Patients
Reviews of Nha Khoa Rang Ham Mat Sai Gon.
Ho Chi Minh City, Vietnam. 84 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 84 reviews
A high-quality clinic where you can trust to get dental treatment.
I had a cavity treated, initially they removed 3 roots of pulp, but couldn't remove 1 root, so I told them to wait until next time. The second time they removed the pulp at that root and it still didn't work, so the doctor filled it again. After that, the pain continued. If the tooth had no pulp, it definitely wouldn't have been painful like that. I contacted them to check again, but this time…
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they said there were only 3 roots, not 4. I don't understand what's going on. Now the pain under the tooth root is so bad, my jaw is swollen. If you can't do it, don't accept it. Now I have to have the whole tooth extracted.
Reply from the clinic
Tam Duc Smile Dental Clinic sincerely apologizes for any dissatisfaction you may have experienced. We always listen to and value all feedback to continuously improve our services. For prompt assistance and support, please provide your full name and phone number, or call our hotline at 19008040 to report your concerns.
The staff are incredibly dedicated and provide clear and easy-to-understand advice. They're so attentive; everyone should get their treatment at this branch. It's definitely worth the money and time.
Reply from the clinic
Response from the owner Edited 6 months agoThank you very much for leaving a positive review for Tam Duc Smile Dental Clinic! The team of doctors and staff at the clinic always strive to bring the best experience to customers. It is our pleasure to accompany you on your journey of oral health care. See you next time. If you need support, please contact Hotline: 1900.8040 for the fastest response!
The doctor was gentle and painless, the assistants were lovely and polite 😊😊. The clinic was clean... …
Reply from the clinic
Thank you very much for your compliments to Tam Duc Smile Dental Clinic! The team of doctors and staff at the clinic always strive to bring the best experience to customers. We are very pleased to accompany you on your journey of oral health care. See you next time. If you need support, please contact Hotline: 1900.8040 for the fastest response!
The first time I went to have a tooth extracted, I met a very gentle doctor. The doctor and the receptionists here are very dedicated to the patients. It's been a week since I had my tooth extracted, but they kept asking and giving instructions.
Having experienced the service here, the doctors and receptionists were very friendly and pretty too. The doctor was very skilled and gentle, so cute!
The doctor is not specialized, my wisdom teeth have not grown yet but he said I have wisdom tooth pain, while I went to the hospital and found out that my tooth was decayed, quick business, no conscience
My sister and I went here for a teeth cleaning in April. It was the first time in our lives that water sprayed all over our faces while we had our teeth cleaned. The assistant seemed to lack any knowledge or experience in assisting with teeth cleaning. The assistant couldn't even properly suck up the water; when the water was about to overflow, they just told the customer to close their mouth…
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and then sucked it up with a gurgling sound. They should have sucked up the water as it sprayed out, instead of making the customer endure it. My sister experienced the exact same thing, meaning it wasn't just one person with poor skills. I wouldn't normally rate this place, but I saw that there was too much 5-star seeding here, so I had to speak up so others can avoid it.
I was very satisfied with the service. The restaurant's decor is modern and elegant.
I'm getting braces here, the doctor is gentle, skilled, the receptionists are very enthusiastic and support me very well, I have introduced my relatives to Tam Duc Smile.
I feel very reassured when receiving treatment at Tam Duc Smile; the doctors here are very enthusiastic. The clinic is spacious and modern.
Reply from the clinic
Thank you very much for leaving a positive review for Tam Duc Smile Dental Clinic! The team of doctors and staff at the clinic always strive to bring the best experience to customers. It is our pleasure to accompany you on your journey of oral health care. See you next time. If you need support, please contact Hotline: 1900.8040 for the fastest response!
I had my teeth done there and the service was excellent. The dentist was very gentle, and the receptionists took great care of me. Overall, it was absolutely wonderful!
I had porcelain veneers done here and found the doctor and the receptionists very attentive and caring, checking on me regularly. The doctor did a beautiful job and I am very satisfied. I will recommend my family to come here.
The dentist was unprofessional. During the teeth cleaning, water splashed all over my face and soaked my hair. It's the first time I've seen anything like this. The dentist couldn't even recognize the tartar and fillings, and scraped away several fillings at the base of my teeth. Now my teeth ache and it hurts when I eat.
First time going to this cute dental clinic, the doctor didn't complain about my teeth, no sales up, great
The doctor did a painless job, and the staff were very helpful.
Reply from the clinic
Tam Duc Smile Dental Clinic is very happy to know that you had a good experience at the clinic! Thank you for taking the time to share your review. If you need further assistance, please contact the dental clinic via Hotline 19008040!
The staff are enthusiastic and dedicated in providing support, advice, and customer service.
Reply from the clinic
Response from the owner Edited a year agoThank you for choosing Tam Duc Smile clinic for your dental health care needs! The dental clinic is very happy to know that you are satisfied with the results and services. Do not hesitate to contact the dental clinic via Hotline 19008040 if you need any support services!
I haven't used many services here yet, but I felt taken care of from the moment I entered to the orthodontic room. The staff were super pretty, super cute, and extremely enthusiastic.
The doctor is handsome and speaks nicely, the service is good, I will visit regularly.
I see that the new doctor is not as dedicated as before. I am a long-time customer, I can see the current situation. The expertise is not high. They only add high-quality customers, but the services that need to be improved are not professional. Then each customer becomes someone else's patient, so can't I help another doctor handle the situation? Or pretend to ask for the sake of it, then push it…
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to another doctor. I hope the customer service department and human resources pay more attention to this. I am extremely disappointed, I hope there is a reasonable answer.
Reply from the clinic
Hello, Dear Customer! First of all, the Dental Clinic would like to apologize to you for having brought you a bad service experience at the Dental Clinic. The Dental Clinic has recorded your feedback! We hope you understand and continue to trust the Dental Clinic's services. To best care for customers, please give the Dental Clinic your full name and phone number so that the Dental Clinic can check the information and support you!
I was searching for a good dental clinic on Facebook for a long-term visit and stumbled upon Tam Duc, which had received quite a few complaints but also some positive reviews. So I decided to try it out for my child's filling first. On October 14th, I found the receptionists, the staff guiding me upstairs to the filling procedure, and the dentist to be very attentive and gentle. The procedure…
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was very smooth, and I really liked it. I hope I will receive the same level of care for future services.
Great experience, everyone is lovely and fun, 10 points for dentistry
The two medical assistants, Ms. Ngan and Ms. Ngoc, are very lovely! The doctor is dedicated and attentive ✨️
The doctors, nurses, and customer service staff were very enthusiastic, cheerful, and friendly in assisting me with my consultations. The doctors and nurses here are highly qualified!
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