Patients
Reviews of Viet Duc International Dental - Unit 1.
Hanoi, Vietnam. 50 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.8 out of 10
Overall score
Viet Duc International Dental Unit 1 in Hoan Kiem is a well-regarded Hanoi orthodontics and implant clinic led by Dr. Mau, known for long-term braces correction including facial asymmetry cases. Four one-star reviews document pricing transparency failures (4 extractions charged 3 million VND without a prior quote) and unresolved post-treatment complaints, but the clinic demonstrates genuine walk-in capacity for English-speaking tourists in the Old Quarter area.
Authenticity
7/10No manipulation (4.68). Dr. Mau named 5+ times with specific ortho skills, Dr. Tuan and Dr. Thuc also named. 4 one-stars with genuine complaints. TikTok presence confirmed. Walk-in English service for tourists. Website confirmed.
Treatment quality
6/104 one-stars: extraction without price quote, whitening worsening sensitivity, gum pain unresolved across 3 visits, crooked teeth after dental work with no support. Offset by: broken front tooth fixed in 1.5 hrs, 2-yr braces retained shape 5 yrs post, walk-in tourist service.
Cleanliness
7/10Described as clean with modern facilities per multiple reviews. One detailed reviewer notes clinic is a bit old but clean. No hygiene complaints beyond technique issues.
Team
8/10Dr. Mau (ortho specialist, facial asymmetry correction), Dr. Tuan (professional, braces 2+ yr), Dr. Thuc (braces retained 5 yrs after removal). Walk-in English service confirmed. Ms. Phuong nurse named.
Price value
6/104 extractions charged 3M VND without prior quote. Whitening 3M VND with poor result. Otherwise described as affordable and reasonable. One reviewer: prices reasonable, new equipment. Transparency issues documented.
Tourist suitability
7/10Hoan Kiem District inner Hanoi PRIMARY zone. Walk-in service confirmed. English-speaking international patients (European, Korean). TikTok presence. Braces 2.5 yr outcomes documented by non-tourist reviewers.
What comes up well
- Dr. Mau named 5+ times as skilled ortho specialist; facial asymmetry correction
- Hoan Kiem inner Hanoi PRIMARY zone; walk-in English service confirmed
- Broken front tooth repaired in 1.5 hrs with permanent crown in 3 days
- Braces results retained shape 5 years after removal (Dr. Thuc patient)
- International patients include European and Korean tourists
Points to weigh
- 4 extractions charged 3M VND without any prior price quote (1-star)
- Crooked teeth after dental work; clinic offered no satisfactory resolution
- Whitening 3M VND caused worsening sensitivity; gum pain unresolved after 3 visits
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 50 reviews
I've been getting braces here for over a year. Right near my workplace. The doctor examines me thoroughly and is enthusiastic. The staff is very cheerful and friendly.
Reply from the clinic
Thank you for choosing Viet Duc International Dental Clinic, Dr. Trinh Duc Mau. We wish you a happy holiday!
I had my wisdom tooth extracted here and it went pretty well. The dentist was very skilled. The extraction process and the recovery period weren't as painful as I expected. The nurses and receptionists were also very gentle and helpful. 5 stars!
Finally, the day to remove my braces arrived, after 2.5 years. It was worth the wait, because the results after removal are so satisfying. Thank you so much to Viet Duc International Dental Clinic! A reputable place you can consider!
Reply from the clinic
Thank you for choosing Viet Duc International Dental Clinic, Dr. Trinh Duc Mau. We hope to have the opportunity to provide dental care for your family and friends in the future. Have a great weekend!
Throughout my orthodontic treatment at the dental clinic, I found the doctor to be enthusiastic, highly professional, and all the staff friendly.
Reply from the clinic
Thank you for choosing Viet Duc International Dental Clinic, Dr. Trinh Duc Mau. We hope that in the future, the dental clinic will be able to take care of your family and friends' teeth. Wish you a happy weekend.
Excellent service. The doctors here are reputable, highly professional, and incredibly enthusiastic and attentive. I've been here to experience it and I'm very satisfied.
Reply from the clinic
Thank you for choosing Viet Duc International Dental Clinic, Dr. Trinh Duc Mau. We hope that in the future, the dental clinic will be able to take care of your family and friends' teeth. Have a nice weekend!
Dentistry is very professional. I am very satisfied with the service of Dentistry.
I swear it was an incredibly disappointing experience. I saw this place on TikTok and went there for treatment, and guess what? When I arrived, they took pictures of my teeth, then checked them... I mean, they said my teeth were decayed and needed to be extracted for implants. During the extraction process, they didn't even give me a price quote, like 500-1000k VND per tooth. They just extracted…
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them and then charged me 3 million VND. I was shocked! (I had 4 teeth extracted). At least they should have given me a price quote, but they just gave me a vague, noncommittal answer. I swear, I'm a third-year university student and this is just unbelievable. Anyone thinking of going to this place for treatment should reconsider, or you'll just waste your money.
