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Elias M
March 2026 · ★ 5
I highly recommend this clinic. They are very professional, and the director, Miguel, and Lily are very kind. The quality is fantastic.
Confidential — for patient review
Sam Dental Clinics | Clinica Dental en Madrid el Carmen
C. de Marcelino Álvarez, 13, Madrid, Spain
4.0/5
· 106 reviews
Why Choose Sam Dental Clinics | Clinica Dental en Madrid el Carmen in Madrid?
Sam Dental Clinics is a well-established dental practice in Madrid with 15+ years experience, offering comprehensive implants, orthodontics, and specialized treatments including bone regeneration.
Sam Dental Clinics is a well-established dental practice serving Madrid, Spain for over 15 years with a commitment to comprehensive oral health care and smile rehabilitation. With locations in the El Carmen and Carabanchel neighborhoods, Sam Dental Clinics has built a reputation for expertise in complex cases, advanced technology application, and personalized patient care. The clinic's team of specialists and experienced general dentists provides a comprehensive range of treatments from preventive care to advanced restorative and surgical procedures, serving both Madrid residents and international dental patients.
Sam Dental Clinics in Madrid offers comprehensive dental services spanning general dentistry, endodontics, periodontics, orthodontics, pediatric dentistry, oral surgery, dental implantology, dental aesthetics, sleep apnea treatment, and management of bruxism (teeth grinding). Operating hours from 10 a.m. to 2 p.m. and 4 p.m. to 8 p.m. Monday through Friday, with select Saturday hours, accommodate working professionals and international visitors. The clinic's particular expertise in complex cases, including alveolar bone regeneration for patients with significant bone loss, distinguishes Sam Dental Clinics as a treatment destination for patients with challenging dental situations. Advanced technology combined with experienced clinical expertise enables Sam Dental Clinics to deliver personalized, high-quality care across the full spectrum of modern dental treatment.
Treatments & Specialties
Sam Dental Clinics in Madrid maintains particular expertise in dental implantology and bone regeneration, specializing in treating patients with significant alveolar bone loss who have been told implants were not possible elsewhere. Advanced bone grafting and regeneration techniques enable implant placement even in compromised situations. Whether addressing single missing teeth or complex full-mouth reconstruction, Sam Dental Clinics applies surgical expertise and restorative skill to restore function and confidence.
Orthodontic treatment at Sam Dental Clinics addresses malocclusion (misalignment) through fixed appliances and other techniques. Dental aesthetics services enhance tooth appearance and smile beauty through techniques including teeth whitening, veneers, and smile design. Endodontic therapy (root canal treatment) manages infected or traumatized teeth with precision. Periodontal treatment addresses gum disease and supports long-term oral health and implant success. Pediatric dentistry provides specialized care for children with anxiety management and preventive focus. Sleep apnea management through dental appliances addresses sleep-disordered breathing, improving quality of life. Bruxism management through custom splints and behavioral strategies protects teeth from grinding damage. Prosthodontics including dentures and fixed bridges restores dental function for edentulous or partially edentulous patients.
Technology & Facilities
Sam Dental Clinics in Madrid operates with advanced dental technology supporting precision diagnosis and treatment. Digital radiography provides superior image quality with reduced radiation exposure. Modern surgical equipment and bone regeneration materials enable sophisticated implant and reconstruction cases. Intraoral visualization and digital documentation support clear patient communication and treatment planning. The clinic maintains contemporary infection control and sterilization protocols meeting international standards.
Modern operatory design reflects ergonomic principles supporting clinician efficiency and patient comfort. The professional environment at Sam Dental Clinics creates confidence and reassurance. Extended lunch-break hours accommodate schedules, and the team's expertise in complex cases means patients with significant dental challenges can access advanced solutions at Sam Dental Clinics in Madrid. The combination of advanced technology, experienced staff, and specialized capabilities distinguishes Sam Dental Clinics as a comprehensive treatment destination.
Why Choose Sam Dental Clinics in Madrid
Sam Dental Clinics offers several compelling advantages for patients seeking dental care in Madrid. First, the clinic's 15+ years of experience demonstrates longevity, stability, and established reputation within Madrid's dental community. Second, the clinic's specialty in complex cases—particularly bone regeneration for patients told implants were impossible elsewhere—provides solutions for patients with challenging situations. Third, the multidisciplinary specialist team ensures coordinated care for comprehensive cases.
The clinic's locations in El Carmen and Carabanchel neighborhoods provide convenient access to different areas of Madrid. For international patients, Madrid's competitive pricing (40-60% less than Northern Europe or North America), combined with Sam Dental Clinics' advanced capabilities and experienced team, makes it an attractive destination for dental tourism and smile rehabilitation. The clinic's reputation for successfully treating "impossible" implant cases through bone regeneration brings patients from across Madrid and internationally seeking advanced solutions.
