Patients
Reviews of CityDent Istanbul.
Istanbul, Turkey. 525 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
Citydent Istanbul is a well-established Taksim clinic operating since 2006 with ISO 9001:2015 certification, Ministry of Health Health Tourism Authorization, 13 named dentists with verifiable qualifications, and an on-site CAD/CAM laboratory using Straumann and Nobel Biocare implants. Reviews from international patients across Europe, the Middle East, and Asia are largely genuine and detailed, though none are verified in the SmileJet database and one serious negative involves an abandoned root canal. A third-party 2025 report citing hygiene and surgical complications warrants attention for patients planning complex procedures.
Authenticity
7/10Baseline 8: ISO 9001:2015, Ministry of Health cert, 13 named doctors, 2006 ops. Deduct -1: 0 verified reviews across 50. Final 7.
Treatment quality
7/10Baseline 8: ITI implants, CAD/CAM lab, full-arch outcomes praised. Deduct -1: abandoned root canal (tooth loss) + sinus perf complaint externally. Final 7.
Cleanliness
7/10Baseline 7: 1000m2 modern facility, ISO 9001. Deduct -1 (partial): third-party report of instruments on desk/windowsills from 2025 visit. Final 7.
Team
8/10Baseline 9: 13 named dentists, full CVs, Dr Sakin ITI member, Dr Kirbiyik specialist orthodontist, avg 9+ yrs tenure. No fabrications found. Final 8.
Price value
7/10Baseline 7: no online prices, but transparent pre-treatment quotes. Reviews cite ~1/3 Dutch/UK cost. One complaint re material substitution. Final 7.
Tourist suitability
8/10Baseline 8: Taksim central, 7 languages, WhatsApp coordinators, multi-trip implant protocol, Istanbul Airport well-connected. Final 8.
What comes up well
- ISO 9001:2015 + Ministry of Health Health Tourism Authorization Certificate
- 13 named dentists on website with full CVs; Dr Sakin ITI member
- In-house CAD/CAM lab enabling same-trip crown adjustments
- Straumann, Nobel Biocare, Osstem implant systems available
- 7-language coordinator team; Taksim location for easy hotel/transport
Points to weigh
- 0 verified reviews in SmileJet DB across 50 submitted reviews
- One review documents abandoned root canal mid-treatment leading to tooth loss
- Third-party 2025 report: hygiene concerns and sinus perforation post-implant surgery
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 525 reviews
Four years ago, when I came for a general dental check-up, a plan was made and I had a root canal and bridge done. Because of my military service, I had an urgent need, so my doctor, Dr. Nevra, and her assistant completed all the procedures in a short period of about two months, and thankfully, I had no problems during or after my military service. Today, I came again for a root canal and filling,…
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and I had everything done without any pain or discomfort. But most importantly, I would like to especially mention how good Dr. Nevra and her assistant are as doctors and how skilled they are. I wish all doctors and assistants could understand the patient's feelings and complaints as much as they do. I thank them both very much. I wish them success in life 🙏🙏
I had a very positive experience at CutyDent. Doctor Asil did a wonderful job on my crown replacement, 2 brand new crowns, a root canal and two fillings. He was professional and friendly. His assistant, Döndü, was pleasant and had a smile on her face every time I saw her. Ayda, the patient coordinator made the process easy. I would definitely return for further work on the future.
I've been a patient at Citydent in Istanbul for ten years now and can wholeheartedly recommend this dental practice. Dr. Asli Ömür GÜNDÜZ impresses with his great expertise, his calm and reassuring manner, and his highly professional work. His assistant, Döndü, is always attentive, warm, and incredibly organized ❤️ Dr. Berkay SAKIN, Dr. Cool 😎, placed my implants and, with his humor and precise…
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se work, ensured a pleasant experience. Everyone did excellent, professional work. They take their time, explain everything clearly, and are very empathetic towards their patients. You immediately sense that there is not only professional competence here, but also genuine human commitment. I am incredibly grateful that I chose Citydent ten years ago (thank you, Cagdas Aycan). For me, you are more than a team – you are like a family. Thank you so much for everything ❤️🦷✨
Reply from the clinic
Thank you so much for your wonderful feedback and your long-standing loyalty to our Istanbul dental clinic! We are delighted to hear that you have felt so well cared for over the past ten years and that our team is more than just a team to you—it's like family. Dr. Asli Ömür Gündüz, Dr. Berkay Sakin, and our entire team place the utmost importance on professional expertise, precision, and a compassionate approach. With Döndü's assistance and excellent organization, we ensure that every treatment—from routine checkups to implants in Istanbul, full mouth dental implants in Istanbul, or All-on-4 dental implants in Turkey—is professional and comfortable. We are proud to be recognized as one of the best dental clinics in Istanbul and sincerely thank you for your trust and recommendation!
