Patients
Reviews of Smilux Dental.
Ho Chi Minh City, Vietnam. 109 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
Smilux Dental is a Phu Nhuan cosmetic-focused clinic with two named MSc dentists and confirmed international patients from Australia, the US, and Taiwan. Reviews are mostly specific with named doctors and treatment details, but zero verified reviews across 109 total and heavy 5-star uniformity warrant caution. A complaint about non-doctor staff performing procedures is a notable concern for high-stakes tourists.
Authenticity
5/10Baseline 7: real clinic, website, named MSc dentists, international reviews. -2 medium: 0 verified on 109 total, heavy 5-star uniformity, no dates. Final 5.
Treatment quality
6/10Baseline 7: specific veneer/implant outcomes, named doctors, 2-day smile turnaround confirmed by AU tourist. -1 manipulation, -1 non-doctor staff complaint. Final 6.
Cleanliness
7/10Baseline 7: multiple reviews cite clean/modern facility, CBCT/3D imaging confirmed, no hygiene complaints across 50 reviews. Final 7.
Team
6/10Baseline 7: two named MSc-level dentists on website (Le Quang Tuan, Hoang Danh Ngan), Dr Dung/Hung named in reviews. -1 one review alleges non-doctor staff performing procedures. Final 6.
Price value
7/10Baseline 7: multiple reviews cite reasonable prices, AU tourist praised value for 18 crowns, US tourist compared multiple HCMC clinics and chose Smilux. No price list published. Final 7.
Tourist suitability
6/10Baseline 6: English website, international patients from AU/US/Taiwan documented, daily hours 8-20. No airport transfer or dedicated tourist coordinator confirmed. Final 6.
What comes up well
- Two named MSc-level dentists with 15+ years experience confirmed on website
- CBCT 3D imaging and digital scanner confirmed in clinic
- International patients from Australia and USA documented in reviews
- Competitive pricing praised by tourists comparing multiple HCMC clinics
- Open 7 days a week 8am-8pm with English-language website
Points to weigh
- 0 verified reviews across 109 total on high-volume pool -- medium manipulation signal
- One review alleges reception staff self-diagnosed and non-doctors performed procedures
- Voucher transparency complaint: clinic held discount voucher without disclosing usage
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 109 reviews
Very good service very happy with the result professional and qualified Dentist very happy
Reply from the clinic
Thank you so much for your wonderful feedback and for trusting Smilux Dental. We are delighted to know that you are happy with both our service and your treatment results. Your kind words about our dentists and team truly mean a lot to us. We look forward to continuing to provide you with the best dental care experience in the future 💙
I highly recommend SMILUX International Dental Clinic for their professional staff, clean facilities, and excellent dental care experience for my husband. Thank you for your excellent service, professionalism, and care throughout my husband’s dental treatment.
This experience was just amazing! I’m happy with the service as much as with the result. The staff was just amazing and of course Thang and Dung thank you so much you are the best❤️💋🌹 …
Reply from the clinic
Smilux Dental sincerely thanks you for your kind feedback 😊 We are delighted to know that you appreciated both the professionalism of our services and the care from our team. Creating a comfortable and welcoming experience for every patient is always our priority. …
I had a great experience at this dental clinic. The staff was friendly, professional, and made me feel comfortable from the moment I walked in. The dentist explained everything clearly and was very gentle during the treatment. The clinic was clean and well organized, and the service was excellent. I’m very happy with the results and would definitely come back with my family and recommend this…
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place to anyone looking for quality dental care.
Reply from the clinic
Smilux sincerely thanks you for trusting us and sharing your wonderful experience at our clinic. Our team is very happy to know that you felt comfortable from the moment you walked in and were satisfied with the friendliness and professionalism of our staff, as well as the gentle and clear guidance from our dentist throughout your dental care. At Smilux, we always strive to maintain a clean, well organized space and provide attentive service so that every patient can feel confident and at ease during their oral care experience. Thank you for being willing to return with your family and recommend Smilux to others. Your kind words are a great motivation for our team to keep improving and serving our patients better every day.