Patient Experience
Sam Dental Clinics in Madrid prioritizes personalized, quality patient care throughout the treatment journey. The team's expertise in complex cases ensures that patients with challenging dental situations feel heard and confident that solutions exist. For patients with dental anxiety, particularly those with previous negative experiences elsewhere, Sam Dental Clinics' compassionate approach and demonstrated competence provide reassurance and trust.
The clinic's team collaborates to understand individual patient goals, medical history, and preferences, delivering treatment aligned with personal circumstances. Modern facilities and professional staff create a welcoming environment. Whether patients require routine preventive care, emergency treatment, or complex implant and reconstruction procedures, Sam Dental Clinics in Madrid delivers professional, compassionate, personalized treatment. The clinic's reputation for successfully managing complex cases attracts patients seeking advanced solutions and expert care.
Location
Sam Dental Clinics has multiple locations serving Madrid, including the El Carmen location at Calle de Marcelino Álvarez, 13, 28017 Madrid, and a Carabanchel clinic. Both neighborhoods are central to Madrid's geography, accessible via metro and providing convenient access for residents and international visitors. Madrid's central location in Spain and proximity to Adolfo Suárez Madrid-Barajas International Airport facilitate easy travel for international patients. The multiple conveniently located Sam Dental Clinics sites in Madrid offer flexibility in scheduling and accessibility for patients throughout the city.
Patient Reviews from Madrid
4.0
★ 106 reviews
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Jose Maria
March 2026 · ★ 5
This clinic is one of the best. I've been to several clinics. But I absolutely loved this one. The care from Lily and her team, the professionalism in every word, and the dedication to my treatment were excellent. Thanks to Miguel and Lily, who were wonderful from the start. I recommend them 100%.
Clinic response ():
Response from the owner 5 months agoThank you so much, José! We're truly delighted to hear that, after visiting several clinics, you felt comfortable and well cared for with us. Lily and the entire team appreciate your kind words. If you'd like, tell us what you valued most about your visit or share a photo of your smile—we'd love to see it! 😄🦷 — The Sam Dental Clinics El Carmen Team Translated by Google ・ See original (Spanish)
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Andrès Pefe
March 2026 · ★ 1
The clinic staff is very competent and professional... but the orthodontist is terrible. It's unacceptable that after many months of treatment, my teeth are now misaligned in a place where they weren't before. I don't recommend her.
Clinic response ():
Response from the owner 5 months agoHello Andrés, We are very sorry that your experience with the orthodontist was not up to par, and we appreciate you letting us know. We value both praise and criticism to improve. While we are pleased that you value the competence of the rest of the staff, we want to review your case in detail and offer you a solution. Please write to us at [email protected] briefly explaining your situation (or provide a phone number and we will call you back), and we will give you a priority appointment for a free check-up and, if appropriate, a second opinion with our specialist. We want to regain your trust. — The Sam Dental Clinics El Carmen team Translated by Google ・ See original (Spanish)
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Adinita Mora
March 2026 · ★ 5
Excellent experience, from the moment you enter the friendly treatment, until the end of the treatment, I had orthodontics and cleaning and I am completely satisfied with my dental health.
Clinic response ():
Response from the owner 5 months agoThank you so much, Adinita! We're so happy you had an excellent experience from the moment you arrived until the end of your treatment. Knowing you were completely satisfied with your orthodontics and cleaning is the best reward for our work. If you'd like, share a photo of your smile to inspire others! 😁🦷 — The Sam Dental Clinics El Carmen Team Translated by Google ・ See original (Spanish)
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Brigtte Gonzales
March 2026 · ★ 1
This dental clinic is terrible. First of all, it is not organized. They do not provide a solution to problems. When they do something wrong, the doctors themselves do not have enough time to care for their patients. They do everything in a hurry and because they do it in a hurry, they do it wrong. They give you bands or rubber bands that are not the right size or they leave the wires out and you have to go back to the dentist to have them changed. They always give you the answer of, "And next time we should insist to the doctor." I do not recommend this clinic. I regret having gotten my braces. There are better clinics at this clinic. Everything is wrong here. In the photo that I just put up, it is perfectly clear that those were not the bands that they were supposed to put on me, but even so, the doctor told me that those had to be put on me the next day. I had to go to have them changed and they wanted to make me come back another day because the doctor was not there. And so it goes on several times that they always waste my time.
