Patients
Reviews of CityDent Istanbul.
Istanbul, Turkey. 525 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
Citydent Istanbul is a well-established Taksim clinic operating since 2006 with ISO 9001:2015 certification, Ministry of Health Health Tourism Authorization, 13 named dentists with verifiable qualifications, and an on-site CAD/CAM laboratory using Straumann and Nobel Biocare implants. Reviews from international patients across Europe, the Middle East, and Asia are largely genuine and detailed, though none are verified in the SmileJet database and one serious negative involves an abandoned root canal. A third-party 2025 report citing hygiene and surgical complications warrants attention for patients planning complex procedures.
Authenticity
7/10Baseline 8: ISO 9001:2015, Ministry of Health cert, 13 named doctors, 2006 ops. Deduct -1: 0 verified reviews across 50. Final 7.
Treatment quality
7/10Baseline 8: ITI implants, CAD/CAM lab, full-arch outcomes praised. Deduct -1: abandoned root canal (tooth loss) + sinus perf complaint externally. Final 7.
Cleanliness
7/10Baseline 7: 1000m2 modern facility, ISO 9001. Deduct -1 (partial): third-party report of instruments on desk/windowsills from 2025 visit. Final 7.
Team
8/10Baseline 9: 13 named dentists, full CVs, Dr Sakin ITI member, Dr Kirbiyik specialist orthodontist, avg 9+ yrs tenure. No fabrications found. Final 8.
Price value
7/10Baseline 7: no online prices, but transparent pre-treatment quotes. Reviews cite ~1/3 Dutch/UK cost. One complaint re material substitution. Final 7.
Tourist suitability
8/10Baseline 8: Taksim central, 7 languages, WhatsApp coordinators, multi-trip implant protocol, Istanbul Airport well-connected. Final 8.
What comes up well
- ISO 9001:2015 + Ministry of Health Health Tourism Authorization Certificate
- 13 named dentists on website with full CVs; Dr Sakin ITI member
- In-house CAD/CAM lab enabling same-trip crown adjustments
- Straumann, Nobel Biocare, Osstem implant systems available
- 7-language coordinator team; Taksim location for easy hotel/transport
Points to weigh
- 0 verified reviews in SmileJet DB across 50 submitted reviews
- One review documents abandoned root canal mid-treatment leading to tooth loss
- Third-party 2025 report: hygiene concerns and sinus perforation post-implant surgery
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 525 reviews
Hello. If I could I will give to the staff and place 10 🌟. Big clinic with high professional staff (almost 20 dentists + staff). Everyone kind. Very clean and safe🔝. A special thank you to Dt.Betül, assistent Dena and the patient host Suneyla to take care and work for me sooooo well. A big thank you also for the other staff who worked on my case to make my smile so beautiful 😍Really happy…
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with their job and mostly for the wonderful results 🦷😁💎 I highly recommend this place 🔝🌟👍😁
Reply from the clinic
Thank you so much for your kind words and wonderful review! 🌟 We are truly grateful for your appreciation and thrilled to hear that you had such a positive experience with our team. Dt. Betül, assistant Dena, patient coordinator Soheila, and the rest of our staff are delighted to know they could make your journey enjoyable and successful. Your happiness and beautiful smile mean the world to us! 😊🦷💎 We look forward to welcoming you again in the future. If you ever need anything, don’t hesitate to reach out. Enjoy your stunning smile!
Really good service and punctuality, people really kind and made a really good job! Me and my friend gor a deep cleaning, everything was perfect
Reply from the clinic
Thank you for your valuable comment and we wish you healthy days. Citydent İstanbul Dental Clinic
If you’re looking for good dental work with experienced, professional and qualified Dr here is the right place to go I am recommending with Dr Caner Demir and his team are ready for you any thing you need with a affordable price and great service
Reply from the clinic
We are happy that another patient is satisfied with our work. We appriciate the thought of sharing your experience.
I got there for teeth cleaning with dr emrah and his assistant miss eda . The place was so nice and clean ,everyone was helpful and nice.
