Patients
Reviews of Tan Dinh Dental Specialists.
Ho Chi Minh City, Vietnam. 190 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.2 out of 10
Overall score
Tan Dinh Dental Specialists is a long-established HCMC neighbourhood clinic operating since 2003 with a named director and five credentialled specialists covering implants, orthodontics and prosthodontics. The clinic serves a predominantly local Vietnamese clientele and lacks dedicated international patient infrastructure. A documented implant failure, braces neglect complaint and recurring staff rigidity notes temper what is otherwise a stable, affordable neighbourhood practice.
Authenticity
5/10Baseline 6: real clinic, 6 named doctors, operating since 2003. -1 medium: 0 verified/50 reviews, repetitive template language, one apparent staff-written review. Final 5.
Treatment quality
4/10Baseline 6: long-established, named specialists, complex work performed. -1 documented implant failure. -1 braces neglect complaint (4-year case). Final 4.
Cleanliness
6/10Baseline 6: multiple independent reviews cite clean modern facility, intraoral cameras, digital X-ray. No hygiene complaints found. Final 6.
Team
6/10Baseline 7: director BS CKI Ton That Ngoc + 5 named specialists with degree dates. -1 staff rudeness/scheduling complaint (multiple mentions). Final 6.
Price value
7/10Baseline 7: multiple reviewers confirm same local/foreigner pricing, described as reasonable. No published price list but no upsell complaints are majority. Final 7.
Tourist suitability
4/10Baseline 4: mainly local Vietnamese market, some Western walk-in reviews. No English patient coordinator, no airport transfer, no WhatsApp confirmed. Final 4.
What comes up well
- Operating since 2003 with director Dr. Ton That Ngoc (BS CKI) and 5 named specialists
- Same pricing confirmed for local and international patients by multiple reviewers
- Repeat multi-year patients citing consistent quality across general and specialist work
- Western walk-in patients (EU, Korean) report satisfactory experiences
- Clean modern facility with digital X-ray and intraoral cameras noted
Points to weigh
- 0 out of 50 reviews verified; one review reads as staff-written (marketing language)
- Documented implant failure reported by patient (implant fell out post-treatment)
- Staff scheduling rigidity and nurse rudeness complaints appear in multiple reviews
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 190 reviews
I had a dental implant done at Tan Dinh Dental Clinic and paid a significant amount of money because dental implants are supposed to be a long-term and reliable treatment. Unfortunately, after a period of time, the implant fell out. This was very disappointing for me because I expected the implants to last for many years. Losing an implant caused inconvenience and also raises concerns about the…
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quality of the procedure. Because of this experience, I do not feel confident in returning to the clinic for treatment. I am sharing my honest experience so that other patients can be aware and carefully consider their options before choosing this clinic for dental implant treatment.
I have really trusted this clinic with Dr. Ngọc Ton That & all . My wife had problems with her teeth. After Dr. Ngọc fix them with the best he can. My wife really is happy after treatment. I truly thank Dr Ngọc . Dr. Ngọc especially is care a lot , listen to patients. My wife & him together communicate very well. The price is very reasonable.
Was very happy with the service, was seen very promptly and treated very professionally by the staff, would highly recommend. Prices very reasonable.
Reply from the clinic
Thank you for choosing and experiencing our dental services. Your feedback means a lot to us and motivates us to keep improving. We hope to see you again on your next visit.
The equipment is modern, the space is spacious, beautiful, and very clean. The doctors are dedicated and provide enthusiastic advice, and the staff are very polite and cheerful.
Reply from the clinic
Tan Dinh Dental Clinic sincerely thanks you for trusting and choosing our services and for sharing your feedback. Every comment from you is a valuable source of motivation for us to continuously improve the quality and experience. We look forward to accompanying you in the future.
Great service. Very quick and professional. Very friendly and clean place. They speak ENGLISH too! Very happy with the service
All the staff are so amazing! They gave us a nurse and doctor who spoke good english. They didn’t push us into any service. They were friendly and calm. Very clean. And amazing price. I would recommend for tourists.
