Patients
Reviews of CityDent Istanbul.
Istanbul, Turkey. 525 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
Citydent Istanbul is a well-established Taksim clinic operating since 2006 with ISO 9001:2015 certification, Ministry of Health Health Tourism Authorization, 13 named dentists with verifiable qualifications, and an on-site CAD/CAM laboratory using Straumann and Nobel Biocare implants. Reviews from international patients across Europe, the Middle East, and Asia are largely genuine and detailed, though none are verified in the SmileJet database and one serious negative involves an abandoned root canal. A third-party 2025 report citing hygiene and surgical complications warrants attention for patients planning complex procedures.
Authenticity
7/10Baseline 8: ISO 9001:2015, Ministry of Health cert, 13 named doctors, 2006 ops. Deduct -1: 0 verified reviews across 50. Final 7.
Treatment quality
7/10Baseline 8: ITI implants, CAD/CAM lab, full-arch outcomes praised. Deduct -1: abandoned root canal (tooth loss) + sinus perf complaint externally. Final 7.
Cleanliness
7/10Baseline 7: 1000m2 modern facility, ISO 9001. Deduct -1 (partial): third-party report of instruments on desk/windowsills from 2025 visit. Final 7.
Team
8/10Baseline 9: 13 named dentists, full CVs, Dr Sakin ITI member, Dr Kirbiyik specialist orthodontist, avg 9+ yrs tenure. No fabrications found. Final 8.
Price value
7/10Baseline 7: no online prices, but transparent pre-treatment quotes. Reviews cite ~1/3 Dutch/UK cost. One complaint re material substitution. Final 7.
Tourist suitability
8/10Baseline 8: Taksim central, 7 languages, WhatsApp coordinators, multi-trip implant protocol, Istanbul Airport well-connected. Final 8.
What comes up well
- ISO 9001:2015 + Ministry of Health Health Tourism Authorization Certificate
- 13 named dentists on website with full CVs; Dr Sakin ITI member
- In-house CAD/CAM lab enabling same-trip crown adjustments
- Straumann, Nobel Biocare, Osstem implant systems available
- 7-language coordinator team; Taksim location for easy hotel/transport
Points to weigh
- 0 verified reviews in SmileJet DB across 50 submitted reviews
- One review documents abandoned root canal mid-treatment leading to tooth loss
- Third-party 2025 report: hygiene concerns and sinus perforation post-implant surgery
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 525 reviews
My experience overall was very professional. I had many crowns replaced, and the conservative approach was greatly appreciated. My brother is a dentist but lives in the US, and I did not have the time to travel home; so I was blessed to have such a great experience- pain free- patient- and great attention to detail. Dr. Aysi worked on my crowns with her wonderful assistant Ibrahim.
Reply from the clinic
Thank you for your thoughtful feedback. We are pleased to hear that your experience with our team met your expectations. We are very hapy that you had a comfortable treatment process. We wish you healthy days and happy smiles :) Citydent Dental Clinic
I had a great experience at Citydent clinic - from scheduling and organizing appointments with the help of Soheyla and all other lovely receptionists to the treatments with dr. Asil and his assistant Dondu and the lovely orthodontist dr. Dena who helped me with Invisalign process. Everyone was professional, accommodating and well organized. I got done a few crowns, root canal, deep cleaning, teeth…
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whitening and eventually the invisilign. Thank you, Citydent team!
Reply from the clinic
Thank you so much for your kind comment. We are pleased to hear that your experience with our team met your expectations. It is very important for us to satisfy you. We wish have a healthy day... Citydent İstanbul Dental Clinic
Dr Asil and Ms Dondu were fantastic in helping with my treatment
Reply from the clinic
Thanks for your nice comment. We are here to provide you with the best treatment. We wish have a healthy day... Citydent İstanbul
Did my treatment with Dr Boran, very happy with it.