Clinic response ():
Response from the owner 5 months agoHello Brigitte, I am so sorry to read about your experience, and I sincerely apologize on behalf of the entire team. It is unacceptable that you felt rushed, treated with incorrect materials, or forced to return multiple times: this does not reflect our standards. We want to resolve this as soon as possible. I am offering you the following: a priority appointment at no cost to review your braces (checking wires, ligatures, and adjustments), correct any unsuitable materials, and, if necessary, offer you a second opinion with a specialist. We will also open an internal review of your case to understand why this happened and prevent it from happening again. Please contact us via WhatsApp or phone at +34 91 123 45 67 or email us at [email protected] Indicating the day and time that works best for you, or if you prefer, leave your phone number here and we will call you. We want to regain your trust and make everything right. Thank you for letting us know: we will work to fix this. — The Sam Dental Clinics Team | Dental Clinic in Madrid El Carmen Translated by Google ・ See original (Spanish)
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Gisela Gpnzalez
March 2026 · ★ 1
Terrible service. My daughter went to this dentist and they always make her wait more than half an hour for her appointments. Today she had an appointment at 6:30, but she arrived at 6:20 and left at 8:10 PM just to get one bracket put on, and even then, they put it on wrong. The worst dentist I've ever been to. I don't recommend them at all.
Clinic response ():
Response from the owner 6 months agoHello Gisela, We are very sorry for the wait and the bad experience you described. It's not the image we want to convey: punctuality and respect for our patients' time are our priority. We would like to resolve this as soon as possible and review what happened with your appointment and your daughter's. Please write to us at [email protected] or call/WhatsApp us at 91 123 45 67, and we will personally assist you to offer a solution and prevent this from happening again. Thank you for letting us know; we will work to improve. — The Sam Dental Clinics El Carmen team Translated by Google ・ See original (Spanish)
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Juan Delgado
March 2026 · ★ 5
I've had three implants and a crown done at this clinic. The service has always been prompt and friendly. Their flexibility in scheduling and rescheduling appointments is something I've really appreciated, given my complicated work schedule. Lily's approach has always been very pleasant, and the dentists who have treated me have always made sure the work is done well and as painlessly as possible, which has helped me not to feel afraid each time I go to the clinic. There's a common misconception that dentists are synonymous with pain, but at Sam Dental, that's not the case!
Clinic response ():
Response from the owner 6 months agoThank you so much, Juan! We are honored that you entrusted us with your implants and crown. We are delighted to hear that the service was prompt and pleasant, and that you are happy with the result. Your testimonial is very valuable to other patients who are considering it. If you need a check-up or follow-up appointment at any time, we are here to help. Warm regards and thank you for trusting us! — The Sam Dental Clinics El Carmen Team Translated by Google ・ See original (Spanish)
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Rafael del Olmo Gonzalez
March 2026 · ★ 5
This clinic is a 10 out of 10. Lily, the Colombian receptionist, is incredibly helpful, and everyone there is lovely. My experience with them was fantastic. I highly recommend them based on my own experience.
Clinic response ():
Response from the owner 8 months agoThank you so much, Rafael! 💙 We're so happy to hear that your experience was so positive. At Sam Dental Clinics, we strive every day to provide friendly, personal, and professional service. We'll pass on your feedback to Lilyque and the rest of the team—they'll love to hear it! … Translated by Google ・ See original (Spanish)
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Enma María Farfan
March 2026 · ★ 5
It's one of the best clinics. From the moment you arrive at reception, they inspire confidence, and once you're in the dentists' hands, they're all incredibly professional. I recommend them 100%. Lily, you provide such excellent service to us!
Clinic response ():
Response from the owner 8 months agoThank you so much, Enma! 🫶 We're so happy to read that you felt comfortable from reception to the dentist's chair. That's our mission: for every patient to feel safe and well cared for on every visit. We'll continue working with the same dedication to remain one of the best dental clinics in Madrid. We're here for you whenever you need us! Translated by Google ・ See original (Spanish)
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marta caballero
March 2026 · ★ 1
When I first met them, nine months ago, everything was perfect. I'd had root canal treatment and several fillings with them, and they even called me the next day to check if I was feeling ill. But recently, they've changed the director, doctors, even the receptionist, and the service has gotten worse and worse. It's a shame because I was really happy. UPDATE: Hello owner: First of all, I'd like to clarify that I didn't come to the center to apologize. I went to a scheduled appointment (the ones you indicate I don't attend), and the (FORMER) director called me to speak with me. I explained the situation that led to the negative comment and asked if I could delete it or edit it positively. If you look closely at my previous comment, I'm not passing judgment on the professionals at the El Carmen center. If you read it carefully, the problem stems from the service you offer (which is getting worse all the time) and the high staff turnover at the center, which makes it impossible to get a SINGLE COMPLETE TREATMENT WITH THE SAME PROFESSIONAL. However, I just called the center and spoke to the NEW director, and I have expressed my dissatisfaction with this matter. I will not return, not because of your professionals, but because of the rude way you respond to ANY KIND OF NEGATIVE comment. THIS IS NOT HOW YOU TREAT CUSTOMERS. I hope I have clarified the matter by amending the comment you requested.
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★ 4.0 (106 reviews)