Picasso Dental Clinic Hanoi (Westlake Square Branch): frequently asked questions
Picasso Dental Clinic Hanoi (Westlake Square Branch) is a premium-listed dental clinic in abroad with 221 verified reviews averaging 4.9/5. The questions below are the ones patients most commonly ask before booking treatment. They cover logistics, documentation, pricing, and what to expect from the process of getting dental work done abroad.
How does the Invisalign process work at Picasso Dental Clinic's Westlake Square branch, and how long does it take?
At Picasso Dental Clinic Hanoi's Westlake Square branch at Embassy Garden, Invisalign treatment begins with a 3D digital scan of your teeth using an intraoral scanner, eliminating the need for traditional putty impressions. The scan data is submitted to Invisalign's ClinCheck software, which generates a virtual simulation of your tooth movement from start to finish. You review and approve this simulation before any aligners are ordered. A typical Invisalign Full case takes 12 to 18 months with aligner changes every 1 to 2 weeks; Invisalign Lite for minor corrections can be completed in 3 to 6 months. The Westlake Square branch conducts check-up appointments every 6 to 8 weeks, making it convenient for Embassy Garden residents and West Lake expats who do not want frequent clinic visits.
What should I expect during a wisdom tooth extraction at the Westlake Square branch?
Wisdom tooth extraction at Picasso Dental Clinic Hanoi's Westlake Square branch begins with a digital panoramic X-ray to assess the position, angulation, and root shape of the tooth. Simple erupted wisdom teeth are removed under local anaesthetic in 15 to 30 minutes. Partially impacted or horizontally positioned teeth require a surgical approach, where the dentist makes a small incision in the gum, removes a portion of bone if necessary, and sections the tooth for removal. This takes 30 to 60 minutes. Dissolvable sutures are placed and typically dissolve within 7 to 10 days. Post-operative instructions cover diet, pain management (paracetamol and ibuprofen alternating), and warning signs for dry socket. A follow-up call from the clinic is made 48 hours after the procedure.
What is involved in root canal therapy at the Westlake Square branch, and how many visits are typically needed?
Root canal therapy at Picasso Dental Clinic Hanoi's Westlake Square branch is performed using rotary nickel-titanium instruments and electronic apex locators, which improve precision and reduce treatment time compared with manual techniques. For a straightforward single-rooted tooth such as a front incisor, treatment can often be completed in a single 60 to 90 minute appointment. Molar teeth with multiple curved canals typically require 2 appointments: the first to clean and shape the canals, and the second to fill and seal them. Digital X-rays are taken at multiple stages to confirm instrument position and final fill quality. After root canal treatment, the tooth is restored with a crown within a few weeks to protect it from fracture. The Westlake Square branch uses rotary files from leading brands including ProTaper Gold and WaveOne Gold.
Is the Westlake Square branch convenient for Embassy Garden staff and diplomatic community residents?
Picasso Dental Clinic Hanoi's Westlake Square branch at Embassy Garden is positioned to serve one of Hanoi's highest concentrations of diplomatic staff, NGO workers, and international corporate employees. The Embassy Garden complex hosts a number of foreign embassies and international organisations, and the clinic is within easy walking distance for residents and staff based there. Operating hours of 8:30 am to 6 pm, 7 days a week, mean appointments can be arranged before or after standard embassy working hours or on weekends without disrupting a working week. The clinical team communicates in English and is experienced in coordinating with dental records held at other international clinics, making transitions for relocating diplomats straightforward.
Does the Westlake Square branch offer Saturday and Sunday appointments, and are they available for complex procedures?
Yes, Picasso Dental Clinic Hanoi's Westlake Square branch is open 7 days a week from 8:30 am to 6:00 pm, including Saturdays and Sundays. Weekend appointments are available for the full range of treatments offered on weekdays, including implant consultations, Invisalign check-ups, root canal therapy, extractions, and cosmetic work. There is no surcharge for weekend appointments. This is particularly valuable for expat professionals in the West Lake area who cannot take time off during the working week, and for dental tourists who arrive on weekends and want to begin their assessment without losing a day. Weekend slots fill up faster than weekday appointments, so booking 2 to 3 days in advance is recommended for complex procedures.
What digital X-ray technology is used at the Westlake Square clinic, and how does it benefit patients?
Picasso Dental Clinic Hanoi's Westlake Square branch uses digital radiography throughout, including digital periapical sensors for single-tooth images and a digital panoramic unit for full-mouth views. Digital X-rays produce approximately 70 to 80 percent less radiation than conventional film X-rays, which is a meaningful benefit for children and patients who require multiple exposures during complex treatment. Images appear on screen within seconds, allowing the dentist to review, zoom, and annotate them with the patient present so findings can be explained clearly. No chemical processing is needed, and images are stored digitally in the patient record for easy comparison at future visits. For implant planning, the clinic also performs cone-beam CT scans that produce 3D images of bone anatomy in cross-section.
How does the Westlake Square branch manage pain and numbing during treatment for patients who are nervous?
