Patients
Reviews of Align Dental.
Hanoi, Vietnam. 87 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.6 out of 10
Overall score
Align Dental in Dong Da, Hanoi is a well-established multi-specialty clinic with named Hanoi Medical University-affiliated doctors, a loyal domestic patient base dating back to 2018, and a full range of treatments including Invisalign and Swiss/Korean implants. Staff proactively remind patients of appointments and offer evening hours. No evidence of English-language capability or international patient experience.
Authenticity
6/10Google 4.86/87: LIGHT deduction (-1 auth). Reviews genuine and varied. Named doctors and long-term patient relationships strengthen credibility.
Treatment quality
7/10Invisalign, Swiss/Korean implants, veneers, braces, root canal. Durable results documented since 2018. One 1-star: doctors mostly recent graduates lacking experience.
Cleanliness
7/10Multiple reviews: clean, spacious, sterile rooms. No negative cleanliness mentions.
Team
8/10Named doctors: Dr. Phuong Anh, Dr. Quynh, Dr. Thanh, Dr. Ngoc. Staff (Ms. Van) provides appointment reminders. Evening hours available. Hanoi Medical University affiliates noted.
Price value
7/10Described as reasonable across multiple reviews. No specific overpricing complaints.
Tourist suitability
5/10Dong Da inner Hanoi (PRIMARY zone). All reviews Vietnamese domestic. No English reviews, no foreign patients evident. No tourist infrastructure signal.
What comes up well
- Multiple named specialists including Hanoi Medical University affiliates
- Durable outcomes documented since 2018 across implants and veneers
- Proactive appointment reminders and evening flexibility
- Full range: Invisalign, Swiss/Korean implants, veneers, braces
Points to weigh
- One 1-star: doctors mostly recent graduates, lacking experience for braces
- No English reviews or international patient evidence
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 87 reviews
I was quite nervous the first time I had dental implants, but the doctor gave me thorough advice and performed the procedure gently, so it wasn't as painful as I had imagined.
Dr. Thanh had my tooth extracted very smoothly 🥰 …
The doctors here are incredibly enthusiastic and caring towards patients.
The dental clinic is clean and the staff are enthusiastic 🤩 …
The doctor examined me gently; there was nothing to complain about.
I'm currently getting braces here and I find the doctor to be good; the procedure is gentle.
I had my wisdom tooth extracted here, and Dr. Thanh did it for me in a really relaxed way.
The dental clinic is very clean and has modern equipment. The doctor provided clear advice, worked gently, and was very dedicated. I felt at ease throughout the treatment process, and the cost was reasonable. Very trustworthy!
I had a dental filling done here and it was fine.
Professional medical team, excellent customer service, definitely worth experiencing ☺️
The consultants were enthusiastic and attentive, the service was excellent, and the doctor was gentle.
The hygiene was terrible; the clinic's sofas were infested with bedbugs, causing those waiting to get itchy and gradually bitten—it was disgusting.
Reply from the clinic
We are very sorry to read this feedback. However, the clinic currently has no cases matching the description. Hygiene is always strictly controlled. Please contact us directly so we can check and provide specific assistance.
I had lingual braces here and my teeth are moving well; the doctor was very gentle with me.
I came to get my teeth filled and felt comfortable and smooth.
I am an international visitor to Hanoi and was in need of urgent dental care. Despite language barrier, I had a seamless experience with a patient friendly front desk that quickly helped me secure an appointment. The doctor was extremely proficient and able to quickly diagnose and treat me. Extremely grateful for your timely support and best wishes to the clinic 🙏🏼
Clean clinic, friendly and cheerful staff, 10 points for service 😘 …
The consultant was very helpful and explained each step in detail. I'm very afraid of pain, but I felt completely at ease having it done here. I highly recommend it!
The dental clinic is clean and beautiful, the reception staff are attentive and enthusiastic, and the doctors are highly skilled. I had a tooth extracted here and had no problems; it went very smoothly. I will recommend this place to my family and friends.
Reputable clinic High quality service, helpful staff, everyone should come and experience the service!
This dental clinic is highly reputable and professional. All the doctors graduated from and teach at Hanoi Medical University. The customer service is excellent, gentle, and enthusiastic.
The dental clinic is very nice and the service is excellent.
The clinic is clean and beautiful, and the staff are enthusiastic.
Maximum satisfaction. Everything went quickly and professionally. Beautiful, clean and modern environment. The doctor was very kind and humane, as were all the nurses.
New, clean clinic. Dedicated doctor and staff. Should make an appointment with Dr. Thanh before coming to avoid having to come back a second time like me if I need to have a tooth extracted/planted I was introduced by a friend, the cost is ok
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