Patients
Reviews of Chingo Dental.
Hanoi, Vietnam. 60 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.2 out of 10
Overall score
Chingo Dental in Long Bien Hanoi is a modern cosmetic clinic with orthodontics, implants, and veneers in a spacious facility. Serious concerns include a fraud allegation over veneer billing, a documented misdiagnosis that steered a patient toward unnecessary braces, and nurse delegation in clinical procedures. Best suited for local Hanoi patients after careful vetting.
Authenticity
5/104.73/60 triggers LIGHT tier (-1 auth). Four genuine 1-star reviews add organic credibility. Billing fraud allegation and misdiagnosis upselling are serious verified concerns.
Treatment quality
5/10Misdiagnosis documented: deep pulp pain attributed to malocclusion to upsell braces. Fillings failed within 1 week. Nurse substituted for doctor in clinical scaling without patient consent.
Cleanliness
8/10Spacious, clean, modern facility consistently praised. X-ray machine on site. Braces brace-offs handled gently. Clinic homestay-style design noted.
Team
6/10Dr. Minh (orthodontics) praised for gentle technique. Nurse substitution complaint documented. Post-treatment follow-up calls noted. Appointment management issues reported.
Price value
5/10Billing fraud allegation: cheap veneers billed at expensive rates. Interest-free installment payment offered. Moderate pricing for Hanoi market otherwise.
Tourist suitability
3/10Long Bien suburban Hanoi = DOMESTIC zone. One English-speaking and one Korean reviewer noted. No tourist infrastructure nearby. Limited tourist suitability.
What comes up well
- Dr. Minh specializes in orthodontics with consistent praise
- Full-arch implant reconstruction for elderly patient successful
- Interest-free installment payment available
- Spacious modern facility with X-ray on site
- Post-treatment follow-up calls documented
Points to weigh
- Billing fraud alleged: cheap veneers billed at expensive material price
- Misdiagnosis documented: deep pulp pain misread as malocclusion to upsell braces
- Nurse substituted for doctor in scaling without patient knowledge
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 60 reviews
I am currently using the dental veneer service at this clinic and I am extremely satisfied. The doctors are careful and the staff are enthusiastic.
Reply from the clinic
Chingo would like to thank you for leaving a review of your experience at our dental clinic. All feedback helps Chingo to better understand your needs and continuously improve our services. We hope to continue being your partner in the future!
Spacious space, dedicated doctor. Very good customer service, I have been having my teeth checked here for nearly 2 years 😁 …
Reply from the clinic
Chingo would like to thank you for leaving a review of your experience at our dental clinic. All feedback helps Chingo to better understand your needs and continuously improve our services. We hope to continue accompanying you in the future!
I had my teeth done and everyone complimented me. I smile more and feel more confident. The dentist was very careful and dedicated.
I'm currently having dental work done here, and the staff are very helpful, with a clear treatment plan and convenient appointment times. Paying for dental work in installments is also free of charge.
The consultants are enthusiastic and resolve issues quickly! 😊 Dedicated doctors! Clean clinic! Carefully cleaned equipment! I feel very secure! You should come here! …
The clinic is very clean and nice. Professional doctors and nurses.
My child is getting braces here; the assistants and receptionists are enthusiastic, and the doctors are attentive.
I came here from a public hospital and decided to have my daughter treated here. The owner is both pretty and enthusiastic, and Dr. Minh is gentle and attentive.
When coming to Chingo Dental Clinic, my two friends were consulted, examined and treated responsibly and enthusiastically by the doctor. I am relatively satisfied with the services at Chingo Dental Clinic.
I'm currently getting braces at the dental clinic and I find the procedure not very painful.
Number 1 dental clinic in my heart. Modern facilities are beyond question, does the dental clinic look like a homestay, modern machinery is not inferior to any dental clinic. The team of doctors and assistants are highly specialized, gentle and affectionate like taking care of a baby. I had 2 or 3 braces come off in a week, and every day I reported to the doctor, but they were still gentle and…
Read the rest of this review
affectionate and encouraged me. I would rate the dental clinic 10 stars, but there is only a maximum of 5 stars here, so I leave the 5 stars flying high. Everyone should come and experience it.
I had a dental bridge done at the dentist. The receptionists and doctors were very enthusiastic, attentive, careful, and reminded me of my appointment schedule.
Good service, Dr. Minh specializes in orthodontics and is very gentle.
The clinic is clean, and the doctors are dedicated and meticulous. I've had braces at Chingo for a year and a half, and I really like the doctors there.
The dental clinic is clean, the service is good, and the staff are enthusiastic.
Today I took my child to Chingo Dental Clinic for an orthodontic consultation. The facility is clean and modern, with an X-ray machine. The doctor examined the child carefully, and the consultant provided excellent support. I trust them and have decided to have my child's braces done at this dental clinic.
The doctors and staff are very helpful and supportive. I've been getting my checkups here for two years now.
The service was good, the doctor was gentle and enthusiastic.
The staff were enthusiastic and friendly, and the service was excellent!
I'm currently using the orthodontic service here, and the doctors and receptionists are very enthusiastic.
First time here, the staff was enthusiastic. The space was spacious and clean. I hope the next time it will be just as good!
The doctor was attentive and caring. The consultant was enthusiastic and pretty. I'm currently using the service and I'm very satisfied.
I am using the orthodontic service at the dental clinic. I feel very satisfied, from the nurses to the doctors are very careful and attentive to customers. The machines are modern. I am very comfortable using the dental service.
I am using orthodontic service at Chingo Dental Clinic for my child. The clinic is very good, clean, the doctor is friendly, gentle, enthusiastic and careful in consulting.
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