Patients
Reviews of AquaCare Dental.
Hanoi, Vietnam. 78 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.3 out of 10
Overall score
AquaCare is an Invisalign-certified Hanoi clinic with an English brand and strong long-term patient loyalty for orthodontic and cosmetic work. The lead doctor (Dr. Quang) receives frequent praise but also a documented complaint about aggressive behavior toward staff and condescension toward patients. Located in outer Thanh Xuan with no website.
Authenticity
5/104.95/78 Google (MEDIUM -2 auth). No website. 'Number 1 in world' review signals planted content. Dr. Quang named frequently; Ms. Cuc named. Foreign patient sighted.
Treatment quality
6/10MEDIUM -1 treat. Invisalign, braces, veneers, extractions all reported with positive outcomes. Dr. Quang shouting at staff per 1-star review -- no clinical failures cited.
Cleanliness
8/10Multiple reviews cite international standard, clean and airy space. No hygiene complaints in 50-review sample.
Team
7/10Dr. Quang named as primary treating doctor; Ms. Cuc as ortho assistant. Foreign patients attended. Volatile temperament flagged in 1-star (shouting at staff, condescending tone).
Price value
7/10Invisalign package includes lifetime check-ups and tartar removal. 'Reasonable prices' cited repeatedly. No published price list visible.
Tourist suitability
5/10Thanh Xuan DOMESTIC outer Hanoi zone. English brand name, Invisalign provider, foreign patient confirmed. No website limits discoverability for tourists.
What comes up well
- Invisalign provider with lifetime free check-up package
- Dr. Quang: multiple long-term ortho and cosmetic patients
- English brand positioning; foreign patients confirmed
- Clean, international-standard facility
Points to weigh
- MEDIUM Google manipulation signal (4.95/78); planted-sounding 'number 1' reviews
- Dr. Quang: 1-star documents shouting at staff and condescending patient manner
- No website -- limits pre-visit transparency and trust signals
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 78 reviews
Thank you Dr. Quang and the medical team for helping my child have strong teeth and a beautiful smile.
After getting braces, my teeth look much better and my jaw is more streamlined. I highly recommend it!
AquaCare Dental Clinic has a clean, modern space and a team of professional, dedicated doctors. The attentive customer service makes me feel comfortable and secure. This is a reliable dental address for everyone.
The service here is very attentive and thoughtful. The doctors are friendly and enthusiastic. After getting braces, I feel more confident when I smile 🫶 …
Thank you, Dr. Quang, for helping me smile confidently and establish a regular oral hygiene routine.
Thank you, doctor, for helping my child get rid of the toothache.
Good service, doctors are professional, friendly, enthusiastic and very gentle
The wisdom tooth extraction was painless. Thank you very much to Dr. Quang and the entire medical team.
Thank you Dr. Quang for helping my wife and I.
Thank you, Dr. Quang, for taking care of my whole family's dental health.
Thank you Dr. Quang and all the staff at AquaCare Aesthetic Clinic, 173 Nguyen Ngoc Vu Street, Cau Giay District!
Both times I had my impacted wisdom tooth extracted, it was very smooth. I only felt a slight discomfort on the first day, but it was very gentle afterward. The staff were very helpful and attentive.
Reputable dental clinic, takes good care of patients 😋 …
I had my dental work done here and I'm very satisfied. Thank you very much, Dr. Quang.
Today I got to check in with my manly orthodontist.
My son and I are taking care of our teeth here. The doctor is gentle, attentive and enthusiastic.
My whole family is getting braces at the dental clinic. I am very satisfied with the quality of service and treatment plan that Dr. Quang provided. Thank you very much, Dr. Quang.
Good service, the doctors here are friendly, enthusiastic and highly specialized.
Psychological dentistry, doctors and staff are enthusiastic and careful, ncl 10 points
I'm getting braces here, 5 star service quality is very good
The staff here is super gentle and enthusiastic. Good service, reasonable price. Everyone should come and try it.
The doctor and staff take very good care of me and are very dedicated to me. The facilities are modern and clean.
I'm getting braces here, I feel satisfied with the quality of service here.
The service here is very good, the staff is enthusiastic.
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