Reply from the clinic
Thank you for your comment and we wish you healthy days. Citydent İstanbul Dental Clinic
*My Experience at CityDent* I initially got in touch with the patient coordinator, Soheila, who was very warm and helpful throughout the entire process, especially since I was traveling alone. She provided me with assistance on every matter. Regarding the pricing, they first prepared an estimated treatment plan, and they didn’t request any deposit. During the first consultation, my treatment…
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nt plan was finalized by the specialist doctors, and we agreed on the details. My implants were placed by Dr. Berkay Sakin, my root canal treatments were handled by Dr. Emirhan Bütün, and my crowns were done by Dr. Betül Arkan. I also had some gum issues, which Dr. Selin Şahinkaya took care of. Although CityDent's prices may be slightly higher compared to other clinics, it is a large clinic with very high-quality and experienced doctors. They have their own laboratory, and all the staff members are friendly and welcoming. Everyone showed great care and attention throughout my treatment process.
Reply from the clinic
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you felt well taken care of by our team, from the initial consultation to the completion of your treatment. Your satisfaction is our top priority, and we truly appreciate your kind words about our doctors and staff. We look forward to welcoming you again in the future!
dr Hüseyin tanrıvardi and Eda was perfect , they were so supportive and the ambience was so good , so calm and everything overall was really good .
Reply from the clinic
Thank you so much for your comment. Our Doctors are working so hard to satisfy our patients, so thank you for your trust and for your kindness.
If you’re looking to travel overseas for dental work look no further, I know reviews can be appealing but I can confidently say the work they put in is top notch here. I would like to say big thanks to Dr Berkay, Dr Betul and Miss Ebru for making this process easy they have been very professional and comforting through this entire journey. They actively listen to you and work hard to make sure you…
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are satisfied I would also like to thank Soheila for putting all of this together, she has been wonderful to work with and very responsive since day one.
Reply from the clinic
Thank you for choosing our clinic with your trust. We are happy that another patient is satisfied with our work and efforts. Hope that your experience was like you wanted, and thank you for sharing your honest opinion and experience with everyone.
I recently visited Dr. Mustapha Nabti for a comprehensive dental treatment, and I couldn't be more satisfied with the results. Dr. Nabti performed teeth whitening, a thorough cleaning, and placed fillings that match my natural tooth color perfectly. His attention to detail and dedication to patient comfort is unparalleled. The entire experience was seamless and pain-free, thanks to his expertise…
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and the friendly staff. My smile has never looked better! I highly recommend Dr. Mustapha Nabti to anyone seeking top-notch dental care❤️
Reply from the clinic
We are so happy that we are able to satisfy our patients. Thank you so much for sharing your experience with everyone. Our first priority is to make our patients satisfied.
(I had a procedure done here -that I won't comment on- but the office did work to rectify it as I had to seek additional treatment outside of the country. so I'm amending my review to reflect that and remove any comments I made about that …
Reply from the clinic
We are in communication with our patient, and we will resolve this issue as soon as possible.
I found a good dental recommendation in Istanbul from the internet which is Dentcity clinic. At first I went there the staff welcomed me especially doctor Hüseyin who was very patient and kind when I asked many questions. He is a …
Reply from the clinic
Thank you for sharing your experience! We're delighted to hear that Dr. Hüseyin and Dr. Selin provided you with professional care and support throughout your treatment. It’s great to know you felt welcomed and well-informed. Your recommendation means a lot, and we truly appreciate it. Wishing you the best!
Incredibly professional from receptionist to dentist, moreso than any dental clinic I've visited in the UK. Me and my Mrs were seen on time for our scale and polish and they even gave the …
Reply from the clinic
Thank you for your wonderful review! We’re thrilled to hear you had a positive experience with our team. Your satisfaction means a lot to us, and we look forward to welcoming you back next time you're in Istanbul. … More
I recently had a crown and root canal done by Dr. Asıl, and I couldn’t be more satisfied. Dondu, Dr. Asıl’s assistant, was helpful and made me feel comfortable throughout the process. Dr. Asıl explained everything clearly, and both the root …
Reply from the clinic
We're delighted to hear that you're so satisfied with Dr. Asıl's work and Dondu's assistance. Your positive feedback means a lot to us. We strive to provide the best possible care for our patients, and it's rewarding to know that we've met … More
Dr Caner DEMİR and his assistant Gonul both are very professional and hard working I strongly recommend Dr Caner DEMİR if anyone have problems with teeths
Reply from the clinic
Thank you for sharing your experience in this comment. Our Doctors are the best at what they do, and they are making every possible effort so the patients can be satisfied.