Reply from the clinic
Thank you so much for your nice comment. We are very happy for your satisfied. Have a nice day... Citydent İstanbul
Just wanted to share my lovely experience at Citydent Istanbul. From the moment I contacted Makbule she was brilliant - really quick to respond, easy to communicate with and clear with pricing. She answered all my questions and greeted us …
Reply from the clinic
Thank you for your nice comment. We're so happy to hear that you had a great experience with our team. Wishing you many more smiles :) … More
I have recently just finished a course of treatment at Citident Dental Practice and I have to say I was delighted with the experience. The dentists Dr Bertul , Dr Emirhan and Dr Bearkay were experts at their craft. I had a number of crowns …
Reply from the clinic
Thank you very much for your nice comment. Your satisfaction is very valuable to us. We are always here to give you the best treatment. Hope to see you on healthy days. Citydent İmplant
The treatment was so good and I had no pain The staff was very good doctor asil and assistant dondu. I had no long waiting time. Everything was perfect. Thank you to the team. Prices are also fair and good.
Reply from the clinic
Thank you for your comment. We are very happy that you are satisfied with our service. As the Citydent family, we will continue to provide you with the best service. We wish you healthy days. Citydent İstanbul Dental Clinic
Could not have been happier with the results. My dentist, Mufasa, went above and beyond. Highly recommend.
Reply from the clinic
We thank you for your positive comments about our dentist and wish you healthy days. Citydent İstanbul Dental Clinic
I decided to go to the dentist here in Istanbul – and it was definitely the right decision. As someone who is normally very afraid of going to the dentist, I felt incredibly comfortable and well looked after by Dr. Aslı Yalçınkaya and her …
Reply from the clinic
Thank you so much for your trust and kind words! We are delighted to hear that you felt comfortable and well cared for during your visit. We greatly appreciate your feedback and are always happy to assist you again. … More
It is a dental clinic where I came for an examination and admired its cleanliness and treatment of patients. Doctor Benan and her assistant are very sweet, very friendly and very explaining. Thanks so much for everything. I wish you continued success.
Reply from the clinic
Thank you very much for your kind comment. As the Citydent family, we have always made it our principle to provide … More
I had such a fantastic experience with Dr.Betül ARKAN at City Dent Dental Clinic. She’s not only incredibly skilled, but also so warm and welcoming. I felt like I was in the best hands throughout my entire visit. The clinic is modern, clean, and the staff , like my coordinator Soheyla, assistants Ebru and Dena, are just as friendly and professional. I left with a big smile—both literally and…
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figuratively. I highly recommend Dr.Betül ARKAN to anyone looking for top-tier dental care. She’s the best! A big thank you to everyone!!
Reply from the clinic
Thank you for your wonderful feedback! We're so happy to hear that you had a great experience with Dr. Betül Arkan and our team. Wishing you many more smiles! 😊
For all those considering dental treatment in Turkey, please do consider my review. I received an all on 4 implant zirconia dental bridge of the upper jaw. The process from start to finish took approximately 3 months that included two visits to Istanbul. Soheila was my point of contact. An articulate professional who communicated the process in a confident manner. The dental practice was clean,…
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modern and well equipped. Certainly fit for purpose. Dr Berkay carried out the implant surgery. Three months after the surgery, it was confirmed that the implants had fused with the jaw bone successfully with no complications. During the healing process, I experienced no pain and the only discomfort that one could reasonably expect from multiple tooth extractions lasted no longer than 5 days. I can only conclude that this was a result of accuracy, precision and expertise of Dr Berkay. Dr Betul, a specialist in prosthodontics was responsible in the making and fitting of both my temporary and permanent bridge. During my first visit, my temporary bridge was made and fitted to the implants. Aesthetically the temporary bridge looked absolutely amazing. I knew at this point I was in good hands and was very excited for the final fitting of the permanent bridge. Three months later and I have just had my permanent bridge fitted. The functionality and aesthetics of the permanent bridge has exceeded well beyond my expectations. Multiple visits were made during my 2nd visit and this was to allow for Dr Betul's skillful attention to detail in creating an exceptionally beautiful zirconia bridge. She was extremely thorough and this in turn gave me much confidence in her skilled abilities. Both Dr's exemplary of a well organised and professional dental practice. An observation that is worth noting is that, the whole team from front staff reception, laboratory technicians and dental assistants such as Ms Emru (who I particularly noticed worked tirelessly and with great effort) work seamlessly together towards providing a high level of service within a short period of time. Thank you to all at Citydent Dental. True and capable professionals.
