Patients
Reviews of Van Anh Dental Hanoi.
Hanoi, Vietnam. 62 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.6 out of 10
Overall score
Van Anh Dental is a multi-branch Hanoi clinic established over 10 years with a strong reputation for painless wisdom tooth extractions and transparent pricing. English service is confirmed for walk-in patients and the named doctors add credibility. Several suspiciously crafted promotional reviews and recurring appointment management failures are the main concerns.
Authenticity
6/10Google 4.74/62 triggers LIGHT deduction (-1 auth). Multiple suspiciously polished AI-style 5-star reviews (very long, marketing tone) inflate the positive corpus. Genuine negative reviews about appointment failures and tray QC are credible.
Treatment quality
7/10Strength in painless wisdom tooth extractions (most common service in reviews). Dental implants, root canals, veneers, orthodontics, scaling. Transparent post-procedure care. One aligner tray quality control failure (trays sent unchecked, needed remakes).
Cleanliness
8/10Modern, clean, airy space noted by multiple reviewers. Slippers provided on entry. Complimentary herbal tea in waiting area. One reviewer confirms digital X-ray and European-imported equipment. No hygiene complaints.
Team
7/10Dr. HA praised for prompt walk-in crown repair by English-speaking expat. Dr. Toan named for implants. Dr. Vu Van Anh identified as clinic founder. Staff enthusiastic. One incident of overwhelmed single-doctor shift causing long wait after X-ray paid.
Price value
7/10Reasonable pricing cited frequently. Transparent price list displayed. 1.5M VND for cleaning and whitening package. Medication prescribed externally to save cost. No hidden fees noted. Promotions mentioned by some reviewers.
Tourist suitability
5/10Borderline southern Hai Ba Trung Hanoi. English confirmed via Rinku Nayak (walk-in crown repair without appointment). Multi-branch clinic with online booking. Appointment reliability is a concern for tourist visit planning.
What comes up well
- Painless wisdom tooth extractions cited across majority of reviews
- English service confirmed: walk-in crown repair for expat patient Dr. HA
- Transparent pricing with no hidden fees; medication prescribed externally to save cost
- Modern facilities: digital X-ray, European-imported equipment
- Multi-branch clinic established 10+ years in Hanoi
Points to weigh
- LIGHT manipulation signal: 4.74/62; multiple AI-style promotional reviews in corpus
- Appointment failures: two 1-star cancellations; only 1 doctor on shift causing long waits
- Aligner tray quality control: trays sent unchecked, requiring patient-initiated remakes
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 62 reviews
When I took my family member to the dentist, we received very attentive and enthusiastic service.
The clinic is clean and cool, and the doctors and nurses are enthusiastic.
The doctor was enthusiastic, and the clinic was clean and nice.
Sending orthodontic trays to customers carelessly, without checking them beforehand, results in the need to remake the trays multiple times.
Reply from the clinic
Dear Sir/Madam, First of all, Van Anh Dental Clinic sincerely apologizes for any unsatisfactory experience you may have had. I have reported this to the facility manager and the attending dentist for review. Thank you for your feedback; we hope to serve you better next time.
They are slow and inefficient. They keep rescheduling appointments; it's not advisable to go here for a check-up.
Reply from the clinic
Dear Mr. Duc Nguyen, Van Anh Dental Clinic sincerely apologizes for not responding sooner and for the less-than-satisfactory experience you had. I have reported this to the facility manager to review the service quality. The clinic hopes to receive more detailed feedback from you, or please contact Van Anh Dental Clinic hotline at 0838300666 so that the clinic can resolve the issue and improve the quality of service for you!
What a hassle! I made the appointment last night and reminded the clinic this morning, but then it was canceled this afternoon because the clinic was full?
Reply from the clinic
Response from the owner Edited 2 weeks agoHello, Van Anh Dental Clinic sincerely apologizes for not responding sooner and for the less-than-satisfactory experience you had. I have reported this to the facility manager to review the service quality. We hope to receive your feedback via the Van Anh Dental Clinic hotline at 0838300666 so that we can address the issue and improve our service quality for you!
The female doctors were enthusiastic, professional, and… beautiful too 😭😭😭 …
Reply from the clinic
Van Anh Dental Clinic thanks you for trusting and using our services 🥰
The doctor was very attentive and caring, and the extraction process was very smooth; I didn't feel any pain at all.
Reply from the clinic
Van Anh Dental Clinic sincerely thanks you for trusting and using our services
The staff were enthusiastic, and the doctor was highly skilled; the wisdom tooth extraction was completely painless.
I had a great experience here; the tooth extraction was painless, and the doctors and staff were all gentle and helpful.
Today I had a great experience at Van Anh Dental Clinic having a tooth extracted. The doctors were very helpful and enthusiastic. The extraction was quick and painless. 5 stars!
The dental clinic is great, everyone! The doctor was very helpful and enthusiastic. I had my wisdom tooth extracted and it was painless and very quick 👍👍👍 …
Reply from the clinic
Van Anh Dental Clinic thanks you for trusting and using our services
Before getting my tooth extracted, I was very afraid of the pain and hesitated for a long time, but after it was done, I found it quite gentle, not as scary as I thought. The doctor was very skilled, and the staff were very enthusiastic.
The dental clinic was clean and modern, the staff were attentive, and the dentist was professional and gentle. I had two wisdom teeth removed in about 30 minutes; I didn't feel any pain except for a tired mouth from keeping it open for so long.
The staff were very helpful; I had a difficult wisdom tooth extraction and didn't feel any pain.
The service was quick, gentle, and painless. The doctors were enthusiastic.
I had my wisdom tooth extracted here and it was painless, very quick, and the anesthetic injection didn't hurt either. The cost was very reasonable. They even prescribed medication for me to buy elsewhere. 10/10 for their enthusiasm!
Reply from the clinic
Van Anh Dental Clinic would like to thank Ms. Phuong for trusting and using our services.
The consultants were excellent and enthusiastic, and the service was great.
Reply from the clinic
Van Anh Dental Clinic would like to thank Mr./Ms. Khanh Dang Ngoc for trusting and using our services.
My go-to dental clinic, the doctor and receptionist were very friendly, 5 stars 🌷 …
Reply from the clinic
Van Anh Dental Clinic would like to thank Ms. Linh Ha for trusting and using our services
The tooth extraction was gentle, and the doctor was very helpful.
Reply from the clinic
Van Anh Dental Clinic thanks you very much
The doctor and staff were very enthusiastic, and the tooth extraction was very quick.
I had two wisdom teeth extracted and it went very well. The doctors and staff were very dedicated. The extraction was also very quick; both teeth were done in 15-20 minutes. There's even a promotion this month. I highly recommend everyone go there! 💞 …
Reply from the clinic
Van Anh Dental Clinic would like to thank Ms. Phuong Thu
Painless wisdom tooth extraction, with enthusiastic support from the doctor and the page.
Reply from the clinic
Van Anh Dental Clinic thanks you, ma'am
The extraction was super quick, painless, and the doctors were very helpful and provided thorough instructions.
Reply from the clinic
Van Anh Dental Clinic would like to thank Ms. Van Anh
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