Patients
Reviews of BeDental.
Hanoi, Vietnam. 69 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.2 out of 10
Overall score
BeDental is a multi-branch international clinic in central Hanoi with strong tourist credentials including an English translator, WhatsApp booking, and 2-day crown turnaround. A credible in-review allegation of mass fake reviews and a walk-in price-doubling incident raise serious authenticity concerns. Core clinical outcomes for braces, implants, and extractions appear solid.
Authenticity
5/10Google 4.91/69 MEDIUM: -2 auth. Reviewer explicitly alleges ~200 fake 5-star reviews posted in 2 weeks; current total of 69 suggests many may have been removed.
Treatment quality
7/10MEDIUM -1 applied. One 3-star: teeth whitening failed within 24hrs, blotchy result; partial refund issued. Crown, implant, braces, and extraction outcomes well-documented.
Cleanliness
8/10Luxury waiting area consistently described: books, tea, music, essential oil scent. Thi Sach branch review confirms clean, bright, comfortable environment.
Team
8/10Dr. Nga (orthodontics) and Dr. Vi (extractions, braces) named. English translator Charlotte praised for above-and-beyond service. Braces reminder follow-up system noted.
Price value
7/10Walk-in quoted double the advertised price; online rate honored on request. VPBank promo: whitening 899k VND. Braces installments over 12 months. VBI insurance direct billing.
Tourist suitability
8/10Multiple tourists fly in for treatment from Italy, Canada, US. WhatsApp booking. English translator on staff. 2-day turnaround for crowns. Strongly tourist-ready infrastructure.
What comes up well
- English translator Charlotte on staff for international patients
- WhatsApp booking; 2-day crown and veneer turnaround
- Luxury waiting area: books, tea, music, essential oil scent
- VBI insurance direct billing; braces installments over 12 months
- Named doctors Dr. Nga (ortho) and Dr. Vi (extractions, braces)
Points to weigh
- Reviewer alleges ~200 fake 5-star reviews in 2 weeks -- credible mass manipulation
- Walk-in quoted double advertised price; had to request online rate
- Whitening failed within 24hrs with blotchy results (3-star, partial refund)
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 69 reviews
Very good. The doctor is very meticulous and provides very attentive customer care. The staff are dedicated to serving customers. Good
The dental clinic is very professional and provides excellent service.
I had a very positive experience. The doctor immediately explained what to do. They cleaned my teeth very well and then, with great care and professionalism, replaced my teeth with veneer "top quality ceramic". Now I finally look very beautiful when I smile. Thank you. I'll be back in June for more treatments. Anna from Italy.
As a foreigner, I was a bit worried about the language barrier, but this clinic really helped me a lot. I love how the staff were willing to assist me through the whole process from A to Z. I explained my issue, and they immediately checked my tooth without hesitation. What surprised me the most was that they didn’t charge me a single penny. Even though no treatment was needed, they still gave…
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e me the best advice for prevention. I truly appreciate their kindness. So if you ever have any dental issues, please visit this clinic! They really take care of you.
Incredible experience… in less than two days they removed two cavities and made me a crown… I recommend it!
Top medical aesthetic services in Hanoi, reasonably priced and in a clean environment!
I cannot say enough good things about this dental office, but what truly makes it exceptional is their amazing assistant, Hong Nhung. Not only does she translate everything for English-speaking patients with patience and clarity, but she also goes far beyond her role. After my appointment, she personally checked in with me to make sure I was okay and still having a good time in Hanoi despite the…
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e dental emergency. When the streets in the Old Quarter were closed and my luggage got stuck at my old hotel, I thought there was no way to retrieve it. Somehow, she managed to arrange everything, calling a Grab driver, coordinating with the hotel, and even paying for the transfer herself. My luggage arrived safely at my new hotel without me lifting a finger. Her kindness, care, and selflessness truly left me speechless. Hong Nhung is more than just an assistant - she’s a blessing, and she turned what could have been a stressful situation into an experience of pure relief and gratitude. Highly recommend—not only for the quality of the dental office itself, but for the extraordinary people like her who make patients feel cared for in every possible way.
The dental clinic is very reputable; they clean teeth thoroughly and remove tartar completely.
The dentist who pulled my tooth was very skilled; there was no swelling or pain at all.
I am very satisfied with the service at BeDental. The clinic is clean, the doctors are dedicated, and the dental implant procedure for my mother went very well. She can eat and chew comfortably without pain. Very trustworthy!
Very fast dental service. No need to queue. Nice and modern facilities. Worth going for dental treatment
The staff take care very enthusiastic, the facilities are clean. I will come back to support in the future!
Excellent teeth whitening and cleaning. There's a VPBank card promotion offering a 70% discount on teeth whitening, now only 899k VND. I've had mine whitened several shades!
A reputable dental clinic for children's dental check-ups and fillings. A father and son came for a check-up and treatment; the nurses knew how to soothe the child and were very experienced in treating children's teeth.
The dental clinic is excellent. The prices are affordable for the elderly. Dental implants are cheaper than at the hospital.
Reputable dental clinic in Hanoi that extracts wisdom teeth painlessly Many foreign patients Quite crowded They offer direct insurance coverage for hospital fees from several insurance companies I used VBI.
Quick and thorough dental examination. The doctor was very careful and advised me on the price before the tooth extraction.
Very good and attentive dental service. Quick tooth extraction, little pain.
I did a whitening procedure here and unfortunately it didn't work well. less than 24 hours later the white was already starting to disappear. leaving blotchy spots of white and natural color on my teeth which was not pretty at all. I still give them stars because they were very kind and above all attentive to the situation and gave me a partial refund. nothing to say about the cleaning, it…
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went well and was good enough.
I went to BeDental to get a night guard made. You can easily communicate with the dental practice via WhatsApp and get an appointment very quickly. They did everything on the same day. I'm absolutely thrilled with the result.
Get your whole family's teeth checked here. This dental clinic is very reputable 🥰🥰🥰 …
I came for a braces consultation with my sister, and the atmosphere was very comfortable. The doctor who advised me was Dr. Nga, who has a lot of experience with orthodontics. The examination was quite thorough, and I was advised to get metal braces without needing any extractions. The cost was 35 million VND, payable in installments over 12 months. Overall, I'm satisfied.
Nice experience getting laser teeth whiten. She really improved my shade significantly. Much more effective than what we have in Canada, but the lasers are strong and you will have sensitivity. Check price online. As a walk-in, I was quoted double what was advertised online. They honoured the listed price.
I had a great experience here today. Got my teeth cleaned and they feel great! Service was wonderful from the reception to the dentist. Price was fair and they didn’t try to get me to have work done that wasn’t needed. I will definitely return when I’m back in Hanoi.
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