Great experience. The doctor and staff were knowledgeable and kind. Awesome cleaning!!! Beautiful job
Teeth cleaning was amazing they took their time ask me questions as they were doing it and gave me future advice to keep my teeth clean
A great experience at this clinic! Clean, skilled, very very kind. Totally recommend
Professional and friendly service. The doctors were very dedicated. I am very satisfied. I will recommend them to friends and return.
My whole family really trusts Tan Dinh Dental Clinic. We were given thoughtful and attentive advice and care! Thank you very much for the enthusiasm of the dental clinic!
My teeth cleaning is 700k, maybe including the examination service but I think it's too expensive 😔 …
Reply from the clinic
Hello, The examination and consultation process at the dental clinic always includes the following steps: - Doctor's examination and consultation - Planning and pricing for the customer - Service implementation upon customer agreement For teeth cleaning services, the dental clinic offers 3 levels with 3 different prices. The level of tartar will be assessed and quoted to you by the doctors. In your case, it's level 2 tartar removal (meaning you have a lot of tartar), which will cost 700,000 VND. If you have any further questions, please let me know your full name. We will use your records to contact you and send you more information. Sincerely!
My friend brought me here for my first dental check-up in Vietnam. The staff were very friendly, professional, efficient, and spoke English. I will definitely come back for another visit if I return to this area!
Reply from the clinic
The dental clinic sincerely thanks you for your feedback. This is a great motivation for us to serve our customers even better. We look forward to welcoming you again in the future. Sincerely!
Tan Dinh Dental provided exceptional service. Their professionalism and meticulous attention to detail were outstanding. All staff, from reception to dentist, thoroughly explained procedures and provided exemplary post-operative care, exceeding my expectations. The cost was significantly lower than comparable services elsewhere. I wholeheartedly recommend Tan Dinh Dental.
Reply from the clinic
Thank you very much for your kind words and recommendation! We truly appreciate your trust in Tan Dinh Dental and look forward to serving you again in the future.
This is actually my first time experiencing the services at this dental clinic, having been recommended by a friend. The facilities are modern, the staff are friendly and dedicated, and I am truly satisfied today.
Reply from the clinic
Thank you for your review of the dental clinic.
I had my teeth done elsewhere and had gaps where food kept getting stuck, which was very uncomfortable. A friend recommended Tan Dinh, so I decided to get them fixed. The dentist was meticulous in every step, re-measuring my bite, and now I can eat comfortably without worrying about food getting stuck. The quality exceeded my expectations.
Reply from the clinic
The dental clinic will always value and strive to satisfy its customers to the best of its ability.
My father wanted to return to Vietnam to have his teeth fixed, hoping he would have a beautiful, strong set of teeth and enjoy eating more. After researching, he chose Tan Dinh Dental Hospital because it was recommended as a reputable place with very dedicated doctors. However, the reality left my family extremely disappointed. After many visits and treatments, my father's teeth are still not as…
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s perfect as promised. The implants are loose, making chewing uncomfortable and even causing pain. We invested time, money, and trust, but the result was POOR QUALITY AND LACK OF RESPONSIBILITY.
Reply from the clinic
Dear Sir/Madam, First of all, Tan Dinh Dental Clinic would like to express our sincere gratitude to your family for trusting and choosing us for your father's implant treatment. We are very sorry to hear that you are not satisfied with the treatment results, and we would like to provide a clear and respectful response: Most of the treatment procedures went smoothly and achieved positive results. However, unfortunately, two implants could not be retained, despite our thorough consultation regarding risk factors such as underlying medical conditions (diabetes) and long-term smoking habits, which are common causes of reduced implant integration. Immediately after the incident occurred, we proactively refunded the full cost for the two unsuccessful implants as per our initial agreement. At the same time, the clinic also promises to assist in redoing the procedure, ensuring the best possible outcome for your father, provided his health permits. We sincerely hope you and your family understand that in dental treatment – especially implant procedures – there are unforeseen factors that cannot be completely controlled, even with careful execution. We always wish and are ready to accompany you and your family to ensure long-lasting and sustainable treatment results. Sincerely, Tan Dinh Dental Clinic
Implants Fall Out After a Short Time - Disappointing I had dental implants placed at Tan Dinh Dental Clinic, directly advised and treated by Dr. Ngoc. Initially, I received thorough consultation and a quality guarantee, but after only a short time, two implants fell out and another became loose. I am truly disappointed because this is a high-cost service requiring high technical expertise and…
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responsibility, yet it has seriously affected my daily life and mental well-being.
