Patients
Reviews of Platinum Dental Group.
Ho Chi Minh City, Vietnam. 198 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.5 out of 10
Overall score
Platinum Dental Group is a well-established HCMC clinic founded in 2015 with two locations, named and licensed doctors, and confirmed modern equipment including iTero 5D and CAD-CAM. The clinic has a strong track record with international patients evidenced by 43 verified reviews on WhatClinic and Dental Departures scores, though the SmileJet review pool shows zero verified reviews on 50 all-5-star submissions which warrants caution. Tourist infrastructure is solid with English support, WhatsApp, and airport transfer services.
Authenticity
7/10Baseline 8: website, licensed doctors, 43 WhatClinic verified reviews. -1: SmileJet pool 50 reviews all 5-star, 0 verified. Final 7.
Treatment quality
7/10Baseline 8: veneers/implants/ortho outcomes corroborated across platforms. -1: one 2017 incomplete filling documented. Final 7.
Cleanliness
8/10Baseline 8: multiple independent reviews cite clean modern facility, iTero/CAD-CAM equipment, no negative hygiene reports. Final 8.
Team
7/10Baseline 8: 3 licensed doctors (HCMC Dept of Health), Dr. Tung ITI member/Masters. -1: Anna Tran short courses sold as international credentials. Final 7.
Price value
8/10Baseline 8: published VND pricing pages, WhatClinic price ranges, competitive vs AU/EU/US. No hidden fee complaints. Final 8.
Tourist suitability
8/10Baseline 8: English/French staff, WhatsApp, airport transfer, hotel support, District 1 central, Mon-Sat 8-20 hours, free initial consult. Final 8.
What comes up well
- Named licensed doctors: Dr. Tran Lan Anh, Dr. Duong Minh Tung (Masters, ITI member), Dr. Phung Le Phuong Dung
- iTero 5D scanner, CAD-CAM, and CBCT confirmed on-site
- 43 verified reviews on WhatClinic, WhatClinic Customer Service Award 2025
- English, French, and Vietnamese spoken; WhatsApp, airport transfer available
- Two locations including expat-friendly Thao Dien district
Points to weigh
- SmileJet pool: 50 reviews, all 5-star, 0 verified - manipulation signal
- Dr. Anna Tran international credentials are short courses (Bordeaux, UBC) not full degrees
- One documented 2017 incident: doctor substitution, temporary filling fell out in 1 hour
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 198 reviews
Fabulous services with dedicated staffs, as a 3 years and counting loyal customers, Platinum dental group is a place I put my complete trust in, having seen impeccable results, with rapid improvements and changes beyond expectations.
Reply from the clinic
Thank you so much for your great experience at Platinum Dental. Good luck to you and see you again !!!!
I am very satisfied when choosing Platinum dental. Platinum Dental Group with a team of professional doctors, enthusiastic staff. Treat and designed me a beautiful natural smile full of aesthetics. I love you. Thank you guys.
Reply from the clinic
Thank you so much for your great review of Platinum Dental . We are very proud and happy to accompany your experiences!!!!
Good, attentive service, kind doctors, but it was crowded so the wait was a little long.
Reply from the clinic
Thank you for your trust and satisfaction with Platinum Dental's services. We will strive to continuously improve our clinic's services!!!
Spacious, clean, modern clinic with good service and gentle manipulation. Children cooperate to have beautiful teeth.
Reply from the clinic
Thank you for your trust and satisfaction with Platinum Dental's services. We wish your child and family much health, happiness, and joy!
I had a service for cleaning and whitening bleach, what I am impressed with is that the doctors and assistants here make me feel protected and secure when I am afraid of pain. I really like the friendliness and enthusiasm of the staff here. Thank you very much
Reply from the clinic
Sincerely thank you so much for your wonderful experience at Platinum Dental. We try everyday to give the customers better services. Best wishes to you and see you!!!@@@
Great service! I feel very happy with the final result. Give 5 star!!!
