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Patients

Reviews of BeDental.

Hanoi, Vietnam. 69 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

7.2 out of 10

Overall score

50 reviews read

2 public sources checked

Confidence in the reading: Medium

Last written 20 May 2026

BeDental is a multi-branch international clinic in central Hanoi with strong tourist credentials including an English translator, WhatsApp booking, and 2-day crown turnaround. A credible in-review allegation of mass fake reviews and a walk-in price-doubling incident raise serious authenticity concerns. Core clinical outcomes for braces, implants, and extractions appear solid.

Authenticity

5/10

Google 4.91/69 MEDIUM: -2 auth. Reviewer explicitly alleges ~200 fake 5-star reviews posted in 2 weeks; current total of 69 suggests many may have been removed.

Treatment quality

7/10

MEDIUM -1 applied. One 3-star: teeth whitening failed within 24hrs, blotchy result; partial refund issued. Crown, implant, braces, and extraction outcomes well-documented.

Cleanliness

8/10

Luxury waiting area consistently described: books, tea, music, essential oil scent. Thi Sach branch review confirms clean, bright, comfortable environment.

Team

8/10

Dr. Nga (orthodontics) and Dr. Vi (extractions, braces) named. English translator Charlotte praised for above-and-beyond service. Braces reminder follow-up system noted.

Price value

7/10

Walk-in quoted double the advertised price; online rate honored on request. VPBank promo: whitening 899k VND. Braces installments over 12 months. VBI insurance direct billing.

Tourist suitability

8/10

Multiple tourists fly in for treatment from Italy, Canada, US. WhatsApp booking. English translator on staff. 2-day turnaround for crowns. Strongly tourist-ready infrastructure.

What comes up well

  • English translator Charlotte on staff for international patients
  • WhatsApp booking; 2-day crown and veneer turnaround
  • Luxury waiting area: books, tea, music, essential oil scent
  • VBI insurance direct billing; braces installments over 12 months
  • Named doctors Dr. Nga (ortho) and Dr. Vi (extractions, braces)

Points to weigh

  • Reviewer alleges ~200 fake 5-star reviews in 2 weeks -- credible mass manipulation
  • Walk-in quoted double advertised price; had to request online rate
  • Whitening failed within 24hrs with blotchy results (3-star, partial refund)

