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Clínica Médis Trindade

Porto, Portugal

Last audited April 2026 By SmileJet Audit Team How we audit →
4.0/5  · 38 reviews

Why Choose Clínica Médis Trindade in Porto?

Clínica Médis Trindade is a modern dental clinic in Porto, Portugal, part of the Grupo Ageas network, opened in 2023. Located steps from Trindade metro station, open 6 days a week.

Clínica Médis Trindade is a contemporary dental clinic situated in Porto, Portugal, inaugurated in June 2023 as the 13th location of the Clínica Médis network and the fourth in the Greater Porto area. Part of the Grupo Ageas Portugal, a major European insurance and financial services group, the clinic brings the resources and standards of a large healthcare network to patients in central Porto. The Trindade location is positioned directly in front of the Trindade metro station exit on Rua do Alferes Malheiro, making it one of the most accessible dental clinics in the city.

The opening of Clínica Médis Trindade reflects growing demand for high-quality, conveniently located dental services in Porto, a city that has seen significant investment in healthcare infrastructure alongside its rise as a leading European destination. The clinic's extended opening hours and central Porto location make it a practical choice for working professionals, local residents, and international patients alike.

Treatments & Specialties

Clínica Médis Trindade offers a comprehensive range of dental services across all major specialties. The clinical team has expertise in preventive dentistry, dental implants, orthodontics, periodontics, endodontics, oral surgery, teeth whitening, and dental prosthetics. The clinic's approach centres on developing individual treatment plans, with each patient's dentist presenting and discussing the proposed plan before any procedures begin.

As part of the Clínica Médis network, the Porto Trindade location adheres to consistent clinical protocols across all its branches, ensuring that patients benefit from standardised quality regardless of which location they attend. Services span routine check-ups and hygiene appointments through to complex full-mouth rehabilitation and implant-supported restorations.

Technology & Facilities

Opened in 2023, Clínica Médis Trindade was built and equipped to modern clinical standards from the outset. The facilities incorporate contemporary dental technology including digital radiography, advanced intraoral imaging, and modern surgical suites. The clinic's infrastructure supports a broad range of both routine and specialist treatments within a single location in central Porto.

The clinical environment at the Trindade site reflects the wider Clínica Médis group's investment in patient comfort and clinical precision, with purpose-designed treatment rooms and a welcoming reception area designed to reduce patient anxiety and streamline the appointment experience.

Why Choose Clínica Médis Trindade in Porto

Selecting Clínica Médis Trindade for dental care in Porto offers a combination of institutional reliability and practical convenience. The backing of Grupo Ageas Portugal provides patients with confidence in the governance and financial stability of the network. The clinic holds agreements with a range of health insurance providers including ADSE, Future Healthcare, Zurich Sorridente, and Interpass Saúde, in addition to the core Médis dental insurance products, making treatment accessible to a wide range of patients with existing health coverage.

For international patients travelling to Porto for dental work, Clínica Médis Trindade's extended opening hours — Monday to Friday from 8:30 to 20:30 and Saturday from 9:00 to 18:00 — offer scheduling flexibility rarely found at smaller independent practices. The Trindade location is directly on Porto's metro network, ensuring that patients staying anywhere in the metropolitan area can reach the clinic without difficulty.

Patient Experience

The patient experience at Clínica Médis Trindade is shaped by the network's emphasis on transparent, collaborative care. The standard process involves a thorough initial assessment followed by a detailed review of the proposed treatment plan between patient and clinician. This consultative model is particularly valued by patients considering significant or multi-stage treatments such as implants, full-arch restorations, or orthodontic courses.

The Porto Trindade clinic's position within a well-resourced healthcare group means patients benefit from established referral pathways, consistent clinical governance, and administrative support that independent clinics may not always provide. For patients accustomed to healthcare systems with strong institutional oversight, the Clínica Médis brand offers familiar assurances in an international setting.

Location & Accessibility

Clínica Médis Trindade is located at Rua do Alferes Malheiro, 71, Porto, directly opposite the exit of Trindade metro station — one of the busiest interchange stations on Porto's metro network, connecting the Yellow (D) and Blue (E) lines. This location places the clinic within easy reach of Porto's city centre, Boavista, and the surrounding residential and commercial districts.

Francisco Sá Carneiro Airport is approximately 20 minutes by metro from Trindade station, making the clinic exceptionally convenient for international dental patients arriving in Porto for treatment. Hotels, serviced apartments, and short-term accommodation options are plentiful in the Trindade area, allowing patients to base themselves close to the clinic during multi-appointment treatment stays in Porto.

Patient Reviews from Porto

4.0

★ 38 reviews

F

Fernando Cruz

March 2026 · ★ 5

The service at the clinic is excellent. From Valéria at the reception, who is extremely polite and friendly, to Dr. Pamela, who was super professional and attentive to my needs. Truly, congratulations to the team.

Clinic response ():

Response from the owner 2 months agoHello Fernando, Thank you very much for this comment. The whole team really enjoyed reading it; it encourages us to continue in the right direction. We wish you an excellent day and see you soon! Translated by Google ・ See original (Portuguese)

I

Iurii Karseladze

March 2026 · ★ 1

I had an unpleasant experience visiting this clinic—think three times before going there. I have been paying for Medis dental insurance for six months and decided to go for a standard teeth cleaning for the first time. The procedure lasted about 10-15 minutes, half of which was spent taking an X-ray. As a result, nothing changed after the cleaning—not even the small plaque I had was removed. At the reception, they told me to pay 60 euros. I mentioned that I had insurance, but they responded, "It would have been twice as expensive without it." I paid and said I would check my contract and contact them via email. Spoiler: I was not supposed to pay, and they refused to correct this mistake. I am attaching photos of our email conversation.

