Patients
Reviews of VN Smile Dental.
Ho Chi Minh City, Vietnam. 91 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
VN Smile Dental is an owner-operated clinic in Phu Nhuan, Ho Chi Minh City, anchored by Dr. Thu Ha with 35+ years of experience and a loyal multi-generation patient base. The clinic handles a full range of procedures including root canals, extractions, and veneers at competitive prices, with English-speaking staff making it accessible to international visitors. Minor front desk attitude incidents temper an otherwise solid team rating.
Authenticity
6/10Baseline 7: real registered clinic, named owner-doctor 35+ yrs, working website, diverse genuine reviews. -1 light manipulation: 4.86/91, no verification badges. Final 6.
Treatment quality
7/10Baseline 7: root canal, wisdom tooth extractions, porcelain veneers all praised, no documented failures. Good procedure range. No deductions. Final 7.
Cleanliness
7/10Baseline 7: consistently praised as clean, one reviewer noted pleasant smell vs antiseptic smell of other clinics. No unsubstantiated sterilization claims. Final 7.
Team
6/10Baseline 7: Dr. Ha owner 35+ yrs and Dr. Quang Huy praised by name, English-speaking staff confirmed. -1 for 2 genuine front desk attitude complaints. Final 6.
Price value
7/10Baseline 7: 150k VND cleaning documented, root canal cheapest in area, no overcharging complaints, promotional discounts available. No deductions. Final 7.
Tourist suitability
7/10Baseline 7: inner HCMC primary zone, English-speaking confirmed, multiple Western reviewers, Australian reviewer recommends for Saigon visitors. Final 7.
What comes up well
- Owner Dr. Thu Ha with 35+ years of experience
- Dr. Quang Huy praised by name by American reviewer
- English-speaking staff confirmed by multiple reviewers
- Competitive pricing: 150k VND cleaning, cheapest root canal in area
- Australian reviewer explicitly recommends for Saigon visitors
Points to weigh
- Light review manipulation: 4.86/91, no verification badges, reads genuine but unverified
- Two front desk attitude complaints: dismissive language on free follow-up visit
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 91 reviews
Highly recommend this dentist for anyone visiting Saigon. Went in for a clean and polish and got booked in to get 4 cavities done as well. Amazing service from all staff. Thank you!
Reply from the clinic
Thank for your recommend !
The space is small but neatly arranged and clean, making a good impression right from the outside.
Reply from the clinic
Thank you very much for trusting our service! We are happy to see you satisfied and will always strive to provide the best service. If you need further support, please call our hotline immediately.
The dental clinic was clean and had modern facilities. The consulting staff were friendly. The doctor was gentle, but...
Reply from the clinic
Dentistry thanks you for rating the service at VN Smile
A great dental check-up experience, gentle teeth cleaning, and enthusiastic advice. Hopefully there will be more special offers for staff ❤️❤️❤️
Quality service. Dedicated, attentive, highly qualified dentists. New, modern facilities.
The dental clinic was clean, and the service was very dedicated and attentive.
Had my teeth fixed here, they were sturdy and beautiful, the dentist was friendly and gave enthusiastic advice.
Thank you Dr. Ha for your dedicated care, the two staff members Hong Nhiet and Thi Cuc are very enthusiastic, reasonable price. I totally recommend this place.
The service was good, and the staff were very helpful.
Excellent service, enthusiastic staff, and the receptionists are super cute. A dental clinic worth experiencing.
Reply from the clinic
Yes, HA THU Dental Clinic thanks you.
The dentist is dedicated. The staff are lovely. The quality is good, and the dental clinic is especially clean and beautiful.
Reply from the clinic
Thank you for trusting and using our dental services.
The dental clinic is beautiful, clean, and lovely. I even received a gift when I went for a tooth extraction. The doctor was enthusiastic, gentle, and the procedure was minimally painful. 10 out of 10!
Reply from the clinic
Yes, dentistry thank you very much.
This morning I just had my teeth filled and scaled at the dentist. The doctor was very gentle, and the consultants were very clear and enthusiastic. I am very satisfied with the dental work here.
Reply from the clinic
Dear dentist, thank you very much, Mr. Huy. We hope you will continue to support our dentist.