Reply from the clinic
Thank you for your great experience at Platinum Dental. Good luck and success!!!@@
Place was clean and staffs were friendly. 5 stars service with English speaking dentist and staffs! Highly recommended:)
Reply from the clinic
Thank you so much for your nice review, good luck to you and see you again !!!@@@@
I’m from USA. I did implant at Platinum Dental group. This service good. Not hurt so much. Dentist 🦷 did very good …
Reply from the clinic
Thank you so much for your great experience at Platinum Dental. Best wishes to you and see you !!!@@@
The clinic is very enthusiastic, the dentist is very gentle!
Reply from the clinic
Thank you for your satisfaction with Platinum Dental's services. We wish you good health and hope to see you again soon!
Excellent service, professional dentist, dedicated and responsible... A trustworthy place for dental care 👍❤️…! …
Reply from the clinic
Thank you for your trust and satisfaction with the quality of service of the clinic. Platinum Dental wishes you health and success !!!!
I did my invisilign here at platinum. The process was enjoyable and effective.
Reply from the clinic
Thank you so much for your review. Wish you have beautiful and healthy teeth !!!@@
I had my teeth done here. Trusted place for everyone.
Reply from the clinic
Thank you for your trust and wonderful experiences at Platinum Dental. Wishing you good health and success!!!
The clinic was clean and beautiful, and the doctors, nurses, and support staff were very enthusiastic and gentle with my child.
Reply from the clinic
Thank you for your interest and satisfaction with Platinum Dental's services. We wish you and your family good health and look forward to seeing you again!
Absolutely terrible experience at this dental clinic. I had a 10:00 AM appointment and ended up waiting almost 2 hours before being seen — what’s the point of booking a time? The staff were extremely rude and unhelpful, and it honestly felt like they had zero interest in accommodating foreigners. Communication was poor, and no one seemed to care about the delay or even acknowledge it. Overall,…
Read the rest of this review
l, very unprofessional and frustrating. I would not recommend this place to anyone. AVOID!
The clinic is good, the staff are enthusiastic and lovely.
Reply from the clinic
Thank you for trusting and being satisfied with Platinum Dental's service. Wish you always happy and healthy and see you again!!!
Outstanding treatment. Highly recommended. English speaking. phuong hung at reception are kind, welcoming and absolutely fantastic! For all those Westerners, come here for all your dental needs and feel treated professionally and with utmost high world quality standards of treatment. No hesitation to return here.
I'm currently getting Invisalign treatment here. My teeth look better than I expected, and the staff are very attentive and caring. It's a reputable place that I can recommend to my friends and family to try out ❤️
Reply from the clinic
Thank you sincerely for your trust and satisfaction with the quality of service at Platinum Dental. We wish you continued health, happiness, and success!!!
The young dentist was excellent and kept me informed about what he was doing throughout the process. I would recommend them without a doubt! Thank you! 🙂🙂🙂 …
Me and my family went to get our teeth whiten and the price and experience was a 10/10
The clinic is modern, the staff are enthusiastic and courteous, the doctors are professional and gentle, and they provide detailed advice and prompt support.
Reply from the clinic
Thank you for your positive experience at Platinum Dental Clinic. This will motivate us to continuously improve.
Came here for teeth whitening. Very straight forward, nice people, good facility. Haven’t tried this place for anything more serious but good place for cleaning and whitening.
They were super professional and detail in explaining what needed to be done. Overall I had good experience and highly recommend them to anyone who's in the area and needed to get some dental work done.
Very impressed with the teeth whitening services provided. Friendly and professional staff.
I came here for my dental veneer 2 years ago and since then Platinum has become my the one and only clinic for all of my dental needs. Skillful doctors, friendly and supportive staffs. Great service and fairly price.
Reply from the clinic
Thank you very much for your excellent review of Platinum Dental. Your satisfaction is the motivation for the clinic staff to constantly strive to give customers a better experience.
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