Clinic response ():

Response from the owner a year agoHello Iurii, we appreciate your feedback and are sorry for the situation you describe. We recommend that, for a better analysis of the situation, send an email to [email protected] Clínica Médis Trindade

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Conceiçao Martins

March 2026 · ★ 5

I have always received exceptional service from reception, the assistant, and the PROFESSIONAL Ms. Dr. ISABEL TORRES. This morning, my anxiety and nervous system made me act like "rats" when I realized my behavior. I apologize profusely to the young woman who attended to me with a high degree of patience and politeness. I really want to speak with Ms. Dr. ISABEL TORRES. They do excellent work at all levels. I am VERY GRATEFUL and A THOUSAND APOLOGIES. I am Maria da Conceição Rebelo Martins.

Clinic response ():

Response from the owner a year agoHello Conceição, Thank you for your kind words. I will share them with our team. We wish you an excellent day, Médis Trindade Clinic Translated by Google ・ See original (Portuguese)

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Pedro Silva

March 2026 · ★ 5

I loved the experience! I was always accompanied by excellent professionals! I will certainly return and highly recommend it.

Clinic response ():

Response from the owner a year agoHello Pedro, Thank you for your positive feedback. It's important for us to know that you enjoyed your experience with us. We hope to see you soon! Thank you, Médis Trindade Clinic Translated by Google ・ See original (Portuguese)

K

Kristie Le-Vest

March 2026 · ★ 5

Everyone from the reception and intake person (Cláudia) to Dra. Sara Baltar and her assistant, they were friendly and professional. It was the fastest teeth cleaning I've ever had but there wasn't any mouth or teeth issues for me so maybe that's why the cleaning was fast. Dra. Baltar also spoke English so that was a relief for me as I'm just in the beginning stages of learning Portuguese. She also treats young children so my 11yo will be seeing her in the near future.

Clinic response ():

Response from the owner a year agoHello Kristie we appreciate your feedback! We are always ready to welcome you at Clínica Médis! Clínica Médis Trindade

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Souto

March 2026 · ★ 2

If there's one thing this clinic excels at, it's the art of coercion disguised as care. When scheduling a simple cleaning, I was subjected to a persistent campaign for an X-ray, which costs an extra 60 euros. Despite my refusal, the receptionist, the assistant, and even the dentist seemed determined to convince me of its vital necessity. In four decades of life, I have never felt so pressured by a procedure that, as far as I know, is not standard in an initial consultation for a simple dental cleaning. The pressure began at reception, continued in the dentist's chair, and culminated in a final, almost threatening, attempt at persuasion by the receptionist. Furthermore, there was another attempt to tell me I had other problems (never diagnosed by other dentists), with the intention of sending me a quote for the procedures as quickly as possible. Always in an imposing tone, never open to discussing better options or less expensive temporary solutions, as all the dentists I have consulted do. More vulnerable patients are forced to succumb to the pressure and spend unnecessary amounts on this, at the very least, suspicious practice.

Clinic response ():

Response from the owner a year agoHello, Thank you for sharing your feedback. Despite this specific experience, we can assure you that we are doing our best to find a solution for all our clients. If you experience the same issue during your next visit, please don't hesitate to let us know immediately so we can discuss the matter. Best regards, Médis Trindade Clinic Translated by Google ・ See original (Portuguese)

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Sílvia Fernandes

March 2026 · ★ 1

I strongly advise against this clinic. My experience was terrible. I received treatment for a cavity which resulted in an infection due to the poor treatment. With unbearable pain, I returned to the clinic twice as an emergency for them to check, and they proved completely incapable of detecting the infection. The first time, they did a filling on another tooth and charged for the service. The second time, they prescribed toothpaste for sensitivity while the infection progressed, and I was unable to speak or eat due to spasms in my face and head. In desperation, I went back to my previous dentist who quickly identified the infection, opened the tooth, and I am currently undergoing treatment. Terrible service. Beware.

Clinic response ():

Response from the owner a year agoHello Silvia, We regret the situation. For a better analysis, we recommend that you send an email to [email protected] We would like to see you again soon in order to correct the situation you mentioned. Médis Trindade Clinic Translated by Google ・ See original (Portuguese)

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Celiana Rosa

March 2026 · ★ 3

My experience during the consultation was not good. The dentist saw me in a very hurry, I felt very bad and very uncomfortable. I didn't feel confident, especially because it seemed like I just had to sit in the chair, open my mouth and get out of there as quickly as possible. I hope no one else goes through this, it's very sad. Positive points: Clinic well located, friendly and efficient reception, cleanliness ok.

Clinic response ():

Response from the owner 2 years agoHello Celiana, Thank you for taking the time to share your feedback, and we assure you that we will pass your message on to our teams. See you soon! Bernardo Translated by Google ・ See original (Portuguese)

M

Martin O'Sullivan

March 2026 · ★ 5

My wife got her teeth done here. Everyone was extremely professional, from the receptionist to the dentist, DR.ª SARA BALTAR. …

Clinic response ():

Response from the owner 2 years agoHello Martin we appreciate your feedback! We are always ready to welcome you at Clínica Médis! … More

F

Fernando Cruz

March 2026 · ★ 5

The service at the clinic is excellent. From Valéria at the reception, who is extremely polite and friendly, to Dr. Pamela's care, who was super professional and attentive to my needs. Truly, congratulations to the team.

Clinic response ():

Response from the owner a month agoHello Fernando, Thank you very much for this comment. The whole team really enjoyed reading it; it encourages us to continue in the right direction. We wish you an excellent day and see you soon! Translated by Google ・ See original (Portuguese)

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★ 4.0 (38 reviews)

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