Patients
Reviews of VinDentist.
Da Nang, Vietnam. 56 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.5 out of 10
Overall score
VinDentist is a well-equipped Da Nang clinic with CBCT, robotic implant system, and a Russian-speaking doctor (Dr. Quan) that draws heavy foreign patient traffic from the expat and tourist market. Multiple complex cases (27 crowns, 3 implants, 12 crowns) completed in days. Serious incidents including a broken root canal instrument and an abscess neglect case are significant concerns despite the overall strong record.
Authenticity
7/10No manipulation (4.66/56 < 4.70). Avg 4.66 from 50 reviews. Genuine mix: detailed 1-star and 2-star complaints (broken instrument, rushed work, abscess neglect) alongside many verified foreign positives.
Treatment quality
7/10CBCT, robotic implant system, Air Flow cleaning, panoramic X-ray. Dr. Min: 3 implants + bone graft. Dr. Thang: 27 crowns. Broken root canal instrument incident and rushed cavity work with no magnification noted.
Cleanliness
8/10Described as clean and modern by multiple reviewers. Non-disposable dirty towel on face noted once. No systemic hygiene failures. Modern technology signals investment in sterile protocol.
Team
7/10Dr. Quan/Kuan (Russian-speaking), Dr. Thang (crowns, root canal), Dr. Min (implants), Dr. Trang (infection). WhatsApp follow-up standard. Named receptionists Lucy and Emma. Language barrier in 2 reviews.
Price value
8/10Consistently praised as affordable. 3 implants + bone graft + bridge: 53M VND. Cleaning: 200k VND. Alexander: 2 crowns + 2 veneers vs + in Thailand. Free X-rays offered.
Tourist suitability
8/10Da Nang SECONDARY (5-7 baseline). Very strong foreign patient profile: Russian (dominant), Australian, English, Argentine, Israeli. WhatsApp contact standard. Same-week complex treatment turnaround confirmed.
What comes up well
- Russian-speaking Dr. Quan/Kuan; English-capable staff; WhatsApp follow-up standard
- CBCT, robotic implant system, Air Flow: technology investment above average Da Nang clinics
- 27 crowns by Dr. Thang; 3 implants + bone graft by Dr. Min; 12 crowns in 3 days confirmed
- Australian, English, Argentine, Israeli, and many Russian patients treated positively
Points to weigh
- Broken root canal instrument left in tooth; patient required extraction in Sri Lanka afterward
- Dentist drilled without patient consent during whitening visit; severe language barrier
- Acute toothache patient sent away with only cleaning; developed purulent abscess over weekend
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 56 reviews
My husband and I came here on the recommendation of friends and were pleasantly surprised. There is a Russian-speaking doctor and very low prices. I recommend it.👌🏻 …
Reply from the clinic
Thank you so much. You're welcome
The dental work turned out beautifully, the staff were both dedicated and kind; overall, it was excellent.
Reply from the clinic
Thank you Mr. Phuc for sharing your experience about dentistry. Wish you always have good oral health and a confident smile.
I highly recommend this clinic! The staff is wonderful, very attentive and friendly, and the Russian-speaking doctor is a huge plus. The prices are very reasonable.
Reply from the clinic
Thank you for taking the time to share your feedback about your experience at our dental clinic. Your satisfaction is our greatest motivation to keep improving and growing. Wishing you good health and a bright, beautiful smile!
I had a cleaning and treatment for one tooth here. Everything was quick, high-quality, and painless. Russian-speaking doctor, pleasant atmosphere.
Reply from the clinic
Thank you for taking the time to share your feedback about your visit to our clinic. Your satisfaction is our greatest motivation for further development and improvement. We wish you good health and a bright, beautiful smile! Thank you for taking the time to share your feedback about your experience at our dental clinic. Your satisfaction is our greatest motivation to continue improving and growing. Wishing you good health and a bright, beautiful smile!
Had my teeth cleaned and filled here. Quite satisfied with the service. The staff is also enthusiastic and often asks about the customer's condition.
Reply from the clinic
Thank you for sharing your experience at the dental clinic. Your satisfaction is the motivation for the dental clinic to improve and develop further. Wishing you good health and a bright smile!
