Patients
Reviews of BIK International Dental Clinic.
Ho Chi Minh City, Vietnam. 114 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.1 out of 10
Overall score
BIK International Dental Clinic is a multi-location suburban HCMC practice founded in 2013, ISO 9001:2015 certified with a credentialed clinical team including a former Central Hospital chief and CK1 implant specialist. Equipment is solid for the tier (3D CBCT, iTero 5D scanner, Piezotome). However, the review pool shows significant manipulation signals: 0 verified reviews across 114 total, near-uniform 5-star ratings with formulaic language, and a pricing inquiry counted as a 5-star review. The clinic lacks tourist-oriented infrastructure and is not set up for dental tourists from abroad.
Authenticity
4/10Baseline 6: website + named doctors + ISO cert. -2: 0 verified of 114 reviews, formulaic 'enthusiastic' language dominates, one review is a pricing question rated 5 stars, no negative reviews surviving. Final 4.
Treatment quality
5/10Baseline 6: named specialists, CBCT + iTero 5D + Piezotome equipment, 10+ yrs HCMC Hospital of Odonto-Stomatology. -1: formulaic reviews limit outcome evidence. Final 5.
Cleanliness
6/10Baseline 6: multiple reviews mention clean facility, ISO 9001:2015 (BSI) quality management cert, CBCT and autoclave steriliser mentioned. No JCI. Final 6.
Team
7/10Baseline 7: Dr. Nguyen Ngoc Thien (former Chief, Central Hospital of Stomatology, Distinguished Physician title), Dr. Truong Ha Phi (Chief), Dr. Duong Trong Hieu (CK1 specialist). Final 7.
Price value
6/10Baseline 6: suburban Thu Duc location implies competitive local pricing, 0% installment financing available. No published price list. Final 6.
Tourist suitability
3/10Baseline 4: multi-branch, ISO cert, basic English page. -1: no confirmed English staff, no tourist logistics (transfer, WhatsApp), Thu Duc suburban location not tourist-friendly. Final 3.
What comes up well
- ISO 9001:2015 certified by BSI (British Standards Institution)
- 3D CBCT scanner and iTero 5D digital scanner on-site
- Dr. Nguyen Ngoc Thien is a former chief at Central Hospital of Stomatology
- CK1-qualified implant and orthodontic specialist on team
- Multi-branch group operating since 2013 with 0% installment financing
Points to weigh
- 0 verified reviews out of 114; near-universal 5-star pattern with formulaic 'enthusiastic' language across most reviews
- One 5-star review is a literal pricing inquiry, not a patient experience
- No confirmed English-speaking staff, no tourist logistics, Thu Duc location unsuitable for dental tourists
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 114 reviews
The teeth cleaning was gentle, and the dentist was very helpful.
Reply from the clinic
BIK International Dental Clinic sincerely thanks you for trusting and choosing our dental care services. We wish you good health and happiness.
The consultant does not respect the customer's time. I came to the appointment and waited for 30 minutes, I waited for almost an hour before the staff came out and told me to wait another 30 minutes. Very dissatisfied!
Reply from the clinic
Hello, BIK International Dental Clinic is very sorry for your bad experience. The Dental Clinic would like to contact you to fix the above problem. Thank you! Hotline/Zalo support: 19008015 - 0975686969
The team of doctors is professional and dedicated. The clinic is modern. The consultants are very friendly and enthusiastic.
A reputable dental clinic with a professional environment, especially the receptionist who is enthusiastic, cheerful, and lovely.
This is the most reputable place to get dental work done; there's no better place than this.
The dental clinic here is excellent, the doctors are very professional and dedicated. The staff member, Phuong Thao, was very helpful and lovely; I will definitely come back for more treatments.
I just had my teeth cleaned here and it was great! The dentist was very dedicated, and my teeth didn't hurt at all afterwards. The staff member, Thao, was very helpful and friendly. I'll definitely come back for other services next time.
The dental clinic is clean and beautiful, and the staff are friendly and provide excellent care.
The receptionists were very enthusiastic and welcoming, and provided very thorough advice. If you need a reputable dental clinic, you can check this one out; I had my treatment here and it was great.
The staff were lovely, and the doctor provided thorough advice.
I had my dental treatment here and was very satisfied. The facilities are modern and professional. I felt very reassured having my dental work done here. I wish the dental clinic continued success.
The dental clinic is clean, and both the staff and doctors are dedicated and conscientious. Every time I visit, I receive a warm welcome, helpful advice, and enthusiastic support.
Friendly and enthusiastic receptionist - Ms. Han is very cheerful and attentive to guests... clean dental clinic
The dental clinic is clean, the dentist is professional, and it's definitely worth coming back to.
The doctor was very gentle, provided thorough advice, and the staff were cheerful and lovely. 10/10
The dental clinic is very nice and clean. I feel safe and confident bringing my child here for treatment.
The receptionists are polite, lovely, and welcoming. The doctor will perform a preliminary dental check-up and take X-rays if necessary. They will also provide a consultation on services and pricing for your reference.
I just started using the service here through an introduction and I am very satisfied. The doctor and staff are really satisfying.
Want the same for your own teeth? Send a photo and we will come back with a written quote from BIK International Dental Clinic.
Ask on WhatsApp