Patients
Reviews of Align Dental.
Hanoi, Vietnam. 87 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.6 out of 10
Overall score
Align Dental in Dong Da, Hanoi is a well-established multi-specialty clinic with named Hanoi Medical University-affiliated doctors, a loyal domestic patient base dating back to 2018, and a full range of treatments including Invisalign and Swiss/Korean implants. Staff proactively remind patients of appointments and offer evening hours. No evidence of English-language capability or international patient experience.
Authenticity
6/10Google 4.86/87: LIGHT deduction (-1 auth). Reviews genuine and varied. Named doctors and long-term patient relationships strengthen credibility.
Treatment quality
7/10Invisalign, Swiss/Korean implants, veneers, braces, root canal. Durable results documented since 2018. One 1-star: doctors mostly recent graduates lacking experience.
Cleanliness
7/10Multiple reviews: clean, spacious, sterile rooms. No negative cleanliness mentions.
Team
8/10Named doctors: Dr. Phuong Anh, Dr. Quynh, Dr. Thanh, Dr. Ngoc. Staff (Ms. Van) provides appointment reminders. Evening hours available. Hanoi Medical University affiliates noted.
Price value
7/10Described as reasonable across multiple reviews. No specific overpricing complaints.
Tourist suitability
5/10Dong Da inner Hanoi (PRIMARY zone). All reviews Vietnamese domestic. No English reviews, no foreign patients evident. No tourist infrastructure signal.
What comes up well
- Multiple named specialists including Hanoi Medical University affiliates
- Durable outcomes documented since 2018 across implants and veneers
- Proactive appointment reminders and evening flexibility
- Full range: Invisalign, Swiss/Korean implants, veneers, braces
Points to weigh
- One 1-star: doctors mostly recent graduates, lacking experience for braces
- No English reviews or international patient evidence
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 87 reviews
My child is currently getting braces here. The staff are very enthusiastic and especially good at remembering names, and the doctors are attentive and caring. Everyone should come and experience it!
The clinic is clean, spacious, and well-maintained. The doctors and staff are enthusiastic and provide excellent customer service.
Each time I had my teeth tightened, it was a little sore, but I was still very happy. Dr. Phuong Anh was cheerful, the receptionist, Ms. Van, was very enthusiastic and kept calling to remind me of my appointment, and the security guard was also very thoughtful.
Dr. Thanh treated my root canal gently and painlessly. The receptionists were friendly and chatty, and the clinic was very nice. Everyone should go there for a check-up!
This is a reputable orthodontic clinic, the receptionists are gentle, the security guards are attentive, and Dr. Ngoc, who is currently doing my braces, is incredibly dedicated. Everyone should go there for a check-up.
I'm currently getting braces at the clinic of a professor at the medical university. He's very gentle and caring in his advice; it's a reputable place for braces.
My child is getting braces here. The doctor is very gentle and soothing to children. My friend, who is most afraid of going to the doctor, isn't scared at all here. Moms with young children can consider going here for checkups.
The doctor here is very friendly; she smiles whenever she sees a patient. The nurses are lovely. I had my braces done by Dr. Quynh and my teeth are moving quickly. I highly recommend this place to everyone!
I had my teeth cleaned and it was very comfortable, no pain or discomfort. The dentist was friendly and the receptionists were enthusiastic and nice.
What impressed me was that the staff spoke politely and provided just the right amount of support, without making me feel pressured.
I found this place suitable for people who need thorough consultation before receiving any service because the communication is quite clear and concise.
I decided to try their orthodontic services after being recommended by friends. The clinic was clean and tidy, the staff were friendly, and the doctor explained everything very clearly.
It was my first time visiting the dentist, but the experience was quite good. The doctor was very thorough, never rushed, and always asked about my feelings throughout the treatment.
The facilities look quite modern, with new dental chairs and equipment, which makes me feel more confident.
A great experience. The doctors and nurses were very careful, dedicated, and highly professional. I live in the province but still chose to be treated here because I felt confident in the doctors' expertise.
This was my first time visiting the dental clinic, but the experience was excellent. The clinic was clean and the equipment was modern. The doctor explained each step of the treatment clearly, which made me feel very reassured. The staff were very helpful, and I didn't have to wait long.
I'm currently undergoing orthodontic treatment at the dental clinic and I'm very satisfied. The doctor closely monitors each follow-up appointment and explains the condition of my teeth in detail. The staff are very attentive in reminding me of appointments.
After getting my braces done here, my teeth are straighter and I smile much more confidently. The doctor is dedicated, the clinic is modern, and the service is very professional.
Each orthodontic follow-up visit is thoroughly checked, and the force is adjusted appropriately, resulting in minimal pain.
I used to be afraid to go to the dentist, but after a few visits here, I feel much less anxious because everyone is very gentle.
Friendly dental practice. They provide suitable solutions and don't overcomplicate things.
Anyone considering getting braces here should think carefully!!! The professional quality and customer service are poor. The doctors lack experience; most are recent graduates.
Reply from the clinic
The clinic regrets that your experience was not as expected. Our doctors always strive to provide the best results and service for our patients. Please leave your information or contact the clinic directly so we can review your records and assist you better. Thank you for your feedback.
Terrible service. How can a dentist with such bad teeth make other people's teeth look beautiful?
After getting dental implants, chewing feels much better, and I no longer experience the discomfort I had before.
Want the same for your own teeth? Send a photo and we will come back with a written quote from Align Dental.
Ask on WhatsApp