I had two teeth cleaned and restored here, the staff is very polite. Everything is clean and modern and the prices are reasonable.
Compared to private dental care in Japan, the prices for crowns and other procedures are considerably cheaper, but the quality of treatment is significantly lower, as they often lack microscopes and rarely use rubber dams. However, there is the advantage of being able to complete treatment in a short period of time, and they were flexible in preparing the necessary paperwork.
My husband and I had our teeth cleaned here, and they did it very quickly. Mine took 18 minutes (I timed it 😅). I hope everything was done well, because it was really too fast. They also threw a dirty, non-disposable towel over my face, which they sometimes used to blot my face, which wasn't very pleasant. The cost was 200,000 rubles, which is quite affordable. I can't speak about the treatment a…
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t at this clinic, but a friend of mine had her cavities treated and her wisdom teeth removed here and was delighted. The clinic also has a Russian-speaking doctor, which might help with communication and further treatment. Other doctors speak English fairly well.
I highly recommend him. The entire staff is very friendly and attentive. Dr. Trang saved my teeth after unsuccessful treatment at another clinic. Despite the language barrier, he was attentive and patient. He explained everything in detail about my teeth. And most importantly, he cured a major infection. Huge thanks to the doctor and his colleagues.
I had a great experience with this clinic, they were super friendly and professional, the place is clean and nice, I had a cleaning and whitening, the cleaning was very thorough, way better than the ones I’ve got in Australia and Argentina in the past, they even massage my jaw to relax it when I was hurting a little, after the cleaning I was supposed to have 2 sessions of bleaching but I was…
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very sensitive so I only did one and they were kind enough to not make a problem about it and just discounted the service I didn’t get, when I was leaving i dropped my credit card and the receptionist RAN to give me back my card, again, I can’t thank them enough for how sweet and kind everyone was today. I would totally recommend them
Reply from the clinic
Thank you so much for taking the time to share your wonderful experience at our clinic! We are truly delighted to know that you were satisfied with the care and professionalism of our team. Your comfort and well-being are always our top priorities, and we sincerely appreciate the trust you placed in us. We look forward to welcoming you again in the future with even better service. Wishing you continued health and a radiant smile!
Simply delightful! Came on recommendation, and now I recommend myself) They restored a tooth that they were not ready to do in Russia (they said only to extract it), in an hour they dealt with complex caries, without pain, without numbness of the whole face, quickly and accurately. Very pleased with the work. All the best to you and prosperity! Thank you!
The dentist was very attentive and did a good job, everyone.
I took my mother there and she was very satisfied. The staff and doctor were very dedicated and enthusiastic.
I’m currently getting my braces done here, and so far, it’s been a great experience! The team is super friendly and makes each visit smooth and easy. They’re always patient with my questions and explain each step, which really helps with the whole process. Even though I’m not finished yet, I already feel more confident about my smile. Highly recommend for anyone considering braces!
Reply from the clinic
Thank you so much for your comment.
I was looking for a good-looking dental clinic to do dental cleaning and teeth whitening, I arrived there and they welcomed me warmly, I decided to do a panoramic examination, the doctor is a charming, pleasant and gentle guy, explains in detail what needs to be done at the same time shows the panoramic photo to confirm, explains to me what I need to do, and I found out that I need treatment…
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With many holes in my teeth, I immediately started the treatments on the spot, immediately after the first treatment I was very pleasant, and of course I returned for many more treatments, it is important to say that the prices are very affordable, they treated my entire mouth, I feel like a family here that embraces me and takes care of everything I need, I finished after a week all the treatments, it is important to say that they are also very available and flexible in hours, there is a large and dedicated team here, the doctor is a true professional, the clinic is very clean and radiates luxury, my partner decided to come and treat me after he saw what I was experiencing, and in the meantime extracted my wisdom teeth, he came out very satisfied , highly recommend coming to make an appointment for professional medicine, doctor number 1! come
Reply from the clinic
We're extremely grateful to you for coming and trusting our clinic. We wish you have a happy and successful life. Thank you so much!