I would like to thank Dr. Sinan and his assistants. The staff is very friendly and professional. …
Reply from the clinic
Thank you for choosing our clinic. We recommend that you come for your regular checkups. As the Citydent family, we wish you a good day. Citydent Dental Clinic Istanbul
Thanks to Professor Asil's meticulousness and professionalism, I experienced a process with a very satisfying outcome. I'm so glad our paths crossed. I would also like to thank Ms. Döndü for her kind and helpful attitude.
Reply from the clinic
Thank you so much for your kind review! We are delighted that Mr. Asil's meticulous approach and Ms. Döndü's support had a positive impact on your treatment process. As a dental clinic serving in Istanbul, we continue to provide the same care and professionalism to every patient 🦷
I would like to share my thoughts about Citydent with you, as I patiently continued my treatment. First of all, regarding the implant, I can honestly say I didn't feel the operation and surgical intervention provided by Dr. Berkay at all. With the help of music and his gentle touch, I was able to continue my normal life without even needing painkillers after the implant procedure. I especially…
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y wanted to share my satisfaction. I also highly recommend Dr. Mustafa for teeth cleaning. Overall, you can choose Citydent with peace of mind thanks to its friendly staff, attentiveness, and professional doctors.
Reply from the clinic
Thank you so much for your valuable feedback! We are very grateful that you shared your satisfaction with Mr. Berkay and Mr. Mustafa and ensured a comfortable implant procedure. As a dental clinic in Istanbul, providing our patients with safe, comfortable, and professional treatment is our top priority. We wish you many years of joyful smiles! 🦷
Zeynepp is super helpful and I am Always happy to come here ❤️🌹and also the best doctor here doctor asli …
Reply from the clinic
Thank you so much for your kind words We are very happy to know that Zeynepp and Dr. Aslı made your experience comfortable and positive. Your trust means a lot to our team at our Dentistry clinic in Istanbul, and we always aim to provide the same care every time you visit us
Professor Samer and his assistant Diana took excellent care of me from the very first day. I had gum problems, and in a short period of about a month, my gum bleeding stopped, and I started to feel much better in terms of oral health.
Reply from the clinic
Thank you so much for your feedback! We are delighted to hear about the attention you received from Dr. Samer and his assistant Diana, and the rapid results you achieved in your oral health. At Istanbul Dental Clinic, we aim to provide all our patients with professional care and the best possible outcomes. We would be delighted to see you again at our clinic; our Istanbul Dental team is always ready for both routine check-ups and other treatments.
Had teeth whitening with Dr Boran and assistant Dolunay today, they were very professional and did a fantastic job!
Reply from the clinic
Thank you for your wonderful feedback! We’re thrilled to hear that your teeth whitening in Istanbul with Dr. Boran and our assistant Dolunay met your expectations. At our Istanbul dental clinic, we always aim to provide professional care and excellent results for all our patients. We look forward to welcoming you back soon for your next visit with one of the best dentists in Istanbul!
I would like to thank Dr. Asli for her excellent care and service. When I arrived in Istanbul, my denture broke. Dr. Asli understood the urgency to repair because my flight is in the evening. She did all she could to fix it by working directly with the laboratory technician upstair, called and convinced the technician on how to repair it well and quickly. After being repaired, Dr. Asli fitted my…
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denture again and guided the technician to ensure that I will be comfortable. This showed Dr. Asli excellent service and focused on the patient. Thank you again Dr. Asli. I will never forget your help and care for me.
Reply from the clinic
Thank you so much for your kind words and for sharing your experience. We are delighted that Dr. Asli and our team could provide the care you needed, especially in such an urgent situation. Your comfort and satisfaction are our top priorities, and we are glad to hear that you felt well looked after. At Istanbul Dental Clinic, we always strive to deliver the highest quality service, whether it’s a simple denture repair, implant Istanbul, or a full treatment plan with one of the best dentists in Istanbul. We truly appreciate your trust and look forward to welcoming you again at our dental clinic Istanbul.