The staff are very friendly and kind. There is detail.
Reply from the clinic
Smilux sincerely thanks you for taking the time to share your review. We are very happy to know that you noticed the friendliness and dedication of our team, as well as the attention to detail in every aspect of your experience at Smilux. Your satisfaction is a great motivation for us to continue maintaining our service quality and providing an even better dental care experience every day.
I came from Tasmania to visit Smilux Dental to have my teeth fixed. I was recommended to have 18 zirconia crowns. The staff are very helpful and honest. The prices are fantastic. I highly recommend visiting for a consultation. Within two days you’ll have a brand new smile.
Reply from the clinic
“Smilux Dental sincerely thanks you for traveling all the way from Tasmania and trusting us with your smile transformation 😊 It was truly an honor for our team to be part of your journey. We always strive to provide honest consultations, efficient treatment planning, and natural-looking results so international patients can enjoy both convenience and confidence in their new smile. We’re delighted that you are happy with your experience and final results.” Contact: 0866 251 379 Wishing you great health, wonderful travels, and continued confidence with your new smile ✨ 📩 Feel free to inbox us anytime if you need further assistance!
The service is good and very professional and the staff were very accommodating and friendly.
Reply from the clinic
“Smilux Dental sincerely thanks you for your kind feedback 😊 We are delighted to know that you appreciated both the professionalism of our services and the care from our team. Creating a comfortable and welcoming experience for every patient is always our priority.” …
My implant procedure was painless, and I will recommend it to my family.
Reply from the clinic
“Smilux Dental is delighted that you had a smooth and reassuring experience throughout your treatment 😊 At Smilux, our clients' comfort and peace of mind are always our top priority. We especially appreciate that you are willing to refer your loved ones to our clinic – that trust is incredibly meaningful to our entire team.”
A few months ago, I took my older brother to get his upper and lower teeth cleaned and received a voucher for free teeth cleaning and fillings worth 5 million VND. I told him to bring family members to use the voucher freely. However, today, when I brought another family member back, the reception was completely different. The patient, who is over eight months pregnant, was asked to have an…
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X-ray taken. Only after I asked if they needed the voucher did they say it was unnecessary. After the cleaning, they gave a consultation but didn't use any other services. When I asked if they wanted the voucher, they took it but didn't say anything more about it. It was completely untransparent, silent until I asked if they had used up the 5 million VND voucher, and only then did they say they'd keep the voucher and deduct it later. What if I hadn't asked? If they didn't want to welcome customers using the voucher, they shouldn't have given it away in the first place. After this, who would dare bring or recommend a friend or family member to the clinic again?
Reply from the clinic
Smilux sincerely apologizes for the less-than-ideal experience this time. We regret that the reception and consultation process did not leave you feeling fully cared for and transparent. Regarding the X-ray for pregnant clients, our team immediately stopped the procedure upon receiving further information to ensure the safety of both mother and baby. However, Smilux acknowledges that the initial communication was not thorough enough, giving you a feeling of unprofessionalism – this is something we will seriously learn from. Regarding the service voucher, Smilux sincerely apologizes for the staff not proactively explaining how to save and use the remaining offer, leading to misunderstandings and a feeling of disrespect. We always appreciate your trust in referring family and friends to use Smilux's services. These suggestions are crucial for the clinic to review and improve the quality of service in the future. Smilux looks forward to the opportunity to provide you with even better support and service in the future. 📞 Direct support hotline: 0866 251 379 Thank you for your feedback.
I came back from Taiwan to Vietnam and had four porcelain veneers done at Smilux Dental International Clinic. I'm very satisfied with the service, from the staff to the doctors, who are very dedicated and attentive to customers. I'm very grateful to Dr. Ngan for giving me more confidence with beautiful and durable teeth. If I have the time, I will definitely come back to get more veneers done.