I was here on Friday with an acute toothache, I was not offered any treatment other than cleaning. Over the weekend, I developed a purulent abscess, I couldn't sleep, eat or close my jaw. And now they are offering me treatment for almost 2 million, bringing the situation to the limit. The doctor explained that there was no suitable doctor for treatment on Friday, but why I was not told about it on…
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Friday so that I could go to another clinic is unclear. I think it's your fault and you should have fixed it. I won't come here anymore, although it used to be my favorite dentistry.
Reply from the clinic
We are writing to apologize that your recent dental experience was not ideal. We never want this to happen, and it's possible that there was a misunderstanding due to the language barrier. In November 2023, we advised you that after doing temporary filling, if you continued to feel sensitive or unusual, it would be best to return for a root canal treatment, or to return for a permanent filling if you felt well. But you did not return at that time. Unfortunately, during your visit on June 7, 2024, we discovered the condition had become more serious. Our doctors wanted to attempt to fix and treat the issue, and we also mentioned the possibility of root canal treatment again. When you came back this morning, we continued to mention clearly about root canal treament but you declined this recommendation. I think the languge barrier is a reason which causing the misunderstanding between us.We want to ensure you understand the potential consequences of not addressing this issue. We would like to encourage you to reconsider the doctor's advice. We are committed to your dental health and well-being and want to ensure you have all the information to make the best decision for yourself. Finally, we sincerely apologize for this inconvenience. We hope you will give us another chance to serve you better. Sincerely,
I haven't finished the treatment yet. But I can already say that the clinic and my doctor, Thăng Nguyễn, are very good. I'm having root canal treatment on a very complex tooth. I came in with pain and an infection that was missed at another large dental clinic. The doctor at this clinic treated my tooth very carefully and attentively, checking the progress with x-rays. The receptionists are polite…
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and attentive, and the woman speaks good English. I recommend this clinic and will be coming back again ❤️
Reply from the clinic
Many thanks for your review. We're very grateful that you feel satisfied with the service and staff at our clinic. We hope to be able to serve you better and better in the future. Thank you very much!
My first experience was great; the service was excellent and the doctors were professional.
Reply from the clinic
Dear dentist, thank you for your review. We hope to serve you better in the future. We wish you good health and happiness in life!
Luckily, we found the right dental clinic, and my son and I received very professional and thorough dental care.
I had a dental filling done here. The doctor was very dedicated, the staff were friendly, and the price was reasonable. What I liked most was the cleanliness of the clinic. In short, it was great, I'm very satisfied.
I had my teeth cleaned and polished at Vin Dentist. I'd had my teeth cleaned at other dental clinics before. The cost difference wasn't significant, but Dr. Thang at Vin Dentist was very careful, dedicated, and cheerful. My teeth weren't very sensitive, and I noticed a significant improvement in their whiteness. I'm very satisfied with my experience here. I give the dental clinic a 10/10 for…
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r service quality. Thank you to the extremely friendly and enthusiastic team of doctors and staff at the clinic.
Awful! I went to the clinic for teeth whitening, and during a cleaning, the doctor unfolded the old filling between my front teeth and said I needed a new one. She didn't ask anything before doing it, and I didn't give my consent! Moreover, when I asked about a suspicious dark spot on the tooth, she took a drill and started drilling! And then she said there were no cavities there. Due to severe…
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language barrier, the doctor couldn't explain anything or answer questions. I've met the most incompetent and tactless doctor. Horrible! I went to the clinic for teeth whitening, and during the cleaning, without asking anything, the doctor simply tore apart the old filling between my front teeth and said it needed to be replaced. I didn't give my consent! I would have been willing to come back another day and have the fillings replaced, but they simply presented me with a fait accompli. And when I decided to ask about the suspicious dark spot on my tooth, she simply picked up a drill and started drilling! Then she said there was no decay. Moreover, due to a severe language barrier, the doctor couldn't explain anything or answer my questions. A terribly incompetent and tactless doctor.
I came for a teeth cleaning, received a full consultation about the condition of my teeth, and at the same time, two fillings were reinstalled in a difficult area. In total, paid 1 million 200k I was satisfied and plan to continue treatment here
Reply from the clinic
Thank you a lot for your comment. I wish you have many health and hapiness in your life.
Doc's expertise is unmatched! He spotted problems others overlooked. Excellent communication and a top-notch team. Highly recommend.
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