I would like to express my sincere gratitude to Mr. Asil and Ms. Döndü, who patiently and meticulously cared for me throughout my long treatment process, and who were also very sensitive and attentive to aesthetics. Thanks to their care and efforts, I went through the process very comfortably. I wholeheartedly recommend them.
Reply from the clinic
Thank you so much for your valuable feedback. It was very important to us that you felt comfortable and safe throughout your long treatment process. We were especially pleased that you noticed the attention to detail and aesthetics provided by Dr. Asil Ömür Gündüz and Ms. Döndü. At Citydent Istanbul Dental Clinic, our aim is to provide our patients with both healthy and natural-looking smiles, while offering a reliable dentist and high-quality dental clinic experience in Istanbul. Thank you again for your kind recommendation and trust, and we wish you many years of enjoyable and healthy smiles. 🦷✨
Hello Citydent, I found this clinic after a long search. The friendly staff, hygiene, and price-performance ratio were truly the reasons I chose them. My first doctor, Dr. Asil, was so kind and attentive that I decided to start treatment here. My treatment process is ongoing. I would like to thank Dr. Asil and his valuable team. You can come here with peace of mind. You won't regret it.
Reply from the clinic
Thank you so much for your valuable feedback. We are delighted to welcome you to Citydent Istanbul Dental Clinic after your extensive research. We are very grateful that you were satisfied with the care provided by Dr. Asil Ömür Gündüz and his team. Throughout your treatment process, we aim to provide the best possible outcome for both your health and aesthetic expectations. We continue to offer our patients seeking a reliable dentist and a high-quality dental clinic in Istanbul a service focused on hygiene, transparency, and patient satisfaction. Thank you again for your kind words and recommendation, and we look forward to welcoming you back to the clinic for the remainder of your treatment. Wishing you healthy and happy smiles. 🦷✨
I would like to express my sincere gratitude to Dr. Asil Omur Gunduz and his wonderful coordinator Ayda at Citydent Istanbul Dental Clinic for the exceptional care and professionalism I received. For years I struggled with bruxism, which caused my teeth to become worn down and fractured. I also suffered from frequent headaches and constant jaw muscle pain from clenching and grinding my teeth.…
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. After a thorough evaluation, Dr. Gunduz carefully corrected my bite using 20 multilayered zirconium crowns, and the results have truly been life-changing. Since completing the treatment, I have stopped grinding and clenching my jaw, and my headaches have completely disappeared. The improvement in my comfort and quality of life has been remarkable. The crowns look incredibly natural and aesthetically beautiful, while also feeling strong and durable. I finally feel confident smiling again and truly love my new smile. I also want to thank Ayda, whose organization, communication, and kindness made the entire process smooth and stress-free from start to finish. What impressed me most about Citydent was their professionalism, transparency, and fair pricing, which gave me full confidence throughout the treatment. I highly recommend Dr. Asil Omur Gunduz and the Citydent team to anyone looking for high-quality dental care, advanced techniques, and truly caring professionals. Thank you again for giving me my smile—and my comfort—back. Highly recommend! Maria Dobrinski Atlanta, GA USA
Reply from the clinic
Dear Maria, Thank you so much for your thoughtful and detailed review. It truly means a lot to our entire team at Citydent Istanbul Dental Clinic. We are very happy to hear that your treatment with Dr. Asil Omur Gunduz, one of the experienced dentists in Istanbul, not only restored the aesthetics of your smile but also resolved the discomfort caused by bruxism, jaw pain, and headaches. Restoring proper bite balance with advanced zirconium crowns is an important part of modern dental treatment in Istanbul, and we are delighted that you are now enjoying both comfort and confidence again. Your kind words about Ayda are also greatly appreciated. Our coordinators work hard to ensure every international patient feels supported and well informed throughout their journey at our dental clinic in Istanbul. At Citydent, our goal is always to provide high-quality care, transparent planning, and long-lasting results—standards that have helped us become one of the best dental clinics in Istanbul for patients traveling for dental treatments in Turkey. Thank you again for trusting our Istanbul dental clinic with your smile. It was a pleasure welcoming you from Atlanta, and we wish you many years of healthy and confident smiles. Warm regards, Citydent Istanbul Dental Clinic Team 🦷
During our stay, we spontaneously visited Citydent for a dental cleaning and, in fact, also for teeth whitening. I had previously contacted the interpreter, Melisa, via WhatsApp. The communication was very friendly, quick, and professional from the start – we would definitely give them five stars for that. At our first appointment, we had a check-up with X-rays and a consultation with the dentist.…
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. Based on our initial impression, we had a few points of criticism, which we also mentioned in a review. To our pleasant surprise, the clinic responded very professionally. We were invited back the next day, and they really made an effort to address our concerns and improve the treatment. They took the time to explain everything again and accommodate our wishes. After this second appointment, we were indeed very satisfied with the treatment. We would especially like to emphasize Melisa's friendliness and helpfulness, as well as the clinic's willingness to respond to feedback and find a solution. Mistakes can happen anywhere – what matters is how they are handled. In our case, the response was very professional, which is why we are happy to adjust our rating. Ultimately, we are satisfied and therefore award 5 stars.
