Patients
Reviews of Viet Duc International Dental.
Hanoi, Vietnam. 99 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.8 out of 10
Overall score
Viet Duc International Dental is an established multi-branch chain with 5 locations in central Hanoi and HCMC, led by Dr. Trinh Duc Mau (Master+MD, 15+ years experience) with a strong record serving English-speaking expats and tourists. The clinic handles walk-ins, offers fast turnarounds, and draws genuinely multilingual international reviewers across UK, Australia, Sweden, Germany, and France. Lacks transparent published pricing, confirmed premium implant brands, and formal accreditation, which limits its ceiling.
Authenticity
5/10Baseline 7: registered business lic 0107370684, named doctors, multi-branch chain. -1 light review manipulation (Viet Duc Seller affiliated reviewer). -1 establishment date inflation: claims 2005, registered 2016. Final 5.
Treatment quality
6/10Baseline 7: 4+ named doctors in reviews, crown in 2 days, Invisalign/X-Smart/Piezotome equipment, walk-ins handled. -1 one diagnostic failure (3-star: had to redo dental work). Final 6.
Cleanliness
5/10Baseline 6: multi-branch chain implies standardization, specialized equipment noted. No CBCT/CAD-CAM confirmed, no ISO cert or certificate number found. -1 unsubstantiated sterilization standards. Final 5.
Team
6/10Baseline 7: Dr. Trinh Duc Mau verified on website (Ts.Bs. = Master+MD, 15+ yrs), 4 additional doctors named in reviews (Thuong, Trung, Hung, Chung). -1 no qualifications listed for supporting doctors. Final 6.
Price value
5/10Baseline 5: pricing pages exist but not transparently published on main pages. Reviews confirm competitive rates (cleaning 1.5M VND, whitening promotions). No implant brand pricing visible. Final 5.
Tourist suitability
7/10Baseline 8: central Hanoi (Hai Ba Trung), walk-ins confirmed, Zalo booking, English-speaking staff per reviews, heavy expat clientele. -1 no airport pickup or WhatsApp confirmed. Final 7.
What comes up well
- Multi-branch chain, registered business, 5 locations
- Walk-ins accepted, Zalo booking, fast crown turnaround (2 days)
- Heavy international clientele: UK, AU, SE, DE, FR verified reviewers
- Central Hanoi location (Hai Ba Trung) near tourist areas
- 4+ named doctors across 50 reviews with English-speaking staff confirmed
Points to weigh
- Light review manipulation: affiliated reviewer (Viet Duc Seller) posted 5-star implant review
- Establishment date inflation: website claims 2005, business registration shows 2016
- Diagnostic failure: one patient had to redo dental work after misdiagnosis (3-star review)
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 99 reviews
I had two wisdom teeth extracted here. From the doctor to the care and consultation staff, everyone was incredibly enthusiastic and lovely. The quality is a 10/10. I have absolute trust in them.
Reply from the clinic
Thank you for choosing Viet Duc International Dental Clinic, Dr. Trinh Duc Mau. We hope to welcome you and your family many more times. We wish you a prosperous, lucky, and successful New Year!
Dr. Chung and the other doctors and staff are very enthusiastic, attentive, and provide dedicated care to patients.
Close to the city center, good service, gentle and attentive.
Fast service and friendly staff! Very easy to book appointment via Zalo
Reply from the clinic
Thank you for trusting and choosing the Vietnam-Germany International Dental Clinic, Dr. Trinh Duc Mau. The clinic hopes to welcome you and your loved ones in the future. Wishing you a great day!
I 100% recommend this clinic. The staff is super nice and professional. The dentist spoke english and did a really good job. Great experience!
The doctor is dedicated, the service is good, and the clinic is okay.
Reply from the clinic
Thank you for choosing Viet Duc International Dental Clinic, Dr. Trinh Duc Mau. We hope to welcome you and your family again in the future. Wishing you a productive week!
The doctors are highly skilled, and the staff are enthusiastic.
The service was very attentive and careful. I am very satisfied.
Excellent service, doctors and staff provided attentive care 👍 …
The consultants were very enthusiastic. Dr. Hung provided excellent treatment and very sound advice.
Very fast and reliable service for a broken filling. Excellent service.
Reply from the clinic
Thank you for choosing the International Dental Clinic Viet Duc, Dr. Trịnh Đức Mậu. The clinic looks forward to welcoming you and your family again soon. Have a wonderful weekend!
Got teeth whitening- flawless, painless and easy to schedule. Friendly staff and doctors. 5/5!
Great service. Has an english-speaking dentist. Had a deep cleaning today and the dentist was careful and did a thorough job. Will be back. :)
I had my braces and wisdom tooth extracted here. From the doctor to the care and consultation staff, everyone was incredibly enthusiastic and lovely. The quality is a 10/10. I have absolute trust in them.
Reply from the clinic
Thank you for choosing Viet Duc International Dental Clinic, Dr. Trinh Duc Mau. We hope to welcome you and your family many more times. Have a wonderful weekend!
I came in for a teeth cleaning, very satisfied with the service. About 1.5 mil for cleaning/ checkup. Attention: I almost walked past it as it is located on first floor, not ground floor!!!
When I was in emergency need of dental care, I reached out to this place and had as good of an experience one could possibly have visiting a dentist. They accommodated me immediately and provided not only very professional work, but also amazing customer service. I would highly recommend this clinic to anyone looking for dental work in Hanoi
Super friendly staff. Really really happy I came here. Got my teeth cleaned for very cheap.
Very good service, nice english speacking specialists, very clean and tidy!
For my tooth cleaned and whitened to perfection. Walked in and out in less than 2hours with a Brand new smile! All for less than 300aud.
Very good experience! The doctor cares about me a lot ! Well priced also!
My wife and I were accepted without an appointment. Great service. Clean facilities, friendly snd efficient.
Very friendly staff, highly professional. Fair price, too. I bleached my teeth and the deep cleaning was included. Great service
Got our dental night guards here for reasonable price! Better experience than in the US.
So surprised so quick and proficient professionals excellent service could not fault friendly girls
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