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City Smile Dental - Victoria St Dentist Hamilton

King St Building Level One/462 Victoria St, Hamilton, New Zealand

Last audited April 2026 By SmileJet Audit Team How we audit โ†’
4.3/5  · 56 reviews

Why Choose City Smile Dental - Victoria St Dentist Hamilton in Hamilton?

City Smile Dental Victoria Street is a modern family dentistry clinic in Hamilton offering 7-day emergency care, oral surgery, and cosmetic treatments. Led by Dr Sachin Sood, the clinic provides same-day emergency appointments and comprehensive general dentistry with extended late-night hours.

City Smile Dental operates a second location at 462 Victoria Street, Level One in the King Street Building, Hamilton, providing 7-day emergency dental care combined with comprehensive family general dentistry. Led by Dr Sachin Sood, City Smile Dental Victoria Street emphasizes emergency responsiveness with same-day appointment availability and direct dentist contact. The clinic combines emergency expertise with cosmetic services, oral surgery, and advanced restorative treatment, making it an accessible choice for Hamilton residents seeking round-the-clock dental care.

Why Choose City Smile Dental Victoria Street in Hamilton

City Smile Dental Victoria Street distinguishes itself through genuine 7-day emergency availability with same-day appointment capability. The clinic operates Monday to Friday 7:00am to 7:00pm with extended evening appointments, Saturday 7:00am to 3:00pm, and Sunday by appointment, providing flexibility for working professionals and families. Direct dentist contact ensures patients speak with clinical staff about urgent problems, not administrative personnel. Dr Sachin Sood leads a team delivering comprehensive services from routine preventive care through complex oral surgery. The Victoria Street location in central Hamilton provides convenient access from business and residential areas. Extended hours accommodate various work schedules and emergency situations.

Treatments and Specialties

City Smile Dental Victoria Street offers comprehensive dental services spanning emergency care through advanced procedures. Emergency dental care addresses acute pain, trauma, and infections with 7-day availability and rapid treatment. Oral surgery and wisdom tooth extraction are performed without specialist referral. General dentistry including check-ups, cleanings, fillings, and preventive care. Root canal therapy eliminates infection and preserves natural teeth. Crown and bridge work restores missing or damaged teeth. Dentures provide complete or partial tooth replacement. Cosmetic dentistry including veneers, whitening, and smile design. Orthodontic treatment corrects alignment and bite problems.

Technology and Facilities

City Smile Dental Victoria Street operates modern clinical facilities with current diagnostic and treatment equipment. Digital imaging provides diagnostic clarity for treatment planning. The clinic maintains professional sterilization and infection control protocols meeting New Zealand standards. The Victoria Street location features dedicated emergency areas for rapid patient triage and treatment. The facility design accommodates extended operating hours and efficient patient flow. Dr Sachin Sood and the professional staff utilize contemporary techniques ensuring quality outcomes across all procedures.

Why Choose City Smile Dental Victoria Street in Hamilton

For Hamilton residents seeking 24-hour dental care without waiting, City Smile Dental Victoria Street provides genuine emergency responsiveness. The direct dentist contact for urgent problems ensures patients bypass administrative delays. The extended morning and evening hours support working professionals unable to attend midday appointments. For emergency situations, same-day appointments eliminate the frustration of waiting days for urgent care. The comprehensive service range from routine to advanced care consolidates family dental needs. The Victoria Street location in central Hamilton minimizes travel time during emergencies.

Patient Experience

Patients visiting City Smile Dental Victoria Street benefit from efficient emergency triage and rapid treatment. The direct dentist contact for urgent problems ensures clinical assessment without administrative delay. The extended hours mean patients can often obtain care at times convenient to their schedule. For anxious patients, the professional environment and Dr Sachin Sood's compassionate approach reduce treatment anxiety. Clear communication about treatment options, costs, and timelines enables informed decision-making. Emergency appointment availability ensures acute pain and trauma receive immediate professional attention. Follow-up care coordination supports long-term treatment success.

Location and Access

City Smile Dental Victoria Street is located at 462 Victoria Street, Level One (King Street Building), Hamilton 3204, centrally positioned within Hamilton's business district. The convenient Hamilton location minimizes travel time for residents throughout the city. Easy parking near Victoria Street and public transport connections support appointment attendance. For emergency situations, the central location provides rapid access. For residents of Hamilton seeking accessible, responsive dental care, City Smile Dental Victoria Street represents a modern choice combining emergency expertise with comprehensive family dentistry services.

Patient Reviews from Hamilton

4.3

โ˜… 56 reviews

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Bob Wallace

March 2026 ยท โ˜… 5

No dramas, straight to fix the problem, a chipped tooth, no offer of check up, listened to me what was wrong, fixed it, in and out, staff absolutely wonderful friendly, smoothed out some old nearby filling, it's all better than it was before. Cost $260, fabulous because I have not been to Dentist in 5 years due to minimum cost around $600, with xrays needed or not, just go here, tell them what's wrong and Smile.....

J

jyoti karki

March 2026 ยท โ˜… 1

Response to the reply from city smile: this is a genuine review warning customers. This is a real thing and has left a REAL LIFETIME IMPACT. You can look at my dads teeth for proof. The response from city dental is lousy and dismissive. My heart breaks for my dad and anyone put in this situation. This place is a horror story. Years ago my dad came for a simple extraction for ONE tooth. Once he was in the chair for the procedure, the dentist kept saying "oh this one also needs to come out" and kept going until all the top row of teeth was removed. How was this something the dentist didnt discuss and ask for consent before hand? Or even plan to remove or talk about removal in a future appointment. They also gave my dad a useless pair of dentures to replace his teeth, the denture kept falling out. Making him miserable for years afterwards. He doesnt exactly remember the name of the dentist from this clinic, but Im putting a review now hoping other people haven't had and dont had a horrible experience like this. Its sad and horrifying seeing how it has affected my dad afterwards...