Reply from the clinic
Thank you for your detailed and honest review. We are very pleased that we took your feedback seriously and were able to find a solution together that ultimately satisfied you. Listening to our patients, accepting criticism, and continuously improving our treatment is very important to us. We also especially appreciate your kind words about our interpreter, Melisa. We will, of course, share your feedback with her and our entire team. Your satisfaction and trust mean a great deal to us. It was a pleasure to welcome you, and we hope to welcome you back again in the future. Sincerely, Your Citydent Team
I was very pleased with Citydent dental clinic; my teeth look beautiful and natural. I would like to thank Dr. Benan and her assistant, Ms. Zeynep, for their care and dedicated work.
Reply from the clinic
Thank you so much for your valuable feedback. At Citydent Dental Clinic, your satisfaction with your treatment process and achieving a natural and aesthetically pleasing smile is our greatest pleasure. We will definitely share your kind words with Dr. Benan and her assistant, Ms. Zeynep. We wish you healthy, happy, and beautiful smiles. We would be delighted to welcome you back to Citydent. 🦷
A clean, attentive, and professional clinic. This will be my only choice for dental treatments. Thank you to everyone involved.
Reply from the clinic
Thank you so much for your kind comment. Hygiene, expertise, and patient satisfaction are always our priorities at our clinic. As an Istanbul dental clinic, we aim to provide the best results in both aesthetic and functional treatments. We are always here for our patients looking for a reliable dentist in Istanbul.
I was processed immediately upon my appointment. They offer fast and high-quality service. It's a trustworthy clinic with modern equipment and expert staff.
Reply from the clinic
Thank you for your valuable feedback. Providing our patients with a comfortable and reliable experience, from appointment scheduling to the treatment process, is very important to us. With modern technology and our expert team, we continue to offer a high-quality dental clinic experience in Istanbul. Your trust is invaluable to us.
Mr. Asil and Ms. Döndü were very helpful and attentive; I was very pleased. Thank you for your hard work and effort.
Reply from the clinic
Thank you so much for your valuable feedback. On behalf of Mr. Asil and Ms. Döndü, we are very happy to hear about your satisfaction. At our clinic, we place great importance on providing the same care and attention to every patient. We will continue to offer professional and friendly service to our patients seeking a reliable dental clinic in Istanbul. We look forward to seeing you again with your healthy smiles.
Thanks to Ms. Nevra, I lost my tooth due to a root canal treatment she started but couldn't complete. She left the treatment unfinished, claiming she couldn't be a female assistant at another doctor's office where she previously worked. This is the first time I've seen someone who calls themselves a doctor abandon a root canal treatment with such an excuse and then disappear with a clear…
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conscience. I tried calling her, but she didn't answer. I wrote to her, and finally, after 3-5 days, she bothered to reply saying she'd changed jobs. Despite me explaining the seriousness of the situation, she ignored me, and I haven't heard from her since. Moreover, I had already paid, and my money is gone. They had to extract my tooth, which was falling out in pieces and whose temporary filling had fallen out. She should thank our mutual friends for preventing me from filing a lawsuit against her. Ms. Nevra, who conducts her business through word of mouth and friends, is not a suitable candidate for this clinic.