Overall I had a really good experience at Citydent clinic. They looked after me so well, especially Dr Selin and her assistant, Dilara. They made the teeth implant procedure super easy and smooth. Definitely recommend if you have any issues with your teeth/gums or even a check up!
Reply from the clinic
We thank you for your comment. Our clinic's doors are always open for the patients, we try to solve every problem that a patient is suffering from.
"I had a dental cleaning at this clinic, and I must say they are very professional, much better than my dentist in Lyon
Reply from the clinic
Hello, we hope that you're having a nice day. Thank you for your nice comment. We are happy that another patient left our clinic with a smile on their face.
I saw Dr. Huseyin and his assistant named Eda. They were thorough and fast, and had an effective translator to help with the language barrier. It felt comfortable, and I was well taken care of.
Reply from the clinic
We are so happy that we are able to satisfy our patients. Thank you so much for sharing your experience with everyone. Our first priority is to make our patients satisfied. Citydent istanbul teeth whitening
We arrived at CityDent earlier than the expected appointment 3pm 16/01/2025 we were accommodated by there smiling receptionist, but only to find out with the Guest Relation Officer that our appointment is at 5pm 17/01/2025, me and Kent was …
Reply from the clinic
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience at Citydent Istanbul. Dr. Shamer, the entire team, and our patient Coordinator will be happy to know they were able to make your visit … More
Great experience here at Citydent, I felt I was in good hands with both Eda and Huseyın. I highly recommend them.
Reply from the clinic
Thank you for choosing our clinic with your trust. We are happy that another patient is satisfied with our work and efforts. Hope that your experience was like you wanted, and thank you for sharing your … More
I had the best experience with citydent. Dr. Betul and her wonderful assistant Ebru went above and beyond to make sure that I felt comfortable and satisfied with my treatment plan. Overall, I am very happy with the results. This clinic is highly recommended.
Reply from the clinic
Dear Ahmed, We're overjoyed to hear about your positive experience with Dr. Betul, her assistant Ebru, and the rest of our team at Citydent Istanbul. Making sure our … More
Hello everyone, I was in Istanbul last week and I wanted to fix my teeth while on vacation. I met CityDent by chance. Dr Nevra and her assistant Sude helped me very professionally. I also thank Miss Shima. good luck ⬆️
Reply from the clinic
Thank you for your valuable comment and we wish you healthy days. Citydent İstanbul
I had a very good experience and professional clinic. Good information and fallow up anf advice. Thanks for Dr. Berkey sakin and his dental assistant Ms. Dlovan and Ms. Kader. …
Reply from the clinic
We're thrilled to hear that you had a positive experience at our clinic! It's wonderful to know that Dr. Berkay and his team were able to provide you with excellent care. … More
I received treatment at citydent almost eight months ago, and I’m still very pleased with the results. The clinic is modern, clean, and has a welcoming atmosphere, which immediately put me at ease. The team is friendly and supportive, and …
Reply from the clinic
Thank you for your wonderful feedback! We're delighted to hear that you're still pleased with your treatment and that our team made your experience so positive. We truly appreciate your kind words and look forward to your update. Wishing you continued satisfaction with your results!
My doctor Betül was very fast and professional. I am happy with the quality. Makbule as coordinator was also very helpful.
I wish I could give 0 stars! I visited CityDent about two months ago for some dental crowns and ended up getting 12 crowns. Unfortunately, the experience was far from satisfactory. The crowns were so poorly fitted that now all my teeth …
Reply from the clinic
Dear Ellie, thank you for your feedback. We regret to hear about the negative experience you've encountered. Citydent, with 17 dentists and over 60 staff members, is extremely meticulous about adhering to hygiene protocols. We take the … More
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