Patients
Reviews of BIK International Dental Clinic.
Ho Chi Minh City, Vietnam. 114 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.1 out of 10
Overall score
BIK International Dental Clinic is a multi-location suburban HCMC practice founded in 2013, ISO 9001:2015 certified with a credentialed clinical team including a former Central Hospital chief and CK1 implant specialist. Equipment is solid for the tier (3D CBCT, iTero 5D scanner, Piezotome). However, the review pool shows significant manipulation signals: 0 verified reviews across 114 total, near-uniform 5-star ratings with formulaic language, and a pricing inquiry counted as a 5-star review. The clinic lacks tourist-oriented infrastructure and is not set up for dental tourists from abroad.
Authenticity
4/10Baseline 6: website + named doctors + ISO cert. -2: 0 verified of 114 reviews, formulaic 'enthusiastic' language dominates, one review is a pricing question rated 5 stars, no negative reviews surviving. Final 4.
Treatment quality
5/10Baseline 6: named specialists, CBCT + iTero 5D + Piezotome equipment, 10+ yrs HCMC Hospital of Odonto-Stomatology. -1: formulaic reviews limit outcome evidence. Final 5.
Cleanliness
6/10Baseline 6: multiple reviews mention clean facility, ISO 9001:2015 (BSI) quality management cert, CBCT and autoclave steriliser mentioned. No JCI. Final 6.
Team
7/10Baseline 7: Dr. Nguyen Ngoc Thien (former Chief, Central Hospital of Stomatology, Distinguished Physician title), Dr. Truong Ha Phi (Chief), Dr. Duong Trong Hieu (CK1 specialist). Final 7.
Price value
6/10Baseline 6: suburban Thu Duc location implies competitive local pricing, 0% installment financing available. No published price list. Final 6.
Tourist suitability
3/10Baseline 4: multi-branch, ISO cert, basic English page. -1: no confirmed English staff, no tourist logistics (transfer, WhatsApp), Thu Duc suburban location not tourist-friendly. Final 3.
What comes up well
- ISO 9001:2015 certified by BSI (British Standards Institution)
- 3D CBCT scanner and iTero 5D digital scanner on-site
- Dr. Nguyen Ngoc Thien is a former chief at Central Hospital of Stomatology
- CK1-qualified implant and orthodontic specialist on team
- Multi-branch group operating since 2013 with 0% installment financing
Points to weigh
- 0 verified reviews out of 114; near-universal 5-star pattern with formulaic 'enthusiastic' language across most reviews
- One 5-star review is a literal pricing inquiry, not a patient experience
- No confirmed English-speaking staff, no tourist logistics, Thu Duc location unsuitable for dental tourists
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 114 reviews
The service was excellent; the doctor explained everything clearly and specifically, performed the procedure professionally, and the staff were attentive and considerate. Ten out of ten 😊 …
Reply from the clinic
BIK International Dental Clinic sincerely thanks you for trusting and choosing our dental care services. We wish you good health and happiness.
Excuse me, I'd like to ask if the price for teeth cleaning at your clinic is high?
Reply from the clinic
Hello sir/madam 😊 Our teeth cleaning service has flexible pricing depending on the actual condition of your teeth. The cost for teeth cleaning and polishing of both upper and … More
I had my dental work done here. The medical team was enthusiastic and dedicated!
The dental clinic is clean and modern. The staff are helpful and enthusiastic. The doctor provides thorough consultations.
This is my second visit to BIK! Excellent service! The doctors are dedicated and gentle. 10 out of 10, no complaints.
Excellent service, transparent pricing, attentive dentists and consultants; very satisfied.
The clinic space is clean and cool, the doctor uses a machine, and the receptionists are very helpful.
I am very satisfied with the doctor's attentive treatment. The receptionists were very helpful and made a warm welcome.
Satisfied with the service. The doctor was enthusiastic, friendly, and professional, resulting in beautiful teeth.
I'm very satisfied with the service at BIK International Dental Clinic! If I remember correctly, this is my third time having treatment here.
A reputable dental clinic, my family and I have visited it 10 times.
The dentist filled the child's tooth without pain and was very gentle. The receptionist was very helpful.
The doctor is excellent, highly skilled, provides attentive service, and the staff are very enthusiastic; overall, it's great, I'd give it 5 stars.
I've had braces since the end or middle of 9th grade and I'm happy with the dental clinic here.
The receptionist is very friendly and enthusiastic, the doctor is painless and friendly.
I went to the dentist to get braces at a reasonable price, very ok. The doctor and receptionists were very dedicated.
Reputable dental clinic, my family and I have visited here.
The dental clinic provides thorough consultations, and the doctors are enthusiastic.
The dental clinic provides attentive care and shows great concern for its patients.
My friend and I came here to get our teeth done. The doctor was good and didn't hurt anyone.
My family and I visited the clinic, and the doctor was very enthusiastic and attentive to our patients. Everyone should go there.
Hey everyone! This dental clinic now has a cosmetic dentistry service on the second floor. The technicians are enthusiastic and dedicated. I had my teeth cleaned here, and the doctor was very attentive. I recommend this place; it's great!
The dental clinic here also has the Ember Linh beauty salon, which does amazing skin treatments and permanent makeup.
Enthusiastic and attentive staff. After tooth extraction, they called to ask about the condition and schedule for stitch removal.
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