Reply from the clinic
“Smilux Dental sincerely thanks you for trusting and choosing us during your trip to Vietnam 😊 It was an honor for the Smilux team to accompany you in such an important decision. We are delighted that you are satisfied with the results and feel more confident with your smile. Your recognition of Dr. Ngan is a great motivation for the entire team to continue maintaining our dedication and meticulousness in every treatment. Smilux always looks forward to welcoming you back for future visits.”
I was very satisfied with my dental treatment in Vietnam.
Reply from the clinic
Smilux Dental sincerely thanks you for your trust and positive review 😊 We are delighted that your dental experience in Vietnam was satisfactory and reassuring. It is our greatest honor to bring you a more confident smile. Wishing you good health and a smile that never fades ✨ Please feel free to contact us anytime for any assistance!
When I came in to do my dental visit as a tourist in Ho Chi Minh City. I had no idea I’d be leaving with the a new smile. As I explored several different dental companies in three different cities in Vietnam, Smilux was the one that stood out for me. From the onset of consultation, they took the time to be listen to what I was looking for, presented options, placed prices down in writing and most…
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of all presented a team approach in starting and finishing my porcelain veneers. I’m so thrilled of the final result, and my only regret is I didn’t do this several decades before. If you’re looking for a change even if you’re older like myself and I’m mid 60s, I would encourage you to spend some time with this wonderful “customer service” dental practice.
Reply from the clinic
“Smilux Dental sincerely thanks you for such a heartfelt and meaningful review 😊 It is truly an honor for us to be part of your smile transformation journey—especially at such an important stage in life. We believe that a beautiful smile has no age limit, and it’s never too late to feel confident and happy with yourself. Your trust, after carefully exploring many options across different cities, means a great deal to our entire team. Thank you for allowing Smilux to be a memorable part of your journey in Vietnam.”
I am very happy with the way my teeth look now The dentist and staff were very patient and professional The place is very clean and all equipments are modern If in the future, my teeth will not hurt or anything negative Then they did an absolutely awesome job Thank you very much
Reply from the clinic
“Smilux Dental sincerely thanks you for your thoughtful and detailed feedback 😊 We are truly happy to know that you are pleased with how your teeth look now. Our goal is not only to deliver great immediate results but also to ensure long-term comfort and stability for our patients. Your trust means a lot to our entire team, and we’re honored to be part of your smile journey.” “Smilux Dental sincerely thanks you for your very detailed and kind feedback 😊 Your satisfaction with the current results is a great joy for our entire team. We always prioritize long-term sustainability and stability in every treatment case, so that our customers are not only satisfied immediately after completion but also feel secure throughout the subsequent treatment. Thank you for trusting and choosing Smilux.”
The center is excellent, very enthusiastic, provides thorough advice, and has reasonable prices 👍👍👍 …
Reply from the clinic
“Smilux Dental sincerely thanks you for your positive feedback 😊 We always prioritize clarity in consultations and provide suitable solutions so that our customers can choose with confidence. Your satisfaction is the motivation for the Smilux team to continue improving every day.”
Terrible service, reception staff self-diagnosed and prescribed treatment on their own. The staff performing the procedures didn't seem to be doctors either, completely lacking the experience or knowledge to explain the patient's condition.
Reply from the clinic
Smilux regrets that your experience was not as expected. We sincerely apologize if the initial consultation and reception process caused you any unease. At Smilux, all diagnoses and treatment prescriptions are made by qualified medical professionals. Our reception and assistant staff are only responsible for providing initial information and guidance; they do not have the authority to make medical conclusions. We will seriously review our internal procedures to ensure that all customers receive clear, professional, and transparent advice. We kindly request that you contact Smilux directly so we can review your records and provide you with the best possible support. 📞 Hotline: 0866 251 379 Thank you for your feedback!