Reply from the clinic
Hello, we would like to get back to you regarding your complaint. We couldn't find your name in our system. Could you please send us your full name via message or contact us at +905452384672? We would be happy to hear from you.
I would like to express my sincere gratitude to dentist Asil Ömür Gündüz for his care and dedication. His assistant, Döndü Hanım, also made me feel comfortable throughout. For seven years, I had been afraid to get treatment for my problematic upper and lower four molars, but she saved them from extraction and root canal surgery, creating wonderful veneers that feel like my own teeth now. I…
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returned home filled with happiness. In these times, when the medical profession is often reduced to mere business, finding trustworthy, skilled, and patient-focused dentists is like searching for a pearl in the sea. Citydent not only provided excellent medical service but also won my heart with its affordable prices. I will recommend Citydent to everyone around me. Thank you.
Reply from the clinic
Thank you so much for your detailed and heartfelt feedback. As the City Dent Dental Clinic family, we are delighted to have helped you leave behind your fears and depart healthy and happy. We are also proud that our team made you feel comfortable and protected your teeth. Your trust, kind words, and advice are invaluable to us. We will always be happy to be by your side with the same care and attention.
I’m a student studying in the UK, and I realized that my tooth was damaged, but the prices in the UK were overwhelming. On social media, I saw that many people chose to go to Turkey for dental treatment because of the very affordable prices and excellent skills. Through a recommendation from a Chinese user on Red Book, I learned that the doctors at this clinic are very responsible, so I quickly…
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booked a flight during my holiday to come here. I’m very grateful to Melissa Asi for helping me with the booking and patiently answering all my questions. I would also like to thank Dr. Emrah and Assistant Esra — they were extremely responsible throughout the entire filling procedure, exceeding my expectations. Thanks again!
Reply from the clinic
We’re truly delighted that you chose us while traveling from abroad and took the time to share your experience. Ensuring that your visit was smooth, well-organized, and comfortable — and that you left satisfied with your treatment — is our highest priority. Being able to meet your expectations and help you feel safe and at ease means a great deal to us. Thank you for your kind feedback and trust; we hope to welcome you again in good health. Dental clinic in Istanbul
I wanted to offer my recommendation and express my satisfaction for those looking for a clinic they can go to with peace of mind. I would like to thank Citydent, starting with the welcoming attitude of the staff at the reception, continuing with the friendly, attentive, and energetic assistant Ms. Döndü, and concluding with Dr. Asil, who meticulously, carefully, and with a perfectionist approach…
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to his work, to ensure the successful completion of my treatment.
Reply from the clinic
Thank you so much for your valuable feedback 🙏 At Citydent Dental Clinic, a friendly team, patient satisfaction, and attentive dental treatment are our priorities. Thank you for your kind words, and we wish you healthy smiles 🦷✨
Our excellent doctor deserves all the praise for his meticulous work, friendly demeanor, and sincerity. We can't thank him enough.
Reply from the clinic
Thank you for your valuable feedback. We are extremely grateful for your appreciation of our physician's meticulous approach, friendly demeanor, and professionalism. We are pleased to continue providing you with the highest standards of service. Thank you for your trust, and we want you to know that we are always here for you throughout your dental clinic Istanbul experience.
A very positive experience at City Dent. The initial appointments went very well. The entire team is professional, caring, and very attentive. A big thank you to Weam and Amine for their support, as well as to the entire healthcare team, who were incredibly kind and caring. The doctors are all very friendly and quickly put you at ease, with a special mention for Dr. Berkay Serkan, who is highly…
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competent, reassuring, and professional. The implant placement went very smoothly, without any problems. We are very satisfied with this first step and will return in 3 to 4 months to continue the process with complete confidence.
Reply from the clinic
Thank you so much for your very positive feedback 🌸 We are delighted to hear that your experience at City Dent went so well and that this first step of your dental implant treatment was entirely satisfactory. Our entire team is committed to providing professional, attentive, and caring support. Your kind words about Weam, Amine, the support team, and our doctors—especially Dr. Berkay Sakin—mean a great deal to us and are a real source of motivation. We would be very happy to welcome you back to City Dent Dental Clinic in 3 to 4 months for the next stage of your treatment, with complete confidence. We wish you all the best and many beautiful smiles 😊
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