Patients
Reviews of Rose Dental Clinic.
Ho Chi Minh City, Vietnam. 103 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
East Rose Dental is a well-established HCMC clinic with two branches, operating since 2000, and led by named lead dentist Dr. Nguyen Thi Thu Thuy with confirmed overseas advanced training. Equipment is modern (3D CBCT, CAD/CAM, premium material brands) and tourist logistics are strong with airport pickup and hotel transfers. The clinic has a broad international review base with specific, varied accounts, though 0 verified reviews on the SmileJet pool and an unverifiable Harvard-degree framing warrant measured confidence.
Authenticity
6/10Baseline 7: real clinic, named lead doctor, mixed-nationality reviews, specific treatments. -1 Harvard claim = advanced training programs not a Harvard degree. 0 verified reviews on 50-count pool is a flag but content reads varied/genuine. Final 6.
Treatment quality
7/10Baseline 7: multiple detailed accounts of complex implants, crowns, veneers with good outcomes. -0: one 4-star rushed fillings, one upsell on scaling. No documented treatment failures. Final 7.
Cleanliness
8/10Baseline 8: multiple reviewers specifically praise cleanliness and modern equipment. Mentions of 3D CT, CAD/CAM, premium material brands (3M, DENTSPLY). No hygiene complaints. Final 8.
Team
7/10Baseline 7: Dr. Thuy named with verifiable Vietnamese dental degree + advanced overseas training. Dr. Trung, Dr. Tu, Ms. Tam named in reviews. Harvard claim = continuing ed, not degree. -0 after light embellishment factored into authenticity. Final 7.
Price value
8/10Baseline 8: multiple tourists report significant savings vs Australia/US/Canada. Specific price data: whitening $103-180 USD, clean 300K VND (~$12), crowns $50-250. All-on-6 ~$7-9k. Strong value proposition confirmed. Final 8.
Tourist suitability
8/10Baseline 8: airport pickup confirmed, hotel transfers for all appointments, English fluent staff, WhatsApp/Zalo, two HCMC locations including District 1 near Ben Thanh, fast turnaround (crowns in 1-2 days). Final 8.
What comes up well
- Two HCMC branches with airport pickup and hotel transfers for all appointments
- Named lead dentist Dr. Thuy with confirmed advanced training across US, Switzerland, Germany, Japan
- 3D CBCT, CAD/CAM, DENTSPLY/3M/Vivadent materials confirmed on website
- Strong tourist price savings: crowns $50-250 USD, All-on-6 from ~$7,000 USD
- WhatClinic 4.8/5 from 149 reviews with Customer Service Award 2025
Points to weigh
- 0 verified reviews in SmileJet pool of 50 despite high claimed volume
- Harvard training claim means associated continuing-ed programs, not a Harvard degree
- One documented upsell: basic scaling quoted VND 60k then escalated to VND 1M for deep scaling
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 103 reviews
Good service, nice staff. I've been scare of going to dental clinic but so far so good now
Reply from the clinic
Dear Nat Bellis, Thank you for choosing our dental office for your treatment. Our team focuses on doing the best job we can and we’d like to know if we’ve succeeded. Thanks for … More
I recently had the most tooth-tastic experience at The East Rose Dental, and let me tell you, it was a trip worth smiling about! From the moment I landed at the airport, they whisked me away in their dental-mobile (okay, maybe it was just a …
Reply from the clinic
Dear Juni P. Many thanks for visiting The East Rose Dental Clinic and giving us great feedback. Your satisfaction is important to us. Please feel free to contact us if you … More
The dental clinic provides excellent service, and the staff are very dedicated.
Reply from the clinic
Dear Ms. Kim Tam Dang Thi, Thank you for your review and choosing Hoa Hong Phuong Dong Dental Clinic. We pride ourselves on serving our customers' needs in the best possible way. … More
I am very satisfied with the quality of service and the professionalism of the dental staff.
Reply from the clinic
Dear Ms. Dam Nguyen, Thank you for choosing Hoa Hong Phuong Dong Dental Clinic. The dental clinic is always grateful to customers like you, who have helped the … More
I was very happy with my treatment here. I am an American who travels a lot and I often get my dental care abroad since it is so much more affordable. I decided to go here because of the good reviews and quality English website. I was able …
Reply from the clinic
Dear Ms. Kelli Cooper, Many thanks for visiting The East Rose Dental Clinic and giving us great feedback. Your satisfaction is important to us. Please feel free to contact us if you … More
I had a root canal and Crown done. All of the staff were very friendly and professional. The receptionists were helpful and kind. I appreciate the time the Doctor took to explain things to me and answer the questions that I had. …
Reply from the clinic
Dear Mr. Jimmy C, Thank you for your good review and rating. We hope that your experience with us … More
Very good service no pain had 20 crowns done in over a 2 weeks Will return for more dental work
Reply from the clinic
Dear Mr. Craig Reid, Thank you for choosing The East Rose Dental Clinic. We will always be grateful to customers like you who help us to improve our level of service. You are vital … More
Nice cosy place with English settings. All staff speaks good English and also speak Chinese. I did scaling at vnd60000 but later they told me I need deep scaling and cost me vnd1000000 .
Reply from the clinic
Dear Mr. Adam Chua, We would like to thank you very much for choosing our service for your dental treatment. Your honest suggestions and feedback have helped us shape our business … More
Good experience . I am very happy in the services . Highly recommended .
