Patients
Reviews of BeDental.
Hanoi, Vietnam. 69 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.2 out of 10
Overall score
BeDental is a multi-branch international clinic in central Hanoi with strong tourist credentials including an English translator, WhatsApp booking, and 2-day crown turnaround. A credible in-review allegation of mass fake reviews and a walk-in price-doubling incident raise serious authenticity concerns. Core clinical outcomes for braces, implants, and extractions appear solid.
Authenticity
5/10Google 4.91/69 MEDIUM: -2 auth. Reviewer explicitly alleges ~200 fake 5-star reviews posted in 2 weeks; current total of 69 suggests many may have been removed.
Treatment quality
7/10MEDIUM -1 applied. One 3-star: teeth whitening failed within 24hrs, blotchy result; partial refund issued. Crown, implant, braces, and extraction outcomes well-documented.
Cleanliness
8/10Luxury waiting area consistently described: books, tea, music, essential oil scent. Thi Sach branch review confirms clean, bright, comfortable environment.
Team
8/10Dr. Nga (orthodontics) and Dr. Vi (extractions, braces) named. English translator Charlotte praised for above-and-beyond service. Braces reminder follow-up system noted.
Price value
7/10Walk-in quoted double the advertised price; online rate honored on request. VPBank promo: whitening 899k VND. Braces installments over 12 months. VBI insurance direct billing.
Tourist suitability
8/10Multiple tourists fly in for treatment from Italy, Canada, US. WhatsApp booking. English translator on staff. 2-day turnaround for crowns. Strongly tourist-ready infrastructure.
What comes up well
- English translator Charlotte on staff for international patients
- WhatsApp booking; 2-day crown and veneer turnaround
- Luxury waiting area: books, tea, music, essential oil scent
- VBI insurance direct billing; braces installments over 12 months
- Named doctors Dr. Nga (ortho) and Dr. Vi (extractions, braces)
Points to weigh
- Reviewer alleges ~200 fake 5-star reviews in 2 weeks -- credible mass manipulation
- Walk-in quoted double advertised price; had to request online rate
- Whitening failed within 24hrs with blotchy results (3-star, partial refund)
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 69 reviews
Contacted BeDental from my home country for an appointment. I flew to Hanoi to see them and they replaced my temporary crown with a permanent one in two days. The Dentist was knowledgeable and efficient and the work done was great. The English translator Charolette was great as well. Would recommend!
I recently had a teeth cleaning at the Thi Sach branch and was quite satisfied with the service quality. The clinic space was clean, bright, and very comfortable. Before the procedure, the doctor checked my oral condition and gave gentle advice, which made me feel more at ease. The teeth cleaning process was quick, the procedure was careful, and it wasn't as painful as I expected. After the…
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procedure, my teeth felt much cleaner and more comfortable. The staff were friendly, appointments were on time, and the location was quite easy to find.
I recently had porcelain veneers done at BeDental Clinic and I'm quite satisfied with the results. The clinic is clean, modern, and well-equipped, so the process went faster than I expected. The dentist provided thorough consultation on the color and shape of the veneers to suit my face, resulting in a very natural look. Everyone was very gentle during the procedure and constantly asked about my…
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comfort, which made me feel much more at ease. After completion, my teeth look much more even and beautiful, and I can eat and drink quite comfortably. The quality of service is excellent, and the customer care is great, so I think it's definitely worth experiencing.
After much research, I decided to choose this dental clinic for my porcelain veneers, and the results exceeded my expectations. The dentist is highly skilled and very meticulous, so the finished teeth look much more natural and beautiful. The procedure was gentle and painless, making me quite comfortable. The staff were enthusiastic and provided dedicated support from start to finish. The space is…
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modern, clean, and professional. The price is reasonable for the quality of service received. I am very satisfied and will definitely return if I need further dental care.
This place is amazing! Always friendly and honest. I've had excellent quality work done here a few times. Clear price lists, too. No complaints at all. English speaking staff so I've been well informed along the way. Great communication through WhatsApp. I highly recommend.