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.9

out of 5, from 69 reviews

5 67
4 0
3 1
2 0
1 1
nguyễn huyenthanh submitted to SmileJet 5.0 out of 5
I went with a friend to have their wisdom teeth extracted. The service here is completely different from other places. The doctor provided consultation and a price quote before starting the procedure. This is a reputable place worth visiting.
Minh Phạm Quang submitted to SmileJet 5.0 out of 5
Reputable dentistry, I have had my teeth done here for many years, always trust Bedental
Pat Hennessy submitted to SmileJet 1.0 out of 5
Near 200 5 star reviews in the last two weeks. Do you know how hard it is to get just one person to review, and how long it takes. sorry but I calling this one out. BS to the highest degree. Staying well clear.
Ly thi Van Anh submitted to SmileJet 5.0 out of 5
Dr. Vi is very cheerful and dedicated to taking care of patients' teeth. P.S.: The doctor and his assistants are very good at calming patients down before tooth extractions, so they no longer feel scared 😱😱… …
lan le submitted to SmileJet 5.0 out of 5
I started my orthodontic treatment at this dental clinic. I had many worries, but Dr. Nga helped me overcome my fear of tooth extraction and braces. Hopefully, everything goes smoothly.
Dr. Thu Skin submitted to SmileJet 5.0 out of 5
Wow, first time visiting orthodontic service. The doctor enthusiastically consulted exactly what I needed to solve, so I decided to do it right away. Had orthodontic treatment and wisdom tooth extraction at the dental office. Enthusiastic staff, friendly doctor
Trần công Minh submitted to SmileJet 5.0 out of 5
I really like the dental care at bedental, very luxurious and professional.
Sang Pham submitted to SmileJet 5.0 out of 5
Bedental is a great orthodontic clinic, the staff is very professional. The service is friendly and enthusiastic. Luxurious and clean.
수심 submitted to SmileJet 5.0 out of 5
I had root canal treatment, dental crowns, and wisdom tooth extraction at Bedental Dental Clinic. I am very satisfied with the doctor, assistants, and consultants here. I will definitely come back and recommend you to my friends. Thank you, Bedental Dental Clinic.
Nguyễn khắc Tình submitted to SmileJet 5.0 out of 5
I have been to Bedental Dental Clinic for teeth whitening, the consulting staff is very enthusiastic. The doctor and assistants operate very gently and carefully. I feel satisfied with the quality as well as the price here. I will definitely recommend to friends and relatives to use the service.
hoàng văn Minh submitted to SmileJet 5.0 out of 5
It was truly wonderful to have my dental work done at Bedental; I'm very satisfied with the quality of service here.
Hoàng Thị lan submitted to SmileJet 5.0 out of 5
Really when I came here I experienced the most luxurious and best service ever.
Đỗ Minh Nhật submitted to SmileJet 5.0 out of 5
I had my braces fitted here and the quality of service and everything else was excellent.
Trịnh Minh Tú submitted to SmileJet 5.0 out of 5
I had my wisdom teeth removed here. The doctor was very careful and painless. Friendly staff!
Quốc Khánh submitted to SmileJet 5.0 out of 5
As a customer from the US. Finding a trustworthy place to do teeth is not easy. For me, dedication, quality, hygiene and reputation are what I care about most. Dental Implants…
본화 submitted to SmileJet 5.0 out of 5
I absolutely love the waiting area at Bedental Dental Clinic. It's cozy and luxurious, with books, tea, and music. I especially love the scent of essential oils; it's incredibly relaxing. As for Dr. Vi's skills, there's nothing more to say. Before coming here for braces, I had been lurking in Bedental Dental's orthodontic group for a long time, witnessing many "ugly ducklings turn into swans,"…
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so I have high hopes for my case. Keep going! Two years will fly by!!!

Hải Sơn submitted to SmileJet 5.0 out of 5
I find Bedental Dental Clinic to be one of the leading reputable dental clinics for orthodontics. I'm getting my dental care and check-ups there regularly. If you're considering braces, you might want to check out their installment payment plan.
Đức Thành submitted to SmileJet 5.0 out of 5
After wearing braces for 1.5 years, the results are remarkable. I feel much more confident when interacting with people, and I'm so excited to have them removed in a few months.
Huy Việt submitted to SmileJet 5.0 out of 5
These are my teeth three months after having my braces removed. They look beautiful from every angle. I'm so grateful to my best friend for recommending Bedental, a very reputable and high-quality dental clinic, to entrust my smile to.
Thanh Trung submitted to SmileJet 5.0 out of 5
The cost of braces is actually quite high compared to my budget, but luckily I found Bedental Dental Clinic which offers partial support through installment payments. I found it very reasonable; their policy is great for those who can't afford braces like me.
thanh bình submitted to SmileJet 5.0 out of 5
I remember the time I was wondering about the cost of ceramic braces and whether braces hurt. Now, I only have one week left until I get them removed. I had my braces done at Bedental Dental Clinic, and the team was very dedicated throughout the process. They reminded me of appointments, asked about my condition, and closely monitored my treatment. I'm very happy to have found a reputable dental…
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clinic for myself.

Huynh Nguyễn submitted to SmileJet 5.0 out of 5
I had my teeth straightened here; the braces are very nice and secure. The team of doctors is highly skilled.
Thái Tis submitted to SmileJet 5.0 out of 5
My Nacera porcelain veneers, done in 2018, are still shiny and beautiful. I'm very pleased and satisfied with my porcelain veneer treatment at BeDental. Just watch my video to see how beautiful they are in real life!
Anh Duc submitted to SmileJet 5.0 out of 5
Take your girlfriend to get porcelain veneers without grinding down the enamel.

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