Reply from the clinic
Thank you very much for your valuable comment. We are very happy that you had a comfortable treatment process. Your satisfaction is very valuable to us. As the Citydent family, we have adopted the principle of providing hygienic and professional service. We are always here to provide you with the best treatment... Hoping to see you on healthy days Citydent İstanbul Dental Clinic
Doctor Aslı and Ibrahim they did the best treatment for my mom. I was shocked and surprised within 3 days doctors made 12 crowns for my mother. We came from USA they made our visit worthier. Affordable price and best customer service. I recommend anyone who willing to get teeth done please come to city dent.
Reply from the clinic
Thank you for your valuable feedback. We are pleased to hear that your treatment process proceeded as planned with our team. Our goal is always to provide professional and attentive service. We appreciate your choice to visit us and wish you healthy and happy smiles.
It was my first experience with this clinic and I am very happy with the treatment. So far I had first stage for my implants and also they done full mouth treatment. Doctors are friendly, professional and we had great communication. Will be …
Reply from the clinic
Thank you very much for your comment. We are very happy that you are satisfied as the citydent family. We hope to see you in healthy days. Citydent İstanbul
Amazing service! Great respect to Dr. Emrah and all the personnel!!
Dr. Mustafa and his assistant Ibrahim were great and so knowledgable and helpful. I had an amazing experience there!
Reply from the clinic
Thank you very much for your kind comment! We wish you healthy days 😊 …
Dr Asil and his assistant were very professional. I would recommend Dr Asil to my friends and family. Thank you Dr Asil .
Reply from the clinic
Thank you for your nice comment. We're so happy to hear that you had a great experience with our team. We wish you healthy days... Citydent İstanbul Dental Clinic
Did my treatment with dr Asil and very happy with it
Reply from the clinic
Thank you for your comment. We are very happy that you are satisfied with our service. We wish you have a healthy day Citydent İstanbul
WHAT A GREAT EXPERIENCE, FRIENDLY, POLITE HELPFUL STAFF, CLEAN AND PROFESSIONAL CLINIC. I visited City Dent Dental Clinic and was blown away by the level of care and …
Reply from the clinic
Thank you for your thoughtful feedback. We are pleased to hear that your experience with our team met your expectations. … More
Thank you very much Dr Hüseyin Tanrıverdi and Eda! I am very happy with my root canal treatment and dental whitening. Would recommend the practice.
Reply from the clinic
Thank you so much for your kind feedback! We’re glad you’re satisfied with the treatment and truly appreciate your recommendation. Wishing you healthy days! … More
Absolutely the best dentist and nurse I’ve ever had! Professional, caring, and incredibly gentle – I didn’t feel any pain at all. The whole experience was smooth and stress-free. If you’re looking for top-quality dental care, this is the place to go. Highly recommended!
Reply from the clinic
Thank you very much for your valuable comment. We are very happy that you are satisfied with our service. We are always here to provide you with the best treatment :) … More
I did teeth whitening and the over all experience was good and I am happy with my results. A bit sensitive after the whitening but I would suggest to use a sensitive gel and take painkillers, it help and stop the sensitive after like 12 hours. Thanks
Reply from the clinic
Thank you for your comment and we wish you healthy days. Citydent İstanbul Dental Clinic
Everything was fine. Good value for money and 2 fillings were skilfully inserted. Its not appreciated making customers write a review whilst watching them do it. That is unprofessional and not needed.
Reply from the clinic
Thank you so much for your honest opinion. We will try to pay attention to such things.
Thank you so much to Dr Asil and the rest of the Citydent team!! I’m so happy with my results🥰 Everyone was so kind, welcoming & professional, I would highly recommend their services to everyone xx …
Reply from the clinic
Hello Chiara, thank you so much for your feedback . It was a pleasure meeting you and It was really great having you as a patient in our Clinic. Stay safe and enjoy your flight.
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