I just had porcelain veneers done at Ha Thu Dental Clinic. The dentist was very gentle, so I felt less scared than at other places I've had done there. The staff were very clear and attentive during the consultation. The assistants were friendly and lovely. I will definitely come back and recommend my family to come here. Thank you to the dentists and everyone at the clinic!
Reply from the clinic
Yes, thank you very much.
This is a professional dental clinic; from diagnosis to treatment planning and therapy, everything is medically sound, without suggesting unnecessary services or over-the-top treatments like other places. Dr. Ha is very enthusiastic, and the staff are lovely.
Reply from the clinic
Thank you very much, sir. We hope to continue earning your trust and patronage.
I visited the dentist a long time ago. Today I had the chance to go back for a check-up. The team has changed, but the staff are still as lovely and enthusiastic as the first time. ❤ ❤❤ The doctor gave accurate advice about my condition, without exaggerating. Coming here felt like coming home! 😘 …
Reply from the clinic
Yes, Dentistry thanks you very much.
This was my first time getting a filling and cleaning, and I felt this place was friendly, comfortable, and gentle; it wasn't painful at all. I will definitely come back and recommend it to my friends and family.
Reply from the clinic
Ha Thu Dental Clinic sincerely thanks you for your loving comments. We will try our best to do better with this trust and love. Thank you.
The staff are friendly, and the dentist is caring. Normally, I'm very afraid of going to the dentist, but since discovering this clinic, my fear is gone. Especially, this clinic doesn't have that strong antiseptic smell like other clinics; it smells fresh and clean. I highly recommend it!
Reply from the clinic
Ha Thu Dental Clinic sincerely thanks you for your kind and loving feedback. We will strive to do even better with this trust and love. Thank you very much.
The consultants were unprofessional; I will never return to L2. Anyone considering going there should think twice.
Reply from the clinic
The dental clinic sincerely thanks you for your feedback, which helps us improve our services. Regarding follow-up appointments, please rest assured that all dental services are covered by a warranty and we are committed to providing high-quality service. Therefore, follow-up appointments are considered a customer right and a duty of our staff to perform with professionalism. We apologize for any inappropriate behavior that may have affected your experience and will take corrective action. Thank you for your feedback.
It should be 5 stars because there was tea and cakes and the follow-up appointment was very thoughtful. But 2 stars because I had a follow-up visit to get my teeth cleaned at 2:30 pm on 6/3. Everything was great until I just walked down the stairs and heard that lady say "Hey, get down there" and then 3 or 4 ladies at the reception looked at me and smiled without saying a word. I asked "why are…
Read the rest of this review
you smiling?" and then they looked at me and smiled again. They looked down on me for a follow-up visit to get my teeth cleaned without charging me or something, so they smiled and didn't answer. When I went out the door, a pretty lady came over and politely greeted me and told me to come back and support them if I had a filling. (5 stars for that lady). Next time, if a customer scolds you for not charging them for a follow-up visit, even if you hate them, you should say "the customer is getting down" and not "Hey, get down there" again. I hope to learn from this experience. I'll tell you in detail to make it clear that I was satisfied with the quality of service but was not satisfied with the attitude of a few ladies at the reception at that time.
Reply from the clinic
The dental clinic sincerely thanks you for your comments to improve the service. Regarding the re-examination, you can rest assured that all dental services have a warranty policy and are responsible for doing well and with the right quality. Therefore, the re-examination step is the customer's right and the company's staff's obligation to perform with a standard attitude towards customers. If the wrong attitude affects your feelings, the company would like to correct the staff. Sorry and thank you for your comments
Thank you, Ms. Ha Huong and her children. The cleaning staff and receptionists were also very cute and enthusiastic.
Reply from the clinic
Thank you so much, sister ❤️
The service was excellent; the wisdom tooth extraction was painless, and the consultation was very thorough.
Reply from the clinic
Thank you so much, sir. ❤️
I went to this clinik to clean my teeth and I'm pretty satisfied with the result. They are doing a promotion right now, so I just paid 150 000 vnd for my procedure. Staff was friendly and polite and environment professional. Definetly recommended
Wonderful service and staff! Went in for a simple cleaning and was overly impressed with how gentle and thorough doctor was. They speak English and are keen to answer any of your questions! Highly recommend
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