At Picasso Dental Clinic Hanoi's Westlake Square branch, pain management begins with a topical anaesthetic gel applied to the gum for 60 seconds before any injection is given, which significantly reduces the sensation of the needle. The local anaesthetic is then administered slowly using a fine-gauge needle to minimise discomfort further. For patients who remain anxious after local anaesthetic, the dentist uses a pause-and-check approach, stopping at intervals to confirm comfort before continuing. Oral sedation is available for patients who experience more significant anxiety; a mild sedative tablet taken before the appointment produces a calm, drowsy state while you remain conscious and responsive. The team is trained to recognise anxiety cues and will never proceed with a procedure if a patient appears distressed.
Does Picasso Westlake Square offer dental care for children, and what services are available for young patients?
Picasso Dental Clinic Hanoi's Westlake Square branch provides dental care for children from age 3 upward. Paediatric services include preventive check-ups, fluoride varnish applications, fissure sealants for newly erupted permanent molars, and treatment of early childhood cavities using tooth-coloured materials. The clinic conducts early orthodontic assessments from around age 7 to 8 to identify crowding, bite issues, or growth patterns that benefit from early guidance. For children with dental anxiety, the team uses a tell-show-do approach and, where needed, nitrous oxide inhalation sedation, which is mild, safe, and wears off within a few minutes of removing the mask. Parents are welcome to stay in the treatment room throughout. The friendly, calm environment at the Embassy Garden location helps reduce first-visit anxiety.
What can I eat and drink after common procedures at the Westlake Square branch?
Dietary guidance at Picasso Dental Clinic Hanoi's Westlake Square branch depends on the procedure. After a routine filling, wait at least 1 hour before eating and avoid very hard or sticky foods for 24 hours. After tooth whitening, follow a white diet for 48 hours: avoid coffee, red wine, tomato-based sauces, and coloured beverages. After an extraction or implant placement, stick to soft foods such as soup, yoghurt, eggs, and mashed vegetables for 3 to 5 days, avoid hot drinks for the first 24 hours, and do not use a straw. After root canal treatment, avoid chewing on the treated side until the permanent crown is placed. After Invisalign aligner changes, you may eat anything after removing the aligners, but rinse before reinserting. Written post-operative instructions are always provided at discharge.
Can Picasso Westlake Square accept referrals from other clinics, and how are records transferred?
Picasso Dental Clinic Hanoi's Westlake Square branch regularly accepts referrals from other dental clinics, both within Vietnam and from abroad. If you have been assessed or partially treated at another practice, the team at Westlake Square will request your existing X-rays, treatment notes, and any previous study models or scans. These can be sent digitally via email before your appointment so the dentist can review them in advance and spend the consultation time on examination and planning rather than repeating diagnostics. For patients referred from within the Picasso 6-branch network, records are transferred automatically through the shared system. For external referrals from overseas clinics, a brief summary letter from the referring dentist in English is helpful but not mandatory.
What patients say about Picasso Dental Clinic Hanoi (Westlake Square Branch)
A selection from verified SmileJet reviews. Names are shown as first name only.
- ★★★★★ Saskia
Dutch, my partner and I are both pilots based out of Hanoi for two years. Picasso Westlake fits our weird schedules. The clinic has accommodated last minute appointment changes more than once when our rosters shifted. The team is friendly and the quality of care is excellent. Both of us have had cleanings, I had one filling done last year, and m...
- ★★★★☆ Annaliese
German, working in Hanoi for a year. Came in for a comprehensive check and cleaning. The dentist was thorough and professional. She identified two small areas to monitor but no immediate work needed which I appreciated as honest. Knocking off one star because the front desk gave me conflicting information about the price over the phone versus wh...
- ★★★★★ Ravi
Indian, in Hanoi for a five month consulting engagement. Got my teeth cleaned and one old filling replaced. The dentist was efficient and skilled. Used a digital scanner for the new filling which gave a much more precise fit than the old technique. Total cost was less than what I pay in Mumbai for just a cleaning. Excellent value and quality com...
- ★★★★★ Susan
British, retired, in Hanoi visiting my niece for six weeks. She booked me an appointment because I had mentioned a niggling tooth ache. The dentist took xrays, identified a hairline crack on the molar, and we agreed on a crown to prevent further damage. Done across two appointments during my stay. The crown fits perfectly and the ache is gone. T...
- ★★★★★ Diego
Mexican, here on a 6 month assignment. Cleaning + filling done. Dentist was great, prices fair, English clear. Solid clinic.
A note on dental tourism planning
A few things worth keeping in mind regardless of which clinic you choose:
- Travel logistics still apply. Even with a well-run clinic, dental tourism involves visa timing, recovery windows, and the possibility of needing follow-up care after returning home. Implant work typically requires a second visit several months after the initial placement.
- Pricing varies by case. Any figures shown are starting points. Your actual treatment cost depends on imaging, bone condition, and materials selected, which can vary by a factor of three or more for the same procedure.
- Get a written treatment plan. Before committing to travel, request a written plan from the clinic via SmileJet's quote system. That plan should specify procedures, materials, session count, and total cost. If a clinic cannot provide this, that is itself useful information.
Have a question not covered here?
The most direct way to get clinic-specific answers is through SmileJet's quote request. Submit your case details and any specific questions you have, and Picasso Dental Clinic Hanoi (Westlake Square Branch) will respond with a personalised treatment plan, indicative pricing, and answers to your questions , typically within 24 hours. No fees, no commitment.