Reply from the clinic
Dear Mr. Phu Chi Lay, First of all, Tan Dinh Dental Clinic would like to express our sincere gratitude for your trust and for choosing us for your implant treatment – a technique requiring high expertise and serious cooperation from both parties. During the examination and consultation, the doctor clearly explained the condition of your jawbone, weak bone areas, and risk factors affecting the treatment outcome, including diabetes and smoking habits. These medical factors were discussed in detail, as they can reduce the implant integration rate. The post-treatment results show that 85% of the implants have integrated well, meeting functional and aesthetic requirements. Regarding the two unsuccessful implants, we have proactively refunded the full amount as per the contract commitment, and promised to provide new implants and porcelain crown restorations completely free of charge when your health and jawbone condition allow. We deeply regret this unfortunate incident, but we hope that all reviews posted on public platforms will accurately reflect the treatment context and the sense of responsibility from both sides, to avoid any unnecessary misunderstandings for our customers. Tan Dinh Dental Clinic is always ready to continue accompanying you on your recovery journey with the utmost dedication and expertise. Sincerely, Tan Dinh Dental Clinic
What I like most about Tan Dinh Dental Clinic is that they never exaggerate problems. I went to another place and they advised me on teeth whitening, fillings, crowns, and all sorts of other things. Here, the doctor said that just thorough cleaning is enough and nothing more is needed. Honest, dedicated, and trustworthy.
Reply from the clinic
Dental clinics always strive for the best for their patients. Thank you for trusting our clinic.
Initially, I only intended to go to Tan Dinh Dental Clinic for a teeth cleaning, but unexpectedly, they discovered a hidden cavity! The doctor gently advised me, showed me X-rays, and explained everything very thoroughly, so I agreed to the treatment. After the procedure, there was no pain or sensitivity, and I even received a text message reminding me of my follow-up appointment. I've never…
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seen a dental clinic so attentive before.
Reply from the clinic
Thank you for your positive review of the dental clinic. We should all visit the clinic at least every six months for dental cleanings and to monitor our oral health.
The facility is good, the equipment is complete, and the doctors are professional. I appreciate that they provide advice based on specific symptoms, and don't try to "suggest" unnecessary procedures like some other places. I will return if needed.
Reply from the clinic
Thank you for your review. Our patients' health is always the top priority at Tan Dinh Dental Clinic.
Dr. Ngoc is super cute, talks gently and always explains carefully before doing anything. She has solid skills, does her teeth smoothly, and doesn't hurt at all, so I feel very secure. Every time I come for a check-up, it feels like I'm meeting an acquaintance, extremely comfortable. The doctor is also very thoughtful, understands what the customer needs and doesn't do things carelessly. I'm…
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really lucky to have found a place with a doctor who is both skillful and dedicated like that. 💝💘💖💗💞💕
Reply from the clinic
Thank you for your kind review of the dental clinic and Dr. Ngoc. Your satisfaction is a great motivation for the clinic.
As a long-time customer of Tan Dinh Dental Clinic, I am very satisfied with the service and the expertise of the doctor. I will definitely be a long-term customer and will encourage my friends and family to visit ❤️❤️❤️❤️
Reply from the clinic
Thank you for your trust in our dental clinic.
Very high quality service. Before the examination, they will take a very thorough X-ray. The doctor will consult very carefully. Especially, the customer care staff are very dedicated and the price is very reasonable for such a quality service.
Reply from the clinic
Thank you for choosing Tan Dinh Dental Clinic. We hope to continue providing dental care for you and your family in the future. We wish you and your family good health, peace, and happiness! Sincerely!
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