Patients
Reviews of Chingo Dental.
Hanoi, Vietnam. 60 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.2 out of 10
Overall score
Chingo Dental in Long Bien Hanoi is a modern cosmetic clinic with orthodontics, implants, and veneers in a spacious facility. Serious concerns include a fraud allegation over veneer billing, a documented misdiagnosis that steered a patient toward unnecessary braces, and nurse delegation in clinical procedures. Best suited for local Hanoi patients after careful vetting.
Authenticity
5/104.73/60 triggers LIGHT tier (-1 auth). Four genuine 1-star reviews add organic credibility. Billing fraud allegation and misdiagnosis upselling are serious verified concerns.
Treatment quality
5/10Misdiagnosis documented: deep pulp pain attributed to malocclusion to upsell braces. Fillings failed within 1 week. Nurse substituted for doctor in clinical scaling without patient consent.
Cleanliness
8/10Spacious, clean, modern facility consistently praised. X-ray machine on site. Braces brace-offs handled gently. Clinic homestay-style design noted.
Team
6/10Dr. Minh (orthodontics) praised for gentle technique. Nurse substitution complaint documented. Post-treatment follow-up calls noted. Appointment management issues reported.
Price value
5/10Billing fraud allegation: cheap veneers billed at expensive rates. Interest-free installment payment offered. Moderate pricing for Hanoi market otherwise.
Tourist suitability
3/10Long Bien suburban Hanoi = DOMESTIC zone. One English-speaking and one Korean reviewer noted. No tourist infrastructure nearby. Limited tourist suitability.
What comes up well
- Dr. Minh specializes in orthodontics with consistent praise
- Full-arch implant reconstruction for elderly patient successful
- Interest-free installment payment available
- Spacious modern facility with X-ray on site
- Post-treatment follow-up calls documented
Points to weigh
- Billing fraud alleged: cheap veneers billed at expensive material price
- Misdiagnosis documented: deep pulp pain misread as malocclusion to upsell braces
- Nurse substituted for doctor in scaling without patient knowledge
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 60 reviews
The experience was absolutely wonderful. The service here is very good. The doctors are very professional, take good care of me, and give extremely enthusiastic advice.
Reply from the clinic
Chingo would like to thank you for leaving a review of your experience at our dental clinic. All feedback helps Chingo to better understand your needs and continuously improve our services. We hope to continue accompanying you in the future!
I had three IPL implants placed here, and it was very gentle; the doctor was very careful and clean.
The dental work here has been pretty good so far; I'm currently wearing braces. Hopefully, I'll have beautiful teeth when they're removed.
Reply from the clinic
Chingo would like to thank you for leaving a review about your experience at the dental clinic. All feedback helps Chingo to better understand your needs and continuously improve our services. We hope to continue accompanying you in the future!
The dental clinic is beautiful, the consultants are friendly and lovely. The doctors are professional. The owner is super enthusiastic. Everyone should consider Chingo!
The facility is extremely hygienic, and the doctors are very skilled. Both my daughter and I had our braces fitted here.
The clinic is spacious, clean, and equipped with modern facilities. The doctors and receptionists are enthusiastic. Teeth cleaning and IPL procedures are gentle and painless.
Good facilities, clean, fully equipped. Professional and gentle consultants, very good service, satisfied.
Modern and clean dentistry, the dentist did my teeth gently and didn't hurt too much, reasonable price, careful care
The facilities are good and clean. The doctor is highly skilled, and I received a comprehensive package including multiple check-ups and orthodontic treatments. The staff are professional in providing advice and scheduling appointments. Overall, the service is excellent.
My teeth have been crooked and uneven since I was a child, and everywhere I went, people judged me as a difficult case and quoted very high prices. However, when I came to Chingo, I received very thorough consultation and attentive care for over two and a half years, almost three years, from the time I wore braces until now, and the price throughout that time was much more reasonable. While…
Read the rest of this review
wearing braces, I had check-ups every 1-2 weeks to monitor my progress, get regular cleanings and adjustments, so my progress was faster than expected. Thank you, Dr. Minh and the entire Chingo team, for helping me have such beautiful teeth now! 💞💞💞
The facilities are good and clean. The doctor is highly skilled, and I received a comprehensive package including multiple check-ups and orthodontic treatments. The staff provided professional advice and appointment reminders. Overall, the service was excellent and I am very satisfied.
The clinic is beautiful, and the staff are friendly and enthusiastic.
Reply from the clinic
Chingo would like to thank you for leaving a review of your experience at our dental clinic. All feedback helps Chingo to better understand your needs and continuously improve our services. We hope to continue being your partner in the future!
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