Here's another reputable dental clinic on Thi Sach Street for everyone to check out. I went there to have my impacted wisdom tooth extracted. I was quite nervous at first because I was afraid of the pain, but the doctor handled it incredibly quickly; it was done in no time. The anesthetic here is excellent, so I didn't feel anything during the procedure, and I didn't experience any swelling or…
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prolonged pain at home like I've heard about with other tooth extractions. I observed that the sterilization process here is quite strict, with each patient having their own set of instruments, which is very reassuring. The prices are transparent, and the doctor provides a quote before the procedure, so there's no need to worry about unexpected extra charges.
Overall, the experience was quite pleasant. Each time I visited, I found the space neat and clean, which was reassuring. The staff were friendly, easy to talk to, and didn't pressure me to buy extra services. The process was smooth and not rushed. After using the service, I found the results satisfactory, with no unpleasant issues. This is the kind of place I could return to many times without…
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hesitation.
The process was much smoother than I expected. I received thorough consultation on the shape and color of my teeth to suit my face, so the results look very natural 🤍 It wasn't a drastic change, but rather a fresher, more vibrant version of myself. Now I smile more, enjoy taking photos more, and no longer feel shy when interacting with others 🦷💫 It's true that a beautiful smile can change how…
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w you feel about yourself every day.
Prestigious dental clinic in Hanoi Painless and non-sensitive scaling and teeth whitening Many foreign visitors come here I will bring my parents here for implants
This is an amazing clinic. The doctors are attentive, professional and explain everything to the patients.
A reputable dental clinic in Hai Ba Trung district, Hanoi. Right next to the Old Quarter. I've had my porcelain veneers done here for 10 years. They regularly call for follow-up appointments and provide excellent customer care. The clinic seems to have many foreign patients.
Amazing clinic, I didn’t need appointment, I messaged them on the day and they let me come later that same day. Very quick procedure, I had my wisdom teeth taken out the same day. They discounted me 1 million dong as well!
Reply from the clinic
Dear Grace, Thank you so much for your wonderful 5-star review and for sharing your experience at BeDental! 🌟 We're truly delighted to hear that we could accommodate you on the same day — we always do our best to make dental care as accessible and stress-free as possible, especially for urgent cases like wisdom tooth extractions. It's great to know the procedure went smoothly and quickly for you! We also loved seeing the photo — keeping your extracted tooth as a little souvenir is actually more common than you'd think! 😊 We hope your recovery goes well, and we look forward to welcoming you back whenever you need us. Don't hesitate to reach out anytime! Warm regards, BeDental Customer Care Team 🦷
Wonderful fast service! Was able to schedule appointment and have same day service! Prices very affordable. Will definitely recommend this dental clinic to others!
Me and my partner visited and were given an appointment within 2 hours. The teeth cleaning (450k VND) was efficient and high quality, and the staff were professional and spoke English. Highly recommend to foreign visitors
Amazing service and a very good price. The lovely team welcomed me and my friend last minute. They were very clear with pricing and set clear instructions. So happy with the results, such a friendly welcoming professional team! Thank you all for a wonderful experience. 5 stars!
Had a really thorough scale and polish here for a great price. Really recommend
The doctor was dedicated and passionate, and the staff were friendly. I will definitely come back and recommend them to my friends.
Impeccable and fast service. On holiday in Hanoi for 4 days… I urgently needed a crown because I broke a tooth. I am extremely satisfied; moreover, the staff is reassuring and friendly.
My tooth hurt when I pressed on it, so I decided to go for a checkup. They said a little pain is normal after root canal treatment, and by the way, the checkup was free. I plan to come back in the future.
The quality and service here are excellent, attentive, enthusiastic, and trustworthy.
The doctor was enthusiastic and attentive, the staff were dedicated, and the hospital fee guarantee was convenient. The service was perfect; I will definitely come back again.
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