Patients
Reviews of Zensmile Dental.
Hanoi, Vietnam. 53 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.0 out of 10
Overall score
Zensmile Dental at Vinhomes Gardenia offers a modern, luxurious clinic experience in the Nam Tu Liem residential district of Hanoi. Services are comprehensive and the space is consistently praised as beautiful and well-equipped. The near-perfect rating triggers MEDIUM manipulation adjustment and the outer Hanoi location limits tourist appeal.
Authenticity
4/10Rating 4.92/53, MEDIUM manipulation: -2 auth, -1 treat. Only 1-star is a noise complaint about grand opening music, not dental quality.
Treatment quality
6/10Implant, wisdom extractions (multiple), braces, porcelain crowns, whitening, fillings, cleaning documented. After MEDIUM deduction.
Cleanliness
9/10Consistently described as luxurious, clean, modern. Multiple reviewers mention beautiful space and advanced equipment. Top marks justified.
Team
8/10Ms. Ngoc Anh named (extractions). Enthusiastic staff, gentle doctors, patient with children. Named doctor confirmed.
Price value
7/10Affordable compared to other clinics cited. Reasonable pricing multiple mentions. No complaints about overcharging.
Tourist suitability
3/10Nam Tu Liem outer Hanoi - DOMESTIC zone. Vinhomes Gardenia residential complex, not tourist area. Low tourist accessibility.
What comes up well
- Luxurious modern clinic in Vinhomes Gardenia complex
- Comprehensive services: implant, braces, porcelain, whitening
- Gentle extraction technique praised by multiple patients
- Child-friendly: dentist patient with young patients
Points to weigh
- MEDIUM manipulation: 4.92/53 with near-uniform 5-star pattern
- Nam Tu Liem DOMESTIC zone - poor tourist accessibility
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 53 reviews
Excellent service, I highly recommend everyone come here for dental work 😁 …
I had my wisdom tooth extracted here. I was a little nervous at first, but after receiving advice from the doctor, the process wasn't as scary as I thought.
Ms. Ngoc Anh's plucking is gentle, comfortable, and super fast!
I had my dental check-up and treatment here, and I found the service to be excellent. The assistants and staff were very attentive. I will definitely come back again.
Beautiful, clean, and the staff were enthusiastic; the dental work was painless.
A highly reputable and high-quality dental clinic with a super friendly team of dentists. Excellent service and state-of-the-art equipment.
Beautiful clinic, clean, spacious; enthusiastic and friendly consultants; good doctor
New clinic, clean, modern equipment. Enthusiastic staff and doctors, good service!
My daughter is no longer afraid of the dentist after coming to Zen Smiles ^^ thank you doctors!
This is the first time I have experienced being pampered like this while getting my teeth done. The doctor and staff are very professional and gentle. You should come and experience it.
The consultants were enthusiastic, the dentist was gentle, and there was no pain at all. 100 points. I will definitely come back next time.
The doctor is enthusiastic, dedicated, good service, patient with young patients, and professional.
Highly qualified doctors. Professional, friendly, and sociable medical and nursing staff. 10/10.
My teeth whitening treatment was painless and didn't cause any sensitivity; I'm very happy with how white my teeth are now.
I just had an implant done. The doctor and nurses are very enthusiastic. I will bring my family members to do more. Vote 5*
Smooth service. The doctor is gentle, enthusiastic and thoughtful. I am very satisfied with the porcelain teeth done here.
The space is very clean and luxurious, the doctor and staff are enthusiastic and friendly... the service is very satisfactory
First time wisdom tooth extraction, no pain at all, all the doctors are very enthusiastic and attentive. Clean and professional space. 🥰🥰🥰 …
Clean facility, gentle staff, careful and thoughtful consultant. Will come back next time to have my child treated.
My child is getting braces at Zen and I had my wisdom tooth extracted. I found the doctors very professional, the service good, the equipment modern, and the price affordable compared to other clinics.
Modern facilities and a clean, comfortable environment. The staff are enthusiastic and attentive. 5 stars for service quality.
The clinic is clean and has modern facilities. The staff are very enthusiastic.
Clean and beautiful dental clinic, dedicated dentist, good service, comfortable environment.
The reception staff were lovely and helpful, and the doctors were always understanding, asking about the patients' feelings.
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