Reply from the clinic
Dear Mr. Gabi khawly, Thank you for visiting us. It’s our pleasure taking care of your dental needs. We appreciate your trust and we will do our best to continue giving you the kind … More
Hi there I am from New Zealand . I have a complicated bite and damaged worn broken and missing teeth and required a full reconstruction under specialist care. I headed to vietnam and chose rose dental after a lot of research . All the care …
Reply from the clinic
Dear Mr. Andrew James, We wish to express our sincere thanks to you for choosing The East Rose Dental Clinic. We are also deeply appreciative of your continued patronage of our … More
Professional modern dental clinic with a high attention to detail. Staff are highly skilled especially in fine dental work such as crowns and implants. Excellent attention to hygiene. Well equipped clinic better than most that we have …
Reply from the clinic
Dear Mr. Marco Hildebrandt, Thank you for choosing The East Rose Dental Clinic to serve your dental needs. We are very grateful for your feedback. Our commitment is to provide you with … More
The place is clean, modern and the doctors are v. good. Pain free. I felt comfortable there and I appreciated how they were interested in you being satisfied with the result. Highly recommended!
Reply from the clinic
Dear Sir/ Madam, Thank you once again for choosing The East Rose Dental Clinic. We would like to thank you for your wonderful and constructive feedback. … More
Indochina Rose Dental Clinic was truly impressive. The staff, from the parking attendant to the receptionist, were very polite, attentive, and professional. The clinic was incredibly clean with modern, high-quality equipment. However, the …
Reply from the clinic
Dear Mr. Hai Phan, Thank you for choosing Hoa Hong Phuong Dong Dental Clinic. The dental clinic is always grateful to customers like you, who have helped the … More
Clean facility, professional staff. I had a number of concerns and they were able to provide a thorough treatment plan to address each one by one. Thanks to them, I now have a great and confidently beautiful smile!
Reply from the clinic
Dear Helen Nguyen, Thank you for choosing our office for all your dental needs. We can’t thank you enough for your kind review also. Our goal is to provide the highest quality of … More
I’ve been to clinics in South Korea, Singapore Thailand, Canada, USA ;so I have the data to make a comparison. Without doubt, this was the cleanest, the most professional, and gentlest of all …
Reply from the clinic
Dear Mr. Gary Grewall, We really appreciate you choosing The East Rose Dental Clinic for your treatment. Positive reviews from awesome customers like you help others to feel confident … More
Thanks Dr. Trung, Dr. Thuy and staff for your professionalism and accommodating with our schedule as my husband was going through the treatment. You tried to help him feel comfortable as much as possible during the process, and it was …
Reply from the clinic
Dear Tracy, Thank you for your positive comments. Giving you excellent service is always a pleasure. … More
I took my child to have a cavity filled, and I also had a wisdom tooth extracted. I was very satisfied with the service from the doctor to the staff. After leaving, my child did not feel any pain or discomfort, and the doctor called to ask about him. Thank you very much, dental office.
Reply from the clinic
Dear Ms. Le Tuyet Phung, Thank you for your positive comments about your experience at Hoa Hong Phuong Dong Dental Clinic. … More
Amazing!, Gentle, Professional, Immaculate Office and equipment, State of the Art Equipment I can’t say enough. Thank you. Thank you
Reply from the clinic
Dear Mrs. Carol K, Thank you for giving us a perfect rating and for recommending our dental clinic. Your feedback is a vital part of perfecting the service we work so hard to … More
I've been there to finish 2 implants that was put elsewhere and fix a broken tooth with a crown. It took a few visits to get it right but I'm very satisfied with the result, the staff was friendly, the location is convenient, the doctor …
Reply from the clinic
Dear Ale K, Thank you for your review and for choosing The East Rose Dental Clinic. We do take pride in catering to our guest’s needs the best way we can. … More
Would like to thank all the staff, they are courteous friendly and highly professional. The work they did on my very poor teeth can be only highly recommended. I would recommend this practice to anybody that is considering dental work.
Reply from the clinic
Dear Mr. Stephen Sier, Thank you so much for your very kind words. We do try hard to make our guests feel at home, and well taken care of, so it is rewarding to know how much our … More
The clinic was clean, western standards and very professional I was so impressed with all of the service and care at their clinic. All the way from booking in HK they were extremely professional and accommodating. Helped …
Reply from the clinic
Dear Alex Beattie, Thank you for the great review. We are so happy that you loved The East Rose Dental Clinic. We can’t wait to … More
This is my must visit place everytime I am in Ho Chi Minh City. But this is going to change. I am super disappointed and in fact disgusted during my last visit. Is it that you are getting popular and can't be bothered with your regular …
Great service and reasonable prices. Handy location as well. Did a crown, fillings and clean.
Reply from the clinic
Dear Alexandra Mavros, Our management would like to thank you for patronizing our services and also thank you for the awesome reviews. Truly, it is our pleasure. You are a valued … More
Went in for a basic whitening. Walked in to make an appointment and they took me in right away! 103usd for standard whitening and 180 for the one that’s a little less painful on the teeth. My teeth hurt for the rest of the day but. If you …
Reply from the clinic
Dear Brian Cornell, Thank you for your continued support and for the confidence that you have placed in us. Your feedback is so helpful for us to hear. … More
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