Reply from the clinic
Hello. Thank you for your feedback. The dental clinic will check the information and contact you. We sincerely apologize if you had a negative experience!
I wasted 3 million VND on teeth whitening, and now my teeth are even more sensitive. The consultant acted all innocent, but the results were terrible.
Reply from the clinic
Thank you for taking the time to share your experience at Viet Duc International Dental Clinic. Dentistry is sorry that it has not met your expectations. So that Dentistry can serve customers better, we would like to sincerely thank you if you can share information about your experience at: hotline 1900 6465. Viet Duc International Dental Clinic looks forward to receiving your feedback. Best regards!
Despite the approaching Lunar New Year, the staff are providing excellent customer service.
The service quality of the staff is quite good, the doctor is also very highly qualified. I have been doing surgery here for a year and a half.
Gums hurt when eating hot food. I went to the doctor once, not sure if it was the doctor or the technician, and they said it was tartar. I had my teeth cleaned twice but it didn't go away. The third time I came, I described the situation. A friend, not sure if it was the doctor or the technician, said my gums were normal, but it really hurt when I ate. Total cost was 700k for 2 tartar removals and…
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the third polishing. The result was that my gums still hurt when I ate. Very disappointed!
My teeth were very weak before, making eating difficult. After getting porcelain veneers here, I can eat normally again. Thank you very much to the doctors at the center.
I often bring my child here to have teeth extracted. The doctors here are very funny so my child is not afraid of tooth extraction anymore.
I had my teeth straightened by Dr. Mau. I found his skills to be very good. After getting braces, I feel much more confident with my even and beautiful teeth.
VIET DUC IMPLANT & ORTHODONTIC CENTER, 84 Hai Ba Trung Street, Cua Nam Ward, Hoan Kiem District, Hanoi, Vietnam
Reply from the clinic
Thank you for trusting and using the services of Viet Duc International Dental Clinic!
The consultants were very helpful, the doctors were attentive, and they showed concern for the patients; overall, I'd give them a 10 out of 10.
Reply from the clinic
Thank you for choosing Viet Duc International Dental Clinic, Dr. Trinh Duc Mau. We hope to welcome you and your family many more times. Have a wonderful day!
The wisdom tooth extraction service here is excellent, and the staff are very helpful.
The doctor was friendly and enthusiastic, and the service was good.
A reputable 5-star dental clinic in Hanoi. Dr. Mau is gentle and caring. Highly recommended.
Reply from the clinic
Thank you for choosing Viet Duc International Dental Clinic, Dr. Trinh Duc Mau. We hope to have the opportunity to provide dental care for your family and friends in the future. We wish you and your family a healthy, prosperous, and lucky New Year!
The doctor was friendly and enthusiastic, always explaining dental issues clearly, meticulously, and thoughtfully. The prices were reasonable, and the medical equipment was new and very clean.
Reply from the clinic
Thank you for choosing Viet Duc International Dental Clinic, Dr. Trinh Duc Mau. We hope that in the future, the dental clinic will be able to take care of your family and friends' teeth. Wishing you a productive work week!
I am very disappointed with the service here. After having my teeth done, I noticed that my teeth are now crooked, affecting both my appearance and my ability to chew. I returned to complain but did not receive satisfactory support. When paying for dental work, I expect to receive commensurate quality – unfortunately, this experience completely failed to meet my expectations. I would not recommend…
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this place if you want a beautiful smile and peace of mind.
Reply from the clinic
Thank you for taking the time to share your experience at Viet Duc International Dental Clinic. We are sorry that we have not met your expectations. In order for us to serve our customers better, we would appreciate it if you could share your experience at: hotline 1900 6465. Viet Duc International Dental Clinic looks forward to receiving your feedback. Best regards!
I got braces here and after 2 years they were removed. The dentist in charge of me is Mr. Thuc, very gentle, friendly and has good expertise. It has been 5 years since the braces were removed, and my teeth still retain their beautiful shape as before, so I am quite satisfied with the results. The clinic is a bit old but clean and importantly, the dentist's skills are good, so I don't think it's a…
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a problem. The security guard is also very cute and enthusiastic. If you come on the weekend, you should go early in the morning or afternoon to avoid having to wait long. It's best to make an appointment in advance for faster care. A small plus is that right across from the clinic there is a famous sandwich shop and a pretty good noodle shop, so you can conveniently stop by to eat. In general, this is a reputable place for braces, anyone who is planning to get braces can refer to it!
Reply from the clinic
Thank you for choosing Viet Duc International Dental Clinic, Dr. Trinh Duc Mau. We hope to have the opportunity to provide dental care for your family and friends in the future. Wishing you a productive week!
Amazing service. They checked my tooth pain while I was traveling. I can not thank them enough for my problem. Lovely people and their professional service. Thank you.
Reply from the clinic
Thank you for trusting in choosing Viet Duc International Dental Clinic with Dr. Trinh Duc Mau. I hope that in the future, the dental clinic will take care of the oral health for your family and friends. Wishing you a productive new working week!
Fantastic walk in service. Staff very helpful with a smile customer service.
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