Clinic response ():

Response from the owner a year agoWhat a Rubbish we have not worked there from last 6 years Get your facts right or your mental health looked at ๐Ÿ˜€๐Ÿ˜€๐Ÿ˜€๐Ÿ˜€๐Ÿ˜€ โ€ฆ

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Stephanie Brooke

March 2026 ยท โ˜… 1

I was drawn in by the positive reviews and a deal on GrabOne, but my visit to Mr. Sachin Sood for porcelain veneers turned into a nightmare. From the outset, the experience was unprofessional and distressing. When I arrived, I learned the GrabOne deal I purchased (which advertised two veneers for a certain price) was supposedly an errorโ€”it was meant to be for one veneer. The dentist wasnโ€™t even aware of the offer until my appointment. Once he realized the mistake, he stormed out of the room, yelling at the assistant to fix it. This behavior was humiliating and uncomfortable to witness. Despite agreeing to honor the deal (legally, he had no choice), it was clear he resented doing so, and his attitude only worsened. The treatment itself felt rushed and impersonal. I wasnโ€™t consulted about what I wanted, and he didnโ€™t give me the opportunity to ask questions or voice my concerns. He skipped explaining the process entirely, went straight to work, and seemed dismissive of my input. When administering the injections, he was rough and careless, causing immediate and abnormal swelling in my lips. It felt as though he was taking his frustrations out on me, which made the pain unbearable. I have a medical condition called vasovagal syncope, which can cause fainting in response to pain or distress. Midway through, I told him I was feeling faint and needed a break, only to be snapped at:ย โ€œLook! You either want this or you donโ€™t. Make up your mind right now!โ€ย His tone left me on the verge of tears, but I pushed through. Thankfully, my partner was there to witness the ordeal, but even he was asked to leave when he tried to explain my condition. The results were devastating. I walked out with poorly done veneers that eventually fell off, leaving me with shaved, discolored teeth and a large gap. When I approached Mr. Sood about fixing his work, he demanded full payment on top of what I had already paid. I had to seek legal advice and go through a lengthy process to get my money back. If you're considering cosmetic dental work like veneers or crowns,ย do not go here.ย Mr. Sood lacks professionalism, empathy, and the skill required for such procedures. His bedside manner is appalling, and he seems more focused on money than patient care. My advice: do thorough research. Ask for before-and-after photos, read reviews, and check credentials. Sometimes itโ€™s worth saving a bit more to go to a true specialistโ€”doing so could save you from a lot of heartache and expense.

Clinic response ():

Response from the owner Edited 9 years agoWe have identified this person , This person tried to get free work done at our practice and treatment was stopped due to non payment . Hi There will prefer yoiu to contact clinic as we at practice do not recall treating any patient for one visit veneer appointment since last seven years as it is a laboratory procedure it takes more than three visits .to finish this procedure This comment seems targeting practice and dentist City Smile Dental

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Andrew Porter

March 2026 ยท โ˜… 5

Amazing service. Joshua was very clear in explaining the options available to me and once we made a plan it was carried out quickly and professionally. His interaction with his assistant was also very professional. Friendly service from Chrissy on the desk also, making it an awesome experience. Cheers.

Clinic response ():

Response from the owner 2 years agoThanks, Andrew for your valuable feedback. We are glad your experience at our clinic was positive. Cheers

J

J Cheuk

March 2026 ยท โ˜… 3

Prices are reasonable. But please be careful and get another opinion if you are unsure. Unfortunately I ended up with a treatment injury (very likely to have been unintentional) for a root canal tooth which fortunately was covered by ACC.

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Jacinda Simmonds

March 2026 ยท โ˜… 5

This is my second difficult wisdom tooth Iโ€™ve had removed here. I highly recommend if you have anxiety or are nervous the team are kind, compassionate and incredibly skilled!

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Jason Trickey

March 2026 ยท โ˜… 4

Very easy to book got a emergency appointment for the next day from when I called ..most expensive that I have used but they do a good job

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Pearl Miller

March 2026 ยท โ˜… 5

We'll i would like to say a big thank you ,I'm no longer in pain silly me was in pain for 4 weeks. as I was concern about the cost of the dentist ,why did i wait for so long ,me thinking that the pain would go away, yeah no, i couldn't put up with it any more that morning my daughter looked online so when i had finish work we could hoop in the car as we were 1hr away they were so helpful and polite, under stood that i was 1hr away and could work in with me for when i had finish work to take me in .the waiting time was not long at all as i finished fulling out new patient form it was my turn. they talked me though set by set to reassure me before i new it ,it was over one happy customer here. the next day i had a follow up over the phone to see how i was. Very professional and would recommend to any 1

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Waikato Property Care

March 2026 ยท โ˜… 5

Outstanding staff! I had my wisdom tooth root removed drama and most of all pain free! This practice is very friendly and professional I highly recommend seeing the team on Victoria Street when you next SMILE! Lance Bilich

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Jedidiah Ahtune

March 2026 ยท โ˜… 5

Awesome dentist fast and easy. Booking appointment was no problem at all.

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★ 4.3 (56 reviews)

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