of mind about the quality of service. Regarding the clinic staff, everyone is very friendly, the registration process for medical examination and prescription must be prescribed by a doctor. In addition, the doctor is very understanding, so my 4-year-old son is very cooperative during the dental examination process!
Reply from the clinic
Hello Mr. Huan Xuan, Cozy. Reading your reviews after your actual experiences at the clinic really moved and made our team very grateful. Although it is not located on a main road, without advertising or media, with our daily efforts, we always want to bring the most gentle, warm and comfortable experiences to our dear customers. Once again, on behalf of the doctors and nurses of the clinic, we would like to send you and your family our best wishes for health, success and happiness. See you soon at the clinic.
I was very satisfied when I brought my child here to have their teeth done. The facilities are the same as other places, but the doctor's working attitude is very professional. He is very patient and gentle when working with young children. My child is not afraid and is very cooperative. Before leaving, I had time to make friends with the doctor 😄
Reply from the clinic
Thank you Truong Doan Viet for bringing your child to Cozy Dental Clinic for dental treatment. With daily efforts, our team always wants to bring the most comfortable feeling - especially for children every time they come for dental treatment. Cozy wishes your child to always be confident with his teeth. Hopefully this will be a reliable address for you and your family whenever you have dental problems.
The doctors are highly skilled. The nurses are attentive. The staff are cheerful and enthusiastic! Thank you to the clinic!
Reply from the clinic
Thank you, Nam, for trusting and using the services at Cozy Dental Clinic. We hope you will share our services with those around you. We wish you happiness and success in life.
The doctors were highly skilled and provided detailed advice and guidance. My wisdom tooth extraction was painless and very quick. After the procedure, I experienced no pain or excessive bleeding, and I was able to eat normally three hours later. 100 points for the team of doctors and consultants!
Reply from the clinic
Congratulations to Thuy Doan on her rapid recovery after wisdom tooth extraction. Cozy would like to thank you for your very positive review of our clinic. We hope to have many more opportunities to provide dental care for you and your family. Have a great day!
Thank you very much to the doctors at Cozy Dental Clinic. My 13-year-old son needed to have his wisdom tooth extracted early, and with modern equipment and technology, the extraction was minimally painful and caused little swelling. The doctors and staff were enthusiastic and attentive. Cozy Dental Clinic is a trustworthy address for anyone experiencing dental problems.
Reply from the clinic
Hello Ms. Tran Bien, this is Cozy. Cozy is very happy and proud to receive such positive feedback from you after experiencing and using our services. We hope that Cozy will be a trusted address for your family and loved ones whenever they have dental health issues. Once again, Cozy Dental Clinic sincerely thanks you and wishes you a happy and energetic new day.
The clinic is clean and conveniently located. The staff and doctors are very enthusiastic and attentive. I'm very satisfied.
Reply from the clinic
Cozy would like to thank Ms. Hoa Ngo for visiting and experiencing our dental services. We look forward to receiving such feedback to further improve the quality of our examinations and treatments. We hope Cozy will always be your family's go-to choice whenever you have dental problems. We wish you good health and much happiness.
The clinic is conveniently located and easy to find. The facilities are good, modern, and clean. The doctors are highly qualified, and the prices are reasonable. I will definitely return.
Reply from the clinic
Hello Sirtrunghai. Cozy would like to thank you for your positive feedback after using our clinic's services. We hope that your future visits will bring you an even better experience. We wish you all the best and well-being.
The clinic is modern, and the doctors and nurses are enthusiastic and dedicated. Elderly people like my mother especially appreciate it because the doctors are very careful in their examinations and treatments, gently encouraging her and helping her forget her fear of sitting in the dental chair.
Reply from the clinic
Hello Ms. Hai Van, this is Cozy. Our clinic is very grateful to you and your entire family for trusting and using Cozy's dental services. We hope that the care and treatment at our clinic will bring satisfactory results for you and your family. Once again, Cozy thanks you and wishes you a productive and joyful workday.
The clinic is spacious, clean, and modernly equipped. The doctors are highly qualified, professional, and give accurate advice on the condition of the patient. The assistants are wonderful, gentle, and especially good at coaxing children. Even though I have to travel far, I still choose Cozy Dental Clinic whenever my family needs dental care.
Reply from the clinic
Hello Ms. Phuong Anh Nguyen, this is Cozy Dental Clinic. Thank you for your very positive and honest review of the dental services at Cozy Dental Clinic. Dedication, responsibility, and adherence to the principles of accurate consultation and complete treatment are the clinic's guiding principles. We hope Cozy Dental Clinic will always be a trusted address for you and your children when you need oral health care.
The team of doctors is enthusiastic, the clinic is clean, the doctors are highly skilled, and they provide very detailed advice. My family always uses their services here. My child had a filling done at this clinic and she really liked it, she wasn't afraid of the doctor. I really appreciate the service here.
Reply from the clinic
Thank you Ms. Van Anh for your 5-star review of the clinic. This positive review motivates us to improve the quality of medical examination and treatment to better serve each customer coming to Cozy. Wishing you a productive and joyful working day.
The clinic is very modern and fully equipped. The doctors are very dedicated and provide attentive care to patients. The receptionists are nice and friendly.
Reply from the clinic
Thank you Khanh An for your positive review of the clinic. We hope you will soon complete your treatment to have healthy and beautiful teeth. Cozy would like to thank you for trusting and using the clinic's services. We wish you a happy and productive working day.
My experience with having my impacted wisdom tooth extracted wasn't as scary or painful as I expected. By the second day after the extraction, the pain had subsided, and I could eat and chew almost normally again. The doctors and nurses were all very kind, cheerful, and professional. Thank you so much to the clinic.
Reply from the clinic
Hello Trang Do. Cozy Dental Clinic would like to thank you for coming and using our medical examination and treatment services. We hope that Cozy will be a reliable address for you and your loved ones whenever you need dental care. Wishing you a productive and joyful working day.
Dr. Cuong was enthusiastic and the extraction was gentle and painless. The staff were attentive. 10 out of 10!
Reply from the clinic
Hello Ms. Ngoc. Cozy would like to thank you for taking the time to give us a 5-star rating after experiencing our tooth extraction service. We wish you a speedy recovery and look forward to welcoming you and your family back to our clinic whenever you need dental care.
The clinic is reputable, has modern equipment, and the doctors are highly skilled. I feel very reassured!
Reply from the clinic
Hello Phuong Pham. Thank you for giving Cozy a 5-star rating after successfully performing a difficult dental surgery. We hope you will have strong, healthy teeth and always feel confident when you smile. We hope this will be a trusted place for you and your family when you have dental health issues.
The doctor was very helpful and enthusiastic in giving advice.
Reply from the clinic
Thank you, Tung, for giving our clinic a 5-star rating. We hope we will be a trusted choice for you and your family in the future for your dental care needs. We wish you much joy and good health.
The clinic is large, beautiful, spacious, and well-equipped. The medical staff are enthusiastic and professional. You should definitely visit!
Reply from the clinic
Thank you Annie Nguyen for your comments after using and experiencing the services at Cozy Dental Clinic. Hopefully Cozy will welcome and provide dental care for Annie Nguyen's relatives and friends in the near future.
A reputable clinic with leading and dedicated doctors. Effective treatment, reasonable price, and accurate diagnosis. Thank you very much to Cozy Dental Clinic.
Reply from the clinic
"Thank you, Ms. Yen, for your trust and support of Cozy Dental Clinic! It is our great pleasure to care for you and bring you a healthy and beautiful smile. We look forward to a long-term partnership with you. If you need any further assistance, please don't hesitate to contact Cozy!"
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