Staff really nice and professional. The service was excellent and I love my new smile
Reply from the clinic
“Smilux Dental sincerely thanks you for your kind feedback 😊 We are delighted to know that you love your new smile and had a positive experience with our team. Helping our patients feel confident and happy with their smiles is the greatest reward for us.” “Smilux Dental is delighted to know that you are satisfied with the results and feel confident with your new smile 😊 Being a part of our journey to bring positive change to our customers is always a great source of pride for the Smilux team. Thank you for trusting and choosing us.”
After so many years my teeth felt so bad. Today I came to see this doctor at Vietnam Ho Chi Minh to make all my teeth. Now I'm feeling so happy to see my teeth in good condition. Thanks a lot doctor.
Reply from the clinic
“Smilux Dental sincerely thanks you for trusting us with such an important step in your smile journey 😊 We are truly happy to know that you feel confident and pleased with the results. Seeing our patients smile with happiness is the greatest reward for our team.” “Smilux Dental is deeply grateful to have accompanied you on this meaningful journey of transforming your smile 😊 Your happiness and increased confidence after completing your dental work is a great joy for the doctors and staff at Smilux. Thank you for trusting us with such an important decision.”
Smilux Dental Clinic does beautiful teeth, the staff and doctors are very friendly, and customer care is excellent.
Reply from the clinic
“Smilux Dental is deeply grateful for your positive feedback 😊 Every satisfied smile from our customers is a great joy for our team. Smilux will continue to strive to maintain our dedication and professionalism to provide the best possible experience for each customer.”
Good experience, clean practice and i was in and out quickly for a cleaning
Reply from the clinic
“Smilux Dental sincerely thanks you for sharing your experience 😊 We always strive to provide efficient and comfortable dental care so our patients can receive quality treatment while saving time. We’re glad your visit was smooth and pleasant.” “Smilux Dental sincerely thanks you for sharing your experience at our clinic 😊 We always strive to organize the dental examination and care process scientifically so that our customers are both comfortable and save time. We are very happy that you had a smooth and convenient treatment at Smilux.”
Dr. Hung and Dr. Chien, along with nurse Phung, made me feel very reassured and painless when I had 10 implants placed and 15 eyelash extensions. I also want to thank Mr. Vinh and Ms. Linh for their advice during my time in the US from November 2025 until now.
Reply from the clinic
“Smilux Dental sincerely thanks you for your trust and heartfelt feedback to our team 😊 A treatment with so many steps always requires close coordination between the doctor, anesthesiologist, and support team, so your feeling of peace and comfort is a great joy for Dr. Hung, Dr. Chien, nurse Phung, and the entire team. Thank you for placing your trust in Smilux on your journey to caring for your smile.”
The implant procedure was painless, and the staff were enthusiastic and friendly. Good.
Reply from the clinic
“Smilux Dental is delighted that you had a relaxing and comfortable experience at our clinic 😊 Our team always strives to ensure that every patient feels secure and well cared for during treatment. Your satisfaction is the motivation for Smilux to continue improving and serving you better every day.”
My experience was very good, and I was impressed by the staff and doctors.
Reply from the clinic
“Smilux Dental sincerely thanks you for your trust and positive feedback about our team 😊 Your satisfaction and comfort throughout your visit is what Smilux always strives for. Your feedback is a great source of encouragement for the entire team to continue maintaining our dedication and professionalism.”
Great services, very friendly staff and dentist. Very clean and very professional services.
Reply from the clinic
“Smilux Dental sincerely thanks you for sharing your wonderful experience 😊 We’re delighted that you felt comfortable with our team and appreciated the clean and professional environment. Your kind words truly motivate us to continue delivering attentive and high-quality dental care.” “Smilux Dental sincerely thanks you for taking the time to share your positive experience at our clinic 😊 We always strive to create a neat, professional, and friendly environment so that every customer feels comfortable and at ease during treatment. Your appreciation is a great motivation for the entire Smilux team.”
In smilux dental is good service . Thanh you !
Reply from the clinic
“Smilux Dental sincerely thanks you for your kind words and trust 😊 We truly appreciate your feedback and will continue striving to provide attentive and professional dental care for every patient.” …
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